I purchased a Cargo Craft Elite trailer from a dealer 3 years ago. The trailer was custom made to order for my landscaping company. One of the main reasons I purchased a Cargo Craft was the 3 year warranty. I had a couple of repairs done under warranty and they even replaced the fenders (that we damaged, not a warranty,again, our fault) for free. I couldn’t believe it. Three years after I purchased the trailer and it looks better than it ever has. Someday I’ll be ordering another one, but it’s running so well, it might be a while...

I ordered a 12,000.00 Dollar trailer with a spread axle and it sways. I cant get anyone in the phone, the last time they did call back was after I talked to the dealership that isnt even a dealer for them anymore. I own a F450 Dually and this trailer weights 9570LBS and it makes my big truck fish tails!You guys are not returning my calls! I will take out my Dyno on one condition, that If it still sways I get my money back. Thats it, Ive spent a lot of time trying to get your attention. And nobody calls me back!

***DON’T BUY***.I bought an elite enclosed 8’ x 16’ trailer and noticed a huge amount of play in the coupler. I checked a brand new coupler from a local store and yes there is definitely an issue with the coupler on my trailer. I will have to cut it off and replace it with a new coupler which will cost me about $300.00. I called and called and called and left message after message to speak to someone but of course nobody has called me and they are using the COVID excuse for not contacting me about a warranty and safety issue. I will never ever buy from this company again. There is no excuse for not returning phone calls or taking care of the issues with their product. This company is a joke don’t buy.

Only does business through dealers. Dealer network is a colossal waste of time. Emailed dealer 1 with detailed custom build, no response. Dealer 2 picked up the phone (a cycle shop in Odessa TX???) emailed custom build, no response. I am not interested in dealing with part time trailer dealers that are not professional and dont acknowledge or return emails. Obviously if its not in stock, they dont want to deal with you. Thank you Cargo Craft for having such quality dealers!!! (sarc) Cargo Craft you need another solution for custom orders. This isnt working.

I bought a 2011 19’ Vector from a dealer in Odessa to haul my motorcycles. It started out being a great trailer. I paid around an extra $1,000 to have the inside finished out as they offered. A few years ago I was getting ready for a trip and noticed one of the walls had a bulge on the inside wall. I had developed a leak in the upper seam of the outside wall. I called Cargo Craft in Corsicana, it took several attempts to get someone on the the phone. I explained the situation, and was told there was plywood behind the siding and I could remove the inner paneling. On attempting to check this out I discovered there was no plywood under the panel only a crumbling particle type material then the outer metal sheet. I tried several more phone calls with no return calls. Went back to dealership in Odessa and had him give them a call. He passed on my issue to them, and let them know that I was willing to deliver the trailer to their facility and pay them to remove the inferior material on the inside and refinish the interior of my trailer with plywood. They told him that the year of my trailer they did not use the plywood with this interior finish, but had gone back to it. He conveyed to me that they would not fix my trailer even with me offering to pay.that it was too old.Therefore this leads me to say that CargoCraft does not stand behind their products and is not concerned with customer service or loyalty. Only reason I rate them at 2 stars is that it pulls good and the bones are good.

I’ve owned several cargo craft trailers. They pull great and are very durable and built to last. Wouldn’t own anything else. Thanks guys!!

I purchased a new Dragster trailer in January and pulled it to California, then to Nex Mexico then to Houston. I have to say its a great trailer, I recently installed 2 acs and more lights. Its well insulated and solid. I have a couple issues with the trailer and they sent new parts right away.I would compare it to my hallmark and Pace trailer for quality. I have been pulling trailers for years and this is a good one. I see some reviews are not picking and trivial, but this is a great trailer for people who needs a good trailer for a good price. I do t normally write reviews but after reading peoples poor input I thought Id put down some truth about the trailer.

For those of you buying a cargo trailer with a v nose. The v nose is extra and should not be included in the measurements from the factory. I bought a 7x14 cargo trailer for storage now that I use it for working, i now realized the inside of the trailer where it squares is only12 feet. So basically their measurements are from the V nose on the outside to the back end thats 7 by 14.. Nobody cares about 7 by 14 on the outside only the inside. So basically I Purchased a 12 cargo trailer but they charged me for a 14 footer. This company has been doing it like this for many years they said. There are Other companies out there when you buy a V nose 7 by 14 where this trailer is square on the inside is 14 and then you get the extra 2 feet of added extra space which is icing on the cake.In Response To The Owner. I did call your company and if you notice in my review I said that This company has been doing it like this for many years they said. I called your company and a lady answered the phone and said that this company has been building trailers like this for 30 years and no one has complained about this. That we have been doing something right. When I bought the trailer from my dealer no one told me it was 12 feet on the inside in length, but its classified as a 14 footer. If someone would have told me that or even something close to that, I would have went to a non v nose trailer, or look at other trailer sizing. My goal is not to bash this company buy to let folks out there understand about sizing of this trailer. If I bought a bacon double cheeseburger plate with fries and a drink and someone took two bites of my burger and then still tried to charge me 14 dollars I would not buy it. So if you would like to rectify this lets get on the phone reply on your post call me All I would like to do is get what I paid for. The three of us can work something out including the dealer with either a different trailer or retail difference between a 14 footer and a 12 footer.

Trying to remove lug nuts to get the wheels balanced on 4x6 trailer 13inch tires. Lugs were so tight i could not break them loose with a 24 inch t cross bar. Had to put a length of pipe on the cross bar to get nuts loose. Then i found 2 lugs had stripped threads on one side . I gave up and took the trailer to a tire shop they tried with my cross bar and finally had to use an impact wrench. Both wheels had lugs with stripped threads. Cargocraft must be using an impact wrench set at 100 lbs to install the nuts. the lugs were stripped at the end up against the wheel. If i had a flat while towing i would have to call roadside assistance.I have an FJ Cruiser and i can remove the nuts off the wheel with the cross bar but not off the trailer.

Trailer trash works the front desk. Edit 10-18 19 after my review 4 years ago and now they respond. My answer to you sir. No I sure havent never could get past the front desk. Looks to me you have current issues you should deal with. Dont worry about me I want darken your door step again, and for 4 years I have done just that. Good day.

Recently purchased a CargoCraft trailer from R&J. Craftsmanship at levels that should be embarrassing to the manufacturer and those who sell them. Customer service after they have your money - nonexistent. Never again. Wish I could attach photos to this review. Welds look like they hired a 6th grade shop class to perform the work (among many other issues were finding).Website says An unequaled THREE YEAR WARRANTY that includes both materials and workmanship is standard! Good luck with that as they will go dark on you as soon as you bring and issue/issues to their attention.

One of the best trailers I have ever purchased. From worksmanship to customer service, they took care of it all, I do reccomend!

Great service, love the trailers!

Bought a brand new trailer and now Im dealing with quality issues and no response from this company!!