Worst experience. Not informed about due shipping process, ended up losing out on the items shipped internationally, and the payment I gave.

The lady at the shipping desk needs to learn some customer service skills rather than yelling at coworkers in front of customers and slamming papers around; and actually assist them and ensuring the package is correct, rather than scanning and scooting to the back with piles of other packages and slamming a rec on the desk

Its always a good experience. Ive never had a problem.

This team and workers here is awesome! Very professional and helpful .

I love seeing the employees wipe their face and then use the same rag to wipe down counters....We went in 30 min before close to email and print 2 documents (120) copies and the process was drawn out and we were not able to get our documents printed.

Worst phone customer service Ive ever had. No explanation for problem. Lost package. No solution.Im in Corpus my package is in Schulberg and has been there since Dec 16

The help was extremely poor. Asked for help printing something, and Nothing I was told was correct or helped

Horrible customer service at the store. Rude employees. Corporate needs to shut this place down immediately.

Waited 20 minutes holding heavy workboots while im pregnant. Store was not busy and had to wait for lazy employees that were leaning on counters to finish personal conversations before i was helped. I was trying to ship my boyfriends work boots off for repair for him since he works hours that they are open. Was given an 80 dollar rate since i do not have the same address as him and needed them shipped back to his address not mineWalked out went to the post office and shipped them for 20 dollarsWhat a rip off and for bad service at that. Dont waste your money post office is way cheaper with helpful not rude employees. I will never ship anything or go here for any reason ever again.

This place should be shut down. Cant ever get help. There are never enough employees, always super long lines. The computers just shut off in the middle of projects. Then once you place your order, you can guarantee that it wont come out properly. Going on day 3 of trying to get my quick order-24 hour turn around business cards. Keep in my mind I chose one of their card formats to try and make things quick and simple.What a joke!

John was extremely knowledgeable and helpful, even when there were quite a few people waiting in line and alot going on. Great customer service on his part. Tanya was also very helpful with taking my multiple phone calls, answering my questions, and even offered a solution to save me some money. Thanks guys!

My personal experience with this store was very positive, staff were very helpful and polite seemed eager to help me with what i needed to do. So i am giving them 5 stars.

Great Service! Ryan is the nicest ,friendliest , customer service representative that I have had The best experience with! He has to re-pack and send many a package for me and was always kind, courteous and patient! For that I give him 6 stars !

Fedex Office staff is very friendly and helpful..I observed the staff, they help each other and they have many tasks printing, helping customers with digital issues , explaining services to customers..They are multi tasks with a Smile..

Went in to mail 2 boxes I had pre packaged. The lady at the desk was so unwelcoming and gave me a look of disgust, im assuming due to the packaging state of my boxes. Worst experience ever, didnt even want to spend my money here. I walked out. You could have offered solutions with a smile, instead you offered complete lack of customer service, a discredit and embarasment to the company you work for.

I went in on Saturday morning to pick up an order I had placed and was greeted by an older woman who acted like she didnt want to be there. I also had a coupon that had a 20% savings and neither employee could figure out how to ring it up. I was left just waiting for them while they figured it out with no explanation or apology for making me wait. I explained to the other girl Erica I believe that I had an appointment so I would be back, there was no response from her. I gave her a few more minutes and she finally figured it out. If you dont know how to give exceptional customer service or having a bad morning go home.

I used the fax machine and I press done before the machine print the confirmation paper. I ask one of the employees and she said the she can give me the receipt, I give her the credit card I use to fax the papers and she give me the receipt, but When I checked the bank account she charges $12.97 just for a receipt. In total I paid $26 the day. And never give me a refund.

I hate to say this. The people here have an attitude and are idiots. Not doing business with this lot ever again.

1st. Of all THANK YOU the two very polite very lady like young Ladies that help me the time was 4pm wed. Thanks again save me alot. Very helpful. Would want them in my team. Felipe García

Is a nice store. Good service. Always helping people. They have good service.I use that store a lot.

Very fast and helpful staff. They even offered to re pack my box ( it wasnt packed very well to begin with). The parking lot is in terrible condition. P.S. dont go at rush hour.

They do exactly what they tell you they do. I dont use them often, but when i do, i know what im buying and what its gonna cost me.

Put $8.00 on my fedex card to print out paperwork. Someone takes off with majority the paperwork I printed out FedEx cant do anything about. Then was trying to send my receipt for the lady to print out whatever paperwork which took for ever. On top off of that was asked rudely to turn my wifi off when my wifi on my phone was never on. Had to show the lady me as a customer was not lying. Terrible company. I even called to see how much to print out some paperwork and was given wrong information and charged more before showing up in person so.. my time would not be wasted. Rediculos the customer service sucks.. worst experience ever. Ill stick with the library..plus there were how many ladies to help out or together people where they needed to go instead of standing there looking at the computer screen..

Always good service from employees and Im always able to get everything done all at once love fedex!

Bad location. Horrible prices. This place is extremely expensive adn there are several cheaper & better options available in town

Typically understaffed but those that are there try their best to help you. Location is bad especially when you are trying to go there during rush hour.

Very slow. Needed copies larger than legal which Ive done many times here and they jump right on it. Was told 24 hours however when you live over an hour away coming into corpus again is not happening. Lust of errands and everyone is short handed or under staffed. Ill go to beeville and get it done while I wait

Open 7 days week, quick service

Worst service! Manager is a total jerk. No one has a smile. The college kids are ok. It seems like everyone else is forced to be there.They HATE FedEx shipping customers. I used to drop off packages for my business with prepaid labels. They seem to hate the fact that they are NOT collecting money from me directly, therefore made me wait in long lines just to drop off the packages. UPS has my business now.

Friendly staff that are eager to help. I will be returning to this location for further aid in shopping my products.

Poor service. The Office Depot down the street provides a superior service.

They are so rude and make way to many excuses!!! they make you feel like your bothering them every time I use them. I spent close to 5,000 with them in the past 4 months and always say to myself that I will never use them again but they are the only in corpus. Will be paying more just so we never have to use them again!!!!

Their browsers are woefully out of date. So much so that you cant use Google Drive at all. Its ridiculous. Inevitably I spend more money than necessary on their computers because I have to download everything locally and use the MS Word docs. Lame. Update your browsers. Its really NOT that hard.

Tabitha at this location was Rude, didnt seem interested in helping and lied to my wife and I. Wont be using this FedEx again

They dont even deserve one star, They are so rude I try to make an order and they took for ever to respond my email, I call and they take forever to pick up the phone. If they say they will call you back you will wait forever.

Very poor customer service, they look like they do not want to work. Poor management, resulting in lack of motivation.

Terrible service. I emailed files to be printed and when I went to pick them up 3 hours later they hadnt been printed and I was told it was going to take a while longer.

Only place open this late on Saturday but plan on standing in line. Only one person working

Shipped some packages here recently. Place was under-staffed and poor girl doing the shipping was overwhelmed.

The worse service in the hole town. terrible

Very unprofessional--I went in for a copy (1 copy) of a coloring book page--the man told me it was copyrighted and wouldnt do it!! I looked it up---its been public domain since 1923! What an idiot!

I come here about twice a month. Its a little pricey but I like the store and its never packed.

They dont even answer the phone

Manager is rude. everyone moves as slowly as they can.

Great staff very helpful

There is one guy his name is John so rude,, very unprofessional answers, terrible English acccent

The clerk was very nice

Definitely wont answer the phone!!!

Worst customer service. No eye contact. Rude.

This place could use some help

Easy selfprint from cloud, bad location though.

Trash store

👍

Helped me in a jam

Not at all helpful

Rude and lazy.

VERY HELPFUL ☆☆☆☆☆