I just bought this used QX56 yesterday evening. The Staff was pleasant to be with and extremely helpful. I knew what I wanted to look at and was greeted promptly without the feeling of an aggressive sales person. They valued my trade-in fairly and the price of the QX56 was just below fair market value. I would recommend them to anyone looking for a quality vehicle with an honest approach to customer care.

Smiley never cease to deliver. I took my Infiniti QX60 to this dealer in order to get my emergency brake fixed and have my safety inspection completed. He provided personalized service and always have a pleasing personality. He’s my go to person every time I book an appointment at the service shop.

I highly recommend Jesse. He’s very knowledgeable and went above and beyond to make sure I was satisfied with my purchase. He answered all my questions about the vehicle I purchased and showed me all the features of the vehicle and how to use them. I am extremely satisfied with my purchase and will definitely request Jesse when I purchase my next vehicle.

If your looking for a vehicle, this is the place to shop. From sales to service they are absolutely great. My salesman Jesse helped me to find the perfect car to fit all of my needs. Jesse answered all of my questions and made the whole experience great. My family and I will definitely be shopping with Jesse at Ed Hicks Infiniti for all of my vehicles.

I always feel very well cared for and genuinely appreciated every time I come in for service or maintainence. I always feel like I got more than I expected for a fair price. I have been very pleased with all service for 7 years now and plan to continue for many more years.

Cynthia Garza was awesome, she helped me find the right car for me. I’m in love with my car. The people in the service department are just as nice. I would highly recommend Ed Hicks Infiniti to anyone. Just ask for Cynthia Garza.

Just purchased my 2nd vehicle from Ed Hicks and like before, I am very satisfied with my purchase and my experience. Cynthia Garza did a great job at helping me find the car I wanted and facilitated in getting me a great deal!

Great service. Found the perfect Q50 for me. Rick was very helpful during the test drive and purchase.

Cody was the best sales person I have ever experienced when purchasing a vehicle! Ask for him when you stop in to Ed Hicks Infiniti for your next vehicle, and you won’t be let down.

Great service. Found the perfect truck for me. Could not be happier!

I have purchased 2 Infinits from Jesse Mendoza at Ed Hicks. Of course when I was ready for my 2nd I went back to him! Great customer service, friendly, knowledgeable, and helpful through the whole process!

My parents recently purchased a new Infiniti with Jeremiah and he worked to get them the vehicle and deal they wanted. Go see him!

Thank you for making the purchase of my QX80 so wonderful! My family and I love our new certified Infiniti ! We will definitely be using the service department there as well ! Overall so friendly and welcoming !

Just bought my first Infinity QX-50!! Cynthia Garza was amazing! Answered all my questions!

I took my 2005 Infinity FX35 for a PCM reprogramming and they were Super friendly and Professional...from the answering of the phone to the Service Manager and intelligent Technicians!! I highly recommend them to Anyone. Thanks for the Awesome Service 💯

Superior service in a timely manner. Trusted friends will. ALWAYS recommend to friends and family.

We just purchased our 2nd infinity on Friday. We went from a Q50 to a Q60 turbo 2019. I loved my Q50 for so many reasons but the “Infinity experience” is the best!! Great customer service, all employees are always very courteous and personable. Sara the Service Manager is so wonderful and understanding, just remembering to reach back out to me is a good feeling that I was not forgotten.We had a situation with our Q50 the day after Christmas, we were on our way to San Antonio and the car started acting weird like it wanted to stall. So, I called Corpus Christi Infinity and I spoke with Sara she help us with all the questions we had at the time. She also directed us to the infinity in San Antonio which we went to as soon as we got there. Same Great customer service in San Antonio!!! We had to transfer our luggage from our car to the loaner they were lending us. Everyone there was so courteous and helpful from helping us load up our luggage to offering us a beverage and or snacks at the time. They fixed our vehicle in less than two days but we didn’t have to worry about anything.... Always remember to purchase that extended warranty .... that is always helpful!And these are some of the reasons why we decided to purchase our second Infinity.

I brought a INFINITI Q50. Great car..Thanks Frank.

Thank you to Colten and Rodney for your exceptional customer service! Happy to be part of the Infiniti family!

Very good service department and sales staff. The Hicks are well known and active members of the community. They are well liked and respected for their fairness and generosity.

Great experience. Was happy to see a friendly female face in the service department.

I was traveling from out of town and needed an oil change for my Infiniti. I called these guys and was greeted in a very friendly manner. They got me in and out very quickly. They also gave me a military discount. Top notch service department!

I would highly recommend Ed Hicks Infinity to anyone who is looking for not only a high quality vehicle but a high quality experience. The service department is absolutely incredible! You truly feel welcomed at all times unlike many other dealerships around the Corpus Christi area.

Service was wonderful. Smiley met me with a smile and provided wonderful client service. I asked for a discount coupon and he said that there is one currently active which was applied to my bill. However, in fairness to your Infiniti competitors, when you visit their websites, they have tons of meaningful coupons in their adds that helps offset the service cost. I wish Ed Hicks would do the same but maybe limiting it due to lack of competition in the area. The customer lounge is kept clean but always lacking in snacks such as fresh fruits and fresh cookies. At 3:30 PM, there was one cookie left. The coffee selection was good though. When I got my vehicle, it was washed and vacuumed. Two of my complaints last time I visited for service which were addressed this time. So maybe this time, Infiniti would also like to address other areas that I’ve mentioned in order to increase client satisfaction at its best.

This is by far the best place to purchase a new vehicle. From the time I walked in to the time I left with brand new keys in hand I was treated like family. My experienced started with the sales manager Marco. He knew I had just come from another dealership who was unwilling to work with me. He didnt hesitate in guaranteeing me that I would get the car I wanted. And he didnt disappoint. A 2016 Q50 is what I got. The hospitality didnt stop there. Next was Jacob who took the time to show me how the electronics in the vehicle worked. He was patient with me and answered all my questions no matter how silly they may have seemed to him. He was really diligent in his part of my new car purchase. Finally there was Willie. He helped me sign and finalize all of the paperwork. He made it a quick and easy process. He made sure he covered every part of the contracts so that I was left with no questions or concerns. This is definitely the team to come and see if youre in the market for a new car. I know theyve definitely earned a loyal customer out of me. 5 stars is no where near enough for the family at Ed Hicks Infiniti.

Was surprised at how cheap my oil change was! Service Dept was clean and the people were friendly. I will be back.

Wonderful dealership, I was helped with Billy Joe Biberstein and couldn’t have asked for a better experience. I’ve brought cars in the past where I’ve felt like I was rushed and pushed around just to try getting a deal. Just walking into this dealership the experience was different. Everyone was friendly and I was greeted by Billy. He was very informative and treated my like family. Shortly after finding a vehicle of my liking, he was able to quickly get me into a Q50s without being rushed. For anyone looking for a brand new car, I would highly recommend this dealership and asking for Billy. Great feeling knowing I’ll be part of the Infiniti family. 👍🏼

Great staff, nice atmosphere. Was first time and recieved great service.

This service department always takes great care of me and my car. Professional and friendly everytime!

Expensive service. Always has a customer complaining about price and service quality there. Parts department folks are great!

Bait and hook at its best. Had an older Cadillac on their website and third party site. Drove 30 mins to the dealership after confirming appointment to buy car cash after test drive . Sales person confirmed appointment . Once there I was informed that the car has dead battery. Test drive would not be possible. Sales agent introduced me to the sales manager. We agreed that battery would be charged and I would come back the next day. After following up next day , sales agent Informed that after advertising the car for days on the internet and me showing serious interest to buy it , the car WOULD NOT BE AVAILABLE FOR SALE ANYMORE. THEY NOW WOULD SELL IT AUCTION A FEW DAYS DOWN THE ROAD. Indeed an unprofessional approach. Would have expected a lot better from this dealership. 👎👎👎. Dealership followed up. Still did not get the vehicle, but they explained to me why...see their response

Jesse is professional , informative and went the extra mile helping with small details.

I have never had a bad experience here. Owning an Infiniti is amazing.

Very polite and professional. We shall see how the service turns out when the parts arrive.

It was an amazing car buying experience!!! Would totally recommend to friends, family, neighbors. Awesome working sales crew and service staff, everybody was super friendly!!!

Dishonest. Had check engine light and decided to get it fix. Told me it was O2 censor paid over $400 to get it done after waiting over 2 hoursAfter a full day the light is back onJust took it back to get it fixed early this morning, after waiting close to an hour now you’re telling me it’s something else.I honestly wouldn’t have been upset if i was just told that from the beginning. But they never tell you till after you waste your money for no reason.Now you’re telling me the new part I need is over $700 and don’t have it in stock also will take 3 days to get it.But want to give me a car wash for paying over $400 when the car isn’t even dirty. How about give me my money back or at least half of it.It’s just sad this is what major dealerships have become today!Honestly dont service your Infiniti here unless it’s under total complete warranty because that’s the only way to garantee they aren’t stealing from you.unless you have tons of money to waste

Would love to Thank the staff at Ed Hicks Infiniti especially our salesman, Jesse Mendoza and Manager, Paul Bluntzer for their patience with us. Both before and after the sale. Made to feel like a welcomed member of the family with a no pressure sales tactic before the deal and then were given a thorough walk thru tutorial of our new Q50.

My car was serviced and washed!! Looks great! Thank you very much!!

Herbey Peña is a master mechanic. Hes been with Ed Hicks an extremely long time. Great job is always done and friendly service every time.

I just purchased my second car from Ed Hicks Infinity. the 2 best car buying experiences I have had. The dealership beat the Houston prices and wanted my business. Highly recommend Paul Bluntzer and his staf.f

Excellent! Scheduled service appointment in less than an hour.

I leased a Rogue Sport. It was a pleasure doing business with them.

Excellent service and the sales people are very friendly they are not like others sales man I have experience.Great job infiniti

As always we received excellent service! We hold a high level of trust in the service department staff as well as the technicians.

I took my infinity in on 26 June 2017 for a 0800 appointment to have the gloss trim replaced under manufactures warranty. 3 days went by with absolutely no communications from the service department. I called and was blown off on the 3rd day, I waited 45 minutes still no call back so I went in only then was I called at which time I was standing in the lobby. The service advisor brought my car up and never once showed me what work was completed for me to inspect and verify the completion of work performed.When I got back-to my house I noticed the extremely poor quality of work performed there were air bubbles in the gloss trim the Chrome trim that was on the bottom half of the window had been separated from the door itself. I took the car back-to Ed Hicks infinity to show the Service advisor of the poor quality and to no air bubbles in the trim as well as the separation of the Chrome trim on the door we asked to speak to the service manager service manager refused to speak with us instead we were only provided with a rental car and we were told that the car Would-be repaired. It is now the 1st of July 2017 no updates were given as to the disposition of the car and work needing to be performed as well as parts being reordered excetera we called it Hicks and finity and asked as to the status of the car nobody has given us any information until we called then we were told the car had been moved offsite so that on professionals Could do the adequate work-and not screw it up which leads me to believe I read Hicks infinity employees not qualified and/or certified to do the work?Im top of that we were never even told who the sub contractor/shop the vehicle was taken to all we know is its at a South side shop.Do yourself A favor and do not go to Ed Hicks in finity save yourself the heartache hassle in trouble and just go to the infinity dealership in San Antonio because Ive seen nothing but poor customer-service poor workmanship over all experience nothing short of pathetic take your money and your patience and go elsewhere

Bad provider, few weeks ago we deliver a car you place, but A RAT named Dan who take care car transport for you, he did not pay us what we were verbal arrange, this RAT does not know what a men word mean....

Lots of inventory and really great service by Jona Gomez. He puts the customer first and gets the deal done!

The quality of service my wife and myself recieved was unparrelled and impeccable. The standards of professionalism at Ed Hicks Infinity are second to none. I am so appreciative to all of the staff at Infinity, especially our Sales Professionals Mr. Frank Rubino and his Associate Mr. Willie Peng. Every stage of our buying experience was catered so smoothly within an environment that made us feel not just like customers, but like family. Every step was clearly explained and delivered with top notch professionalism. Not once did we feel doubtful about buying with Ed Hicks Infinity. It was definitely a dynamic buying experience and most of all the vehicle we purchased is exactly what we were looking for. I will definitely recommend Ed Hicks Infinity to anyone with confidence. This is my 3rd time buying a vehicle from Ed Hicks and I am happy to say that they have outdone themselves everytime. This is hands down the place to buy a vehicle. Thank you once again Ed Hicks Infinity !!! 👍👍

Dave from service was very professional and helpful...

Very accommodating, friendly, and responsive service department.

Got the deal done, with a fair price and excellent service.

Excellent service! Awesome cars! 👍🏻

Do not shop here... The staff, both salesmen and management are rude, unwilling to deal fairly...

I had an amazingly pleasant experience.

Very helpful, good service, I recommend it

Nice selection of vehicles!

Excellent service department.

Amazing experience from start to finish!!

You guys ROCK!!!

Anthony is the best!