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CubeSmart Self Storage
6218 S Padre Island Dr, Corpus Christi, TX 78412, United States
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Da
Review №1

I really enjoy the flexibility of CubeSmart. Ive rented several storage units over the years and CubeSmart, by a long way, has the easiest rental and cancelation policies Ive seen. Ive rented several where you must provide 30 days notice or have it in writing, etc. Life isnt always like that, which is why I will only ever rent with CubeSmart.

An
Review №2

Becca was extremely friendly and helpful with what we were in need of. I have been using Cube smart for years and have never been disappointed. Thank you so much!

Je
Review №3

Becca is awesome and very knowledgeable. Good selection of moving materials as well.

Au
Review №4

John was super helpful today, went out of his way to ensure i was set up and ready to go.

Jo
Review №5

Alexis is the best! I rented a unit from her. We were late for our appointment. She greeted us with a smile and was very understanding. We were having a very long day and she got us in and out in a very timely manner. All I can say is that I truly appreciate her kindness and attention to detail. When we started moving in, I noticed that my unit was the perfect size for what we needed. And it was really clean too! I wasn’t surprised. I saw her name on the tag inside my unit. Alexis is a great representative of your company. I hope that you do all you can to keep her.

Li
Review №6

Renting one of these units has been honestly one of the worst experiences I’ve ever had. First I rented it and every time I tried signing the lease it had an error. When I finally got through we got to our unit to unload and it was unlocked and already full. I contacted the emergency line but no one ever got back to me. Then when we tried to leave, our access code was denied. Again I called the line and after being on hold we were finally given a code to get out and go home. We were also never told that there’s were certain hours on the gate by any of the four people I spoke to. Then I tried to make an account on the app and they said to use the temporary password, there was no password given. So I called the line again. Lastly I get here the next day to a new unit and they didn’t put a lock in it. I will never be using the business again.

Jo
Review №7

John was a delight to work with. Very knowledgeable and helpful. Everything worked out as planned with the information he provided.

Ra
Review №8

Very smooth set up for a climate controlled unit. Everything done online, didn’t have to go into the office to sign or pay. Brand new lock was waiting for us in the unit. Definitely recommend to anyone looking for a clean, well kept storage unit!

Da
Review №9

Although there have been break ins the place is clean and run proffessionally

S
Review №10

CubeSmart is decent for a few items over a short period of time, or someone can store outdoor items here. I do not like the section that has old carpet and a moth ball smell. Alexis is cordial and helpful with estimating the real useable space.

As
Review №11

The staff was always nice and ready to answer questions when needed.

Ja
Review №12

The manger is very nice and cares about your items as they where her own. The rates are low.

Me
Review №13

Customer service was so kind and helpful. They noticed as soon as we took the lock off of our unit when we moved out, so it made us feel like our stuff was safe while we were there. The move in and move out process was very smooth and easy.

As
Review №14

The staff was amazing and she explained everything very well.

Ge
Review №15

Clean. Good climate. Always able to access my unit. Checking out was super easy.

m
Review №16

Alexas is Amazing. Always helpful and gives fast service.

Te
Review №17

My unit was super clean and smelled really good. If you have an issue The girls on property will definitely help you out!

Mi
Review №18

The best storage place in Texas! Alexis is super sweet and very helpful. We need more people like her in theses times. Keep up the great work!

Je
Review №19

Great place to keep all your items at! This has been the cleanest and most helpful storage business that I have ever been too. This Cubesmart is way better then Metro or Move it Self storage. You definitely have a customer for life !

Cl
Review №20

Staff was extremely nice and helpful. A storage unit is the same anywhere you go what makes the place is the staff.

Ma
Review №21

By far the best customer service ever! Alexis the manager was not only polite but extremely helpful in finding just the right storage unit. Storage units are also clean and well maintained. Best of the Best!

Do
Review №22

The attendant was very knowledgeable and friendly. The facility was always very clean n well maintained. It was an overall great experience. I would rent from them again in the future.

Ma
Review №23

For the price its great.

Je
Review №24

Dana was awesome. Right on top of everything. Was a great experience all around.

Ro
Review №25

Alexis was very friendly and knowledgeable when i questioned the rates for different size storage units. She suggested something that would be suitable for my needs. She walked me to the unit and showed me the inside just to make sure i would be happy. If every bussiness had an Alexis things would be so much easier on everyone. Thks again Alexis.

Li
Review №26

Very easy process from beginning the rental to ending it. We emptied out the storage unit on a Saturday fternoon. We planned to go back and sweep it out the next day and end the contract. They called us before we could do that to let us know the lock was missing. I explained to them that we intended to sweep the unit and end the contract. They told us that was not necessary, that they would do that for us and close everything out.

Sa
Review №27

It was easy, contactless. Got response quickly.

Th
Review №28

I have storage room here and its great

Da
Review №29

Alexis was so helpful. We really appreciated their customer service!

Ja
Review №30

Quick and fast. Did it all online. Was ready by the time i drove over. Perfect storage unit.

Tr
Review №31

Manager was super nice and helpful. She walked me through the process step by step and got me a good deal. Made me feel comfortable leaving my belongings stored with her. Thanks!

Ma
Review №32

Moved right before the shut down due to Covid and Alexis was amazingly helpful in getting me set up with a unit, answering my questions by phone and email and responding quickly, prior to my arrival and after so that the space suited my needs.

Me
Review №33

The best team and service I ever hadAlways helpful and nice !

Ba
Review №34

The entire move in process was so smooth. I went in after signing the lease and everything and Alexis was very accommodating in making sure I have a good unit since I’ll be moving across the US while my stuff is stored with them. The entire process was super easy and the month to month lease is very nice!

Em
Review №35

Alexis was so helpful and kind to me!

sh
Review №36

Great customer service. Friendly staff as well as helpful....BUT...Update: I stayed with CubeSmart for over a year during deployment. For the first couple of months the acclaimed climate control was pretty decent. When I came back home, I immediately noticed how much I was sweating just standing in front of my storage unit. (This is a person who spent a year in Africa) I dont know why but for who knows how long, they turned or shut that A/C off.After mentioning this to management, the next day or so I notice the tremendous difference. Upon checkout, and inspecting all my stuff as I was moving, alot of my electronics were damaged due to humidity even after trying to seal them up and then sealing the boxes they were in up as well.This place CAN be great BUT you need to be on management here and make sure if you pay for climate control, you GET IT! I stayed with The Storage Place for over a year and never had this problem. I wouldnt even break a sweat while making visits to that place because of how well ventilated and cool they had it at all times vs CubeSmart. All the electronics I moved to this storage were destroyed as I mentioned.Personally I wouldnt risk your hard earned belongings in a place that seems more about saving money on electricity vs the client.

Co
Review №37

Alexis was just wonderful. She explained everything and showed me around, made sure my experience with them was fabulous.Thank you.

Ri
Review №38

The on-site manager, Alexis has been a pleasure to work with in problem solving after torrential rains earlier this month. She also has been very accommodating in transferring me from one storage unit to another without a hassle but with a perpetual smile. Additionally, she has been very timely in her friendly calls to assist me with delivery arrivals and important updates impacting the facility.

an
Review №39

Very friendly staff. The manager was very helpful and took time to answer my questions even though she was busy. Highly recommend

Ma
Review №40

Great customer experience today. Alexis and her staff did an amazing job helping me get a storage unit. I recently relocated to Florida, Alexis helped me with the entire rental process and provided fantastic customer service.

Da
Review №41

Awesome experience. Alexis the general manager is very helpful in providing secure and safe storage with fantastic customer service. The gated storage facility allows you to keep everything in place with peace of mind. Would absolutely recommend this place.

Cr
Review №42

I’m a returning customer. I enjoyed this place to store my things because it is very clean and staff is super friendly. Pat is who helped me this second time and I really appreciated how she went over everything with me and making sure I got the best deal! Highly recommend!

Ch
Review №43

I’ve rented storage here a few times over the years and renting at CubeSmart again. I always go back because of the cleanliness of the facility, the maintenance is extremely kept up and most importantly, the staff are so wonderful and they attend to your every need. Such wonderful customer service!! That’s why I always come back. Place has been there over 10 years and still looks new, plus it is very secured and convenient location.

Le
Review №44

This is by FAR the best Storage facility in Corpus Christi. Alexis was very helpful and had a positive attitude. I will be recommending CubeSmart to all of my family and friends.

Am
Review №45

We just recently rented a climate controlled storage from Cube Smart.Best decision ever to go with them. Storage is clean and well kept. Well lit and cameras make us feel very secure with our stored goods and personal safety when having to go in and out. And the price was beyond perfect and super reasonable.

Bi
Review №46

Went in first thing on a Saturday morning to rent an additional space. Pat, the new Manager, met us with a smile and sincere offer to help us. She then searched and to everyones surprise found that the unit next to our existing unit was available. Pat then worked to make sure we got the best price and tied both unit together for billing and access purposes. Whole process could not have been better (unless they offered the unit to us free, of course). Pat showed wonderful customer service.

La
Review №47

Employees were pleasant to deal with and I enjoyed the security of entering and exiting the premises.

Lo
Review №48

The office worker was polite and answered all of my questions.

Da
Review №49

The staff is very friendly and helpful and keep a close eye on the property. Coded access and insured locks will keep your valuables safe. Indoor units are well lit via timer and the temperature is consistent. Units have tall ceilings and are reasonably priced. Centrally located in a nice area.

Mi
Review №50

Staff is very pleasant, the facility is clean and accessibility to unit is great.

Da
Review №51

Nice people.. made the whole thing hassle-free2nd time and impressed with service and appearance of facility both times

Br
Review №52

Staff is very friendly and helpful, and attentive to any situation.

M
Review №53

Excellent storage facility and even better customer service. These guys went above and beyond to make my experience with storing and moving less stressful and an easy transition. Highly recommend them. They have great storage spaces, easy access, super simple and easy customer service and many different options at the most affordable prices in town.

Ja
Review №54

EXCELLENT customer service and very clean facility.

Ve
Review №55

I had a bad experience with Cubesmart. I took the storage unit on Saturday, and on Tuesday I called to tell them that I am not happy with the unit as it had mould and roaches. I asked for a refund since I hardly used the space for four days! I was told to choose a different unit of the same size but because my friend had the same experience with roaches in his unit, I asked for refund.Sadly I was denied the refund and my concern was not looked after by the management properly.Their response was because I “used” the storage space, they cannot refund me my money. How will I come to know about the roaches unless I actually use the storage unit? This was a strange policy. There were roaches crawling into my bags and belongings.Management was quite rude when I tried to explain my situation and I will not recommend this storage space to anyone.

Ra
Review №56

Just want you to know theres a Store Manager named John that is a professional gentleman that goes above and beyond for us customers every chance he gets, taking the time to explain things and providing tours of the units to help us decide if itll work for us. He has been truly a godsend! Ive been a customer here since the summer of 2015 and his genuine personality shows and is probably the main reason why Ive continued keeping my belongings here. Because of him, I would rate this place 5 stars.

Ro
Review №57

Pat And Nancy are Great! Very helpful and friendly. The facility is very clean and the inside units are climate controlled. Very convenient location. Very Happy I chose Cube Smart. Thanks

ca
Review №58

I came in for my first storage unit and was very pleased with the customer service. Mrs.Pat Parker was very sweet and attentive to helping me. She was very descriptive and informative to the terms and agreement for my unit and was very helpful with the setup. I would definitely recommend this place to friends and family.

Ha
Review №59

Very helpful when signing up for a new storage unit. The unit was clean and ready to go. There are limited Climate Controlled units in Corpus Christi. This is the best for my needs. Thanks CubeSmart!

Al
Review №60

Super friendly and straight forward with prices. Affordable and nice storage units. Great customer service.

An
Review №61

I made a reservation online for a storage unit. A woman called me to confirm my reservation and to ask what time I would be coming in to finish renting my unit. I told her around between 1:00 pm and 1:30pm when I take my lunch break for work. I got there a few minutes after 1. Office was locked and no one was there. I waited for almost an hour and no one ever showed up. Sat there my whole lunch break. Why ask me when I will be there if you arent going to make the effort to show up? Unprofessional. Take your biz elsewhere.

Ch
Review №62

Loved everything about this place! From the reservation online, to arriving and receiving assistance as soon as I walked in, to being shown what my storage unit that I had reserved looked liked before I paid...which helped tremendously ! My choice was too small so they helped me find a bigger one and helped with the up front cost ..which was a big plus!! They were great and made getting a storage unit easy!!

Al
Review №63

We had great experience here. Everything went smoothly with Ryan’s assistance, and we got a clean storage unit.

He
Review №64

Great, safe place to store your belongings. Alister was super helpful and made it easy and stress free.

Os
Review №65

The lady who helped me was awesome! She made me and my two teenage children feel welcomed and comfortable. We had a very warm and fun experience with her. She was extremely nice and joyful. You have a wonderful employee.

cy
Review №66

. I had a bad experience with the storage on greenwood putting me off and not being on the property when i showed up with my reservation to get a storage. So i went to cubesmart and Alexis helped me. She was very knowledgeable and She was super friendly.I recommend cube smart and Alexis for all ur storage needs. 5 stars for cube smart and 5 stars for Alexis.

La
Review №67

They were friendly and helpful. The process was fast. I loved it. It made it a better day for me. I recommend this storage.

Ry
Review №68

Secure place for my belongings & Alexis was very nice & extremely helpful. Definitely Will recommend everyone I know to use CubeSmart.

Bo
Review №69

They had the best price by far for controlled climate storage. I looked everywhere in corpus and theyre price for climate controlled storage was comparable to other companys prices for non climate controlled storage spaces for the same size. Arianne was extremely helpful and answered every question I had and showed me exactly where my storage space would be before I even purchased the storage. Whenever I need storage this is where I will go and I have already recommended them to other people.

Ro
Review №70

Had a great experience here storing my stuff for a year or so. No issues and friendly staff.

Am
Review №71

We worked with Alexis during our time here and she was great! We were very happy with our experience.

CH
Review №72

I want to thank Alexis at CubeSmart always provides a great customer experience. The team makes it easy to fill my storage needs. FAST service always respecting my time. THANK YOU CUBESMART!!!!

W
Review №73

Such a great experience this morning. Needed last minute help with storage and Pat was there to help. She was more than amazing, super friendly and took care of all my last minute needs. Definitely recommend this place!!!

Ni
Review №74

Very good service!!

Le
Review №75

The customer service was fantastic! The unit was easily accessible, and very clean. Would recommend to others.

Ch
Review №76

Conveniently located. The manager is very nice and even helped us once when we had issues with our lock. They do seem to rent open space for vehicles and its sometimes a hassle when you are trying to move a large U Haul truck around the property. There was a large rain storm a few months ago and several unit had flooding, so just be aware of that. Overall its a great place to keep your stuff.

As
Review №77

Best place ever and the manager Alexis is so awesome and patient and helps you out with what she can without hesitating the staff there are great to its an very good and secure place as well and they have awesome rates for new customers as well its one of the most best experiences I had there at cube smart

Mi
Review №78

Nice and friendly people nice price nice location

Ke
Review №79

Meeting with Alexis Soliz and Pat Parker , January, 2019, they were very helpful and professional in resolving an issue with our storage unit.We worked with them to contact a resource that ended up resolving the issue for both CubeSmart and us.Alexis and Pat were a pleasure to work with.

Jo
Review №80

One the best reassuring places to store your belongings. Very professional & friendly saff...

ch
Review №81

One of the best storage facilities that I will most definitely use AGAIN! Staff is always cordial and helpful......

Ma
Review №82

It was well taken care of

de
Review №83

John was very helpful and patient while we decided on our unit. Answered all our questions. Very good customer service!

Ch
Review №84

Just wanted to comment on how kind and professional the GM Alexis Soliz is at this location. Excellent customer service!

Al
Review №85

I can’t say how much I greatly appreciate Mrs Soliz for her prompt and courteous attention to all my immediate needs. Would strongly recommend CubeSmart for all their storage needs.

Ja
Review №86

Very friendy staff. Excellent facility and fair price. Very secure.

No
Review №87

Alexis and Pat were so friendly & helpful! Beyond satisfied with the reliability of this business!Highly recommend it!

G
Review №88

Theyre the best in overall care and service,,highly recommend for your storage needs..thanks Fam !!

Ma
Review №89

Pat P. Was very helpful and friendly. Helped me and my family get the best storage unit for us. Fast and effective processe Thank you so much!!!

Za
Review №90

Just got a storage unit and everything went very smooth. The staff went out of their way to help and the facility is emaculate, with a great deal of security so your goods are secure there. Plus great rates.

Wa
Review №91

Very friendly staff.... Always helpful..

Pe
Review №92

We had been searching for a climate controlled storage online and we decided to stop here first, best decision ever there was no need to go anywhere else. Aside from it being gated and surveillanced staff is very knowledgeable and friendly he got us set up within minutes and we were in and out with an assigned storage in no time. I would strongly recommend this place!

Jo
Review №93

Rebecca at the island location is very pleasant to work with and gets you taken care in prompt professional manner. And always smiling 👍🏻👍🏻👍🏻👍🏻

Gu
Review №94

Very Nice People!! Very Helpful and have that good ol Southern Hospitality!! Super friendly and nice! The few questions I had were answered 😊

Ru
Review №95

Super easy to rent! Quick service and really nice people to deal with. Very helpful.Great location and easy access!

St
Review №96

Site is well-maintained and managed by smart, personable folks. Reasonable rates consistent with local market.

Pa
Review №97

Very nice people. Storage unit clean. Easy, secure access. Very pleased as this is my first time to rent a storage unit! Close to my home.

Mi
Review №98

So this is strange- I reviewed this place under my work email already. Yes I am a customer here, have been for a while so they had it removed somehow despite it being a legitimate review. My biggest issue, besides them costing me extra money and all the stuff is why was my legitimate google review deleted. It was within guidelines, but it was negative so I guess they had to tell google somehow it broke guidelines when it did not. I want my google review back up and it is the right of the consumer to post google reviews as long as they are fair and honest from an actual customer. See picture 1 that includes the owners original response but is now not in the 124 reviews listed- where did it go?So long story short, I had a reservation here but when I showed up they did not see my reservation, despite me having it in my email which I still do.Secondly, they told me I needed to pay for a special lock that was over 12 bucks that I could have bought at wal-mart for 4 bucks.Thirdly, during the move in I needed to leave to grab a ladder for my movers but when I went the gate would not let me out even though it said Exit Granted and I had put in the right code. I made videos. There was also a man waiting outside with the same issue. The gate was in-operable. I called the emergency number to be put on hold. Then I was answered and had to go through a very stupid process of verification. Once that was done the guy said he would call someone local to get the gate opened. All told it was a delay of almost an hour which my movers cost 99.00 bucks an hour. Cubesmart doesnt care, not their money. What if it were a real emergency and someone had died?So I posted a review, told the exact truth, I dont need to lie. Owners or management responded saying that people from help@cubesmart were waiting to hear from me and wanted to reach out to me. I can pull it all up from my work gmail account even though publicly is has been deleted. So I messaged them, twice, and never heard a word back so that original response seems more like a PR move than anything legit. So I added that I had emailed the people at help@cubesmart and not a single person responded. - see Picture 2Now they have flooded, took out two flat screens, a surround sound system, two very large artisan rugs, and multiple boxes of winter clothes and my wifes work outfits. We have 2k insurance from them which is not nearly the amount we lost but what ever. We will see how that goes.

WH
Review №99

Alexis was terrific with my move-out: Very professional, courteous, and friendly.

Ka
Review №100

The storage facility is kept in outstanding order. My unit was cleaned and ready for me to place items in. The staff is very knowledgable and personable. Storing items here was the best decision I could have made.

Information
47 Photos
100 Comments
4.6 Rating
  • Address:6218 S Padre Island Dr, Corpus Christi, TX 78412, United States
  • Site:https://www.cubesmart.com/texas-self-storage/corpus-christi-self-storage/3140.html?utm_source=google&utm_medium=gmb&utm_campaign=gmb-listings
  • Phone:+1 361-985-0880
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving and storage service
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:8:30am–5pm
  • Sunday:Closed
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