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Reel Weddings
21113 Alto Tierra Dr, Cornelius, NC 28031, United States
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Br
Review №1

As I read some of these reviews I shocked. This is not the company I did business with. The owner was a pleasure to deal with and our product was delivered within the timeframe promised. We were floored by the overall product. Proud to have this amazing wedding video so glad we chose Reel Weddings!

Ty
Review №2

It has been two years since our wedding and weve yet to receive our footage. Initially, the footage was delayed and we understood, but now we are no longer getting any responses to our multiple inquiries, across multiple platforms. At this point, we would just like to have the footage, no edits necessary. Something to have of the big day.

ly
Review №3

Great work. The best in the area I definitely recommend.

Ky
Review №4

I loved working with The Reel Weddings on November 10th, 2019 for Katie and Curtis’ Wedding. As a photographer, Josh made working together to capture Katie and Curtis’ day seamless and fun! I can’t wait to work together again!

Ki
Review №5

Everyone knows that weddings are expensive, but the money we spent on Reel Weddings to capture our amazing wedding weekend was HANDS DOWN money well spent! Our wedding photos were beautiful and all, but nothing can compares to the way my wedding video makes me feel when I watch it. We chose a package that included footage of the entire rehearsal dinner, entire wedding ceremony, a trailer video, and a featured film. I am so glad I had Reel Weddings come to the rehearsal dinner because it allowed us to relive all the speeches given by our family & friends. When we moved forward with Reel Weddings, we were given a timeline of when we could expect certain items back... The only thing I would suggest to potential clients, is to make a note of these dates in your calendar and follow up with the company a week prior to make sure you can expect them on time. We were hoping to have our featured film by our 1 year wedding anniversary, but got it about 2 weeks after (still worth the wait of course). I did have to inquire about the trailer and featured film before ever hearing word on their progress, but Reel Weddings was quick to respond and got me a wonderful product! Josh and his team were friendly, easy to work with, and almost made us forget they were even there filming - which made the moments they captured very genuine. Having such a high quality video that truly captured the magic of our wedding weekend is absolutely priceless. I will be forever grateful to the team at Reel Weddings for giving us such precious memories to hold onto forever.

Me
Review №6

If you value honesty, someone who communicates in a timely manner or delivers a final product based on a signed contract paid in full, avoid this vendor. I would not wish the experience that my husband and I have had over the past year and a half on anyone. False information, unanswered emails and legal fees are what come to mind when I think of Reel Weddings. I am so grateful that after months of no communication and an expired contract, the owner of Reel Weddings finally sent us our precious memories (in the form of raw footage), which required us to hire a lawyer to communicate on our behalf and a second videographer to complete the editing process. The saddest part of all this is that I am one of ~30 brides who are in a similar situation and will never get back the thousands of dollars that we poured into Reel Weddings. Every bride deserves the very best experience in terms of videography for their wedding day, and I cannot discourage you enough from using this vendor. I wish I could say that this behavior was related to some sort of extenuating circumstances. Unfortunately, I believe this is simply an unprofessional individual who scammed many couples out of their completed wedding videos and thousands of dollars.

Al
Review №7

Reel weddings was amazing on my wedding day! Honestly I can believe so many people have left these negative reviews because this company is phenomenal! They captured my wedding day perfectly so that I can relive each moment. All of their employees were super professional before, during and after my wedding day. They even caught moments that I thought no one saw. There videos do take a-little bit of time to come back but the owner informed me of that process and it stated that in my contract. But let me tell you it was so worth the wait and worth every penny. I can’t wait to share this video with my children some day! I highly recommend Reel weddings to all potential clients!

Em
Review №8

There was a day and time where real weddings was a premium company. That day has come and went. This company has many legal issues they are going through at this time. They struggle with Retaining employees. The owner is extremely unprofessional and often times brings his personal and criminal issues to light over his attempts at professional communication. This company takes a year many times much longer to give you back any of your footage, if they even give you any of your footage at all. Many people have had issues with missing footage. Do you yourself a favor and hire someone else that has a faster turnaround time and is more professional/polite. I hired this company to film an upcoming wedding. I gave them over a year notice but I decided to cancel with them based off talking to many other brides who have had terrible issues with this company. They did not give me any of my money back even after the owner told me he would. Stay away from this company.

Jo
Review №9

We have used Reel Weddings for multiple videos and have always been extremely impressed. The dedication to a high quality product is second to none. I highly recommend!

Jo
Review №10

We are so impressed with the way our wedding video turned out. The Reel Wedding team is so talented, and they captured all of the emotion and excitement of the day perfectly. Having our wedding video to relive the day over and over again is one of the best decisions we could have made. The only thing that would have made the experience with them even better would have been more communication and updates on progress. Thanks Reel!

An
Review №11

Reel Weddings videoed my wedding almost four years ago and they just did my sister in laws wedding and i was impressed with them four years ago and they didn’t disappoint this year. They are truly wonderful people to work with and their work is stellar. They know exactly how to capture all of the special moments of your most magical day. I couldn’t recommend them more!!

Be
Review №12

I would like to say that my husband and I had a great experience with Reel Weddings, it’s not looking this way. I got married 8/31/19. I have yet to receive my finished product. I paid over $2,000- the staff the day of and planning up was fantastic. It seems since the new year the business has gone into shambles. The owner is hard to get in touch with, and we continuously get the run around on why this video is not complete yet. Really wishing we could have something to look back on for our anniversary, at this point we will take the raw footage.

La
Review №13

The coverage Reel Weddings provided us from our big day is invaluable and something we will treasure forever. We cant wait to watch our feature film every year on our anniversary. They were a pleasure to work with and produced incredible work (a trailer and feature film) for us and captured every detail of our day, even when we were unaware Josh was around, he didnt miss a thing. I would highly recommend Reel Weddings to anyone considering them as a videographer for your special day!

Sh
Review №14

There are 30+ plus couples that are demanding wedding footage, refunds and actual customer service!! I will NOT be quiet until we receive what we’ve paid for before the end of contract or you WILL refund us every single penny.

Ra
Review №15

Amazing experience! Kelly and Monica busted their butts for us and had such great personalities! These two made our day :) I cannot wait to see our video!

Ka
Review №16

We were very pleased with our wedding videos from Reel Weddings! The videographers were great and our videos were shared with us online timely. We also loved the love story DVD jackets made by Reel Weddings, although were can only play the DVDs in a PC at this time; they are in the process of sending us DVDs that will play in an actual DVD player. Other than that, our experience was great!

Bo
Review №17

If I could give more than 5 stars, I would!! All of our vendors were absolute angels but this company was truly special! They go above and beyond and I truly mean that Josh and his crew really have your weddings best interest at heart. They are constantly filming and getting different angles of every step of the day. I was worried I would come out dorky or “not my good side” all those silly things brides worry their self over because after all this is the biggest and best day of your life, right!? But when I saw the videos, wow! I just couldn’t believe how beautiful I felt and how perfect our wedding was. To be able to sit down on the couch and snuggle up to your hubby after a long day at work and pop in your DVD and relive that day, I wouldn’t give that up for anything. If you’re on the fence about having a videographer or not my answer is do it!!! My pictures are special to me and I have them posted all around our home but our video is something that I can press play and it takes me back every single time and I’ll have that forever Reel weddings has several packages to choose from and I’m telling you, you won’t be disappointed! It is worth every penny and every minute of waiting to see your wedding film. If I could go back and do it again, I would always choose Reel Weddings!Thank you so much Patricia, Josh, and the whole Reel Wedding team! Y’all are a dream and the Silguero’s love you guys forever!!!

Mc
Review №18

Patricia and Josh were so awesome to work with! I worked with Patricia through the booking/planning process. She was responsive, flexible and easy to work with. Josh and an associate filmed our wedding. Josh was super creative! He had so many great ideas to make our wedding video unique. They also had a drone to get some cool pictures outside! I am very excited to see the trailer and final product! I am thrilled I decided to book a videographer! I would recommend REEL Weddings for any videography needs!!

Bi
Review №19

Just want to give a warning to everyone thinking about Reel Weddings. It has been 1 year and 9 months and i still dont have everything back that was in my purchased package. Plenty of excuses, but not what i paid for. Unfortunately in the process of involving attorneys now. The staff that filmed was great the day of. The management of the company however sucksEdit: I wish i could give negative stars. My 1 year anniversary, i didnt have my wedding video back. 1 year and 9 months I still didnt receive everything from my package. I had to hire an attorney and only then was i able to get everything in my package (again, a year and 9 months after my wedding) Was also just informed by the owner of the company that DMCA and needs us to remove your videos form online because it violates the copyright laws of music The ineptitude of this company is mind boggling. Of all the expense i went through this company doesnt bother getting licensing to use the music they posted? How does a production video company forget to do something as basic as get the licensing to use the music?? Now my videos will be taken down, and since they didnt get licensing for the music i cant even post the videos anywhere. Absolutely ridiculous. Last note, the owner said he would FINALLY send me the DVDs and $200. Got the DVDs, but he has had a change of heart about reimbursing me. Have sent 2 emails now mentioning that and he has ignored it both times and just has excuses.It sucks because the people that made the video did one heck of an amazing job, just this owner has no clue what he is doing. I feel bad for his employees and the people that choose to use this company

Ka
Review №20

Absolutely wonderful!!! So glad we chose Reel Weddings to capture our special day!

Information
5 Photos
20 Comments
4 Rating
  • Address:21113 Alto Tierra Dr, Cornelius, NC 28031, United States
  • Site:http://www.thereelweddings.com/
  • Phone:+1 843-957-9512
Categories
  • Video production service
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
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