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SERVPRO of HillsboroForest Grove
547 N 4th Ave, Cornelius, OR 97113, United States
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Mi
Review №1

Alan the owner of this business helped me and went above and beyond in an interesting situation. Alan is a man of integrity and follows through! I highly recommend using this location for services as I know you will be taken care of.

Ba
Review №2

Casey, Nic and Matt and their team are wonderful. We had a pipe breakwater was flowing through half (3500 sq feet). of our house. Early in the morning they were here and got the wet carpet and pad up. The floor insulation was removed and sub floor driers were placed and got some driers going. The next day it was determined to remove the red oak flooring. more driers placed. They packed up our stuff and moved our furniture. The tile flooring had heaters place on them . It took some time but things dried out. They are still working with us. We would recommend them to help in your emergencies. We could not have worked with morehelpful and caring people. They were the BEST!!!!Barbara and Roger Egan

Te
Review №3

I know its their job, but they came to us late a night and worked well into the night to rip up carpet and pad that was water soaked. They were professional, they wore their masks, they were efficient and cheerful. They were Andrew and Fabian. We were so grateful. Our lower level was totally flooded and they helped us feel better. Thats worth so much

He
Review №4

Servpro is a fantastic company that I highly recommend. We needed water restoration services due to roof damage. When we contacted Servpro, their response was immediate! Despite that it was a weekend, Tyler came out to help the day we called! He was knowledgeable and acted immediately to save our house! We are so appreciative! His crew was fantastic as well! Servpro provides excellent service! Great communication and informative throughout the process. I have already recommended Servpro to friends!

Ka
Review №5

I highly recommend ServPro Hillsboro! There was a bad storm in the Portland area and I got a call from my tenants at midnight that the basement was flooded in our rental house. I rushed down to our rental to find that there was about 2 water in the basement and it was rising. I called ServPro desperate for help and the Hillsboro branch sent a crew over right away even though they were super busy with other calls.Skyler arrived and started to work right away. A crew came back daily to inspect their equipment, change the position of the fans and to inspect the drying of our basement. They were all extremely professional and also wonderful with communication. Even though it was a very stressful experience for myself and my tenants, ServPro helped us through it.

Je
Review №6

I had an indoor waterfall in my home just before Christmas. Once I connected with Servpro and they took over, I was impressed, and continued to be happy with the way they communicated, the clarity they gave me about the process and the next steps. They responded quickly when I had a question. They had the equipment and the knowledge to dry my home out quickly. I just wished they had put a bit more detail on the boxes they packed up so quickly, so I could find my basic necessities. Thank you for the expertise and the superb service, Servpro!

Ma
Review №7

Serve pro arrived the very next day after talking to my insurance company, they immediately diagnosed the issue removed problem boards set up fans and infrared heating element. Communicated everything they were going to do before doing the job. Very Professional !! I dont usually write reviews but they were exceptional. Thanks Mark

Je
Review №8

We had a smoke damage when the motor of a furnace failed. Servpro had a representative on site doing an assessment within a couple hours and a crew on site the next day. All our textiles where sent out for cleaning, that includes all our clothes, drapes, tennis shoes, leather goods and teddy bears. They rushed a one day turn around on some clothing items so we had what we needed for a couple weeks. Everything, floor to ceiling, and every picture on the wall and trinket on the table was cleaned This crew did so much more than expected. They even swept clean my garage floor. They were done before we could arrange for a furnace replacement and they offered the use of their commercial space heater until we had heat of our own. I cannot say enough good things about all these wonderful people and the team work they exhibited.

Ta
Review №9

One of their drivers pulled out in front of me in a 55 mph zone. He was at a dead stop. He flipped me off and then pulled over to the side of the road motioning for me to pull over. When I called the office to complain they hung up on me. They are completely unprofessional.

Ro
Review №10

Five stars arent enough . Great company top to bottom. Thanks for making our home livable again.

Ke
Review №11

Great company made our place look like brand new!

Ha
Review №12

Refreshingly honest company. We had a water leak in our front yard and ended up with a damp crawl space. They could have charged us $200+ to dry it out, but they recommend we just put a fan in there and let it dry on its own. He checked for mold and didnt charge us a cent. Will definitely use them should we ever need to in the future.

Pa
Review №13

We had smoke intrusion from microwave fire and Servpro responded promptly, professionally, efficiently and quickly. Would use their services again in a heartbeat. Great service. Paul and Laura

To
Review №14

Bill and the entire crew worked tirelessly for DAYS cleaning up the disaster in my home! They were prompt and courteous.They went above and beyond for us. Couldnt ask for better. They all deserve big bonuses or raises! Serve Pro is simply the best.

Ta
Review №15

Didn’t get there Service but they parked in our apartments with limited parking. Left a cone on it on it. When my husband moved it. The lead of all people cursed at him. He called them to complain next day they parked our exact spot after he called . I find that extremely petty and unprofessional to go out of your way to do that. Also the Lead is smoking outside where it is illegal to smoke. (Have picture don’t know where to post) Also smoking on the job. They do nothing about their unprofessional employees

Sc
Review №16

You couldnt ask to work with a nicer company. They came out last minute and were thorough, professional, and informative. Id definitely recommend them and will certainly use them if the need arises. Thanks guys!

Ri
Review №17

We had a washer flood our house and go downstairs through the walls and vents.This all happened when we were away and came home to an absolute mess. We called Carla at Serv Pro and she had 2 crews of people at our house in about an hour. After a few hours of work they had removed the water and started drying out walls and floors. Great work!!!

Jo
Review №18

We hired ServPro for a BioHazard clean up. Upon arrival, they found a broken waterline that had flooded 50% of the unit. Working closely with our insurance company, the ServPro team quickly gained approval and completed the demolition and drying out the water damage areas. Once these areas were rebuilt, the BioHazard team returned and completed their work. I highly recommend ServPro of Hillboro, OR if you are looking for a professional clean up crew for BioHazard, water damage, asbestos abatement or deep cleaning services. Their teams are courteous and efficient. They work seamlessly with insurance adjusters so that the client doesnt have to worry or be concerned about next steps.

Bi
Review №19

Theyre quick to serve & get things done in a timely manner. They dont waste time & work with you.

Me
Review №20

Fantastic service from this company. They were able to come in the evening to cleanup a sewage spill under our manufactured home and they even came into the house to cleanup and disinfect the bathrooms that the plumbers didnt clean. I definitely recommend this company and would use them again if ever needed.

Da
Review №21

After a frustrating water loss and painful interactions with insurance to get resolved, ServPro was a breath of fresh air. They quickly responded and worked to keep me in the loop on next steps and what to expect. Every person that came out to my house was incredibly polite and helpful. In a world where good customer service is seemingly not the norm, these guys stand out. Highly recommend.

Be
Review №22

Needed our washer area inspected to see if there was mold. Charles came by in Sunday within 20 min of my initial call. Thankfully no repairs were needed and he explained why using his mold detection device. Surprisingly he did not charge for the inspection. Great guy and if I ever needed this service I would call him back without question.

Da
Review №23

Great service very friendly.

NR
Review №24

Servpro was prompt, thorough, and very courteous to deal with during a very trying time. They even stayed at our house until past midnight dealing with our water damage. Great work ethic! Thanks again for all your help!

Ca
Review №25

Excellent service, great communication and very timely.

Bl
Review №26

We had a semi-emergency and these guys showed up on time, completed their job to be ready for the plumber. After the plumber finished, Casey came back and finished the job.

su
Review №27

We were very disappointed with them and the services they provided. I called and they said they would come later in the day but they never showed up. We received a call later saying they won’t come that day but first thing in the morning. So we lined up our Plummer’s to come later in the morning so they could repair the damaged pipes. Well they still didn’t show up. So I called the office around 1:00 pm and I got the impression they forgot about me. The dispatcher said she would send someone out now but that were still at the office. When someone finally did show up he was put out that he would have to go under our house in the crawl space for the cleanup. He made it clear to everyone, including my waiting plumbers, that he wasn’t happy about it. He want even the person doing the work. LATER yet his crew showed up. They worked for a few hours and left. By the time the work was to be done there was still standing water and the plastic that was put down they barely spread it out at all. My husband hand to go under there and finish up what was half heartedly done. NEVER again will we use that the SERVPRO out of Hillsboro Oregon

Bi
Review №28

We waited almost 5 weeks for another contractor to get us a cleaning estimate for cleaning our Lodge facilities after the Camp Fire tore through Paradise only to leave several unanswered messages. One of our Lodge members mentioned that ServPro was working right up the street. Woody Nelson approached Servpros Anthony Noble about cleaning the Lodge for smoke and soot damage from the fire. Anthony and Matt were there within 2 hours to see what we needed. We had a detailed, comprehensive estimate to present to the insurance adjustor within a week. Keep in mind that this facility is over 20,000 square feet in area and covers 2 stories. The bid was accepted and cleaning was commenced shortly after. These people brought the necessary resources and personal to complete the cleaning process rapidly, professionaly, safely and cautiously, without damage, while working under some pretty extreme weather conditions, not to mention the complete devastation surrounding us in the town of Paradise. There was excellent communication throughout the arduous process of this huge undertaking.I cant thank ServPro and their professional staff enough for their Caring and Professional work in restoring our Masonic Lodge to its sparkling appearance and would recommend this company without reservation to anyone who needs or requires their service.Bill Spencer PMTable Mountain Masonic Lodge #124Paradise, California

De
Review №29

Does great work. Very fast to respond. Thank you!

Ca
Review №30

Appointment made quickly, staff pleasant to work with, honest evaluation and advice.

Fo
Review №31

I had a massive flood in my basement on a recent Friday afternoon during our wettest month in years. I called this ServePro and Ben and his crew came over that evening. They worked until 2am both Friday and Saturday evenings. They were truly amazing, professional and their was clean. They removed thousands of gallons of water, ripped up the carpet and floors, and did 2 foot flood cuts on all of the walls. Then they set up fans and dehumidifiers for several days. It was an expensive job, but done right with this team. Unfortunately, I have had experience with two other ServePro offices in the Portland area, and this group is the BEST. Ben was incredibly responsive day or night, and he did a great job organizing his crew and getting the job done. I hope I never need them again, but if I do, I will call this office.

Kr
Review №32

These guys are fast, professional and got the job done under the original estimate. I will use them again in the future if needed.

Sa
Review №33

Couldnt be a more unprofessional and rude company. Never go with this company unless you want months of stress and unfinished buisness.

Ro
Review №34

Serv-pro of Hillsboro helped me with a challenging job. With 24 hours notice, they will able to provide a crew to board up a house and shop on a rural property from which I had to evict very hostile tenants. After the Sheriffs Deputies evicted the tenants, I had a security team stand guard while the Serv-pro crew did their work. They had to call for more materials and help because I was not able to give them an exact list of the number of windows and doors. They worked until after dark with head lamps because there was no electrical service. They were polite, professional and understanding of my needs. I would highly recommend their service and plan to call for an estimate from them for another project. 5 Stars!

Ma
Review №35

Servpro-Hillsboro responded within an hour after learning I had water damage in my home due to a malfunctioning washing machine. Two workers spent the entire day, working non-stop, on removing damaged flooring, relocating furniture from the rooms and setting up equipment to dry out my home. They checked on the equipment about every two hours on the following three days. They were always professional and always kept their work area and equipment in immaculant condition. I highly recommend Servpro. Their efficiency and care for details left me feeling that my water damage would be well cared for.

Ci
Review №36

Compassionate people who are there to help you when disaster strikes

Se
Review №37

Excellent Company, The Job Looks Great!

Jo
Review №38

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Information
100 Photos
38 Comments
4.5 Rating
  • Address:547 N 4th Ave, Cornelius, OR 97113, United States
  • Site:https://www.servprohillsboroforestgrove.com/?utm_medium=yext&utm_source=gmb
  • Phone:+1 503-648-8513
Categories
  • Air duct cleaning service
  • Water damage restoration service
  • Building restoration service
  • Carpet cleaning service
  • Cleaners
  • Commercial cleaning service
  • Fire damage restoration service
  • Waste management service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • On-site services:Yes
  • Online estimates:Yes
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • Veteran-led:Yes
  • Women-led:Yes
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