Taylor is the bomb dot com. She is knowledgeable, friendly, courteous and a pleasure to deal with. Always makes you feel welcome. The bike shop is great, but the reason I go back there is because of her. She knows whats shes doing and is sweet as can be.

I was looking to purchase a mountain bike. My friend had recommended I visit this store and speak with Jonathan. I met him and explained my needs. He was very knowledgeable and explained to me my options very clearly. I was extremely happy with his attitude and as a result purchased a bike. I returned about a month later for a followup check on the bike. The staff was very friendly and took care of the bike while I waited. Highly recommend this store.

I just had my back tire fixed, really nice place. Workers were friendly and calm. Manager/owner introduced every one to me. The work space, shop looked clean. All an all good experince with this location. Im not sure if its a large franchise, any way Ill bee going back for my next repair.

ABSOLUTELY AMAZING SERVICE! Not one issue in customer service, they have good attitudes and are extremely friendly. Satisfied beyond amazement with them, they put a few parts on my bike and got it running smoothly, the chain skipped a gear but i took it back in to them and they adjusted it immediately. Cant stress enough how good a bike shop they are, charged me extremely fairly and even called before putting the tire and tube on my order which i forgot to add. Called me when it was done and had no problem holding it til i could come pick it up. BIKE LOVERS LOOK NO MORE THIS IS THE SHOP FOR YOU. Loved it here and will definitely go back when i need more parts or service. The employees are more than friendly theyre kind and actually interested in your plans with the bike. Rarely do i post reviews but they are absolutely deserving of 5/5 stars

First time going and was well worth it. Had a flat on my mountain bike and they fixed it up real quick. Great customer service to top it off!

I was looking for a bicycle to ride as therapy after orthopedic surgery, so we decided to try this shop. We walked into the large store with a sizable inventory. The first think we noticed about the selection, was they all looked pretty much alike. There was very little to reflect the personality of the rider. There were 2 guys behind the desk who proceeded to totally ignore us, in spite of the fact that there was not another customer in the store. We finally managed to get one of them to come out from behind the desk. I knew that we couldnt afford a lot and everything looked pretty pricey. What confused me most, was the way the bikes were sized. They didnt follow anything I knew about sizes. Evidently they were marked with the frame size rather than the wheel size that I had been used to seeing. The issue was, that I couldnt get the sales associate to give me any idea of the correlation between the two, no matter how many times I rephrased the question. I wasnt sure whether to speak louder or slower. After a frustrating 10 min. or so, we left. I bought a wonderful bike at another store for a fraction of the price of anything on their floor.We did feel forced to return on another occasion. When the weather started warming up too much for me to be out, I wanted to get a trainer for my bike so that I could use it to exercise in the house. They were the only ones that had them in stock. We reluctantly returned. Sure enough, they actually had one put together and up on a platform. Once again, we got no help as to how to judge the size of the trainer as compared to my bike. We asked him if he could put a bike in the trainer, so we could at least see how it worked. No. That was it, just No. So we left.Needless to say, if anyone were to ask us about returning to this store, the answer is, No.

The store itself is big, clean and organized. The customer support, however, is horrible! Not worth it walk in. Went inside to get advise on what to get and the guy was just rude and told me I should know what Im looking for. Well, if I knew, I would ask for advise. Went to Alex Pro Shop and had a much better response, got all the parts I needed and walked out happy. DO NOT RECOMMEND!!

Nice and clean store, great service and prices. Had a quick servicing on my bicycle and they even shined and lubed it up for me. Would definitely recommend to a friend.

Great bike shop. Inventory is kind of light but the staff is great. Collin the assistant manager is one of the nicest guys youll ever meet, super helpful and stoked about cycling. Im always treated like a friend here. Bought 2 bikes from them.

Great Customer Service! My wife and I went there to buy child seat to attach to our bikes. They were very helpful and knowledgable about the products. When we checked out, they offered to help install it, if we wanted to come back with the bike. I did run into an issue when trying to install it at home. I brought the bike and child seat back to the shop 30 min before they close. The two employees that helped me were so helpful and figuring out a solution to the install and finished installing it for me. I would highly recommend this place to anyone who wants a bike from beginners to experience riders.

Hands down my favorite bike shop to go to. Every time I go there everyone is extremely helpful and they are very quick on handling any of my issues. The shop has a decent selection of bikes and accessories and if they dont have it in stock they have always offered to order it. The shop offers a Saturday morning guided mountain bike ride that taks you down Atlantic to the levee then to Markham park and back. I went on my first ride from the shop Jonathan was extremely nice and patient with me. I never felt rushed or as if I was burdening them with my slower pace. They were also offering a flat repair clinic later in the day after the ride, which I stayed for. The flat repair clinic was very informative and even though Ive changed a few flats myself they were still able to show me things that I didnt know to think of. I would highly recommend this shop to anyone who was looking for a great bike shop and a great experience .

Quick service. Great customer service. Knowledgeable.. reasonable prices

Extremely impressed with their customer service. They did not try to overcharge me on repairs and had great customer service. An excellent store that I recommend to all! From the travel nurse.

Just got a bike there today! Im sorry that I didnt get the name of the man working there, but after talking with him about what I wanted he made some great and honest suggestions. Great store, and I pedaled away pretty pleased.

I am (literally) the ONLY person in the store. The guy at the counter said hello to me when I walked in. I browsed the selection of bikes for about 5 minutes as the guy behind the counter stood there. Made ZERO attempt to help or even ask if I had any questions. Could I have walked over to the counter and asked for help? Sure. But Im the customer and first impressions are important. If you wont make the slightest gesture to help a new customer then you dont think its important. So I am on my way to another bike shop. There are plenty here in South Florida. Two stars for the decent selection of bikes.

I was there for service on my old and i mean old, Schwinn, Le Tour.Bubba, and his team did a wonderful job.He took the bike for test ride, and fixed the bike like new. its all about customer service.Job well done.

Went to the Bike America with an almost new mountain bike where the hydraulic brakes were tight on the discs. I had just put new wheels on the bike. Got this story from the mechanic:Oh yeah, those Avid brakes are old (2012) and have had lots of problems. You can either bleed the brakes for $45 or better yet replace the entire brake set for $450. I am not kidding the guy said this.Took the bike to Alexs Bike in Coral Springs, they simply let out some hydraulic fluid and the brakes worked perfect. Plus they were gracious enough not to charge me as they said it took them 5 minutes.Ill still go to Bike America, but only for inner tubes.

Rip off... 3 times to fix a tire then questioned my integrity. Dorian and Bill not competent and Dorian VERY RUDE.Do Not Patronize these folks!Overpriced, too.

This is the place to go!! I had always heard bad stuff about this shop but this was the best service i have ever had! I came in and Bubba helped me gladly fix what another shop had messed up on my bike. Very knowledgeable of all types bikes and they will make sure they fix your bike and CORRECTLY! I will always come back to get parts service anything! Thanks again Bike America and also big thanks to Bubba and his awesome customer service and willingness to help!!

Customer service is fantastic, they are super friendly and helpful. I had an issue another store was just not fixing, and they were able to identify and correct it easily

Workers were friendly and we got EXACTLY what we wanted. Great store. Id come back another time!

After coming here multiple times for fat tire tubes they still have them great service kind people.

Great service and staff. Awesome deals as well. Ive been here quite a few times lately as ive been working on a project bike that im fixing up and the staff has always been there for me giving me mechanics tips and helping me get the parts I need to get my bike working as new again.

Excellent service and courteous staff.Cannot recommend them enough.

I bought a bike here over a year ago to help with some orthopedic issues and rehabilitation of the knee. The staff seemed somewhat knowledgeable. They accommodated me on a second visit when I showed up for a tuning having never been educated they they would want me to leave my bike for 24 hours. I also wasnt educated that I had to use the free inspections at certain intervals. Having missed one I was perturbed i could t use it later. I give them three stars because they dont seem willing to educate thier clients too much. Gotta get them paying for services. Service was ok. Not great.

Hands down best bike shop in SoFlo. Customer service is amazing! Mechanics always impress me with thier wealth of knowledge and skill. Ask for Johnathan.

Great service!! I purchased 4 bikes from this location and the service has been great.

I am very disappointed with this BikeAmerica in Coral Springs. I have bought two bicycles there in the past, and have purchased all of the bicycle accessories for more than ten years here.I bought two tire tubes, and was having a problem with them going flat immediately; so I took the tire in, BOUGHT a new tube; I asked them if they could help me and check to see if something wasnt making them flatten that I could not see; they quoted me $6 for the tube, and put it into the tire for me. All of 4 minutes, maybe. Then charged me another $10 to install the tube into the tire at checkout! So I asked them to reconsider, and told them how unhappy I was. It was then that they all looked at each other, like they did not understand English, and the gentleman ringing it up shrugged his shoulders and said This is the standard charge. That was rude. I would expect that charge if (1) I didnt shop there, and (2) if they quoted me that charge when they told me the new tube was $6. I had the tire with me and they knew that they were going to put the tube in for me and check to see if something was making it flat. MIND YOU, I WAS LOOKING AT THE BIKE SECTION AT NEW BIKES!I asked for John the manager, who was not there, they told me. JUST POOR CUSTOMER SERVICE FOR A REGULAR CUSTOMER. Unacceptable and I will not return!I would give 0 stars but I could not post it if I did.

Worst customer service. My friend had warn me about this place when they messed up his brand new MTB he just want his brakes to be looked at and when he got it back its making some noise and told it was like that before.So I ignored that and went anyways had my bar ends installed the guy seems to not know what he was doing and put em on downwards and i told it do go that way and i had to show to him how it supposed to be installed.Now, my stupid behind came back again to get some jersey and the same guy, thinking i could give hime another chance handed me a womens jersey remind you i drove far to get there. So when i realized it was a women jersey i came back to the store couple days later to return the the guy there told me sarcastically why are you returning it a womens small jersey dont feet you? And when they charged me restocking fee when i clearly saw the guy just put it back the same way or they will just give me store credit.I told them Im never coming back to there store. I wont give them any star if i could.

Gave me great services! Fixed my bike back wheel for free, it was abit dead in the morning but glad it was cuz I wouldnt be first priority!

Extremely helpful! Treat their customers right!

I am always treated was and the staff is very respectful.

Friendly staff,very knowledgeable, would recommend everyone visit

Terrible experience. The salesman told me at the store, this much money$ for repair for item. I agreed and left. Salesman calls me 4 hours later trying to get me to buy an expensive replacement part. I refused and said fix the existing part as agreed. 1 hour later, a different person called and said to fix problem its gonna cost more money. I said no, fix it for existing contact $. 5min later Manager called and said pick up your bike, we will not fix your bike for amount of existing contact $..................... I call that the bait and switch. Never again Bike America.

Quick service