Nobody answered the Phone at Services Department, after a many calls for some days to make an appointment we going in person... We got unnoticed when we arrived although there were 6 staffing sitting in their respective offices... after waiting for a long 10-15 minutes some came from outside the office asking what we needed!.... unbelievable!

Everyone is super attentive and professional. Service is done quickly and I never have any issues.

Ive been getting my car serviced at Infiniti Coral Gables for 2 years and its been the best service experience Ive ever had. Recommend highly.

Great to find a service department where the staff is courteous and professional. Thanks Kenneth, much appreciated.

I had an amazing experience once again with Julian arenas. Hands down one of the best sales man I’ve dealt with.This is the second car I buy with him and I couldn’t be happier with the car and the service.They really Accommodated me with doing the deal remotely, And he personally brought me the car to my house!Amazing service! Highly recommend this dealer and specially buying with Julian!

Ivan Prada,And kenneth at the service advisor Department are Top Tier Employees,Best in Customer Service,Best on Dependability,Always Punctual and Ethical On All our encounters And Conversations, These two Service Advisors Deserve not Only national Reconigition from Infiniti North America But showed Be Mentioned Directly To the international Level,I Can’t explain The countless numbers of Times their services And help was Very into detail Understandable And Actually the best information I have had from A Dealership service department.

Ivan Prada has long provided me with the best service a client could have. The entire operation is geared toward professional, competent, customer service.

Best dealer experience Ive ever had. Great follow up and great service. Highly recommend.

Ivan at the service department is very friendly and committed to serving the customer. Made my visit quick. His team was able to fix a couple issues I had with my car that another dealership couldn’t figure out. Definitely my go to service advisor. This service department has my trust.

Excellent service, thank you!

Great staff!! Kenny was very helpful and would definitely recommend

Javi at the service department is beyond kind, helpful, and very professional. I love this dealer!

Javier is very attentive to details, remembers everything you request & is very courteous. Same with the Sales team. Always wanting to show me the latest just incase. I would expect nothing less.

The best service around. All the service advisors are knowledgeable, honest and always advise you of the proper care/services for your vehicle. Been coming here for years and can confidently recommend them for any Infiniti service or repair.

I took my car to get service and the representative was Javier he went out of his way to explain to me the service I need it for my car and was fast.

This is my 4th infiniti, nothing like their customer service! wont go anywhere else. 12 years doing business with them and they sure dont disappoint!

Ivan was the best at getting my truck prepped and serviced with exceptional response time and keeping me updated on the process

I first walked into Infiniti of Coral Gables in December of 2017, when I bought my very first Infiniti. From the very first moment I have only received Excellent and Professional customer service from all of the staff. I am thrilled to be part of the Infiniti family!

Javier is always excellent and never disappoints. Always friendly and courteous!

Infiniti of Coral Gables has the best Service department!!!Thank you Ivan Prada for your help !!!

This dealer is outstanding , great service , it was a nice visit. Car was cleaned and the staff is great. the service manger nestor alvarez and ivan prada were great. I truly recommend to any one.

Ariel is amazing! Prompt and effective.

Incredible and I highly recommend them

Great service!

Great service and on time.

They did what they said they would do, and more, when they said they would do it.

Congratulations to salesperson Jeff for his professionalism and to business manager Jose Diaz.Between them they managed to buy a car and they got me a very low interest; better than my bank offered.I came out very satisfied.Thanks to both

They started very well but they have lagged behind with the offers, my car had free oil changes, the third cost me $ 147? They charged me for the previous ones, and the answer was that they had realized that what they offered was not profitable. Luckily the last one was free again. They rectified and returned to fulfill what they promised to their clients.

Excellent dealer

Excellent service and professionalism.