Cant express how pleased I was with the service I received from this office, specifically Kenya Velasquez. She is extremely professional, thorough, and responsive. I have used her for my homewoners and personal car insurance. Im looking forward to using her for my business insurance.

Have used this agency for years. Always friendly, professional, and knowledgeable. I feel they strive to provide what is best for my needs.

Mike has been insuring my condo in Miami Beach for 5 years. He is exceptionally responsive, always knows the answer and was incredibly helpful with a claim I had. I will keep renewing my policy with him!

I have been working with Mike and GreatFlorida Insurance for the past 7 years. He manages my personal umbrella policy and I am currently in the process of consolidating all my property insurance policies with him. The customer service is unparalleled. day or night, weekday or weekends, Mike is working hard to find the best savings and most favorable policies. He is honest and efficient. He reviews the policies everywhere to accommodates changes in needs and also to find alternative companies that are more cost effective. The attention is personalized and much appreciated and for that GreatFlorida Insurance retains my loyalty!

The gold standard for insurance agents.Like most people, my first stop for homeowners and flood insurance was one of the big companies, but Mike reminds me why local is always better.From the get-go Mike was friendly, professional, and a great listener. He immediately identified what my needs were and was quick to get me a quote which made everything much easier with the bank when purchasing our home. I personally will always choose good service over low prices, but with Mike I didnt have to compromise either, because he provided me both!He is also incredibly fast to get back to you, either by phone or email, and hes great at communicating clearly so you understand what you are buying. In just a matter of hours he got me a quote that was significantly lower than what the big company offered me and made the whole thing a very pleasant experience.He definitely has become my first stop for any future insurance needs.

I signed up for a new auto policy with Mike from GreatFlorida Insurance in Coral Gables this past May. Mike provides excellent customer service. He is always available to answer my questions and he is very patient. I am very happy with my new agent. Totally recommend GreatFlorida and definitely ask for Mike.

Mike is awesome! We had contacted other insurance agents to get a quote for my mother in laws condo, but they just didnt care, and didnt get back to us. They made us feel like we were not worth their time. But Mike was completely the opposite! He was professional, friendly and kind and he kept us informed and did a lot of research and work to get us good coverage. Would definitely Mike!

I dont usually write reviews, but the great customer service Mike Carcas has provided thus far cannot be ignored. He has been very responsive to all my emails and has provided me with a great value of information. Thank you for helping me with the renewal of my policy in a professional and efficient manner. HIGHLY RECOMMENDED TO WORK WITH MIKE CARCAS for all your insurance needs!

Mike was great. A large insurance company canceled my elderly mothers insurance stating they were not continuing in her area of Florida. Mike was recommended by a friend when my mothers agent couldnt find new insurance. Mike had to work very hard to find another company. He was persistent and even found a company with a very reasonable price. Mike was extremely helpful in getting all the paper work together as I am not in Florida. He is a true gentleman.

We were shopping for insurance for our new house and received many quotes from different agents. Aliette and the team at Great Florida were able to find us a lower premium for the same coverage as the big companies. They were very easy to work with and had no issues dealing with the closing agent at the end. This was an awesome experience and glad we found this company!!

Mike from GreatFlorida Insurance in Coral Gables was awesome. He found me a great deal on my auto insurance for my pink Cadillac. He also quoted my on my homeowners insurance and saved me $1,000 this year with some discounts I didnt know I could use. His staff is friendly and they do most of it online. They have an amazing website too. Whoever made it is amazing and I would love to meet him. I highly recommend Mike as a dedicated and honest Insurance agent in the Gables.

What a difference from the smaller insurance agents. Miguel was extremely professional and more importantly understood exactly what I needed to properly insure my residence. I highly recommend this agency to anyone looking for something a notch above everyone else in South Florida and look forward to years of having them insure our property.Thank you Miguel!

We were quite happy with the service Mike Carcas provided us over many years. We appreciate his professionalism, his timely responses , and genuine sense of caring . He has always provided us with the appropriate insurance needs. We continue to highly recommend Mike to our friends.

Aliette and Mike are great to work with. They showed extreme care and concern. I would recommend them to anyone.

Mike is always very helpful in answering any questions. He answers thoroughly and with the interests of his clients in mind. I would highly recommend Great Florida Insurance to anyone looking to insure their home.

Always a pleasurable experience! I have been with Mike and Great Florida Insurance for some years now and I can honestly say they have never steered me wrong. Customer service is exemplary, always available and willing to assist. This type of attention and commitment is hard to find, so I’m sticking with it!

Mike Cacos is the best. He’s super helpful and always gives me the best options. He’s always available to help and answer my questions. Every semester I know who to count with!

Mike at Great Florida has always been the easiest to work with. He seems to genuinely care about his clients and definitely goes above and beyond to be both helpful and timely. I have been with him for 6 years and highly recommend him.

Outstanding service! Mike was extremely patient in explaining the options for my home and car insurance. I had so many questions and he answered each one. He was very patient and professional. I would highly recommend Mike and his staff to anyone looking for the Best insurance coverage at the Best price! Thank you!!

My husband and I had been trying to buy our first home for a couple years. We went under contract on a home and I needed insurance. I dont remember how I stumbled upon Great Florida but I reached out and Aliette responded quickly. She told me what I needed and got me a quote right away. She got me a great price, better than other quotes. She dealt directly with the financing company which alleviated a lot of stress in the home buying experience. That contract fell through but I kept Aliette in mind. When my parents needed an insurance provider, I immediately recommended Aliette to them. We just closed on our first home THROUGH A PANDEMIC and Aliette has been a pleasure to deal with and continues to be so. She was never once unavailable and had everything ready for financing. Home insurance has been such an easy part of this process and I am very grateful for Great Florida.

Mike is so hard working, knowledgeable and incredibly customer service oriented that I can’t imagine going anywhere else. My homes and cars have all been insured through his incredible team. 9 years strong!!!

Mike Carcas has been a great agent for me and my family. When I first came to him looking for auto insurance, he provided multiple options that fit my criteria as well as answered my many questions/concerns. He also took the time to make suggestions to my final policy that saved me money by focusing on the coverages that I TRULY needed. Hes also made suggestions on other policies like my home insurance. Mikes also always available when I have any follow-up questions. I cant say enough about Mike and GreatFlorida Insurances service.

Mike at Great Florida Insurance has been our insurance agent for more than 10 years. The customer service is 5 stars. He is one of the few people I know who really knows his business! I call, I ask for advice, I get an answer. Its that simple. We have simple policies and complex policies, and all are done correctly and with the same, excellent customer service. I highly recommend him and his team!

I am consistently impressed with the service and disposition of Mike and Miguel Carcas. I know that I am in good hands with them supervising both my home and car insurance accounts. Should premiums rise, they are there to research and provide me with the best options for my circumstance and budget. When I do have a question or inquiry, their responses are always prompt and courteous. I am very grateful to work with GreatFlorida Insurance and wouldnt dream of changing providers!

I started working with Mike Carcas for the purchase of my first apartment in 2009 and I enthusiastically give him 5 stars for incredible customer service. He answers your emails and calls promptly, gives you good advice and made the process of purchasing home insurance as smooth as possible. We just purchased a new home and Mike provided various quotes and again made the process a breeze. Its great to have a trustworthy agent that you can count on whenever needed - I highly recommend Mike & his agency.

Excellent Staff & attention to detail. Im very happy I found this office. My other agent would take 3 days to respond to me. Greatflorida gets back to me within the hour. Highly recommend.

Using Mike & his staff was such a great experience ! They were so knowledgeable & were so patience in explaining everything during the process of insuring my house. I also love how I can reach them at any point with any questions or concerns i may have. I would for sure recommend Great Florida Insurance to any of my loved ones and friends!

After some unpleasant experiences with previous companies, I decided to transfer my home and auto insurance to GreatFlorida Insurance. Aliette was very helpful and professional throughout the whole process. I highly recommend this company and I am planning to remain a customer for a long time.

Ive had Great Florida Insurance for many years. But what separates them from the rest is there customer service. Mike Carcas has gone above and beyond what other agencies dream of doing for their customers. From calling to see how my family is doing to getting me quotes from different companies 2-3 times year to try to save me some money. Something as simple as sending a get well email, a simple text to say hi, or a Christmas card during the holidays are just some examples of what customer service is all about. I would to thank Mike and his team for surpassing my expectations. They should be viewed as the Gold Standard for customer service. Thank you Mike.

When buying a house, I checked with several local agencies for home insurance. Great Florida was the only agency where I felt like I was speaking to actual insurance professionals. The staff is very knowledgeable & truly had my best interests at heart. I liked their service so much, I purchased insurance for my business through them as well! 5 stars!!

I have been with Great Florida Insurance for 5+ years. My agent has been Mike Carcas since day one. Mike works hard to find the best rates and coverage for my car. The company is very trustworthy, reliable, and I have always had an awesome 1 on 1 customer service experience. 100% I would highly recommend Great Florida Insurance.

Mike is a very honest guy, which is not common in the insurance business. He works hard to find the lowest rates, yet the best and most reliable coverage for our family. I highly recommend him! Weve referred friends and family to him. Nothing is more important than trust when you are ensuring your family and loved ones, and nothing is more important than honesty when insurance rates can vary so drastically from one agent to another.

Professional and responsive - I have taken care of my insurance with Mike Carcas and GFI for more than 8 years. I have consistently gone back to them because they always remember me and are able to help me before the end of the day. Mike is a professional and makes me feel welcome. He answers all my questions and I would gladly refer anyone to him.

Mike helped me find a great rate for my auto and my home insurance. If youre buying a home, him or his staff will explain the entire process & options you have. It also helps that they have many carriers and help you choose the right one.

This company was recommended by a good friend and everything she promised was true. Mike was so very patient, kind and helpful. My husband and I, had lost faith in the big company we had for many years,. and were looking for a good company. I believe we found such a company . Thanks to Mike. We have since recommended this company to friends.

I have to say as a very detail oriented and client based person, Mike Carcas at Great Florida Insurance is top notch and on point with my needs! His quick and accurate responses are beneficial in the busy environments we deal with on a daily basis. I have better rates and a direct contact with those who are providing me a service! I would absolutely recommend Mike as your carrier of all kinds of insurance!

Mike and the incredible team at GreatFlorida have been providing me with insurance services for over 10 years. They are extremely courteous, true professionals and experts in the insurance industry and I highly recommend. Keep up the great work!

What can I say but A+ service from start to finish. I was taken for a loop by my past insurance agent and I came across Mike on google. I saw his reviews were good and took a shot. At the end of the end of the day got better coverage with a better company and saved money. Win-Win situation all the way. Thank you Mike and looking forward to many more years of coverage.Gianni Cianci

Ive been doing business with Mike and his staff since 2009. In that time they have always been prompt to answer any questions or resolve any issues I have. I really like that they always have different companies to offer me for most of my insurance needs. Keep up the great work!! Highly recommend.

Ive been a customer for this insurance agency for many years now and i wouldnt switch to any other. All I have received from this agency is great customer service; When the time to renew my policy comes, they always shop around for me and find the best prizes available as well as the best coverage for my cars. They make me feel like family.

Ive had insurance through Great Florida Insurance for over 10 years and both Mike and Miguel provide exceptional service. My whole family is insured through their agency. For all your insurance needs call them up, they listen to what you need and help you to find the best rate ever. You wont regret it.

Have been dealing with horrible customer service in the past. Great Florida Insurance and Aliette made it very easy to see why customer service is # 1 priority. She explained everything I needed to know about my policy and went above and beyond to make sure I received a great rate. Thanks again. Will be a repeat customer for years to come.

The Great Florida Insurance company with Mike and Miguel are not only extremely competent, professional and experienced who REALLY KNOW the insurance industry; they also are very caring about their customers and treat you like family. I have been with Great Florida since I moved from California 6 years ago....not knowing the Florida market; I relied on Mike to guide me thru Floridas Auto Insurance and Renters Insurance market. Being the florida insurance guru, Mike took time out of his day to meet with me and discuss all of my options and give me an insurance market education! And 6 years later, every time my insurances are due for renewal; he goes above and beyond to make sure I am comfortable with my new renewals. I wouldnt consider ever changing to another Insurance Company. Both Mike and Miguel consistently pick up the phone to answer my questions immediately and respond expeditiously to any email questions I have for them.Thank you Mike and Miguel for the utmost in Excellent Customer Service!

Mike Carcas takes care of all of our insurance needs (home, flood, auto) and has provided us with excellent customer service. I would recommend him to anyone and would definitely allow him to compare rates. He finds pricing that is extremely competitive and he has saved us hundreds/year.

Great service and always knowledgeable with the latest changes happening in the insurance industry and how it affects you the policyholder.

I am very very happy with my insurance agent and his staff very professional very helpful very courteous respond to my calls right away and always friendly. I have no complaints whatsoever I definitely recommend them to everyone. Thank you Mike.

I highly recommend Mike at Great Florida insurance. Ive insured my cars with him for over ten years now and whenever Ive called or needed anything hes been available, extremely helpful and patient. I plan on working with him when I purchase my home in the near future.

Ive been with Great Florida Insurance of Coral Gables for many years. They are the most professional and knowledgeable agency Ive encountered. I cant recommend them enough. 5 stars!

Mike and his staff are excellent. They have answered all my questions and offered me great rates in all types ofinsurances. Bit rare to find this great service in Miami these days!Highly recommended!!🕶

I was introduced to Mike through my mortgage agent about 8 years ago and he has been the best insurance agent I have had. Hes not only my agent for my homes but also my business. I would definitely recommend him for anyone looking for insurance

Aliette helped us find the best possible rate for insurance during the process of buying our first home. She went to work and laid out several different plans and helped us find the best choice available to us. Would absolutely recommend her and Great Florida to anyone.

Excellent Service.With the help of Aliette, Mike and Miguel, a very difficult to insure person got his insurance! They went above and beyond to get us insured. Thank you so much. Great agency.

I am Have been a Realtor in Florida for over 12 years,have had lots of experience with Insurance agencies and Insurance Agents.Mike has by far time and time again has proven that he is my choice for an Insurance Agent, personally and for all of my clients.Fast, Realiable and always beats the competion out of the water.My Advise him a call you wont regret it!!

I know Mike Carcas for over 10 years, he has always provided outstanding service and immediate response when need it. He is a pleasure to work with and would recommend him to any body looking for a top insurance agent.

This office is the best.I am a recent first time home buyer and was in need of insurance. Prompt and profession, Aliette got me a quote for my house and helped me through all the paper work.Now, let me tell you honest she is. How I feel she is really looking out for me.She suggested that I perhaps should look into bundle my auto insurance with them as well. I thought sure and give her the info she needed. Within less than one day, she came back and told me that she did a search with 7 insurance companies and that she couldnt find anything much cheaper.More than that... She proceeds to tell me that if I change a couple things on my current policy I should be able to save on my premium.Way to look out! Im not even sure what a third of the stuff on insurance truly means, so it feels good knowing that someone has your back.I wouldnt want to shop for insurance any other way now. And if the subject ever comes up for a family member or friend, I will always suggest my contact Aliette.

Amazing service. Im glad I found this agency, they really care about you and your insurance needs.

Mike and his team are fantastic! They reply to emails fast and are highly professional and efficient. Keep up the good work!

Mike is awesome and always gets me the best quotes without having to deal with the hassle of insurance shopping around and getting a million phone calls. Also very knowledge about the business, I highly recommend Great Florida Insurance if you hate dealing with insurance quotes but want a good deal.

Been using Miguel and his staff at Great Florida since 2008. Always great service. Dont look elsewhere, I highly recommend them.

Great service every time. Shopped around and couldnt any other agency that could give me the service and professionalism that GF of coral gables offered me. 5 stars.

Weve been with Mike and his dad for years! Great, knowledgeable, and efficient service is the only thing you should expect from Great Florida! 8 thumbs up ( husband, myself and 2kids) !Always a pleasure !Thanks a million!

Mike at GreatFlorida Insurance provided me with the Business insurance I needed. Very fast, very professional. Dont look anywhere else. I also insured my house and car and his service and prices really made it a no brainer for me.

They have always found the best insurance available for us, best coverage and best price. They are dependable and we trust Mike and his team to help us, most definitely a peace of mind to have them as our insurance experts!

After working with this agency, I wont ever use any other. They are always very helpful. They explained all my coverages in detail, something no other agency ever did. Dont look anywhere else!

My elderly parents live in the state of Florida and needed to obtain homeowners insurance. To assist them in finding a reputable and competent company, while living out of state, proved to be a challenging task until I encountered Aliette of Great Florida Insurance. She was AWESOME, attentive, responsive, knowledgeable and extremely professional. She went well above and beyond to help me close the gap between the mortgage company and the policy/coverage needed for the property.Thank you, Aliette and Great Florida Insurance, for reviving the art of customer service! You made it easy to do busy with your company.

Excellent customer service and they always find the best rate/policy for their clients. Highly recommend!

I have been with GreatFlorida for over a year now. Have both home and auto thru them. My agent is Aliette. She have been great thru the entire process. Always answers my questions quickly.

Always friendly and extremely helpful. I recommend Mike to all my friends!

Mike is amazing. He always finds a way to get us the best policy and rates.

I have been their client for many years and always feel very well taken care of regarding the best prices in the market, company ratings and friendly service ;)

Mike is fast, thorough, and always available. We dont have many issues, but when we do, Mike is there for us.

Mike Carcas is a true professional!! Great service and provided competitive rates.

Mike has managed my property insurance since 2016, always in an efficient, diligent and timely manner. Every time issues have arisen, he has solved them immediately, with 24/7 availability. Excellent service!!

Wonderful attention from Mike. He helped me resolve all doubts with my automobile policy in a professional and timely manner. Excellent service!