Kelly and Chanelle were more than helpful, professional, and accommodating. Friendly staff. Definitely a wonderful experience

I was so pleased with the customer service I received from a young lady named Charnelle Adams. She notonly was very nice but she was very helpful and resourceful. This was my first time getting a pay day loan and she made my experience wonderful.

Great staff always friendly and helpfulI will recommend them to friends and familyThank you

I am always Greeted in a Professional but Familiar way. The ladies that work here are most excellent and treat you with respect. I appreciate all they do for me and the community.

Im giving 4 stars today. I was really happy with this location, but today I was in a hurry to make my payment; honestly did not mean to be impatient but major thing going on today with work and my child. I came in twice to make my payment, had even called to let them know I was coming in via their texts and voice msgs I received from the store location. Only had 1 person working, Channell and a lady was looking for something and I made a comment of i was really in a hurry if i could not make my payment quickly here was there another way to make it? The nice lady looking for whatever it was she needed to get a loan said i could go ahead and be helped. Ok. Long winded. Purpose is of this 4 star and comment was I was treated very rudely by Channell because of this. I have been treated great by every other counter clerk at this location and apparently dont be in a hurry to make your payment because youll be treated like Sh#!. When I finish paying my loan off I do not want to use this location again just because of the treatment I received.

I love everything about this place. Definitely helped me out in a time of need. Really appreciate it

This is an amazing place with amazing friendly ladies. They are so kind and there to help you out. I definitely recommend this place when youre in any type of jam or situation. Thanks Advance America 💙

I was pleased with my service very polite and professional a special thanks to charnelle she got me in and out with no complications

The ladies here were very nice & knowledgeable. They got me in and out very quickly and explained everything to me in a manner where I wasn’t confused or had any questions. Will definitely be doing business with them in the future !

Went in and met with an employee named Ashley for a loan. She was super helpful and explained everything perfectly! Best customer service Ive ever had!

The staff are great and super easy to work with. 10/10 recommend.

Best place for a loan! They are friendly and very helpful. The process is quick and easy. Awesome music playing softly in the background.

The staff is awesome. Always smiling faces and happy to help in any way they can..

The ladies are very kind and professional and the process is super easy. Definitely happy to do business with them.

I was really in a bind. With me being so young and no credit I have no chance of getting of a loan. Char Elle was so friendly and welcoming and did everything she could to get me approved and got me approved definitely will recommend!

Great Customer service. Fast and professional. Great quality of work personnel

Professional and quick. Super easy process. Ashley was very friendly and polite. Thank you.

Very friendly staff! Knowledgeable and helpful with what I needed to do. Highly recommend them.

Had a great experience at the copperas cove advanced America location. Took care of a previous pass due late fee and return fee for me today and had amazing customer service. Thank you guys.

So very friendly, fast and efficient. They meet and surpass my expectations. I highly suggest coming to see these lovely ladies

Highly recommend! Very friendly and curtious

This a great place to do business! They are fair and give better rates than anyone else. Personnel are very friendly & helpful. I highly recommend!

Very quick. I was in and out in less than an hour. Very friendly and hospitable.

Charnelle was Awsome! Super fast and very professional!!!!

Super super awesome customer service! they were very helpful and I would recommend this place 100%

This place is awesome, has always helped me when I needed, fast, and always friendly,. Kelly is the best.

They are awesome. Very friendly and helpful they always have smile on thier faces your greeted the moment you walk in the door. I would recommend this place to anyone A+ service.

Absolutely wonderful were very reasonable and kind. Also was very quick Kelley was absolutely fantastic and charnele was very intuitive and kind. Definitely refer to others.

Charnelle Was So Helpful And Respectful. The process was super fast and easy!

Chantelle Adams is wonderful. She make the process easy with no stress and make you feel like I’m a part of the Advance America family.

I went to this location with the last dime in my pocket, my family from California had sent a money gram here to pick up. When I tell the 3 ladies there were beyond helpful. The process was fast and professional. I can’t thank you enough for this great experience.

Here visiting from Cali and went in to get a Money order and the ladies were so sweet and a delight to talk to. The facility was clean and smelled like lovely spring roses which was really nice. Thanks for your help and also the directions to the Post office.

The ladies here are great and always smiling. Kelley was a wealth of knowledge and aiding in my needs. Very fast and friendly office.

Charnelle Adams was very friendly and smooth. I recommend her to anybody!

Great ppl helpful and very informative I’d recommend them to anyone thanks guys.

Ms Chanelle was a great help...helped me get a loan and I was in and out...great attitude... good place to get a fast loan in cove

Ashley helped me really well. The process was very efficient and smooth. I definitely recoomend Advance.

Customer Service was awesome! Charnelle was very nice. Highly recommend!!

The ladies here are patient and respectful. I just moved to Texas and was facing some hard times. These ladies were very understanding.

Staff was very friendly and well trained I would come back for a loan anytime

Staff is friendly and helpful. They are thorough with the paperwork, making sure you understand everything within the contracts. Their customer service goes over and beyond.

I have used this service before. They are always welcoming and helpful. Fantastic team members. I never leave unhappy.

The service is great her. Rosie usually helps me, but all of the stage that Kelley had put together are wonderful friendly and cheerful. Thanks to all.

Friendly and warm feeling and I got what I asked for with no hassle

Ashley did great fast friendly no issues definitely coming back.

Charnelle Adams she’s very helpful and very nice

This place is great. They genuinely try to help their customers and educate them on how to get their finances in order. Hope and the rest of the staff are friendly, patient and extremely helpful

Outstanding Mrs. Chantelle Adams. I appreciate your help and service. Thanks!

Always very helpful and great for when you’re in a tight spot money wise. They are life savers and always willing to work with you as long as you communicate with them.

Very professional and quick also very nice.

Their very friendly and make you feel at home and I made a comment about jelly beans and the manager happen to be going to the store and she brought me back some jelly beans surprisingly obviously she didnt have to but that was real nice of her Ill b back again soon all of them were great

It was quick and the staff was amazing. Thanks so much.

Came in and left happy. Thanks for your assistance Ms. Adams.

The service was great, everyone was very professional and the wait was not long the woman who help me was very beautiful👌🏾

Great service! Rosie is amazing she was able to help me out with everything i needed! Truly recommend !

The ladies at this location are phenomenal. They go above and beyond to ensure a great customer experience. Their customer service is 5 stars hands down.

Charnelle was able to help me after so many trial and errors on my end. Even though it took me a few days to get the proper documentations, she still helped me out with the process.

Visited them today for the ribbon cutting event and it was great. Outstanding group of ladies. Keep up the good work.

Great customer service team! You should give it a try! Nothing too lose, but a chance.

Customer service at the Copperas Cove location is excellent. The friendly and informative representatives make the process quick and simple.

Great customer service, helped me understand everything going on. I would refer to anybody needing a loan!

Love these girls. Always fast and friendly. Great customer service!!

They are always very friendly and keep me well informed of my account status in a non-aggressive manner. I appreciate the professionalism of their staff.

Very friendly and professional staff. Highly recommend. Thanks Charnelle & Jessica.

Advance America has been more than helpful when it comes to receiving assistance. I didn’t know much about anything and the customer service reps there make sure you have a clear understanding and set you up for success in the future.

Love everyone there they are so nice and really take good care of my mom!

Very professional and kind. Understanding people

The best place in town they was so nice to me

The young ladys at this store are the greatest very help we been with this company for a long time now they are very sweet and care we live in Harker Heights but couldnt go any where else ! PROUD of all the works !

Kelli and the girls are very friendly as well as professional we appreciate all your help

They are soo good with this !! I highly recommend you guys to them the best in town !! 😀😀😀

Kelley, Joneka, Rosie and Ashley are always very pleasant, helpful and really work hard to assist me with my payments and concerns...

This branch is amazing! They are very friendly and provide exceptional customer service.

She is very awesome and need more like her

Great place, even better customer service. rosie was extremely helpful and kind

I love the way take care me all the time , make me feeling like a family.

Charnell was excellent and made me feel comfortable.

Great customer service and was able to get in and out quick to go finish my day

The ladies are always so nice and informed. They are very helpful, I enjoy doing business with them

Amazing customer service, everyone is friendly and helpful. They really help their customers. RECOMMEND!

Being a student sometimes require extra help and these ladies are GREAT! Thanks for all the help.

Great customer service and was able to get in and out quick, not a lot of paper work.

Friendly atmosphere and great service

Excelente team, always helpfull and it was a real fast visit to the place, some that I really appreciate it for been running off time, most of the time😁😉.

Absolutely love this place I know if I ever need help until payday they got me ! Very friendly, to the point, quick service. Would recommend !

Have had a few loans through here and have had a great experience everytime

Great service and very professional there to help when needed

Kelly Hampton awesome customer service

The rental place sent me next door to get a money order and the ladies were quick and friendly. Thank you.

They are super nice, very informative and helpful! Will definitely be coming back, Thank you!

When I really need help advanced America was there for me I walked in and literally in 30 minutes I walked out with the cash I needed thanks Advance America

Real nane jenaleigh lewis love how they call u ahead of time and give u a chance to make ur payment and work with u

Great customer servive

Wonderful ladies and customer service makes loading my Purpose card quick and easy.

Friendly and very helpfully it was an great experience

Excellent service professional staff they know their stuff and help me a lot thumbs up Ashley & Rosie you’re the best!!!!!

Amazing customer service! Interest doesn’t double your loan 10/10

My service was Great Thanks a lot

Great costumer service! The ladies there are always so happy and helpful!

Great customer service. Staff is well versed in their work.