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Bill French Jewelers
232 Robert Griffin III Dr #500, Copperas Cove, TX 76522, United States
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Fo
Review №1

Absolutely professional establishment. Took my great grandfather’s watch in for repair today, replaced the battery on a 1950’s Hamilton Electric while learning a few things about the movement. I was 100 percent impressed. Thank you for your help and looking forward to coming back.

Yo
Review №2

This is why people come to small townsThey know you by name and greet you with a smile. The conversation is easy, not sales-pitchy. Yeah, I made up that word. They can find you whatever you are looking for so do not hesitate to ask. Awesome selection of fine jewelry, watches, and clocks :) The jewelers are certified and know their stuff. My first stop for whatever special piece of sparkle I am looking for.

TR
Review №3

Came in to have my moms ring cleaned tgat she lefted to my sister after passing away mr bill polished and cleaned it for free Awsome people to look pass money to build a connection to the customers thank yall so much my sister will be so happy

Br
Review №4

Exceptional service!! This was my first visit to this business but will definitely not be my last. The staff was professional, knowledgeable, serviced my products with care and treated me as if I was a valued customer.

Pa
Review №5

Bill French is not only personable and honest, his staff is extremely skilled. I took an old ring to him for a tune up. He recommended the best methods for making it like new. The price was very reasonable and the results were amazing! I wish I would have taken a before photo! I dont see where I can upload after photos here but it turned out to be just beautiful and like new. I would trust them with all of my jewelry. Did I mention the service was quick and that they texted me when it was done. A perfect 5 stars!

Jo
Review №6

I was very impressed with the level of expertise and professionalism. They were honest and very detailed with my needs. They are not only jewelry retailers but they also fix jewelry in store. I will definitely continue to use them.

Ke
Review №7

From the first time my husband and I walked in looking for a new wedding set we were always treated with respect. Liz was amazing she helped me find my new beautiful wedding set to upgrade after 20 years. She never made us feel pressured into buying anything like most jewelry stores do, we were happy with their prices. After taking my set to them to have it soddered together which looks amazing I must say, we ended up taking my old set in to have repairs done on it and it looks just as beautiful as it did 20 years ago. Thank you, highly recommend shopping local.

Va
Review №8

Thank you for the amazing customer service! We’ve had custom pieces to ring cleanings and every visit is top notch. Whatever your needs may be, Bill French can help!!

Fe
Review №9

We have been frequently stopping in for various reasons. To have a ring sized. At a very affordable price. To replace a white gold necklace that I had that broke with one that was just as dainty but so much more durable and beautiful! We also put my fiances ring on layaway. Took a watch in to have the battery replaced. And had 3 gems appraised at an affordable price as well. So we have had the pleasure of dealing with just about everyone at Bill French jewelers and have never had a complaint, or bad experience there ever.

Ma
Review №10

We had a wonderful time shopping for an Anniversary ring. Both Bill French and Elizabeth Epps assisted us. They have a wonderful selection and had great ideas for custom rings. We found the perfect ring at an amazing price. I would highly recommend them.

Sh
Review №11

I have a great experience every time I go in there. They are all kind and very helpful!! Love this place

Ta
Review №12

I’ve gotten several pieces of jewelry repaired, cleaned and appraised at Bill French Jewelers and I have never walked away disappointed. I had jewelry my grandmother left me and they repaired and restored it back to it’s glory. These are pcs I can now leave to my children that are very sentimental to me. I now recommend everyone and anyone looking for a great jeweler. The staff is marvelous and really detailed and caring. I can not give this shop enough praise for their work and customer service.

be
Review №13

I was really pleased with my service today, the owner and amazing staff was super cool, super helpful in getting exactly what i needed. The owner also allowed me chose from beautiful crystal nail filers with unique designs to keep for free. Although there were a couple other customers, the pace was perfect; I was seen fairly quick.Thank you Bill Frech Jewelers Staff!

Li
Review №14

Always exceptional, kind and courteous service. One of a kind when it comes to customer service! I always find something I want in their store!

Jo
Review №15

The staff is very friendly, patient, & knowledgeable of its products/services. The appraisal process is fast/efficient, and cost much less than other jewelers in the area. I will continue to do business with this company.

Do
Review №16

Absolutely great guy! Supports military, very friendly. Just a good person overall. Very knowledgeable as well. I recommend 10/10 if anyone is trying to buy jewelry! Thank you for the help!

Da
Review №17

Bill French Jewelers was very Professional, Knowledgeable , Courteous and Honest. Therefore, I Would recommend people to there Jewelry store. The store has amazing Jewelry.

Jo
Review №18

Resizing on wedding band! On the spot service! Excellent service by all! Friendly and professional! Will recommend this jewelry to anyone.

Ca
Review №19

Friendly, relaxed atmosphere with great service. Thanks for the watch battery and fix.

La
Review №20

Bill French Jewelers are top notch. They go the extra mile to ensure the satisfaction and quality. Highly recommend using them instead of the chain stores. Shop and support your local businesses.... the deals are better and the quality is just as good or even better. Keep up the good work. Ill always buy from here.

a
Review №21

Super friendly people! Took my husbands wedding ring in to get sized, extremely reasonable price and it was done sooner than they said! And of course we ended up upgrading my ring when we were there. It also needed to be sized and was actually ready the same day. Bill is a great guy and his staff is on top of it!

Ro
Review №22

Great place. They worked with me when I was laid off and they held the ring I was buying. As soon as I found another job, they didn’t charge me any fees for not paying. Excellent place. Will go back to them.

sa
Review №23

I always find the customer service excellent. The selection is great. The prices are always good and they run great sales. The service is the same level whether you make a large purchase or come in for a watch battery, or jewelry repair. I highly recommend this store.

St
Review №24

The people were very friendly. I was acknowledged as soon as I walked in. I didnt have to wait long. I explained what I was looking for. We went and he helped pick one out. Also he gave information on the gold price right now.

Ha
Review №25

AMAZING!!! I found this place after a lot of jewelers said my wedding ring could not be fixed. I believe the owner was the one who helped us with the whole process and he was so AWESOME! He was very kind and he was so helpful. Today I got my ring back and the resizing was perfect and I believe they even polished my ring because it was shining so much!!! They only took a few days to resize it which was so convenient. Do not hesitate in trusting your jewelry with them because I definitely would say they are EXCELLENT at what they do! Pricing very affordable also!

Os
Review №26

Great service, kept me updated every step of the way. Outstanding service.

Na
Review №27

Fast friendly and honest service. I needed a chain for a pendant. I was thrilled how amazing the staff was and will be a loyal customer from now on.

DA
Review №28

The staff are always friendly and professional. They always make u feel like your business is important. Great place!

La
Review №29

I love the entire Bill French Team! They taught me about clarity and made sure I knew everything before I made my purchases. Special shot outs to Liz and Christine for their patience and kindness!#supportsmallbusiness

Ka
Review №30

I start by saying They are Amazing.The owner and the lady are great!They helped alot. I can say they are down to earth people. Its good to support the local businesses. Everything goes so smooth and awesome. I definitely recommend them. Yall will never be disappointed.

Ju
Review №31

By far the best jeweler experience I have had yet. The staff and owner were very courteous, kind and helpful. Excellent work on the jewelry I have brought them to work on as well as knowledgeable and affordable. If you need jewelry cleaned I suggest paying the little bit extra to also have it polished. My rings were just like new after the cleaning and polishing. If you are looking for a reputable knowledgeable jeweler this is your place. Thank you to all the staff at Bill French Jewelry. I will definitely be back 😊❤️

El
Review №32

I had a ring resized, fits perfectly. The ring was ready when promised. Excellent customer service!!

Ka
Review №33

Amazing customer service, unbeatable pricing, compassionate local business I recommend. Had my wedding ring repaired & cannot express how happy I am with the results!

Mi
Review №34

Thank you all so much for the prompt service of fixing my pendant. Love this new location. Great service!!

Me
Review №35

Great! Everyone was friendly and helpful. I was able to get the ring office my dreams! Thank you so much!!

Ki
Review №36

I love the craftsmanship coming from the jewelry store. And everyone is always so friendly. They always have up to date styles as well as the old ones

Da
Review №37

Walked in irritated with another jeweler company. As soon as I walked in Bill was extremely helpful. Didn’t hassle me to buy anything, didn’t try to show me other things to purchase with what I wanted. He just helped me find what I was looking for and made me comfortable. I’m in the military and the other jeweler company was trying to sell me all these things and Mr. French just treated Me like a average guy. Someone just trying to find something nice for their wife. Definitely a awesome experience and first of many future purchase from this Awesome Jeweler. Thanks

Ja
Review №38

Great place! Took my wife’s ring in to get repaired. Price was less than expected and the repair isn’t even noticeable. Quality team!

Ce
Review №39

I cant say enough good things about this jewelry store. They cut both my rings down 2.5 sizes, all while saving the engraving on the inside; tightened the prongs around my diamond; and cleaned and dipped the rings, and they now look as good as they did when I got them 16 years ago!

Da
Review №40

Awesome Jewelers! Helped me find the perfect ring and goes above and beyond for their customers! Awesome!

Je
Review №41

Excellent customer service, professional services. Would definitely recommend!!!

Ak
Review №42

Great place to buy high quality jewelry.Very wonderful and knowledgeable staff. Highly recommended

An
Review №43

I called to see how much it would cost me to get my ring cleaned since the jewelry stores in the mall want anywhere from $30-45/50 and they did it for free ! Everyone was super nice and customer service was great. My rings look brand new. Definitely will be going back for cleanings as well as to find more jewelry. Their selection is outstanding.

Cr
Review №44

Very nice clean space! Fast service! Excellent jeweler, my ring came back looking better than when i got it! Very pleased definitely would recommend!!

Da
Review №45

I have been using BF Jewelers since 2005. This is the only place i get my jewelry from. Best prices and amazimg staff. Never had an issue with them. They will treat you right. I highly recommend this place.

Ch
Review №46

I had to have my wedding band and diamond cut off. I brought my rings in to be repaired and made bigger. My wedding band and diamond look brand new! Fast, professional, affordable service. Everyone at the store is knowledgeable. Does not try to up sell or charge for unnecessary repairs. I will only use Bill French jewelers from now on.

Sh
Review №47

My husband’s gold chain broke (luckily happened at home) and we took it in to get repaired. We had it back in less than a week. Great customer service and very knowledgeable and nice. Will definitely be going back when ready to purchase a new chain.

Fr
Review №48

Had a mothers 5 stone ring worked on and it came out looking incredible! New stone replaces, new prongs and new heads on the setting. Looked better than the day she got it. Great job! Great staff! Will do more business with Bill French Jewelers!

Mi
Review №49

Wow, Bill French is the place to go for all your jewelry needs! Every employee here are amazing, friendly, and will always work with you!

Yv
Review №50

Took my weeding ring there to get it resized. Theyve done an awesome job!My ring has an allover diamond cut as well a engraving in the inside. My ring still looks like the same. I also were surprised about the awesome prizing they do. Great place.

W
Review №51

Following my divorce, Liz worked tirelessly with me to design a beautiful new ring from my wedding set that I can enjoy wearing every day. From the diamonds’ settings to the band width, and finish, Bill French Jewelers left no detail to chance and the finished product reflects this quality. Thank you Liz and Bill for my amazing ring!

Ja
Review №52

We have been customers of Bill French Jewelers for many years. In all of our interactions with Bill & his staff we have found them to be extremely helpful, courteous, honest & professional. He is an outstanding craftsman & the final product is always been beyond our expectations. Thank you Bill & staff, you are the best. We wholeheartedly recommend them for all your jewelry needs, you won’t be disappointed.

TI
Review №53

Excellent service, outstanding cleaning/resizing on jewelry and their work is phenomenal.Will be a returning customer for sure!Friendly staff and owner on site.

Je
Review №54

Super sweet folks that keep you wishes and wallet in mind. Thanks to Christina who made the whole ring shopping super easy

An
Review №55

Always receive the best customer service from the team here!

ja
Review №56

Nice friendly atmosphere. Prices are affordable. Customer service is an A plus.I would definately recommend this store to all my friends and family.

Kr
Review №57

This is the absolute best jeweler you will ever find. Wonderful people! They know what they are talking about and help you find the best of what your dream is! I have been going here for 10 years! I wont go anywhere else for my jewelry!

Ch
Review №58

Excellent, professional customer service. Very personable and caring. Mr. French provided a estimate of jewelry that I was inquiring to sell. He cleaned each piece and was able to assist in the best method to sell and get the best price. He also gave a very fair price for the gold I was selling. Amazing experience supporting a hometown business!

br
Review №59

These people really know customer service and will work with you had a layaway in forever and he still working with through everything perfect example of a mom and pops with quality and class...thanks for everything Bill..Christopher Braden

Ph
Review №60

Very friendly staff. Jeweler took time to go over ever detail and gave me valuable information about my product. Also showed me how to view diamond clarity through a loop.😇

Ja
Review №61

My husband and I went in on Valentine’s Day & told Shaun what we wanted. He helped us quickly with no problem. I also got my diamond ring fixed which had a missing small diamond & some prongs were broken & had to be replaced. I paid exactly what I was quoted and was so happy my ring that had been damaged for months was finally fixed. There was a small communication issue with being e-mailed when my ring was ready to be picked up, but was resolved quickly when I called their establishment. Overall, I would definitely come back for new jewelry and the customer service was excellent.

Za
Review №62

Awesome place! Great staff very helpful and personable. They will help you find exactly what you want. I put an engagement ring on lay away and they had no issues working with me through out the lay away. I will do business here again

Do
Review №63

I needed a steel watch bracelet installed and sized. Was in and out in less than 20 minutes and was only charged $10. Guy behind the counter was friendly and quick to help me out. Would go again

An
Review №64

I had a great experience with the staff and they were very helpful in helping me pick out my ring and explaining how it was going to be done with sizing it. I recommend Bill French Jewelers to all my friends who are in the market for fine jewelry.

Sa
Review №65

Brought a ring in for a cleaning and resizing. They did an excellent job. The ring looks brand new. Hands down the best jewelers in the area.

D
Review №66

Fantastic customer service! Beautiful and original jewelry at great prices. Very helpful in finding exactly what we want/need each and every time. We love Bill French Jewelers!

Co
Review №67

I have been doing business with Bull French jewelry for as long as hes been in business. You can not find a more honest and finer place of business. The jewelry selection is one of the unique and most beautiful I have ever seen. The staff are phenomenal....repairs are fast and affordable. I would highly recommend this business establishment to everyone. I can not say enough how pleased I am with Bill French or his staff. I would give it the highest score possible. Thanks Bill n staff for a remarkable job!!!

ro
Review №68

Wonderful selection and fantastic customer service. Elizabeth was helpful and patient while we made our selection. Thanks!

Ci
Review №69

So glad I found this place! They are so welcoming and friendly. They make you feel at home. I trust them with my jewelry. I had my husbands gold chain fixed and it looks great. We will go back in the future!

Ta
Review №70

They are worth the extra drive for my jewelry. Bill , Liz and all the staff are always so helpful! Keep up the Great service!

Ma
Review №71

Bill French Jewelers is so awesome. I love that they are locally owned and operated. They are wonderful people to work with when trying to find just the right piece of jewelry. Their prices are better than the chain stores as is the quality of their jewelry!

Li
Review №72

I highly recommend this business. Their honesty is something I have never found in a jeweler, and the prices for repair are unbeatable. Both of the gentlemen I met were personable, knowledgeable and a pleasure. The store itself is lovely, I could spend all day looking at the beautiful jewelry.

ky
Review №73

Very professional and hospitable. Willing to help in any way they can without pressuring you to make a purchase. Helped educate me about different types of Jewelry and definitely cares for their customers.

Ap
Review №74

Great service great customer service. Thanks for all you d.

Le
Review №75

Did a beautiful job fixing my ring!Definitely recommend them. Very nice and sweet people♡♡

na
Review №76

Great service , fast results. Very nice lady that works there and customer service is great I love coming in there it’s always friendly and exciting

El
Review №77

One of the best jewelers out there! Bill French is very polite, kind, and wants what is best for the customer. The prices are great, and we will always recommend!

Al
Review №78

The first time I visited Bill French Jewelers, my mother and I were looking an Anniversary band for my mother. We very much enjoyed talking with Liz and she was very helpful and friendly. To me, that is very important. I really appreciated her honesty! The second time I visited the store, Bill helped me out with my husbands watch. Not only did he fix it, he fixed it at no charge. Mind you, I had previously been given an astronomical quote for such a simple thing as a new gasket and a battery from a quick fix place. In the two times that I have gone in and talked to these lovely people, I have been given more time, respect and honesty any other encounter with a jewelry store. That being said, I highly recommend their business to anyone needing a beautiful gift or a repair!

Ca
Review №79

Bill is always so friendly. I have had several pieces of sentimental jewelryrepaired at his establishment and I am always more than happy with the results. His prices are very reasonable too. I take all of my business to him.November 10, 2020My husband and I were looking to upgrade my wedding rings. We looked around online including Bill French’s store. I found the rings I wanted at Bill French. We picked them up yesterday, exactly as ordered. Beautiful!!

Re
Review №80

Very friendly service! Quick turnaround. My item was ready days before estimated. I’m very happy and will be returning and recommending this jewelry store! Thank you!

Te
Review №81

As respected my first visual response was as always, immaculate in appearance.Prompt and beyond cordial customer service.No high powered salesmanship and as a well satisfied customer this is what you look forwith professional jewelers.Theyve mastered their craft and always bring a lasting smile to my face not just upon a job completed but the initial arrival.I have never been disappointed.

Gl
Review №82

The people at Bill French Jewelers are great! They are professional, helpful & accommodating; their jewelry is beautiful & they have some unique pieces...which I like.

Ka
Review №83

Very nice store. Awesome customer service!

Ap
Review №84

Im new to Texas and was unsure who to trust with my antique wedding set.I was referred by several friends and with good reason! I had a wonderful experience! Bill & Sean were so friendly, warm & helpful! I was extremely happy with my repair which was very affordable. Sorry I do not know the name of the woman who did the work but thank you!Thank you! I really appreciate the excellent service! I will be back & will recommend you to others!

Br
Review №85

Awesome establishment. My the opal in my ring cracked and they were able to glue it back together and reset it (per my request). It took less than a week to finish. My ring looks as if nothing ever happened. They also cleaned a few of my other rings and made them look brand new. Will definitely return.

lu
Review №86

I came in to sell my mothers old jewelry and not only was everyone polite and prompt in their service, but Bill shined and fixed my rings for free! Definitely recommend for any of your fine jewelry needs. Thank yall so much!

Sh
Review №87

They are the go to people for all your jewelry needs.

Ma
Review №88

Bill has been my family’s jeweler since we moved to Texas. He has been amazing every single time I’ve gone to him. He helped me find the perfect engagement ring, and just the other week he worked diligently to find us the perfect band to add to it on our wedding day. I will always go to Bill

Lo
Review №89

My husband and I had read all of the reviews from not just this store -but others as well.. Yes they do buy back gold. We felt they were fair. I must say if we need anything else -(and we do) we will be going back there. We almost had a hard time leaving because they have the most beautiful clocks weve ever seen.. and that is no joke!! That will be one of the items we may be going back for.. **smiles** They have such beautiful rings and bracelets.etc.. Thank you so much for cleaning my rings and tightening up one of my diamonds.. I had no idea it was loose! (and he did it for free) ..they are very kind!

Br
Review №90

Decided on this store instead of a big brand store to buy an engagement ring ;and was a great choice. The employees were very helpful and not pushy. They worked hard to help me find exactly what I wanted in the price range I was looking for. Will definitely come back for future jewelry purchases.

Ma
Review №91

The staff was incredibly friendly and my item was fixed in a timely manner. I went to get a necklace repaired and the work was done very well

Ki
Review №92

One of the cleanest jewelry stores Ive been too. Wonderful environment and nice, helpful staff. Prices are extremely competitive. Someone is always there to greet and answer any questions you might have. And the free jewelry cleaning is AMAZING! You wont be disappointed here 👌👍👌

Mr
Review №93

I had a watch Id sent in to the manufacturer for repair. They completed the repairs but when they reassembled the watch they left the gasket protruding outside the watch case. I stopped by Bill French Jewelers and they gladly corrected the problem on the spot.These folks do business the old fashioned way. Prompt, courteous, craftsmanship with a friendly attitude and a genuine interest in serving their customer. What a refreshing encounter I had with these nice people. The words Thank You just doesnt seem adequate to express my appreciation. This watch was a gift from my father in law who has since died. It meant a lot to me that someone else thought it as important as I did.

Da
Review №94

Best jewelry store around! The owner and staff are amazing!!!! So thankful for them!

Ji
Review №95

My my wifes and my wedding rings were showing their 43 years and I brought them in for cleaning and antiquing. However they found my wifes diamond was missing one of the four prongs. So a week later, two new looking rings and a four prong diamond . Great staff,great work.

Ho
Review №96

Super friendly, very helpful, and honest. They answered questions I had about jewelry I had purchased elsewhere and went above and beyond than they really had to. They provided a great experience and excellent customer service!

Er
Review №97

I took my wifes engagement ring, without her knowledge, from her jewelry box to get a stone replaced. Bill took time to explain to a few basics of what to look for, exactly what he was going to do, gave me the price right then and a promise time. These may seem like expected services in the retail world, but its refreshing to do business with somebody that still believes in integrity to promote loyalty. Now her ring sparkles like the day I bought it. As long as Im within reasonable distance, this will be my go-to guy for all jewelry needs.

DA
Review №98

Always friendly, always professional, but most importantly ALWAYS excellent work @ great prices!

La
Review №99

Have used Bill French for years. Always have been very pleased with the whole staff & the services they provide. If you have not yet tried them, I can only recommend you do. If they are your first stop, you will be so impressed, they will be your last stop. They will treat you like a true friend.

Pe
Review №100

Thank you Bill French Jewelers , came in to get my ring checked and got it cleaned, and also did some shopping , great service, and fine selection of jewelry!

Information
50 Photos
100 Comments
4.9 Rating
  • Address:232 Robert Griffin III Dr #500, Copperas Cove, TX 76522, United States
  • Site:https://www.bfjewelers.com/#utm_source=google&utm_medium=local&utm_campaign=Copperas%20Cove
  • Phone:+1 254-547-3828
Categories
  • Jewelry repair service
  • Gold dealer
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry engraver
  • Jewelry store
  • Watch repair service
  • Watch store
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:10am–5pm
Service options
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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