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Elizabeths Alterations
3203 Newmark Ave, Coos Bay, OR 97420, United States
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Elizabeths Alterations

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Ba
Review №1

Should be out of business. She called to have me pick up my jacket…which she had for 16 months…and did NOT fix. Said she had some family issues, but issues lasting 16 months?!? Accused me of being argumentative when I was only astonished that the jacket wasn’t done. Don’t know why it took her 16 months to realize that she wasn’t going to get to it. Very rude.

De
Review №2

Not a good place to go!! So many negative reviews. Seen complaints of taking customers items, and donating them after being in her possession to long, and NOT notifying her clients when stuff is done. Definitely will not use. She had my childs wedding dress for over 6 months and didnt get ahold of my daughter to say she moved her shop. And at 6 months she still didnt have her dress altered.

Az
Review №3

I called about two weeks ago for a dress alteration and honestly never heard back. read the reviews and saw that she takes a while. i would still love to alter my dress if she would awnser but she never does. sad. so sad

Je
Review №4

We work our field clothing *hard*. Its all pricey wool and tech fabrics where repairs need to be unreasonably durable. Thank you, Elizabeth Alterations! We havent gone wrong yet. (Do you remember repairing that heavy wool jacket with duct-taped cuffs? The one that was almost impossible to remove the tape without adding tears? Yea, that fix is fabulous! Thank you!!)

Il
Review №5

First off... screw the haters.Second off... being one of the only alteration people in this county, its a no brainer she is busy and will most likely take a while so if you dont have patients then I suggest learning how to sew yourself.Third... Elizabeth is an amazing person and her work is FLAWLESS!! She has never screwed up on an order for me. And I have always gotten my order finished in a timely fashion when she said it would be done. I never have to stress with her.Elizabeth is the only person I will trust to do this type of work. She is professional, funny, kind... just an awesome person and I love her work. I will continue to go to her as long as she is in business. If I could give her more stars I would, because she deserves it!!

Sh
Review №6

I have found a new place take my clothing items to. I had recently bought 2 pairs of jeans and within a month the zippers in both started failing. They would just slide down no matter what. The thought of buying new jeans when these 2 pair were only a month old just did not sit well with me. I already paid over $100 for them and they had that perfect fit. So I found Elizabeths Alterations. Took my jeans in on a Friday afternoon and asked how long it would be till I got them back (I was trying to figure out if I would have to buy a new pair anyway). She said sometime next week. Sounded great to me. Well come Monday morning I received a call from Elizabeths - my jeans were ready! I went over on my lunch break and picked them up. I am more than happy with the work she did - and just super thrilled on the speed of the repair. So if you are looking at getting some mending done - I highly recommend Elizabeths Alterations to get the work done. Super friendly too!

Ga
Review №7

10+ STARS!!! Had my new 49er jacket have all my collection decals sewn on.UNBELIEVABLE, SO FINE, INSIDE THE JACKET HAS NO THREAD MARKS from the several decals I asked to be sewn on, INSIDE lining you cant even tell... I swear the seamstress waved a magic wand... now THIS, My jacket is priceless, thank you, you are one in a million ♡

Sh
Review №8

My daughter was married earlier this year. I finally found a beautiful designer dress on line and ordered a size that I thought would work. Received the gown in the mail and of course it did not fit correctly. Took it in hoping that this full length lace gown could be changed to my body. Elizabeths Alterations made it happen! She mad it fit perfectly and beautifully! There is no where else that I will ever take any of my items!!!

Ch
Review №9

Horrible service. Had my dress for a month. It needed 15 min worth of work and she barely had it done the evening before the wedding. No stress there, right? If your clothing is important I recommend you take your business elsewhere.

Re
Review №10

We had some patches sewn on they were crooked and not centered! She was so Rude and Unprofessional.

Sa
Review №11

Im never going there, so disorganized. Customers arent treated with respect, the lady is so lazy and hoarder in a way. Taking your business yet holding off to finish up the work on a timely manner, so she doesnt run outta business.But Ill tell ya this, if you continue running your business like that itll sink in days to come.**DONT TAKE MORE UNLESS YOU CAN HANDLE IT**

Ми
Review №12

I usually dont write reviews, very disappointed with the quality of service I received being a loyal customer especially.**I agree with other customers, I definitely would not recommend**Ive done business with them couple times, but the last recent one wasnt pleasant one.Had to wait over 2 months to get few items I dropped off, I would call them every 2 weeks and keep getting same answer WE ARE BUSY okay, but shouldnt suppose to be first come first serve.If they knew theyd be booked for 2 months why agree to take my service and keep telling me youre busy in an annoyed way.On top of that we were overly charged, when they shouldve compensated for the delay.Its just beyond ridiculous, I will not support such people will go elsewhere next time.

Ga
Review №13

Said the item would be ready in a couple weeks but took more than a month - later explained in an annoyed fashion that there was only one person working too many hours. Perhaps she should have let me know that ahead of time. No, youre not the only one in Coos County to do alterations. I can have a seamstress friend help me but I wanted to support a local business. Was extremely unprofessional and rude, acted like she was doing me a favor by accepting my business (however small) and continually told me how busy she was. Charged me for Squares fees...horrible customer service. Horrible. If you cant handle your customer base, dont take on the extra customers or hire more help.Edit-you say I could have taken it to someone else. I WOULD have but YOU told me it would be done. It wasn’t. When it wasn’t done it was too late wasn’t it? People need things at specific times. When we got the item it was poorly done. Your “friends” can leave good reviews here but you are incredibly rude and unprofessional. Your odd responses here prove it. It’s overly defensive and bizarre. You should not own a business.

Er
Review №14

I gave my wedding dress to Elizabeth Alterations in early May, she had told me that the dress would be done in a couple of weeks. Then, prom came, understandable that she should be busy during this time, however, my dress should have been finished before starting on prom dresses. It wasn’t tell the middle of June that I got my dress back. But that was not the only issue I ran into with this company, I had heard about a girls dress being runied by this company, so I insisted that Elizebther her self worked on my dress. I was promised that she would be the only one working on the dress. When I picked it up she told me all about how her assistant worked on it! Really? So she lied. Also, during my fittings her and her husband would say things like “if I know it would be this busy today I would have stayed home” and talk down about other busyness people in the area. They made me feel like I was a burden for giving them business. I’m giving them 2 stars only because my dress turned out okay and they have good prices.

Kr
Review №15

Fixed my wife’s wedding dress within hours. She saved our wedding.

Jo
Review №16

Not a good business, the owner acted snoody when I called. I was in a hurry and needed the work done so dropped it off. Worst work I have ever had done, the dress that I spent hundreds on looked horrid and she had NO SYMPATHY for the poor alterations she did. I DO NOT recommend.

El
Review №17

I read these reviews on my business, yet going through invoices the majority of said reviews are not reliable or even had alterations done in my shop. Our performance is not based on Google reviews. 11 1/2 years and 34 years living in Coos County I have a customer base from Portland down to Brookings. Just a tid bit of information I just finished a rare Seahawks jacket for a famous singer Ciara, wife of Russell Wilson who is Seahawks quarterback. My business ethics in our community I carry proudly. I also work with North Bend police and fire department, Coos Bay City, Coast Guard, Navy, Army, Marines etc... I have supported many fundraisers and support local businesses. Most negatives comments are people upset for wait time, my business is in high demand and at times we are a bit slower than usual at peak seasons. We are not a one size fits all business!

Gi
Review №18

Disappointed in the ethics of the person. Definitely not honest

sh
Review №19

Our bed loving dog accidently ripped the down blanket. It was a mess! I managed to contain the feathers enough to bring it in for a proper mending. Now it looks amazing! Despite the nightmare of working with more down then feather she managed to fix our favorite blanket so you can hardly even tell its innards were once flying everywhere. I am truely grateful for her hardwork and would highly recommend her

Ch
Review №20

Excellent service thank you .

Be
Review №21

Horrible business, the owner was rude and will not do business again.

Information
1 Photos
21 Comments
2.9 Rating
  • Address:3203 Newmark Ave, Coos Bay, OR 97420, United States
  • Phone:+1 541-290-0623
Categories
  • Clothing alteration service
  • Delivery service
  • Repair service
  • Sewing shop
Working hours
  • Monday:10am–4pm
  • Tuesday:10am–4pm
  • Wednesday:10am–4pm
  • Thursday:10am–4pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
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