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Enterprise Rent-A-Car
2740 Main St NW Ste 102, Coon Rapids, MN 55448, United States
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An
Review №1

Besides very limited availability, everything else was great! Helpful and very friendly staff. Worked with me on issues I ran into. Would recommend.

Je
Review №2

We had a very friendly, pleasant experience with our rental even though we had a little ding in the windshield. I would recommend them to everyone.

Gr
Review №3

Great staff. Friendly, accommodating, respectful and handle their business. Cars are new and clean. 2020 Chevrolet Impala is awesome!

Ja
Review №4

Horrible!!! Reserved an SUV on Monday for this weekend. To show and be told they do not have my vehicle, sucks!!! Not only do you not have my vehicle you have NO SUVs at all. I was expecting a decent compensation. Another disappointment.

Al
Review №5

Didnt have the vehicle I reserved (Rav4). Offered me a Jeep that I couldnt get in or out of. And a tiny kicks. Ended up with a equinox which cost me considerably more per day. Picked it up Monday at 9:00 a.m. dropped it off 8 days later Tuesday at 8:00 a.m. and they charged me an additional $24 for an extra hour? Overall $250 more than what I reserved.

re
Review №6

Awesome! 🙏🙏 THANK YOU Grant for being there for me today! You rock! Grant went above and beyond for me!!! AWESOME

Ja
Review №7

The staff as always is very friendly and helpful. And it doesnt even matter which location its in. I been to multiple ones in different States. If youre going to rent a car, this is definitely the place to go!

Sc
Review №8

I found Enterprise friendly and convenient.

Ed
Review №9

Love the truck. Ford flex was a great choice

Sc
Review №10

Couldnt have had a better experience!

Er
Review №11

I have used this location many times. Overall, they are professional and courteous. The rental vehicles are typically in good order and clean. Except this time. It appeared that the truck had been used to haul decorative stone sometime before my rental. There were many rocks between the metal pickup bed and the liner. They made noise when driving. The bed itself was very dirty. The interior was likewise less then tidy, looking like someones work truck. The drivers side door made a terrible creaking noise when opening or shutting. All this for a Ford F-150 with about 36,000 miles on it.Again, overall this location is very good. The vehicles are generally in good, clean condition. But every now an then you get something like this. I will still go back for rentals.

Ji
Review №12

Great Group of people at this location in Coon Rapids, Minnesota. I was treated great, I was important, and I got the vehicle I needed. I would go back to them every and anytime that I need a rental car. They really helped me out. I wont forget them. Thanks again Jim

Ro
Review №13

Adam was wonderful thanks for taking the time out to help me. Will definitely rent from enterprise and at this location again.

Ro
Review №14

Great customer service. Great cars. Will rent from them again for sure.

Ke
Review №15

My license is expired due to covid 19, and the dmv is closed until further notice. Can i still rent a vehicle?

Na
Review №16

Rented here for a long time, great staff, great rates they go out of there way to get you in in the the car u want if I can give them 10 stars I would, Caleb is awesome

Sh
Review №17

The staff is excellent,helpful and courteous. The only issue is their car selection. They rarely have Full Size or Large SUVs and their 7 passenger Vans lack DVD features. I travel often with family and these are big must haves for me. I prefer to come here since its 4 miles from my house but do to their offering of vehicles I often find myself driving all the way to the airport to get what I need. Customer Service gets 5 stars. Vehicle Options would get a 2 from me.

Da
Review №18

These people are complete liars! They told me that I had to put a deposit down and pay in full when its returned. NOT THE CASE!! They continued to pull money out of my account regardless of what the Contract says. Complete crooks and they Blatantly lie to your face.

Ad
Review №19

The staff at Enterprise outdid themselves with their service and friendliness. We needed a vehicle while our car was at the dealer getting work done. The dealer dropped the ball with getting a usable vehicle. Enterprise made a potentially terrible experience much better.The van we rented was clean and trouble free.When I dropped the van off I was given a ride to the dealer right away. It was crazy fast. I only spent maybe 8-10 minutes from the time I walked in to when I was being driven to the dealer! (I didnt catch the name of the gal that helped me but she was amazing to work with!)The Coon Rapids location is a little out of the way for me but after this experience I will definitely be back anytime I need a rental.Thanks Enterprise!

Ol
Review №20

Used their cars several times. Pretty good cars. Was easy to order

A.
Review №21

The rental was quick and the service was friendly, it was the final billing which was poor. I checked my credit card statement and they charged me for an extra days rental. It was dropped off during after hours with the key drop and was assured that was OK. I went to the location and the branch manager said he would reverse the charges. I checked my statement two days after he told me it would be fixed and still no credit. Today I called the branch and have to check back in two days or call again if not reversed. This is not a good way to do business, I may never rent with them again and take my business else where.

Co
Review №22

Good staff! They dropped me off when I needed a ride home after my work trip.Not impressed with the vehicle. No cruise control! No cruise for 4 hours one way! Thats 8 hours of foot on pedal to keep a steady speed. Left me stiff and sore when I finally got to my destination. I dont mind a basic vehicle but I thought cruise was a standard option.But good customer service and easy checkout.

Ja
Review №23

Excellent service. Pick up and return is a great plus. Great friendly people at this location. (A slight problem when the windshield wipers were not working properly but they had me in another car within 10 minutes so it was no big deal.). Office was closed - a holiday- when I returned the car. I got a courtesy phone call next day.

Te
Review №24

July 18 started off as a bad day with another car rental place. Not only was our rental 1hr late, but when informed that it was gone cost us more money to rent they vehicle we needed to accommodate our family. Came to the Riverdale location and the employee their worked with my husband and I. I hope I have his name right but Corey went above and beyond his job duties that day. 🙏🏽🙏🏽🙏🏽 I can’t thank you enough

Sa
Review №25

I went to Enterprise after being rear ended. Nadia provided outstanding customer service and picked me up/dropped off at the beginning and end of the rental period. The Toyota I rented was immaculately clean and had a full tank of gas. I will be a repeat customer.

T
Review №26

Get my car here for my regular business travel. Staff is always friendly, but I had an awesome experience with Kelly (manager in training) last time. She asked if I wanted a VW Jetta or a Dodge Charger, no difference in price. Obviously, I grabbed the keys to the Charger. Thanks for the great deal, Kelly!

De
Review №27

Alex was awesome! Great service and we really appreciated them going the extra mile to help us out. Well done and well be recommending them to others!

He
Review №28

I have rented several times from this location.Ive always been pleased when I deal with them. Good group!

Ch
Review №29

Very helpful. Exchanged my vehicle for one I preferred to drive, and they had the car warning up for me when I got there. Considering the sub-zero temps it was very thoughtful.

De
Review №30

I really dont like the on-line reservation process; the website needs some help.Once I got to the facility, everything was good. Friendly greeting, desk help seemed to know what they were doing. The car ran well; I should have asked more questions to get oriented to the car.Check in was easy.

Su
Review №31

The staff at Enterprise is excellent. They go out of their way to get you into the right vehicle. I personally will rent from them again whenever i need a truck or a car. Reserving a vehicle on line is recommended for even faster service.

Ti
Review №32

The staff at this location is very friendly and helpful. They had me out the door with my rental car in less than 10 minutes. I would definitely recommend them friends and family.

Ja
Review №33

Wonderful experience. The car was super clean and really fun to drive. The employees were really helpful as well!

Je
Review №34

Excellent service! Thanks to Allison and Josh, my rental went smoothly. This place is so much better than renting at an airport or trying to do it online.

Da
Review №35

Pick up and drop off both went as well as one could ask for considering how busy the location was at the time of our visit. My wife and I were quite pleased with the upgrade to a new Chrysler 300AWD since we were driving into a major ice storm. I will definitely return to Enterprise for my next road trip.

su
Review №36

Excellent customer service by Alexander, he picked us up when our car was give for repair. we had a pleasant experience with the whole team.

le
Review №37

Came in to get an Altima, they didnt have it so had to settle for the tiny versa. Called couple of days to see if they had an Altima, they said I can come swap it out right then. Came in 45 min after the call and they said they just need to bring it to Firestone for an oil change had to settle for a Sentra.

La
Review №38

Pierre was absolutely wonderful I hope to work with him again

Br
Review №39

I came into Enterprise after having a horrible experience at the Hertz up the road. I explained my situation to the Enterprise Manager and he did what he could to fix the errors of the competing company and he even beat the discounted rates I was already given by the competition. Ill give them 5 stars after I pick up the car next week and everything goes without any issues as I expect it too.

Ti
Review №40

It was really easy to use the app and set up renting a car. Ended up extending and was able to do it over the phone.

Ad
Review №41

Great experience, the staff are really good. I got a free upgrade.

ka
Review №42

Excellent service. Will definitely be using this location again. Very friendly and helpful staff.

Je
Review №43

Best service ever they really help me when I had to rent for 9 day, very accommodating.

Ed
Review №44

My recent experience was pleasant and I would definitely recommend Enterprise to family and friends. The staff was friendly and helpful with my transaction.

Li
Review №45

Not happy. I dont care to have more charges added to my bill. When we had already finished our contract. The car we brought back was fine. But they charged me twice for the extra insurance. Wont rent from them again.

An
Review №46

This is the only place I get my cars from Sam has been awesome to me and the fiat in driving right now is to die for i dont wanna give it back.

Sa
Review №47

Service was excellent. Thanks especially to Thomas. Will definitely use next time I need to rent.

Bo
Review №48

I have rented form the Coon Rapids Enterprise location many times. In the past I have had very few problems. I always reserve a standard size car and Im usually given a Nissan Altima or Toyota Camry. This time they tried to give me a Kia Soul. They insisted that this was a standard size car. When I told them that the Kia was not acceptable the only other option was a Nissan Rouge which they charged a full size SUV price for. To top off the issues when I received the invoice they were trying to charge me for mileage. This reservation was made under a corporate contract that includes unlimited mileage. After some arguing the person I was working with said I guess I can remove it. This is the worst car rental experience I have ever had. I will not be going back to this Enterprise location.

Te
Review №49

Weve rented from this location a few times and always have the best experience. Everyone is very friendly and fast.

ma
Review №50

Very good customer service

Am
Review №51

Pick up and drop off was relatively smooth, weve never picked up not at the airport, it worked out well.

Ka
Review №52

It was a wonderful experience. The staff were a great service and I would absolutely rent from them again.

Ma
Review №53

I can see having cheap cars to rent, but when they are the cheapest vehicles on the market..? And a full understanding of what is needed to rent a vehicle would be nice too!

Vi
Review №54

My experience is always fantastic! You couldnt ask for a nicer group of people to deal with. Always willing to go above and beyond.

Gl
Review №55

I rent often for out of town trips and Enterprise in Coon Rapids are always accommodating to my needs. I rent for personal and business use. Ive tried other rental companies and branches but now I only use Enterprise in Coon Rapids.

Do
Review №56

I have now sat on hold for 20 minutes, their phone system hung up on me twice. Go elsewhere and rent a car

Mi
Review №57

Excellent experience! Would recommend to anyone renting a vehicle.

Ed
Review №58

Good vehicles, Sam at the counter got me in and on the road quickly with no BS.

Ro
Review №59

Expired tabs on my rental recently. Unreal

Ro
Review №60

Very friendly and helpful. Great customer service!

Ro
Review №61

Fair price - good ride - great service... Ill be back....

Je
Review №62

Customer service was very good, the car was and is very dirty, rear window, kids hand prints all over, exterior dirty

Ko
Review №63

Friendly staff. Quick registration.

Go
Review №64

Told me they could give me a ride then said they couldnt when I got there

Za
Review №65

Excellent staff. Very good service.

Me
Review №66

I think it was backwards being that we went to get a car but wound up getting dropped of by them instead LMAO.. thanks Enterprise!

Lu
Review №67

Great customer service and nice vehicles selection

Wi
Review №68

Friendly staff. Not a huge selection of cars, but at least theyll pick you up if you need them to.

Da
Review №69

Always nice folks here.

Ma
Review №70

Great service even when they are swamped with customers.

Ma
Review №71

Excellent place to rent from.

uz
Review №72

Great service

Ka
Review №73

Great customer service

Th
Review №74

Awesome!

mi
Review №75

Rented in Coon Rapids many times. Service ALWAYS fantastic!!!

Mi
Review №76

Depends whos paying for it you or insurance

Ro
Review №77

Great customer service!

Jo
Review №78

I like this place.

Sa
Review №79

Excellent service and deals

Wa
Review №80

GOOD SERVICE

Ja
Review №81

Friendly staff with an okay selection of cars

Ro
Review №82

Very professional as always.

Sa
Review №83

Great!!

Information
17 Photos
83 Comments
4.4 Rating
  • Address:2740 Main St NW Ste 102, Coon Rapids, MN 55448, United States
  • Site:https://www.enterprise.com/en/car-rental/locations/us/mn/coon-rapids-1908.html?mcid=yext:245709
  • Phone:+1 763-323-1134
Categories
  • Car rental agency
  • Van rental agency
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:7:30am–6pm
  • Friday:7:30am–6pm
  • Saturday:9am–12pm
  • Sunday:Closed
Highlights
  • Women-led:Yes
Similar organizations
  • Hertz2630 Coon Rapids Blvd NW, Coon Rapids, MN 55433, United States