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Twin City Heating and Air
10600 University Ave NW, Coon Rapids, MN 55448, United States
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Ja
Review №1

I went on to a community page and this company was recommended to me for my needs. I called and they were able to come out in a timely manner. Kelsey helped me with a ton of electrical issues and knew exactly what he was doing and he explained everything clearly so that I understood what was happening. He was open to answering more questions as he was working and made reasonable and affordable solutions. He was early and stayed for almost 9 hours working to get the job done.David came out and took care of my AC problems. He too was knowledgeable and efficient.This company and their employees are absolutely amazing. They all made the process simple from the quote to the financing to the work getting done. I will definitely hire them again if need be

Tr
Review №2

Mitch really went above and beyond for this sale. He heard what we as the customer needed and made it happen. 8am work started and fixed by 9:15. Thank you John for fixing our problem. The price was a bit high but I’m a consumer so prices are always a bit to high. All staff were friendly and knowledgeable. We will be using this company again.

Tr
Review №3

Furnace and AC tune up, great service/value

La
Review №4

Alex is a very nice man. Gave us outstanding service and answered all our questions and also gave pertinent remarks. Very satisfied.

Ni
Review №5

Kind and knowledgeable staff! Service plan monthly payment is very reasonable

Ba
Review №6

Im very satisfied with the services I received on my AC. Thanks!

Cl
Review №7

First time using this co. Very pleased with service and price. Tech David was very accommodating to explain what was repaired. He also sent prices should the repair fail and replacement is needed. They will get a chance to bid the job if necessary.

ar
Review №8

Good experience. I recommend Twin City Heating and Air. Fair price and Great customer service. Friendly and professional employees.

St
Review №9

The service rep was just the right amount of friendly and professional. We got a nice discount because were in the Comfort Care Club.

Cr
Review №10

David W. was very good, very professional. Showed me the items that were wearing out without the hard sell. He was supported by technology that helped move things along. I cant recommend these guys higher. Well call next we need the help and will ask for David.

Mi
Review №11

Twin Cities and Air did a fantastic job with the Maintenance of my Furnace. I highly recommend them!

Br
Review №12

We have referred Twin City Heating & Air & always have rave reviews. They are on time, organized & very professional. We will continue to recommend them for all your heating & cooling needs!

jo
Review №13

Very pleased with his work and explained all he was going to do. very professional.

Ma
Review №14

We hired Twin City Heating and Air for a routine furnace check and tune up. From start to finish the communication was top notch. Alex updated us on his arrival time, estimated how long he would be at the task and was very thorough in his explanation of the work he did. I highly recommend Twin City Heating and Air.

Ch
Review №15

These guys came out to setup our new furnace and left it half finished. Not only that, but they left the exhaust open inside our house. The kids turned on the heat due to cold weather and that was when we smelled gas (exhaust). Centerpointe Energy was called out for an emergency due to a gas smell and found they did not bother to vent the exhaust out. The furnace was red tagged. It was finally fixed but it could have ended badly for my family if we had went to bed that night due to the carbon monoxide.

Ch
Review №16

Twin Cities heating and air were very helpful with their inspection they performed on my HVAC. I will definitely use their services in the future when it needs maintenance or replacement

Ka
Review №17

We got our HVAC replaced for a good price, in good time, and they were helpful in answering any questions we had. They even handled the rebates for us. We have no complaints!

Ad
Review №18

Twin City Heating and Air saved me! Our AC went out this past weekend when it felt like 95 degrees. Wymond (the owner) was able to pull a technician from across the city to come out and Alex took great care of us. We were up and running in short order. Great experience with excellent customer service. Thanks TCHA!!

De
Review №19

I had a really sick sweet Rottweiler that couldnt pant to stay cool and my central air decided to quit after 32 years. My husband and I panacked as temperatures were forecasted to be over 100 degrees. We called Twin Cities because of great reviews and these guys loaned me a part to keep my old system running the same day and gave me a inside loaner system. They took into account my sick dog which we will forever be grateful for. I remember them saying Oh no let me see what we can do and they meant it. The whole experience was like dealing with good friends and my family will always be grateful and loyal to this company.Due to our high and unforeseeable Vet bills at the University. We financed half of a new system and that process was a breeze.Pleased to say our doggie is going to be okay too!Thanks you guys, your better than 5 stars, you have our business for life

Je
Review №20

Great to work with. Timely, Prompt, Friendly and Great work.Little expensive I thought. But worth it if work is Correct. Mine was. Satisfied

Pa
Review №21

Highly recommend! The technician was very knowledgable and was able to fix the issue very quickly. Cost was reasonable compared to others. I would use them again.

Ja
Review №22

We called several places that claimed they were 24 hour service and theyre the only ones that came out. I think we got the owner too - so appreciative they were able to get our furnace functional until they could get a part after the weekend. We had them install our Aprilaire as well and will use them in the future! Thank you!

Sh
Review №23

Twin City Heating & Air provided excellent service and installation. They made the process simple and easy. Their installation team was professional and considerate of making sure there was no mess or debris left behind. Their customer service team followed up after the install to make sure all of our rebate forms were received by us and that we understood how to get our rebates. I couldnt have asked for a better experience, from start to finish. I would highly recommend this company!

Ja
Review №24

Great company to work with. We use a lot of HVAC companies and Twin City is my favorite. I use them for my own personal needs. Never have been disappointed. They always go the extra step. Not pushy and explain everything very well.

Na
Review №25

Had an amazing experience, they went way above and beyond, even upgrading the furnace and a/c to a higher model at no charge because there was inventory shortage.

Do
Review №26

Jim San Cartier and the team at Twin City Heating and Air keep the furnace and the a/c operating the way they are supposed to operate. So were warm in the winter and cool in the summer. The best!

Vi
Review №27

My husband and I are remodeling our basement, and sought help from another HVAC company referred to us by our realtor, that did the initial work and installed a new A/C unit. After inspection, more work was needed. We turned to our previous company to come back out to complete work, and they said 5 to 6 weeks later they would try to work us in. We looked for help elsewhere, and Twin City Heating and Air stepped up They gave us and estimate within two days and completed the work within a week. We will never recommed the other company, but will recommed Twin City Heating and Air to anyone. They did a great job, and we are pleased!

Al
Review №28

Their Comfort Care Program is so easy and straightforward. I have been impressed by each step in their process from signing up to the technicians they send to our home. I highly recommend signing up for this program if you have a furnace and air conditioner that you are looking to maintain.

Mi
Review №29

Very professional. Great service at a reasonable price. Mike wrote up a very complete and fair estimate - selling me what I needed and only what I needed. and the installers were both friendly and knowledgeable. The install went smoothly and quickly. Highly recommended!!!

Re
Review №30

Our technician was very knowledgeable and up front about that needed to be done with our ac unit, we appreciated that.

Sh
Review №31

Wymond & his team are fabulous! They were prompt, courteous, knowledgeable, friendly & so much more! I would recommend these folks to anyone looking to get top notch service at a price you will be highly satisfied with. They made getting a new AC unit easy!!!!

Jo
Review №32

We had Twin City Heating and Air out to repair our furnace. The tech was extremely knowledgeable and friendly. They replaced the blower motor on our furnace and it cost less than I expected.

An
Review №33

Ricky was the service technician that tuned up our furnace. He was professional, friendly, and explained what he was going to do before he got started. Customer service was top notch from booking to completion.

Ro
Review №34

These guys are great !! I used them recently when I needed my furnace inspected and tuned up. They showed up on time, masked up and did a video of the unit first. They spotted a crack in heat exchanger in my 20 year old furnace. He explained that it was common in the Brand and model. After showing cost difference between repair or replace the unit I chose to replace it. The new one was replaced timely and was fairly priced ! Note : I had other companies service this unit and crack was never found. Experienced techs are important ! Great company, use them !

Sc
Review №35

I have used Twin City Heating and Air several times. The most recent was a furnace tune up. They do a great job, and never try to sell me something I dont need.

Ta
Review №36

My experience with Twin City Heating and Air has been wonderful. From the time they answer your call until your issue is resolved they are prompt, courteous and get the job done in a way that is hard to find in todays world. I would highly recommend them!

Br
Review №37

Thanks for fixing my furnace banging problem at a reasonable price!

Je
Review №38

Steve was friendly and speedy completing the job. I always call TC Heating & Air! They are the Best!

Jo
Review №39

First rate experience with the good people at Twin City Heating and Air related to the installation of my new furnace and AC unit.

Bl
Review №40

I highly recommend Twin City Heating and Air for all your heating and cooling needs. It has the best products on the market, extensive experience and exceptional customer service. Its team is highly-knowledgeable and professional and most importantly, they will be there when you need them!

GM
Review №41

Good Professionals

Li
Review №42

Twin City Heating and Air set up an appointment for the next day. The service man was excellent and the price reasonable. If I have any problems in the future I Will call Twin City Heating and Air.

Lo
Review №43

Want to thank Ricky for fixing my furnace. He was very knowledgeable and answered all my questions. I will certainly use Twin City heating & air for any future needs.

Fr
Review №44

They show up on time and do a great job! I would highly recommend.

Ti
Review №45

Great experience with Twin City Heating and Air! I will never use anyone else! They were super knowledgeable, competitively priced, and did excellent work! They even fit me into their schedule the same day! All around outstanding company!

Jo
Review №46

The HVAC person who came was personable and extremely informative. He carefully explained the repair process and what I could do for regular maintenance.

JA
Review №47

Best heating and air company in the Twin Cities. Professional, caring and always doing what is right for the customer. Thank you!

Ka
Review №48

Absolutely amazing service both with technician and their customer service. Very knowledgeable!!

De
Review №49

I felt the technician did a thorough job in completing the 21 point tune up and provided some great feedback for us to consider.

Aa
Review №50

A heating and air company that I would trust and refer to my friends and family. Personable and knowledgeable staff! There are many companies you can choose from for your heating and cooling needs but this one is at the top of my list.

Ma
Review №51

I have to say that the experience I had with Twin Cities Heating and Air, specifically Wymond, was fantastic. He was friendly, knowledgeable, and overall a great guy. He was able to resolve the issue with my heater in approximately 30 minutes and I would HIGHLY RECOMMEND this company to anyone who was in search of this particular service!

To
Review №52

Just great! Had an AC issue on a hot Friday night. The owner, Wymond, called right back and came and fixed our problem on Saturday at 8 am. He was fast, quick to diagnose, and unbelievably friendly.We are customers for life!Call them!

M
Review №53

They wanted $400 just to visit. I fixed it myself for $20 following instructions on YouTube.

Da
Review №54

I received such wonderful and prompt service when I purchased my new furnace a few years back, so when my air conditioning needed replacement this summer I naturally gave Twin City Heating and Air another call. They did not disappoint, and even supplied a portable ac at no charge to use in the brief time that I was waiting for installment of new air conditioner. I am so impressed with how quickly I was able to get it installed and the professional and helpful workers of this company. Thank you so much Wymond, BJ, and Brian! You truly care about your customers!!

El
Review №55

Great work and at a reasonable price. When other companies couldnt get out to work on our air conditioner this past summer, the owner came out and fixed it in no time for a nominal fee. We hired them again this January to install ductwork for our new bathroom and they got it done when we needed it and for much less than anybody else. I would highly recommend them to anyone that needs heating and air work done right.

Ju
Review №56

Wymond, LeAnne and the whole team at Twin City Heating and Air are awesome! They do great work for both residential houses and for businesses. They are professional, kind and get the job done right the 1st time. I would definitely recommend Twin City Heating and Air!

Da
Review №57

Twin City air does not give you a price quote over the phone. All I needed was a Freon charge for my air conditioner. I went with this company over others because they said they waive the inspection fee if I actually use their service. I thought it’d be cheaper.When they inspected my AC they told me it would cost $695 for the Freon. That is a ridiculous price, and the fact that they would not give me a quote over the phone led me to waste $95 for inspecting something that I already knew was needed.Mike was a nice guy, but I felt duped by the company.

Da
Review №58

The technician was courteous and understood his job very well. Thank you.

Er
Review №59

Friendly and professional staff, emphasis on customer service, at an affordable price. LeAnne Christensen is one of the best in the business.

Ti
Review №60

These guys are the real deal. Their service is excellent, they put out great products, at almost half the price of their competitors. These guys definitely are the place to go for heating and air conditioning

Ry
Review №61

My furnace went out when it was -10 overnight. Even though their workload was assuredly heavy due to recent frigid weather, they arrived within 2hrs when I called in the morning. Steve was thorough, and gave me solid documentation on all the items he worked on.

Be
Review №62

Amazing team. These guys were knowledgeable and quick.

Ro
Review №63

These guys are awesome! Heating and cooling people you can trust and thats hard to find! Dont over pay somewhere else.

Al
Review №64

I’d recommend getting competitive bids. Our central air unit needed a capacitor, which, according to online research, costs approximately $5. For 20 minutes of labor plus the capacitor they charge $370. This does not include service charge.Quite expensive.

Ja
Review №65

Got my heat going within 30mins of arriving.Just a little disappointed on pricing.I was called by there service rep that they had to cancel my app due to the fact that they don’t service manufactured home Furnaces. I called another company and was quoted $250 for the repair minutes later the service rep called to cancel.Once I got home the tech was already knocking on my door. I told him that they cancel and that he said had it on his route so I told him what my Furnace needed to be repaired onI was quoted $120 more then the other company quoted me.The Technician couldn’t really tell me the break down on why it was so high just to replace a Igniter.

St
Review №66

Theb new air conditioner works great... the installation team was awsome. I would definatley recomend Twin City Heating and Air

Ma
Review №67

Professional and responsive. Wymond was excellent to work with on our rehab and well be using them again on the next one! Very highly recommended.

Ma
Review №68

My experience with Twin Cities Heating and AC was very positive. I needed a HVAC certification. They came out as scheduled and I was pleased with their service. My dealings with Wymond, as well as those working in his company were professional and I felt like this is a very honest, reliable business. I will call them again with any future heating or AC needs.

K2
Review №69

They did not pull a permit before starting the job, only filed for it after I asked about it, removed my old (working) furnace and started the sheet metal work knowing they didnt have a furnace on hand to put in, which left me without a furnace for weeks (it was in August/September thankfully) and unable to go with a different contractor. Ended up with a scratch and dent unit for which they gave me a rebate of $200. Installers left the condensation drain line laying across the basement floor (code violation) and told me that the only other option was to install a pump (then do that!), so I had to have them out again after returning from vacation to install it. In addition, the furnace wasnt working upon my return, requiring a service call. The whole process has been going on for nearly 4 months and the job is yet to be inspected by DSI.

Ch
Review №70

Quick service! Very affordable. I will for sure use this place again.

Sc
Review №71

They are simply the best in the business. They have all the expertise of the big companies, but take care of you like you are their only customer.

Do
Review №72

Fast, effective, and smart. Theres a reason why they say you cant go wrong, with Wymond Wong!

Je
Review №73

Excellent work in a timely manner. Ive used them many times on properties I own.

Da
Review №74

Twin City Heating and Air helped my office get our A/C back up and running in no time. They are fast, courteous, professional and affordable - everything we had hoped for.

Ea
Review №75

They were prompt, professional and affordable. I will be using them again for any future HVAC repairs.

St
Review №76

Cant say enough about Twin City Heating and Air. Very thorough and always concerned about your budget and more importantly - you and your familys safety.

Le
Review №77

Great Service and very happy with the folks who did the install here in Blaine!

Cl
Review №78

Wymond is smart, knowledgeable, reliable, and friendly. Im happy to live in a place with such a trustworthy, decent guy to call upon.

Da
Review №79

I had a problem with my furnace .. they came right over and fixed my furnace .runs like new.No more problems. Thanks.

Ma
Review №80

Wymond Wong and his team are simply experts. Not only are they knowledgeable and efficient, they care about their community. I cant recommend Twin City Heating and Air enough!

Gr
Review №81

I called for a furnace inspection and the Service Technician Steve was out next day. Steve did an excellent job and was very thorough at checking and cleaning the unit.

Le
Review №82

The best heating and air conditioning company in the Twin Cities.

Do
Review №83

Very professional and friendly. I highly recommend Wymon and his team!

Da
Review №84

Great job in a short time. Happy with the work.

Mi
Review №85

Wymond was fair and honest. He did good work including crawing in my attic on a 90°F day.

Ma
Review №86

Wymond really loves what he does and seems to care about each customer!

Ha
Review №87

Very professional, looking forward working with Twin City and Air on more and more projects!

De
Review №88

Friendly and straightforward

El
Review №89

Got the permit after they finished the job, then charged me double for the permit fee - overpriced and troublesome.

Ra
Review №90

Wymond is very talented, knowledgeable, and tenacious

Ma
Review №91

Very professional and on time.

Information
100 Photos
91 Comments
4.8 Rating
  • Address:10600 University Ave NW, Coon Rapids, MN 55448, United States
  • Site:http://twincityheatingandair.com/
  • Phone:+1 763-757-4678
Categories
  • Air conditioning repair service
  • HVAC contractor
  • Heating contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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