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Boost Mobile
620 S Jefferson Ave #108, Cookeville, TN 38501, United States
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St
Review №1

For the past 3 days it says they are open but they havent been open! No sign! Nothing, to let customers know whats going on! It is now 6:22pm I called the store again and they answered Burger King! I showed up at the store and they have it locked. One big guy came out and said they werent ever opening again and Id need to take it up with the landlord. Very rude and Ill be glad to take my service somewhere else!

De
Review №2

Drove 40 minutes to go to the store. We got there, 1 employee. After picking out our 2 phones for upgrade, ( customer since 2017). Employee called the manager (he called the manager several times) and the manager wanted us to come back the next day at 4 due to the employee being a new trainee. Why would a new person be in the store by himself when he couldnt do an upgrade. Calling customer service didnt help at all. I will have to drive back to the store another 40 minute drive. Totally unacceptable customer service.!!!

Je
Review №3

The young blonde girl that works in there is the absolute best boost mobile employee of all time. I Recommend the cookeville location because of her. She was the best help and so kind

Ra
Review №4

They did a great job making sure we were all set up. They also made sure they told all the information I needed to set it up and make sure I knew what I needed to know. Devon was the one who helped us and he did a great job and making sure that we spent the money we wanted to spend not too much. We didnt feel pressured to buy something different he accepted what we had and knew that that was all we had. Like I said it was really nice to have somebody that didnt seem to be pushy so they did an amazing job in serving us and getting us phones!!

Je
Review №5

Got a new LG Stylo6 and I love it

Ir
Review №6

When we walked into boost Mobile Customer Service was on point they answered all my questions and get me the phone that I really like I totally recommend this place to anyone if you’re looking to have a good phone and a good deal

Ro
Review №7

Devon was an excellent boost mobile technician. Answered all our questions and helped us get the best deal possible.

Ta
Review №8

I was blessed to walk in the store and be helped by some of the best people in the phone business, Devon and Sydney. Their blessings and there needs to be more of them.

Jo
Review №9

Devon was a great worker helped us with all of are questions he deserves 10 stars!

To
Review №10

Trying to find a cheaper alternative to straight talk.

Di
Review №11

Devó is the person who helped me and is very helpful and answered everything and went beyond to help me pick a phone and continue my plan

Br
Review №12

Web site gives number but no one answers. Then you get that message voicemail not setup. GOODBYE!!!! then hangs up on u. For a business this isnt cool.

Gr
Review №13

Very small coverage for data and phone service

Da
Review №14

Very nice girl working

Du
Review №15

Excellent service from Devõn. Go see him to get yourself a new phone.

Ja
Review №16

Super nice, great phones, and great customer service.

Br
Review №17

Easy to work with specially transferring from a different carrier.

Ag
Review №18

Good costumer services

Information
2 Photos
18 Comments
4.4 Rating
  • Address:620 S Jefferson Ave #108, Cookeville, TN 38501, United States
  • Site:https://retail.boostmobile.com/64041?utm_source=google&utm_medium=lastmile&utm_campaign=0018000001fmVJKAA2
  • Phone:+1 931-854-0116
Categories
  • Telecommunications service provider
  • Cell phone store
Working hours
  • Monday:10am–8pm
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:10am–8pm
  • Friday:10am–8pm
  • Saturday:10am–8pm
  • Sunday:11am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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