I arrived at this bike shop looking to replace a jammed bicycle chain, on a road bike, and fixing the rear brake wire (tension very loose). Once I arrived for pickup a few days later, the chain was brand new and seemed to be greased very well. While riding the bike, the rear brake tension felt very firm. The additional items, that was not initial mentioned, they added and needed to be fixed, was the wire end cap (This was a very small charge of around a few cents ). Also, they mentioned while fixing the chain system, the reason for the chain damage was due to the main sprocket being bent, they went ahead and straighten this out.Overall, very great costumer services, reasonable price, and willing to addresses any concerns that arose while fixing any issues, that was not stated initially

Great guys, great service. More bikes in stock than many places.

Great prices, great service, but... I spent $537 here for a brand new bmx bike with a free coaster. First day, the handlebars slipped and almost made me crash.Second day, I noticed when my free coaster engaged/disengaged it was not greased whatsoever.Makes it super hard to click, locking up the cranks leading to ghost pedaling... that also almost made me crash. I do not feel safe on my brand new bike and that’s a problem.

This is the best bike shop I’ve been to. They did a tune up and installed a new chain and my bike rides better than it did brand new. The turn around time was very fast and Maynard and Warren are friendly and super knowledgeable. Thanks guys!

They are fixing my new bike, which was not preped correctly by another bike shop.

Very knowledgeable, nice selection. Also has parts you can buy.

I was passing through on my way to Bandy Creek campground June 22nd and needed tires for my bike. They made great recommendation on the tires and mounted them for me. I think the entire process took about 20 minutes and I was on my way. Customer service was fantastic! Thanks for the great service!

The company I work for has pruchased many trikes from Cookeville Bicycles and have done business with them for a few years. Outstanding company to deal with and a friendly staff.

Phenomenal bike store; I mean what a place to tour! Warren is tops too, extremely helpful. Will be back!

I stopped by to find out about some area rides. I cant remember the guy I talked with but he was so helpful. I got a map and cue sheet for a beautiful 25 mile ride. They also had a nice 50% off rack.

Cookeville Bicycles is a very professional shop. Warren and his team are versed in the products they stock as well as other products. Service is always top notch. A+

Awesome service, Decided to buy an electric assisted bike. Got there at closing time, They did not rush us and took the time to let us try several models. Ended up with a Zuma bike and E-bike carrier. Spent about $2500.00. Awesome experience. Suggest them to everyone. Cecil

Excellent customer service, I bought an adult tricycle. I got a great deal, ask for Warren, tell him what you are looking for, he can assist with any custom features, add on or new wheels. the whole enchilada!

Purchased a bike here several months ago and the guy that sold me the bike was extremely rude when I brought the bike back in due to the seat post was sliding down. Said I had adjusted the bike seat and then went to the register, gave me my check back, and took the bike away. I had not changed the seat post or adjust the bike as I told him and he told me to get out of the store. Go to Caney Fork cycles. They aren’t rude and actually want to care for customers. Ridiculous.

Went there today to get my back brake ajusted . Didnt get the gentalmans name but he fixed it. NO Charge. They have a Great 50% off rack. Thanks

Had the part I needed and quick service. Warren was a master at work on my bike and extremely helpful

They are very helpful. Good place service and bicycle purchase and accessories.

Great bike shop. Excellent service. Wonder assistance.

I went in to get some advice on a Yakima roof rack I hadnt even purchased here. They were very helpful and even fixed my problem right on the spot. Very impressed with my experience.

My entire family has bought bikes from this shop and they have taken extremely good care of us. The bikes are great quality and they keep us up and running if we have any problems for a great price. You cant beat their service anywere else in town. I would highly recommend this shop to everyone i know.

Maynard and Warren both provide excellent customer service and go out of their way to help you out.

Great service!

I get all my bicycles worked on here good people good quality 440 cb shops at that

I purchased a Cannondale hybrid bike from Cookeville Bicycles in 2012.This past spring (2013) I built a touring bike and Nick and Warren were extremely helpful. I have always received excellent and friendly service from these boys.

Great shop with great service.

Very helpful and friendly.

Very helpful & clean store

Be careful