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South Willow Auto Clinic
640 S Willow Ave, Cookeville, TN 38501, United States
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Ca
Review №1

Best place in town. Just had major work done on my Subaru. Head gaskets, timing belt, and several other items. I got this vehicle a year or so ago on a trade and it had a very questionable service history. So when the head gaskets went I had the fine mechanics at South Willow Auto Clinic work their magic. My Subaru runs and drives better than it ever has! It is also much quieter and runs smoother. I had several friends recommend this shop and I have been impressed every time.

Wa
Review №2

Trustworthy and fast service. Prices are reasonable as well.

da
Review №3

Love south willow auto clinic the staff does great quality work and have good prices Ill continue to go to this auto shop

Al
Review №4

The people here were super nice and knowledgeable with reasonable prices. Definitely will be back!

Ja
Review №5

It wouldnt let me give them zero stars so I had to give them 1. Supposedly they did $350 worth of work but still having the exact same issues like nothing was fixed at all.

Cu
Review №6

Outstanding service!..... Professional, courteous and expeditious...... Great location!.... Clean restrooms...... Unreasonably reasonable prices.

Un
Review №7

I had to take my daughters car in for a repair. They not only fixed the car but found something that another auto shop messed up and fixed free of charge. I’d gladly use them again and would recommend them to anyone

Bi
Review №8

Poor experience on a few levelsPrice higher than quoted. Wrong parts ordered which cost more time and me money. Would of used them with other vehicles but not after all I went through.

Do
Review №9

Only place I trust with my vehicles anymore. The guys there even have compassion and understand life circumstances and do the best they can to help you. :-) Phil and his team are the best!

Ja
Review №10

They are hard working, trustworthy, and dependable. They are truly the best!

Su
Review №11

Great place . Great service.

Jo
Review №12

Car check engine light came and engine began running rough while driving I 40 near Cookeville. I stopped in Autozone to use engine analyzer to see what was wrong and ask who they recommend for service. South Willow Auto was one place they suggested. My experience here was great. Owner Phil and service manager Stacy were friendly and professional to work with. Repair was done quickly and correctly, and price was very fair. I recommend South Willow and plan to bring another car from Nashville to them for a/c repair,

Al
Review №13

Very helpful and great at recommending other places that are great, if they cannot fix or install parts.

Ke
Review №14

Trustworthy and they are pretty quick. Prices are close to or a little cheaper than a dealership but the work is solid.

je
Review №15

Great place!

Ky
Review №16

Good Honest shop. Have been doing business with them for years.

Ch
Review №17

Great service all the way around. First off, they have a student discount and are reasonable with price. Secondly, they appreciate their customers, especially those who are car enthusiast. And lastly, if they say that they will be done the next day, that just means that his team will work to beat that beat deadline. My car was ready for pick up in 6hrs.I took my 2017 Subaru WRX to get the stock flywheel and clutch replaced for a performance ACT clutch Kit and they got the job done correctly. So I did request to get some pictures of the clutch getting dismounted and the new clutch getting mounted and Stacy was very kind to acknowledge my request. Except, he did forget to do that for me. I am fine with that because I am sure that he would have loved to get those pictures for me if he remembered. Also a great thing that Stacy and his team did was return the stock clutch back to me (another special request).So thank you guys for helping me out and getting back on the road as soon as possible.

Ta
Review №18

They were wonderful and fixed my car in half a day.

ro
Review №19

Great spot, quick work and affordable.

On
Review №20

They are true to their word and do an amazing job on your vechicle. ☺

di
Review №21

These guys helped me figure out the weird electrical problem i was having with my truck when no one else seemed to have the time or inclination...including the dealership. friendly, knowledgeable, and absolutely helpful. i’d use them again!

Ma
Review №22

Was referred to this place by Auto Zone and I am glad I came. Very quick and efficient diagnosis on my car. I needed an alternator and they were very friendly and reasonably priced. Will definitely take my car there again when needed in the future.

Bl
Review №23

Great service, great value, great knowledge base.

Ja
Review №24

My family and I are on our way to Dollywood and, wouldnt you know it, the alternator goes out. I went to Auto Zone and bought one, called South Willow and Stacey said he would prioritize me and get me in ASAP. His whole team surrounded my van and got it replaced within 45 minutes. Alternator was $300 at Auto Zone and installation for it was $211 at South Willow. (Hooray for emergency funds.) Stacey and his team were so awesome and they will take care of you. Highly recommended!

St
Review №25

This is the best place. Top notch customer service

Da
Review №26

Good people to deal with, The owner Eddie Bush is a good Honest man.

Mo
Review №27

I went to south willow auto clinic today after being repeatedly suggested by another (!) auto shop in cookeville to change my rear brake pad as soon as possible .Stacey took my car in and after half an hour he let me know that the rear brake is fine and won’t need replacement anytime soon . He also did complementary tire check .The same event happened few months ago when that same (!) auto shop told me that my serpentine belt needed to be replaced and I came to Stacey (south willow auto clinic ) and he checked and let me know that my belt is fine .I am glad that we have south willow auto clinic and people like Stacey here for us .

Tr
Review №28

Its always been, in my experience, to always find the local garage because usually theyre the best, and this place is NO exception. Very good and friendly. Would recommend to anybody.

th
Review №29

I have a black 99 c 280 Mercedes and needed my ac vacumed and filled. Which they did great. Got home and it leaked all out. My wife took back he fix my ac line and filled it back for her for cheap. Great honest people would recommend any one

al
Review №30

Great guys and they do honest great work. Bit pricey but best in town.

Da
Review №31

Best general mechanic shop in Cookeville. They complete work timely, and charge fair prices.

BR
Review №32

Helped us out on the spot. They are honest, reliable, a nice facility, and nice owners and workers in general as well.I had a customers car break down around Cookeville, they took it to the dealer and they were trying to tell the customer that they needed something without gathering further information for the customer or myself.If you are in the area and you break down, I highly recommend to take your car to this facility.Thank you again for helping out our customer on such short notice!

Ti
Review №33

Great swift service. Very reasonable.

Mi
Review №34

My check engine light came on while I was in town visiting friends and I ran to Auto Zone on Willow. Gene ran codes and referred me to Phil Martin. Without hesitation they pulled my truck in and found out the coil had gone out. Instead of making an appointment for me to come back, they squeezed me in immediately.This is why you come to hometown mechanics! Honest and caring, just like family.

Ju
Review №35

Great service and great prices

Ri
Review №36

This is an excellent place to bring your car for repairs...... I own a Subaru, and there is a factory trained mechanic working there.

Ja
Review №37

Took care of my needs

Jo
Review №38

Best around/ they service 14 vehicles for us/ 100% honest

Pa
Review №39

Would not go anywhere else for repairs. fair prices,quick turn around time, work is always top notch and most of all, honest! Five Stars all the way!

St
Review №40

Best place in Cookeville to have automotive work done on your vehicle of any make or model... Good trust worthy ownership.

Da
Review №41

My daughter is in college in Cookeville and her car broke down. Stacey made me feel like I was a life long customer. He was fair and reasonable. If you need help this is the place to go.

Je
Review №42

I highly recommend them, always honest and goes above and beyond the normal repair shop.

Ri
Review №43

The estimate was $1850 and the final cost was $650 but that included a battery not in that estimate. Runs perfectly ~ thank you.

Li
Review №44

I have a penchant for older model BMWs, and I couldnt afford the maintenance anywhere else but Phil Martin and his staff keep me on the road. If youre like me and leery of doctors and car maintenance technicians, South WIllow Auto Clinic will change your mind... they are honest, friendly, and reasonably priced.

Ch
Review №45

We own Certified Automotive in Taylors, SC. One of our customers had an issue while in Tennessee and South Willow Auto Clinic went above and beyond to help our customer out! If you are looking for an honest repair facility, this is the place to go! Thank you for serving our customer!

Ji
Review №46

Totally disappointed. The problems my vehicle went in with were still there afterward, but my wallet was $1,500 lighter.

ni
Review №47

Honest like the day is long.

He
Review №48

If youre a female do NOT take your car here! They did not listen to anything i had to say on how my car was acting! Now 2 days later it did the same thing and left me in the middle of the highway. I had to pay another tow bill to take it to another mechanic. All they do is rig it up the bare minimum!!!!! It is the WORST customer service I have ever dealt with!

bo
Review №49

Great ,very helpful ,Honest ,As I was there waiting it was nice to see Happy customers come and go ,they should be the standard for car service

Do
Review №50

Great place to take your car. Very fair and honest!

j
Review №51

Stacey was top notch! Honest repair and price got my car going again Thanks soooo much Julie M. Cookeville TN

Da
Review №52

My Dad stopped here on the way through Cookeville to trouble-shoot an electrical problem with my 99 Acura CL he was borrowing. Definitely an opportunity that could have been easily abused by a mechanic. Instead, the employee that helped him thoroughly checked his electrical system, replaced a defective battery terminal, charged him $10, and sent him on his way. Thank you and Kudos!

Sp
Review №53

I actually have a question...... Do you guyz work on mufflers?? Like instilling them or no ?? Im just wondering if you guyz do.

Ch
Review №54

Always friendly, always top notch service at reasonable prices.

th
Review №55

Fast and honestPhil was able to fit me in the schedule and get the alternator fix in less than an hour.

Th
Review №56

Great service and great rates!

Er
Review №57

This facility has a warming look about it makes you want to walk in and just have a blast so just keep in mind that if youre this area you might want to look them up and follow through

je
Review №58

Great service 💃🏼

Au
Review №59

Great, fast service.

aa
Review №60

Great service

Ti
Review №61

Great place for any type of Auto repair. Phil and his staff are friendly and professional in all they do.

Le
Review №62

Treat women like they are stupid. Which I was and ended up paying for work I did not need

bl
Review №63

Bad advise, cost me much grief and money I dont have.

Am
Review №64

Didnt have good service and was rude!! Had to go to Jimmy Lewis Auto sales after I spent 300 dollars there!

Mi
Review №65

Very nice helpful people

Do
Review №66

Friendly & Very helpful!!! A+++++

Ri
Review №67

Everyone was helpful and friendly.

Al
Review №68

Good service

JB
Review №69

Very good people

Ma
Review №70

Fair and friendly and very professional

Je
Review №71

Good people

Sh
Review №72

Phil Will get it done.

Information
33 Photos
72 Comments
4.7 Rating
  • Address:640 S Willow Ave, Cookeville, TN 38501, United States
  • Site:http://southwillowautoclinic.com/
  • Phone:+1 931-528-2625
Categories
  • Transmission shop
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Oil change service
Working hours
  • Monday:7am–4pm
  • Tuesday:7am–4pm
  • Wednesday:7am–4pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–4pm
  • Sunday:7am–4pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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