Went for a passport photo. Quick & excellent service. The store was clean & employees were sharp. Yeah, just in uniforms, but there was pride in appearance & the store.Being slightly out of the way, three werent many people there, which is a plus right now.Definitely, anything I think they can do, Ill call ahead and try to give them my business. π
Was very rudely treated by Anthony who kept waiting on people in line behind me. Something that should have taken a few minutes took close to half an hour. Poor service.
Rockstar Store Manager Christian provided the friendliest PROFESSIONAL service I could ask for. He was as cool as Jake from statefarm, but an expert like Flo from Progressive π. This dude runs the store like he owns the place and Im super impressed and thankful for his service. Answered all of my shipping questions, and really set me up for greatness with FedEx. Keep rockin out brother!
Excellent Customer service by Thomas very Good and Excellent Employee
Very nice ppl and fast in & out
The staff has turned over a great deal over the past year or so. Nevertheless, we still receive excellent service at this location.
Great shipping place! Every time I drop in to ship something its always a great smooth transition. Customer service levels are very high. Cindy is the manager and she has always been great with customer service. Any shipping issues Ive had in the past she jumped all over helping me. Thanks FedEx team, you all are much appreciated. Easy access to store. Open parking and its free to park here.
If I could give no stars I would. I went here to have a package sent to my little brother for his 18th birthday. Heβs been doing so good his last year of school and just all his life. Heβs always been good and gave us no problem. I purchased some AirPods for him and had it shipped to him. I was told the shipment will be there Tuesday. But it didnβt arrive, I didnβt trip. But when the next day came I called because it said the address was wrong. I confirmed the address and the lady over the phone told me that the zip code was incorrect. The person that typed in the address when I went to this store typed in the wrong address. I pulled the address up on gps and told the lady the address and asked if she put the right address. Each time the lady said yes. I explained that to the lady over the phone. But she lied and said they corrected the address already before I called and had the package out for delivery at 7:34am. It is now 9:05pm and I called back because the package still hasnβt arrived. And I was told it doesnβt have a delivery date and isnβt scheduled for delivery. I was also told it could be lost and thatβs why it wasnβt delivered. So now my brother bday has passed and he didnβt get his gift and heβs been waiting since Tuesday for it. Iβm so pisssssst !!! I know that is t a word but Iβm just to upset to care! FedEx owes me my money back for losing my package.
Mrs Annette is very helpful and professional. She goes above and beyond to exceed customers expectation. Thank you Mrs Annette I would have given10 stars if I could
This place is awesome!! Customer service was outstanding and the lady that appeared to be the manager was very pleasant. I will be returning!
This is by far the best fedex lpcation i been too every single employee is amazing and helpful!
BOTH TIMES I WAS THERE THE CLERK DID ALL THE WORK. GREAT JOB. NEED TO ADD TIPS ON CREDIT CARD.
I walked in at 8:53 just expecting to print off 2 sheets of paper.... well it didnt happen as smoothly as I thought lol BOBBY was an angel. He was patient and kind and very helpful! I didnt get out of there til 9:15 they closed at 9:00 but he did everything he could to help get my documents printed off so thanks Bobby!
I was being completely patient, standing, while trying to mentally resolve a very small monetary issue with the FedEx employee. Apparently, I was being looked upon as being criminal because the employee made an emergency call to the police in order to have me removed from the FedEx office. Not only I was escorted out by the police officers, I was also informed that I would be charged and jailed for criminal trespass if I return to this FedEx office without written consent from the owner or authorized representative. Not only should customers behave humanely, Store employees also have an obligation to act/react in a professional manner. I have made numerous visits to this FedEx during the entire year of 2015, interacted with the employees each time with no problems. Now this.....
The staff, Bobby was courteous and helpful, i went back 2x after I dropped my package to ask him that the package is fragile so he put 4 red βfragileβ stickers on the 4surfaces of the box, then went back again to ask the weight of the package because it was not indicated in my receipt but he helped me with that. He wasnβt annoyed at all from me bothering him twice but was very helpful.
Clearly, one person working at this store is unacceptable. The nice lady was doing her best to ship packages, mail letters, and trying to assist me with the scanner. The computer froze and wouldnβt allow her to cancel the transaction. Needless to say, she unplugged it and credited the fee back to my card. This is a management issue, FEDEX needs to do better. Hire enough staff to handle the traffic or close it down.Thank you,TW
Mostly very good but there is one agent there who clearly missed the customer service class. I asked to speak to the manager today (11/11/16) and was told the manager was not in today. Not the best business model.
Very rude. I normally love fedEx but I never been treated so bad and by the actual manager. So rude!! She was the most difficult person I have delt with in a long time. Do not recommend this place at all!!!
Great location despite what others say. People just need to be patient and they will be satisfied.
When I first moved to the area, I will be honest that the service was quite subpar and the employees seemed to not be very happy with being there. However, in the recent months, this Kinkos location has greatly improved their staff and customer service and I go there daily for copies and other business needs. Thanks for constantly improving!
I loved it like pimps love stepping on dog do doo in their fly new gators
These people work their butts off to give thousands of people great service.
JACKIE do you hate your job? If you do. Then dont work there. Bad customer service from you. Im trying to print out something and this lady getting an attitude. Didnt even try to fake smile once.
This location is a joke... Hallie has been there all three times that I have gone and had absolutely awful service. She is lazy and completely unable to multi task.
Rude individual who stated I was stressing her out about sending out items I am paying to be shipped. She was sitting at a desk not being helpful when I walked in. Maybe you should find something else if thatβs an issue. Customer service sucks! Maybe she was personally stressed but horrible. Iβll never come back.
Always a pleasant experience fast an courteous service! Convenient location
Very helpful, friendly staff. They help you expedite your business and be on with your day.
The staff is very helpful and I have ONLY experienced GREAT service there!
Hallie was great. Polite and efficient. :)
I will never use this particular store again. The black female that was at the counter who appeared to be the manager was rude to say the least. Letβs just say she had her picks to who she spoke to in a certain way. I was in the store for at least 20-30 minutes and observed her. Again she was rude and i wont be returning.
Very effective customer service at the location.
Poor Service, Jackie multi tasks but is rude to the customers she does not want to deal with. Poor Attitude. Jackie is not a pleasant person to interact with.
The staff was nice and very helpful
Horrible service. ..rude rude rude....need new workers they was no help at all
Lack of customer service and overpriced. I paid $96.20 cents to send a one page letter size document to the Carribean. There was only one rep there and her idea of customer service was terrible.
Really poor service. Long lines. When I asked Hallie about the long, terrible wait, she giggled in the face of me and many other customers.
Poor service service Jackie and Manager wonβt tell managers name rolling eyes now she canβt see me and Cindy Center Managers sucks terrible service too me!!
Great store
Poor service and a very poor attitude from management.
Great
In and out
Horrible service
For about 3 months they left me a package outside my house and there was no one to pick it up and they stole it. And FedEx did not piss anything ...