Communication Is poor. I initially contacted them to schedule and appointment and received a message back immediately asking for my information to get scheduled. The message was super nice and courteous, but as soon as I provided my (Spanish) name and info, I received nothing back. Two days later I sent a second message to reach out again and see if maybe now they had something available. NOTHING again! So then a day later, I wrote a ONE STAR review (that got accidentally deleted by me), and lo and behold! I received a message an hour later asking what MY availability was. The whole situation was really weird! But I hope other people have a better experience.

I started to visit this salon following my hairdresser, Madison. The place is so clean and the entire staff is friendly. Every time I go in I end up in a conversation with other customers and the other stylists. They have beverages to offer as well. I love the color scheme. It’s relaxing and makes the visit even better. There is an area with a television if you need to bring someone with you. Great salon!

This is a great salon with many talented stylists. They offer a range of services, including: cuts and color for both women and men, nails, waxing, and tanning, all at competitive prices.

Love the atmosphere of this salon more than any other I have been to. Kayla fixed my hair from my disaster attempt of doing it myself. She took time and made sure I got the hair style I have been wanting for ages. Everyone else said my hair was to thin. She took her time and proved them wrong! Shes a gem!

Melissa is the best! She’s detail oriented, takes her time, and is a hoot! Loved her and can’t wait to get my hair done by her again.

Left messages to schedule an appt upon someones recommendation, more than once, and never received a return phone call. I guess they have all the business they need.

Diana did a good job on my hair. She was also courteous, and very nice. I will definitely come back to let her do my hair again.

Haley is the best! I wouldnt trust anyone else doing my hair. She knows my hair history and always knows the best thing to do.

Nemesia is fantastic and efficient with cuts particularly short. Relaxing atmosphere and great quality cuts.

Haley does a fantastic job! Always pleased with service here

The Hair Lounge is GREAT and my colorist/stylist, Heather Smith is AWSOME! I drive from Lenoir, NC; to have Heather, as my stylist and my hair color is very nice.Thank you Heather, see you Thursday, 09/21/2017 Trish Walker on 09/18/2017 😊

Heather H. took my appointment very last minute and gave me a great cut, exactly to my specifications! Will be back

Love love this place. I see Diana and love her. This salon is loaded with talent and the atmosphere is wonderful.

Excellent found my new Hairdresser here!

Great atmosphere and haircuts

Christina Lewis is great nice place

Love all the ladies here. Clean, nicely decorated facility.

Great people that treat you like family!

Heather is incredible she knows what is better for you, she is very nice

Misty is AWESOME. She cuts my hair perfect every time!

Thanx to Nemesia for the proper cut, which did not happen at a previous salon and her needed help .

First time here... Heather did a great job!

Amazing

Great Staff of girls..

Costumer service is gerat

Getting beautiful.

Never pick up the call for an appointment

Love Melissa