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Valliani Jewelers
377 Sun Valley Mall, Concord, CA 94520, United States
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Review №1

Thank you Susan and Kristine for helping me choose the ring and necklace. You were both professional and trust worthy! I had the best service at Valliani with them! Choose them!

Ta
Review №2

I went in looking for a gift for my fiance, and Kristine and AJ were able to assist me in finding the right chain. They were personable and listened to what I was looking for. They offered many financing options and gave me a good deal and affordable payments. Thank you.

el
Review №3

Excellent customer service from Kristine and Susan! They are both genuine “gems” of your company. Keep up the good work!👍🏼

Ja
Review №4

Administration was brilliant. Anson was extremely quiet with my needs. He worked indefatigably to discover the pieces that I needed and at the costs inside my financial plan.Best gem dealer there is. I wouldnt look for gems elsewhere. Cordial and educated and the costs are correct. Family claimed business. Youll adore Darren and Sabrina!!

ra
Review №5

When you come here make sure you ask for Kristine I showed her the ring my girlfriend picked out and she showed me all the rings that were similar and did a great job helping me choose

Ja
Review №6

Service was excellent. Anson was very patient with my wants. He worked tirelessly to find the pieces that I wanted and for the prices within my budget.

no
Review №7

My husband and were looking for an upgrade on our wedding rings, and the service was great. They gave us a good deal, and they were helpful and nice. I will recommend this store to anyone.

Li
Review №8

Kristine and Rosie were very helpful, my husband loves his chain, we will be going back!

Jo
Review №9

Kristine and Susan were awesome!!! Best customer service and best deals in town!!! Definitely recommending hi thank you AJ I came back and meme she help me to out on getting another diamond ring I love my new ring I’ll come back again soon

ro
Review №10

Look for Susan. She gave me the best price and experience. Thank you Susan. Im definitely coming back.

Au
Review №11

Amazing jewelry, even more amazing people. Thank you AJ and Kristin for helping me choose the perfect gift. ❤️

Ar
Review №12

One of the greatest experiences ever to buy jewelry, great people , amazing management! Definitely the only place I trust to get my jewelry !

Sh
Review №13

Just bought a great wedding band for my fiancee here. Kristine took good care of us and gave us a fantastic deal within our price range.

No
Review №14

I had the best service with Kristine. She was knowledgable and kind. Thank you

Vi
Review №15

Good Customer work Rosie and AJ come slide throw they got the jewelry for the low

An
Review №16

Keristine did a really great job very helpful i will be back to do business with her again soon

Er
Review №17

Awesome customer service loved AJ and Rosie super patience willing to help me out gave me a good discount . Definitely will be going back

Le
Review №18

Kristine and susan were a great help! originally had planned to look around but ended up getting a rope chain and anklet. they have amazing prices and were great at showing everything!

Ja
Review №19

Susan the best customer service and she is friendly and very helpful, just look for Susan she the best!!!

jo
Review №20

Loved th service , in n out quick with the price I wanted . thanks again guys

Lu
Review №21

AJ and Susan have me a great deal this place is literally the best

Jo
Review №22

The have a berry nice workers like kristine

Yv
Review №23

Rosy and Ajay services was beautiful they gave me more

Da
Review №24

Quickly was greeted , and helped right away . Great service

Mi
Review №25

Moe and Valliani are the only option when it comes to buying jewelry. I have purchased many items from the Concord store. Anytime I bring jewelry in, it gets polished. I get the 5 stare treatment every time.

KY
Review №26

Amazing people THANK YOU!!!

Di
Review №27

It is so unlike me to write a negative review. I like to support businesses especially when I receive good customer service which is not at all what I experienced at Valliani Jewelers. Do not be fooled by their high star rating as many of their ratings are from the employees, family and friends. You can see this by cross checking Facebook. My star rating would be 0 stars if I could have put it to write this review. I purchased a pair of diamond cross earrings from Valliani Jewelers which came with a warranty. A warranty that would only be good if you brought the earrings in every 3 months to be checked, which I did faithfully. I wore these earrings about 6 times and the last time I went to put them on the back of one of the earrings was so loose that I did not wear them and I took them in to the jewelers. The manager there told me that backs were not under warranty. First of all these are 1,100.00 earrings and the backs are plastic. Plastic backs? For a pair of diamond earrings selling for over 1 thousand dollars? We went back and forth over and over again as to why he wouldn’t replace the backs and why they were plastic. I ended up leaving in frustration to go home and find the Warranty that came with the earrings. If you shop here ask to see the warranty first. They word it very unclear in certain areas and I think if you were to read the warranty that would come with the jewelry you were going to purchase you may not purchase it. I returned again with the earrings and the warranty and read him the area in the warranty which should cover earring backs and he still refused to help me in any way no matter what I said. Now I had earrings without earring backs. Helzberg Diamonds has given me free Sterling Silver earring backs on numerous occasions so now I am able to wear my earrings again and they have the best and personal customer service. Also, I had another jeweler look closely at my cross earrings from Vallaini Jewelers and he said there was some glue in an area between the diamonds and it looked like a smaller stone was put in it at some point. Needless to say, I will never step foot in Valliani Jewelers again because of their poor and rude customer service and low quality jewelry with high prices. .

Ed
Review №28

Tried this store and found it to be very nice. Hanson, the store manager, is a very nice guy and what he sold me was beautiful and very nicely priced!

er
Review №29

Very professional place! Workers very friendly and respectful! I really liked how Anson helped me fine the perfect ring for me! They have fine jewelry and diamonds!

Om
Review №30

The staff was extremely helpful and patient with my soon to be wife and I in picking out our wedding bands. They were honest and had excellent pricing, I know because I shopped around at about 7 or 8 other places. After the transaction, they even cleaned up my grandmas old wedding ring! If you are tired of dealing with pushy salespeople look no further, this is the best place to get your jewelry period.

sc
Review №31

Mo and Anson were very good and they took very good care of me. They were nice and courteous. Trust me, this is the place to get jewelry.

Ar
Review №32

Good customer service. Professional staff.

Sa
Review №33

Awesome jeweler!! I love my ring so much!! Ask for Mo, he knows how to treat his customers!!!

Jo
Review №34

Anson is great! Definitely coming back

Ty
Review №35

Very expensive for the quality of the items.

Ka
Review №36

Ring for myselfI had the pleasure of having Humaira showing me beautiful rings. I went there with my husband and I must say we very pleased that Humaira gave us an excellent service and offer that we could not pass up. Thank you Humaira for taking really good care of us and the beautiful ring. We really appreciate all your help and keep up the good work. 👍☺Kalash/Jasvir Singh

Information
25 Photos
36 Comments
4 Rating
  • Address:377 Sun Valley Mall, Concord, CA 94520, United States
  • Site:http://vallianijewelers.com/
  • Phone:+1 925-680-9786
Categories
  • Jewelry repair service
  • Jewelry store
  • Watch store
Working hours
  • Monday:11am–7pm
  • Tuesday:11am–7pm
  • Wednesday:11am–7pm
  • Thursday:11am–7pm
  • Friday:11am–7pm
  • Saturday:11am–6pm
  • Sunday:11am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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