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B&D Towing
2250 Vía De Mercados, Concord, CA 94520, United States
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Al
Review №1

The tow truck driver was great they did a great job only thing it was a little pricey for one block they charged me $180, but they were there for me when I needed them!

za
Review №2

My car was towed on Saturday, when I called to pick it up the admin told me that there is a $100 weekend pickup fee and a $30 daily storage fee. So by the admins advice I waited till Monday. When I arrived I discovered its a $130 daily storage fee. When I explained the issue to the tow they suggested that the weekend admins dont know the prices........ Extremely unacceptable. Why would I wait 3 days to pick up my car if I had known the actual cost I asked? Only response was whoops. I highly recommend that you dont use these tow drivers for your private property

Sh
Review №3

Cost me 360$ to get my car back, 200$ for towing, 100$ for Storage of the car and 60$ to open the remote gate, 60$ for the freaking opening the gate. Like it costs 60$ worth of electricity to open on gate. This is too much. 360$ to get your car back once towed

ni
Review №4

Very professional on the phone, the driver was on time and clearly Knew what he was doing

Jo
Review №5

Tony was awesome and Juan!

D
Review №6

Outstanding service. Kim was very nice taking the time to listen to our problem and requesting a picture of our car to make sure that the right truck was dispatched. A HUGE THANKS TO TIM, WE WILL BE ETERNALLY GRATEFUL WITH HIM. TIM WAS AMAZING, our little cat was trapped under the hood of our vehicle, Tim is a true hero, he didnt give up, he thought out of the box and got our precious pet out from underneath of the car. Again, thank you Tim and may God Bless you!

Jo
Review №7

B&D was fast, friendly and helpful! I would use them again for sure.

Jo
Review №8

Called for a lockout service. Was quoted $100 for it. Didnt realize I only had $98 in my account. Driver threatened to call the police over $2 ..... for a 2 minute job. Please dont support companies like this. America is greater than this.

Ro
Review №9

I have seen the positive reviews which is why I picked them—however my experience was not great. 1 1/2 later than the time they quoted when I called. The driver shared that dispatch sent him on a pick-up first which was supposed to be a quick —-guess not. The thing that disappointed me was that nobody called to give me that update. I just sat there waiting for the tow. If you can pick a different company I would highly recommend that.

St
Review №10

Driver was experienced and carefully deliberate in all that he did. Easy person to talk to, polite, and had a good conversation about hot rods. Will definitely use their service again.

Ve
Review №11

These guys have had to tow atleast 15 cars out of my spot. They are always quick to show up and super nice! Thanks Guys!

Sh
Review №12

After waiting for AAA for 1 1/2 hours, I called B & D towing and they were there in 30 minutes. I have a large camper van and they towed it with great care. I’m very happy with their service.

Ch
Review №13

Very bad service! Damaged my car and didn’t take any responsibility for that.

ri
Review №14

I was leaving my boyfriend’s house and got a flat tire down the street. I know very little about cars and got quite anxious. I called B&D Towing because my boyfriend had used them, and received a call from Javier. He was polite, efficient, and I felt immediately at ease because of his professionalism. Thank you!

El
Review №15

Quick service

Ma
Review №16

They were on time, professional, and put my truck right where I wanted it. I will be using them again.

Sa
Review №17

Best rate in town and arrive less than 30 min after I called

Br
Review №18

There are some good and honest people who work here. So thankful for their speedy service when I needed them the most! Thanks B&D!

Fa
Review №19

Super friendly and understanding. My car was towed but I couldnt even be mad cuz the guy was so helpful and I got there 10mins after they closed and ended up being short on $ by accident but they were totally cool and worked with me!!!

Ti
Review №20

I called B&D after my original tow company sent me a battery truck instead of a tow truck! B&D got me off the road and to my repair shop fast and it didnt cost me an arm and a leg! I will be saving their number for the future!

Am
Review №21

When I thought it couldn’t get any worse it did. My axel broke while out of town. Called like 7 different tow companies all out of my budget ( which is nonthing lol) but then like a ray of sunshine on this cloudy gloomy day my angels appeared. Great customer service for the second she answered the phone to the tow driver taking me home. If I could do more than 5 stars ⭐️ they surely would get them. So happy and blessed!

De
Review №22

Fast, friendly service. I will definitely use them again!!

Ci
Review №23

They act like your a bother horrible customer service, they try to ignore you as much as possible. They drove my car with no fluids in it, I just hope they didnt do more damage or I will be reporting it. Who does that anyway? Someone who doesnt care obviously! Try and avoid this place as much as you can. They told me on the phone was my car was not drivable then when I went to pick it up with a different tow truck they drove it out to the street to get it out of their lot and charged a fortune 300 for overnight? They robbed me!

ye
Review №24

I went to this place on behalf of an insurance company receptionist was nice but there was other guy who was extremely rude and insulting Think twice before you give business to these guys Go to Jim’s or Mikes they will treat you much better

Ch
Review №25

F@&# this towing company. On November 22, 2017 in the morning my car towed. F@#% that fat mexican came an invited nobody called to get my car get tow. The fat mexican was making any excuses.Coz my unlcle came out and ask him what is hedoing. first he said that my car was a stolen car, and after that he said that my car is park in the fire lane. Its been parked there for several months now, even cops sees it they dont even say or do anything. He said after that my association called. And my uncle said that i have the keys in that car, he said ok go get it. then my uncle went inside the house but couldnt get the key coz my room is lock because i was at work. My uncle called me at my cell letting me know that my car got towed. So i called the place ask them if they towed my car. They said they have it and come today before 5pm, bring $240 cash and the keys to the car. If i dont come that day it well be more.I hope they have a very nice turkey. Fu#%3&#

mi
Review №26

Great service, clean trucks, drivers are clean and very professional. Very accommodating!

To
Review №27

All I can say it that they have one of the worst customer service and high prices.

Na
Review №28

Food for thought: If you dont want to pay towing fees dont have your car towed! They were doing there JOB!

Ha
Review №29

The have lots of Tesla take off times n tires. Check em out. They are behind Concord audi

Ja
Review №30

Fast response and great office.

Am
Review №31

Fast and professional service. Will be using them again if needed.

Th
Review №32

$455 to get a car back after parking in an empty lot with poor signage. This is nothing more than extortion and they should be ashamed of themselves. They also misquoted the price on the phone.

Da
Review №33

Awesome, fast, friendly service! Thank you Song!

Br
Review №34

$725 to get car that they had for 3 days... Is that even legal?

Mi
Review №35

Easy service and great people!

Ни
Review №36

I asked for towing at noon for 4:30pm, we made a deal, I was rushing home to be there on time, so I can open the garage, called them and they told me sorry we can come in 2-3h. And it was really urgent for me, I told them. Very unprofessional!!!

Sa
Review №37

Called for a tow twice and was hung up on, twice.

Ro
Review №38

Great people especially the drivers

Ji
Review №39

Timely and friendly

So
Review №40

They sold me a bad car after they lied and said nothing major was wrong but instead of them fixing it they wouldnt let us on the property after they took our money.

Ks
Review №41

Horrible customer service

An
Review №42

If I went for what was my car and by the way to take it they pushed me the car and that is punishable because the crane has to be next to the rim but they did not open the car and to open it, put neutral and take it and soon I will make the complaint corrupt couple

Я.
Review №43

In fact, the gang is taking away cars and demanding a lot of money for it. Money scammers. There is no honor or dignity in them.

Information
76 Photos
43 Comments
3.7 Rating
  • Address:2250 Vía De Mercados, Concord, CA 94520, United States
  • Site:http://www.bdtow.com/
  • Phone:+1 925-326-6788
Categories
  • Auto wrecker
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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