Just bought a car for my daughter. Todd and Brandon were great and easy to deal with. Much appreciated.

Joe, Trey and Taylor were amazing! I drove over 4 hours to get my new WRX from them, and it was worth every minute. This was the best experience I have ever had with a dealer - from start to finish. They are honest with you from the beginning. Highly Recommend!

Subaru was a great experience. Everyone is very nice and great people. Great experience.

Had some rod knock issues with my 2017 wrx. Kevin did an excellent job making sure all my questions were answered and addressed any concerns I had. Kevin went above and beyond to ensure that I received the best repair service. I am beyond thankful for the work that was done and I know that this dealership puts the customer first. I will continue to use this location for all service needed in my vehicle. Thank you

I was looking for a new car and people that trusted told me to get a Subaru, they run forever. And I was pointed to Subaru Concord. There I met Joe who was very glad to answer all of my questions with calm and much patience. (The Marines ruined my hearing, so he had to repeat a lot of stuff). When I explained what I needed in a new car, he asked me several questions and then he suggested a Subaru Outback. He did not play any of the car salesman games that I have seen in the past at other places. He never pushed anything, he gave me options and I chose. When it came time to the final stages I got a fair price for my trade in and then when I talked to Brandon and signed the final papers to seal the deal he too was very patient with me and answered all my questions.I drove away happy with the people that helped me get the right car at a fair price and I love my new Subaru Outback!

I purchased my 2021 Forester here and overall had a great experience. I purchased from a few hours away and had to put a deposit down to get the car that i wanted. Taylor was my first point of contact and she was so pleasant to work with! Michael was my salesman and he was fantastic when we came to pick up the vehicle. I highly recommend him to anyone looking for a new car. Trey, the Sales Manager, was also great to work with and was very responsive when I had questions.I had less luck with the Finance office. I started speaking with Paulie prior to pick up so that I could figure out my options for an extended warranty. He was pleasant at first but then was very irritable one day and when I asked if he could price match the extended warranty to what another dealer quoted me he responded unprofessionally. I requested that I work with a different Finance manager when I pick my vehicle up and worked with Brandon. Brandon was good overall as he was fast and he offered me a reasonable price on the extended warranty (though it was still $100 more than another dealer offered). When I first told him that I would go with the other dealership for the warranty he told me that it was impossible to purchase that warranty from another dealer since my vehicle will be considered used once I drive it off the lot. I knew that this wasnt true and later had it confirmed by the other dealership.I understand that Finance needs to make sales on the warranties and maintenance plans. However, I have no respect for salesmen that try to use scare tactics on customers and take advantage of them. For others purchasing, do your research on the warranties. I knew going into the dealership that the 10 year/100k mile gold plus warranty costs dealerships $1750 for the $0 deductible plan. Its smart to shop around other dealers, as they range heavily in what they charge for warranties (can vary by $100-$800). Also, new Subarus come with a 3 year/36,000 mile warranty. You can purchase the extended warranty any time prior to that expiring from any Subaru dealership in your area/state, so take your time and dont let someone pressure you or scare you into thinking that you have to purchase the warranty the day you buy the car. Its simply not true.In the end, the great service received by Taylor, Michael, and Trey outweighed any issues I encountered. I would definitely recommend the dealership to others, just be sure that you do your research and go into the finance office well informed (though thats the case for any dealership, really).

I had an excellent experience buying a car here! Jason and Trey were great and really cool to work with. I was able to go through the paperwork quickly as well. I highly recommend!

Friendly, patient, explains everything in detail answer all your questions not there for hours in and out in 2 hours only have one issue limited colors in the cars🚙...we ❤ the color of our car. I recommend Daria Robinson she was Great!!!👍

Best auto dealer that I have ever done business with.

Outstanding from beginning to end. I can go on and on, but you may not have time to read it all...From the second I walked in the door Joe Power and Earl Broadway welcomed me immediately. Great eye contact. They listened to get a grasp on my interest and went right to work attending to my every need. I have purchased other vehicles in the past, but was always made to feel like the Dealership was picking the car they wanted me to purchase. I never felt that with this team, all the way from the courtesy and pleasantry I received from the lady answering the phone everytime I called, to the best possible deal imaginable and lastly, my experience with Mr Pauley when I was signing the final documents. I am personally pleased and I hope you all know what great stars you have in Mr Power and Mr Broadway. I highly recommend this team to anyone looking to purchase a vehicle. The best experience ever at Subaru of Concord. It just felt good!!10 stars!!

My experience at Subaru Concord was wonderful with Kevin Banther and Zach Ratley. My overall experience was absolutely exceptional. All my concerns and questions were thoroughly investigated and answered. They helped me obtain a vehicle that best met my needs and fully explained product features and benefits. They additionally helped me trade in my prior vehicle to get the best possible deal. Everyone was incredibly professional, kind, and easy to work with. I will absolutely be going back to them for any future purchases and highly recommend.

I have never had such a wonderful experience buying a car! Dasha provided the most wonderful service! I have some back pain issues and she was knowledgeable and extremely kind when finding me the perfect Subaru. A week later I am still discovering wonderful things about my car that makes my life easier. She really knew what she was talking about. I feel so lucky to have had such a great sales team. Thank you! I would recommend this dealership to everyone!

I went into the Subaru Concord after a long day of car prep and planning, looking for a specific car that I found online. While it turned out that the specific car was no longer available, Aaron worked with me to find an even better one and make the process super smooth and easy! Thanks so much Aaron, you were awesome!

I cant say enough how great an experience we had buying our first subaru from Joe Power at subaru concord. The whole team made the buying process so easy that we almost forgot we were buying a new car. They made us feel like family. Thanks Joe for an awesome experience!

We showed up looking for a specific car, but found it had sold the night before. After a long day of no luck in our car shopping we were relieved to find that Aaron Balentine was willing to help us find another car that turned out to be a better fit. He listened and helped find a car that fit our budget and the style we were looking for. Ive shopped around for other cars before and this process was super easy in comparison. He explained all the paperwork to us in a way that wasnt overwhelming and complex and made sure we knew that we were making a good decision. When it came time to sign all the legal documents, we worked with Paulie who was as friendly and helpful as Aaron. Overall it was a great experience buying a car and a great way to end a long day of car shopping.

I took my car in for issues around the radiator and cooling system. The radiator was damaged and was not holding coolant/water, and was sputtering it out at the top. While I knew this was the first issue, I also wanted to get a diagnostic for if the problem had gone any further. Subaru had the car for about 2 hours. The communication between the mechanic and the person handling the appointment was poor and confusing, I had to go to the mechanic personally to figure out what was going on. They told me it was blown head gaskets, and it would be over $3,500 but couldnt give me an exact price. They didnt address the radiator that was clearly damaged on the inside lip just below the cap as a reason and first part of the problem to address. The next day I called another nearby Subaru to get a quote on the head gaskets if that was the issue, and they told me $4,500+ . Of course this was out of the question for me and appalling to have the quote go up that much without even knowing if that was truly the issue.I took it to a mechanic nearby and they told me they couldnt possibly diagnose that it is the head gaskets at that level of certainty until they replaced the radiator, and then from there see if the problem continues. The woman at the desk of this other mechanic was so kind and accomodating, explained everything to me from a wealth of experience and knowledge even though she wasnt the actual mechanic. Unlike the man who was handling the appointment at Subaru who seemed to be confused and uncertain about what was actually going on, although he was kind.They replaced the radiator for a total of *$400*, and that was the ONLY thing my car needed. Not to rip apart the engine and replace it without going about the very first and most clear possibility of the problem. I am glad I took my time to seek out other mechanics, because it seems that Subaru would have completely robbed me.

I recently brought my first Subaru here and had an amazing experience! Everyone was so nice and understanding throughout the whole car buying experience. If you are looking for a car here I highly recommend speaking to Jose. He was wonderful to work with and helped me find the car perfect for me! I will most definitely be forwarding everyone I know here when buying a new car.

We had a great experience shopping with Subaru of Concord. Our salesman, Michael Tranumn did the best demo on our trial drive. He explained the safety features, and there are many, and so much more. Michael had to find a Forester the color we wanted. He kept us informed all the time as they secured our Forester. All the personal were friendly and helpful while finalizing our purchase. Trey Hood one of the sales managers was good to deal with. We are getting on in years but I can safely say this was the best buying experience we have ever had. Thanks again Michael Tranumn. The Forester is great if you have back issues or need extra head room. Easy in and out.

After being ripped off and not listened to at Randy Marion, we decided to go to Subaru Concord. Best decision! Please go see Bruce Trey Hood and Jalen McDonald!! Super friendly and really listened to my needs! They got me the best deal and spot on to my asking price. Everything was straight forward and nothing was done behind my back. Every time I signed a piece of paper, it was explained what I was signing. They didnt have my car on the lot, but they put in the effort to get it delivered as soon as possible. This was a big help since I was told at the other dealership there were no more cars anywhere else. I am so excited to get my new car! Thank you so much for making it happen even without an appointment!

Bought an incredible Subaru Outback from Michael Tranumn and the Subaru Concord team yesterday. Michael was helpful, yet never in too much of a rush, like it feels many car salesmen are. He was kind, yet not pushy, helpful yet not obtrusive in our time deciding what car was best for us. We walked in not thinking wed buy a car, but left knowing we were in good hands, well pleased. Thanks Michael!

I bought a car here today and the service was amazing! I made an appointment to trade in my old car and the sales rep that helped me - Aaron - was awesome. He was super knowledgeable and friendly and worked with me to get me exactly what I wanted. I couldnt be happier with the service and the car I got!

My experience at this dealership was the best I have ever had! I had a few snags in my car buying process but the entire team made sure I got exactly the car I wanted. Thank you Todd, Pauline, and Earl! Your tream at Subaru of Concord is top notch. Anyone looking for a new car in the Concord area go talk to these guys. They will take great care of you. 💙🚙

Just bought a new car there Monday. Started my day off on the phone with Earl who helped me get approved and then ended our day with Jose. Both men were awesome to work with and we love our new car. Outstanding customer service. Paulie was amazing too!

Most painless car purchase weve made. Our sales consultant Michael Tranumn was helpful in showing us all the cars we were interested in and was not pushy at all.We did a little bit of paper work online and Michael had all the papers ready to sign that evening. Getting financing was a breeze. Overall very satisfied with our experience.

Thank you to Aaron and Pauli’s for a wonderful car buying experience!!! Great people.

This was my first time ever buying a car and I had the most amazing experience. From the moment I walked thru the door to the moment I left with my new to me car, everyone was so nice and open and helpful! Jose was my salesperson, and he worked with me to get the price and monthly payments in my range.The process could not have been any easier, and now Im the happy owner of a Forester! Honestly, 10/10 for Subaru of Concord, you cant go wrong with these folks!

This is my second purchase from Subaru Concord and I cannot say enough about the amazing, non-pushy, genuinely kind service I received. Kevin is so knowledgeable and helpful. Today I called him just to see if I could possibly get into something bigger for my large and very active family, tonight I drove off in a brand new Subaru Ascent. Trey helped me find all the bells and whistles AND they helped me stay within my budget. I always pay to have my services done at this Subaru and I drive 20 miles out of my way because they treat me like family, with respect and honesty. If you’re looking for that in a car dealership, Subaru Concord is for you, too.

Daria was great to work with. She delivered on everything she said she would along with the sales manager Trey. And a shout out to Paul, who patiently, and professionally answered all my questions. I, along with my husband, have never had an experience like this when purchasing a vehicle. We will be back.

ONE OF THE WORST DELAERSHIPS OUT THERE. highly recommend doing business everywhere else but here. I’ve purchased 3 vehicles from other dealers and wow this one was the worst by far. Traded in my tacoma and they didn’t match the offer I was proposed by another dealer…. I wanted my tires and rims put on my new truck that I bought from them. The techs took apart my wheels and broke my tpms sensor. A 280$ part and blew my tire back up! I was rolling the tire and there was a part rolling inside the tire… no integrity or right doing here. The truck had a brake module issue and wheel speed sensor issue which I had to cover. As well as sold me a vehicle with no wheel lock key!!! How am I supposed To change my tire if I get a flat? This dealership was a joke. The sales man I had was ok. He rushed me because he has to do an arrand or soemthing? Not very proffesional at all. Then comes to finance. Took me 5 hours to even get to finance because they had a delivery truck bring in customers cars and everyone and there brother was there. 1/10 for this place. Wouldn’t bring your car for service here either better luck at jiffy lube lol.

Thank you for the red Chevrolet Impala LTZ 2013 it is immaculate and drive good and you guys are awesome.

I love this dealership. Everyone is super nice, courteous and not pushy at all. I bought a WRX Hatchback from this store in March 2019. The process was super smooth, simple and quick. I highly recommend stopping at Subaru Concord if your shopping for a vehicle.

Subaru Concord doesnt cease to amaze me. Not only did I have an excellent car buying experience with them in December, but today I took my car in to have a tire replaced and did not have an appointment. Not only did they fit me in to their already busy schedule, but they were so kind and understanding the entire time. I would recommend them for both sales and service any day and they have gained a customer for life.

Positive experience with this dealership. Everyone was friendly, upfront, and honest. Would recommend this dealership to anyone.

I take my Subaru 2013 Crosstrek XV to Subaru of Concord exclusively. The service department is great and always greet you with a smile and willingness to help. If you have Subaru, do yourself a favor and come to Subaru of Concord. If you are looking for a Subaru, again do yourself a favor and come to Subaru of Concord.

We purchased a CPO 2018 Subaru Crosstrek. Aaron was our salesperson. He was great, very accommodating, low pressure. I have to admit I am a hard customer, and he handled it very well. The dealership is clean and comfortable, the lounge is stocked, I enjoyed a cup of coffee. We were offered refreshments more then once. Brandon was our finance manager. He was great to work with as well. He was efficient and didnt make us wait forever like I have seen at other dealerships. My wife and I were very pleased with our experience.

Extremely positive experience at this location. Was casually looking for an upgrade and was only going to jump at a perfect deal...Daria was able to get it done! Did not feel pressured to buy and she was very knowledgeable on the models, years, and trim packages. Would highly recommend!

Great dealership, bought my Impreza today! I requested a very specific trim with a 5 speed and they did not disappoint. Thank you Daria, Taylor, and Bruce.

This week I purchased my 1st Subaru Outback.. After spending the past 3 months checking in on all my favorite dealerships. Ford, VW, Volvo, KIA. Then to Concord Subaru. I found my Nirvana- Aaron Ballentine, Brandon Smith, Zack Ratley were professional, expedient, excellent sales team. This team is exceptional I highly skilled and knowledgeable about the cars they sell. Im now a Subaru convert! Thanks to the Subaru team!

If you are looking for a no pressure, safe dealership for your friends and family, this is it! Yesterday I purchased my dream car from Subaru in Concord and I couldn’t be happier! I had a bad run in with a dealership down the road and stopped in just to look at an Outback. The moment I stepped on the lot I was warmly greeted by Kevin Wringler. First impression was that he was kind, low calming voice, knowledgeable, and willing to listen. I know you’re not supposed to, but I laid the truth out for him about the financing I had been approved for and told him I just didn’t think he would be able to help me. This is the point where other dealers made me feel less than and stopped trying, instead Kevin gathered some information from me and assured me they could work with me. Even though it was closing time and he knew I more than likely wasn’t purchasing today, he still took his time showing me the ins and outs of the vehicles I was looking at. I really enjoyed the fact that he listened to what my needs were and applied them to the presentation of each vehicle. Not once did this man make me feel pressured. He made me feel safe like my dad does and that meant the world to me. Once the dream car was decided on came the behind the scenes work where Paul McNaught and Bruce Hood worked their magic and fought for me to get my payments where I needed to be financially! Signing my paperwork with Paul was enjoyable because he took the time to speak to me on a personal level. We laughed and shared jokes and memories and once again he did not pressure me or make me feel uncomfortable while offering warranties and coverage. His explanations were clear and to the point. While we were signing paperwork the team there quickly cleaned and primped my vehicle. Kevin was determined to get me a full tank of gas during this crazy gas shortage and he delivered! Bruce Hood came out and he expressed a genuine concern for me and made sure that I knew he was here for me if I needed anything. On top of this wonderful experience Kevin then sat outside with me until almost 10:00pm slowly and thoroughly going over the features of my car. I know he had to be tired and wanted to get home to his family but he didn’t show it. Thank you so much to the team at Subaru Concord, please don’t ever change!

Customer service was good. There was no hassle when trying out a new car.

The shopping experience was amazing. Kevin did a great job, he was extremely knowledgeable and helpful. He was clear and transparent the whole time. Thank you!

Easiest car purchase I ever made. My Subaru Concord salesman, Malik Vandiver, is the best. He knows the automobiles inside & out, and can answer any question. Customer satisfaction is Maliks purpose.

Everyone was super kind and helpful! Great customer service during my entire trip!!

Great people, easy process and great deal. It didn’t take long of a process

Long history quality product. Service is excellent. I can highly recommend this business

I find these guys to really accommodating and easy to work with. Unfortunately their waiting area is just awful. No plugs for computer or phone charging. The coffee is the worst ever and no vending for soda or snacks. They really need to join the total customer experience bandwagon.

Great people to work with! Be sure to ask for Trey the sales manager. He helped me get my mother in a new subaru outback!!!

We purchased a 2018 Subaru Outback on Monday Sept 14, 2020. Our salesman was Michael Tranumn. He was most pleasant and very professional! He was not pushy and made certain we were very happy with the vehicle! Thank you Michael for making this a great experience! Subaru Concord is fortunate to have you as an employee!!

I have never met a team of nicer people! My wife and I have both bought cars from Subaru Concord and will continue to do business with them!

Overall my experience with purchasing a car from Subaru Concord was awesome! Michael went above and beyond with the entire experience even when it came down to meeting me on the other side of Charlotte at 8am for a test drive and then back in concord at 6pm to finalize the sale all to work around my schedule. I felt that everyone was upfront and worked hard to give me the best deal I could possibly get. Brandon was also great to work with through the final paperwork and only improved the entire experience. Overall 10/5 stars! We’ll be back for the next car for sure!

Good people to deal with. No real pressure to buy now. Only thing did not the over 200 miles on a brand new 2021 Outback.

Im happy to leave this review because this car buying experience was the most positive Ive ever had. Everyone I interacted with made me feel welcome from my initial phone call with Taylor at internet sales. Trey, one of the sales managers, called me while I was enroute on my 3 hour journey to check on me and to tell me he had lined up a female salesperson as I had requested. Trey welcomed me as I drove up and quickly introduced me to the deligtful Daria, my sales representative. She was extremely knowledgeable, warm, kind, and professional. I felt very comfortable with her throughout our transaction. She helped me navigate my way through setting up my bluetooth and navigation and made sure I had everything I needed before I set off towards home. Paulie, the finance manager, was extremely patient with my endless stream of questions about financing and warranty options. He was a wealth of information and made me feel comfortable also. I felt like I got a fair trade-in, was happy to discover that my used Forester qualified as certified, and felt that the warranties I purchased were valuable and will definitely help with the life of my vehicle. I am thrilled to be a part of the Subaru family at last. Thanks to everyone at Subaru Concord!

We had a great experience with both Taylor and Jalen at this dealership. We felt so comfortable, everyone who worked there was super friendly, no pressure and took the time to answer all our questions. We even drove from Atlanta to Concord, NC because they had a better deal than we could find locally. We are extremely happy with our 2020 Subaru Outback XT!

I had a great experience at Subaru Concord from the moment I called about one of their used cars to the moment I left the lot. Malik greeted me and answered all my questions, it was his attentiveness and patience that helped me decide to make my purchase. I would highly recommend using them if you are in the market for a new or used car. I even had issues with my car lock system and they fixed it for me the same week.

Worked with Zach and Malik. Best experience I’ve ever had from a dealership! Looked at about 10 different vehicles through 6 different dealerships of all makes. Ended up with an awesome deal just on Subarus part, however Zach and Malik helped streamline the process and weren’t like your typical bad experience with dealerships. Would absolutely recommend and return one day.

I was in for routine maintenance and inspection. Service reception and waiting area are immaculate. Service personnel greeted me immediately upon arrival and everyone was dressed neatly, professional, polite, friendly and informative. Also practicing Covid protocol.Thank you for fast, efficient , courteous customer service!!!

I always have great interactions with the service team & love that Subaru is dog friendly 🐶! Also, service thus far has always been faster than estimated.

They are nice and friendly will take care of u.

The staff is fantastic and Daria was very helpful!

I would like start by saying that I dont typically leave reviews, good or bad, however I believe that this 5-star review is warranted. I originally requested an online price on a 2020 Subaru Forester and was promptly contacted my Adam with the information that I had requested. About two weeks later I made an appointment and meet with the salesman Todd who was very helpful and informative. He arranged a very helpful test drive that helped me make the decision that this was the vehicle that I wanted. After a short discussion with Todd, the sales manager Earl, and the General Manager Trey we came to an agreement on the price. The paperwork was then done quickly. I was offered the typical add-ons but did not feel an unusual amount of pressure to accept them. I was also introduced to service department which I thought was very nice. The entire purchase process from arrival to leaving with the vehicle, including securing financing and a tutorial on the vehicles features, took less than 3 hours, which is very impressive. I highly recommend doing business with this dealership. As a side note, thus far I am very happy with the 2020 Forester.

I did not purchase my Subaru here, but I should have! Despite my purchase elsewhere, the service department at Subaru Concord has been REMARKABLE! Rodney Hume has been outstanding and has consistently gone over and above to provide excellent customer service! They will be my go to dealership from here on out! Thank you Subaru Concord!

Im always very happy with the service at Subaru Concord. I bought my 2020 Subaru Outback from another dealership and have regretted it ever since. I drive out of my way to take my vehicle to be serviced there.

Very nice staff. When I need OEM parts, I go here.

I recently bought my first Subaru (an Outback) from Subaru of Concord and it was the best experience Ive ever had with a car dealership. The Sales and Service staff are professional and courteous, the facilities are top notch, and the purchase price was remarkably fair! My wife and I are looking at the 2021 Crosstrek as a replacement for our aging Elantra. Strong recommendation to check this dealership out (rare coming from me)!

2nd car purchase from Michael and team at Concord Subaru thankful for working with us to make our purchase we love the new Crosstrek really fun to drive up 181 to Linville NC

I called about a vehicle they said it was in the shop getting fixed. I left my phone number and asked them to please call me as soon as it got back because I was interested in purchasing it. They said I’d be the first one they called when the vehicle had returned. A week went by with no call, so I finally decided to just stop at there dealership to inquire again about the vehicle. To my surprise the truck was there the problem was another couple was looking at the truck. I waited 2.5 hours just to be informed that they had sold the truck!

From my limited experience, the rare good salesmen can be found here. I didnt buy a car through the dealership, they knew I had no intention to do so, and they still helped me save close to $2000 in my current situation. I could only imagine what they would do with more incentive. Highly recommend!

My husband and I had the best smooth and transparent car buying experience with Subaru Concord! We were very nervous about going to look for a vehicle, but Colin Snedegar was very knowledgeable, helpful and friendly. He made us feel very comfortable with our searching and buying experience. We did not feel pressured to purchase, but we definitely felt like he was looking out for us. We are very satisfied and look forward to doing business with Subaru Concord in the future!

The best dealership! Everyone is friendly, kind and the service is superb.

This was the best car buying experience I have ever had. I am in my upper 50s so I have purchased a few cars in my day. My sales consultant was Daria (Dasha) Robinson. She was pleasant to work with, took time to show me several vehicles, and gave me no pressure. We financed with Concord Subaru because their interest rate was lower than our credit unions. Working with the finance manager, Paulie McNaught was informative and pain free. He is very good at his job. I will definitely stick with Concord Subaru for all my automotive needs.

I just bought my first Subaru! Michael in sales and Steve the manager made sure we were well taken care of. I am pleased with the price and the no pressure add-on warranty. Will definitely use this dealership again. They made me feel like family.

Best Sales Team and Service. I shopped all the Subaru dealer around 1 hour drive distance. They make a deal easy and make you feel welcomed. Best Subaru dealer in this area!

Great service, friendly people, clean facilities.

A very kind and easy transaction on our purchase. Kevin W was helpful and patient with us and worked to be sure we had a smooth experience. Thanks everyone for your hard work!

Dont buy a car from here. They tried to apply a 900.00 Gap insurance policy to my bill without my permission while me and my wife were struggling with the flu. I had to fight about that. I never asked for any money off the sticker just requested that they fix some bushings that Honda said was bad. They pretended to fix the bushings and even kept the car an extra two days. Just found out from Honda they never fixed the bushings at all. This is why car salesmen are the number 1 untrusted profession in the world. This dealership is a fine example of that. Please take you business elsewhere. You have been warned!

My dad and I came in close to closing and everyone was nothing but nice! Kevin Wingler helped us and he was so kind, as well as so helpful, we really enjoyed our experience. Thank you so much!

In and out in three hours. Best service I’ve had. Go see Joe! Great management team and service team! Thanks again, Joe!

The entire team at Subaru Concord is made up of special people. My wife and I have purchased or leased 7 vehicles from them. Because of such a positive and enjoyable experience, we would never think of going anywhere else. Each experience is better than the one before. Todd Stuver is one of the most caring and professional sales associates we have ever had the pleasure of working with when purchasing our cars. He and his fellow sales associates actually make it enjoyable. In fact, you will not find any person at Subaru Concord that is not caring and interested in helping you find the vehicle that is best for you. Never any pressure or hard sell tactics. No one will attack you when you pull up. The service department is the best. The service team is professional, extremely knowledgeable and friendly. If you decide to go to Subaru Concord you will be working with people who really enjoy what they do. Its not a job to them and it shows.

This is the best car dealership. Not only did Aaliyah actually answer the phone, she got a human to help me. She also called me back to make sure I got taken care of. Trey helped me get the deal I wanted. Michael met me when I arrived and helped me immediately. Pauly did a wonderful job processing the paperwork. So glad I bought my car here. Honestly, Aaliyah sold the car when she actually answered the phone. I called 3 other places who either never picked up or put me on a long hold. Top notch team - truly!!! Drove over an hour to buy from them and will do it again!

I went to this dealership, and met with salesman Colin Snedegar.He was professional and worked hard to answer our questions and be detailed in explanations when describing options.As a result of his honestly, straightforward approach and professional demeanor we purchased a used vehicle from this dealership. I believe that a fair deal was offered by management. Salesman Snedegars attention to detail and his determination to ensure that he provided the highest level of customer service reflects most favorable on Subaru of Concord.Thanks!

I can’t say enough great things about this dealership! It was an easy, no pressure experience. Everyone is extremely professional and courteous. Our sales associate, Michael Tranumn, was extremely patient and a real pleasure to work with. He even came in on his day off to deliver our new vehicle. The finance specialists, Brandon and Paulie, were so informative. Made sure to go over each page in the paperwork in detail and Paulie gave some great tips on how to pay off your loan early without breaking the budget. The sales manager, Earl, really went out of his way to locate the exact car we were looking for. Thanks again Subaru of Concord. I’ll definitely be back when I’m ready to upgrade to my next Subaru.

Shady sales tactics and gaslighting was all i got. Bruce took 700 off the price and then slapped it right back on in the form of a doc fee $680 of paperwork. I asked him what that was and he told me that quote everybody does it . When I pressed him to explain it he actually told me with a straight face that it was a little something for the quote higher-ups in the company.Dealerships seem to think we need them and their classically dishonest and misleading sales techniques. To rot with the whole bunch.

Had a great experience at Subaru Concord! Neither of us had ever test driven a Subaru, but Daria was very knowledgeable and helpful in figuring out what we might want, and we fellIn love with the Forester we test drove. Didn’t expect to be filling out paperwork that same day but Daria and her team were able to work up a fantastic deal!Daria was fantastic; not pushy, and very helpful from start to finish on our ‘Furester’. They even gave us a couple of chewbaru outbarks for our pups that we brought along!I hope we stay in Charlotte for the long haul because we’re probably sticking with Subaru in the future when we trade In the other car.Thanks!!

Thank you Aaron, for helping me get a new car in a time of need. The entire team was very professional and friendly. They even tolerated all my questions and explained everything to me with a smile on their faces.

Thanks to Colin Snedegar for giving us a very low pressure experience at Concord Subaru. My wife was very much in need of a newer vehicle. We both were wanting to learn more about the newer Outback models. Colin was so patient to show us the entire inventory. I drove 3 different model year Outbacks before finding the right fit for our budget and needs. My wife is a happy gal. Lucky me!

I cannot say how great this team is from the sales to finance to service. I love my Subie and this dealership.

Joe was excellent: experienced, knowledgable, no pressure. Accompanied me on a nice long test drive that illustrated many desirable features of the vehicle we went on to purchase. Even after the sale was complete, he stayed after the dealership closed to help us work through some details about Apple Car Play. Highly recommended.

Very clean, polite, professional, and got the job done quickly. They accommodated us wonderfully

This is a great dealership. My husband and I visited Subaru of Concord to test drive a 2016 Forester. Our sales associate, Joe was fantastic. Joe spent a long time with us explaining the Subaru brand and quality while on the test drive. We werent planning on purchasing immediately but there was a promotion ending at the end of the month and we decided to purchase. The dealerships inventory was slim due to the high demand of Foresters, and we understood that. Joe and his team worked very hard to find us the exact vehicle we wanted. They were unable to acquire the model we wanted, but made every attempt to make it happen for us, and we were so appreciate of that. We did find one that came into another dealership out of town, so we went with them for the purchase. As much as we wanted to purchase with Concord, we did want to take advantage of the promotion ending. That being said, we will continue to do business with Concord in the future and will certainly be going to them for service. Thanks guys for all you did for us. Were sorry it didnt work out this time but will keep you in mind for future purchases!

Thanks to the maintenance team for being gracious with us arriving late this time and working us in. Loving our 2019 Outback (owned a year now) and always appreciate the friendly service.

Continued great service at Subaru Concord. Friendly, fast. Highly recommend

Great service. Joe Power in particular made the purchasing of my first car easy and efficient. Would recommend anybody using him if they are in the market for a new car.

Very Helpful Staff! I did not buy anything, but the sales representative (Malik Vandiver) was very patient and helpful with the used car that I was looking at. Great Dealership for Subarus.

Ive purchased 3 Subarus here. Each time has been as good as buying a car can be. I feel Ive gotten a good deal and treated well each time. Trade in value is amazing .

Easy to work with. Easy to set up service appointments. Subaru reminds and notifies you of appointments and anything relative to your car that needs attention.Lots of choices of product to meet any model you desire of their line.

Fantastic, we bought a car!!

Always great service !

I cannot say enough good about this dealership. No nonsense from the first call I made until the 3 hour drive to we made to get there. It was all about what they could do to earn our business. I worked at a large dealership for years, and Im telling you this one has it figured out. Excellent experience from start to finish. Colin S. was awesome and we cannot thank you guys enough!! We came in after our son was hit and his old Subaru was totaled so we were stressed to start with, but we walked out of Subaru Concord feeling like family.

Another excellent car buying experience. I highly recommend Subaru and particularly this dealership to anyone looking for a new car. They are by far the best group of people I have ever dealt with when purchasing a new car. Very knowledgeable staff and you can expect to be treated like family. The service does not end after the sale. You are treated like a valued customer anytime you come in to the dealership. See Joe Power if you want to know anything about the Subaru brand. He will help you find your perfect car. Earl is the Sales Manager and also a great resource. He is very patient and kind and will do all he can to help you get a great deal. Thanks guys for helping me make another great choice.

EXCELLENT CUSTOMER SERVICE