Allen & Ballard have great customer service and are always professional. I really like how quickly they respond to any requests I have or help I may need.

I have done business with these folks for many years.They have always treated me as if I was the only customer they had. If I have any questions, the team is always there to answer them. As far as insurance goes, I dont have to spend my time researching any aspect. More time can be spent on properly grilling a steak.

Our first time with roof repair and filing a claim. Our insurance agents helped us though the maze! We appreciate their time and patience. Thank you for your responsiveness and caring. So many companies make you feel like a number, but you made us feel like we mattered!

They are truly “local” and give me the pleasure of knowing I am supporting a local FAMILY and a local COMPANY. We’ve had very few claims over the years (thankfully) but they supported us and helped with every step. What I appreciate most, is their ability to keep premiums affordable year over year.

The whole staff at Allen and Ballard are excellent! No matter who answers your call you’ll get great customer service and follow through. And their rates are some of the best in the industry. I’ve been with them for over 20 years and wouldn’t have my insurance with anyone else. I highly recommend them!

5 Stars is not enough. We’ve had our car insurance with Allen and Ballard for years and the customer service is second to none. They also handle all of our liability and workers comp needs for our small business. For a business owner, finding people that are dependable, timely, and well-informed is imperative. And that’s exactly what the service from Josiah and Allen and Ballard has been for us. Thanks Guys.

In this world where we stay on hold while following instructions and comments from a computer generated voice, with Allen and Ballard you get a person every time and they care about you. They have been my insurance agent for over 20 years and are always helpful, responsive and caring. If you want a professional and responsive provider then I can highly recommend.

Very helpful and easy to contact. Always responds to requests in a timely manner.

I have been with Allen and Ballard for 6 years and i have to say that its been a great relationship!!! They are honest and on point when i have questions about insurance. They are knowledgeable about their products and have never steered me wrong. As my business has grown they have been there for me. The staff is courteous and polite when you call. I would strongly recommend them for any insurance business you may have.

This is my 14th year with Allen & Ballard. I have been very happy with their service and response to me anytime I call. During that time we have had a son that started with them at 16 years old. Also we have our home owners insurance and we have been very happy with their service and advice. If you are looking for a insurance for the long run I would suggest Allen & Ballard.

I have been with Alan and Ballard for over 15 years and they have always been wonderful to me for advice and help concerning issues or problems with car and home insurance. I have recommended them to several friends. I can’t say enough about how friendly and professional they are. Not happy with your insurance company ? You will be if you are with Alan& Ballard.

Great prices. The staff is always friendly, knowledgeable, and dependable. I refer them to everyone.

They are simply the best people and company to work with. So friendly, thorough and responsive. Wouldn’t go anywhere else in the area.

Allen and Ballard has been taking care of our insurance needs for many years. Their specialists are very knowledgeable and helpful and promptly address all of our questions or concerns.

I have appreciated the quick responses to all my questions & concerns. It is just a pleasure to do business with the personnel at Allen & Ballard Insurance.

Incredible customer service and range of products! I highly recommend!

Great folks and even better service, they take good care of us

Very responsive to our needs and knowledgeable of products.

They were very responsive. I am working with Russell as my new agent and he has been great.

I have been with Allen & Ballard for almost 20 years - except for a brief period when I lived in SC. One of the nice things about moving back to NC was the fact that I didnt have to search for an insurance agent. That process is arduous. I knew without a doubt Id reinstate, Allen & Ballard. They are knowledgeable about their products and their rates are competitive. They explain their services well, noting the pros and cons, offering recommendations that are sensible and affordable.I trust them. They have been my advocate when Ive needed them to address issues with another insurance company or even within Erie itself.Anne and I have had to pleasure of talking children, teenagers (as I added car insurance), divorce (as I removed insurance), moves and more moves. The introduction to her children as they stepped into the roles at the office. I have never personally meet Anne but she has added to the security and reassurance that when I NEED the insurance they provide I dont have to worry that I, will be taken care of.Francesca has added another level of communication and is always pleasant and responsive.Thank you for the past service and looking forward to many more years of feeling shielded from what the world and life throws my way.

Was a client for over a decade but ended on a sour note as I left the state and they failed to inform me of the convoluted NC DMV laws. Caused a huge headache and when contacted, they were not helpful unfortunately.

Spectacular team! I was involved in a minor vehicle collision late Friday evening. The response I received from Josiah was within minutes. I cant express how grateful I am that he was able to provide all the details I needed on the spot. Thanks!

I just want to just want to thank your team for always being there in a pinch. You provide my auto and home owners insurance, and any time I need assistance you are only a phone call away, and always courteous, professional and willing to help. I never hesitate to recommend you guys to anyone asking for insurance. Specifically today I worked with Jacob, who was absolutely fantastic. Thank you for running a business that truly caters to and takes care of it’s customers!!-Siegert and Vanessa Van de Meerssche

I had a great experience working with Jacob Allen on car insurance!! So kind, helpful , professional and thorough!!

Very nice, helpful and professional. Family owned business with good values and integrity. They got me a quote and policy with ease (general liability insurance ) for my gutter cleaning business. Thank you!

Great and honest team!

They are a great company to work with. They get customer service!

Allen & Ballard insurance is the only place I do business at for all my company insurance needs! Josiah is the best in the insurance industry, customer service is excellent! I recommend this firm to anyone!!!

Helpful always