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Metrolina Restoration
617 Church St N, Concord, NC 28025, United States
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Do
Review №1

Was very impressed with this company and the employees that came to my home to make repairs. They were knowledgeable, courteous, efficient, did an excellent job and cleaned up like they had never been there. Took the time to explain everything and I felt safe and confident with their presence and level of professionalism. Would highly recommend this companys services.

Ta
Review №2

I’ve used Metrolina numerous times over the last several months and have never been disappointed with their services. Sharon and her team is always responsive to my time sensitive requests and extremely professional. I appreciate how communicative Sharon is and the fact that she will go above and beyond for me as a client. I highly recommend Metrolina Restoration for your restoration needs.

Jo
Review №3

Wow. Thats it. Wow. From diagnosis to clean up, Metrolina was flawless. If youre looking at other companies for your mitigation work, youre doing it wrong. Make one call to Metrolina and rest easy that youve made the right decision.

Ry
Review №4

This company does an excellent job. They communicated very well during the ordeal. Punctual and did a great job. Really recommend this company

Le
Review №5

I truly want to thank Sharon, Ryan and the whole Metrolina Restoration team. During an emotional and trying time, they handled the situation with care and detail. I HIGHLY recommend them for all restoration needs.

Ni
Review №6

Sharon and the Metrolina Restoration team are wonderful. 100% forthright and honest. Their entire staff is very prompt in responding in addition to being very professional, knowledgeable and truthful. I highly recommend this company.

Jo
Review №7

This is a great company. I have an interior demolition project that the team at metrolina completed for me. I was impressed with their communication and constant updates. They are very knowledgeable and great at overcoming unforeseen obstacles. Grateful for the hard work you guys put in!

Ph
Review №8

Our company has been using Metrolina Restoration for some time and weve found them to be very responsive. They provide our staff with updates on the status of their jobs and we love the pictures showing the progress of the work they are doing on our properties.

Li
Review №9

Metrolina promptly responded to our call on a Sunday and immediately got to work on restoring our office space after a small fire. They continuously followed up and communicated all the next steps through completion of the job. I would highly recommend them.

Je
Review №10

Terrific company! I had a very bad toilet overflow. I just can’t believe how much damage one toilet could do! Very stressful situation and I’m really grateful to Metrolina for their assistance and professionalism. I feel more at ease in knowing it’s all going to be ok and fixed. Highly recommend this company. They will take excellent care of you. Thank you Metrolina Restoration!

Sa
Review №11

As an insurance agent, I often have homeowner clients call me in the middle of a disaster. in need of immediate help. Few things feel worse than water flooding your home, whether from storm damage or an appliance overflow. Metrolina Restoration has been there for three of my clients in the past few months and I have received excellent feedback and reviews from all three of them.

Jo
Review №12

When a friend had a weekend water intrusion, Metrolina responded promptly and stuck with us until the matter was resolved. Staff are all very courteous and professional

Pa
Review №13

My hot water tank had been leaking while I was away. When I came home and realized it, there was water everywhere. Lou came during his dinner hour to set up dehumidifiers upstairs and down and large fans to dry everything. He was very responsive to my needs. 5*

Ka
Review №14

Metrolina Restoration impressed me from the moment I called to make an appointment. I had a leak in my bathroom ceiling.Melvin came out to check it out. He was highly professional and I appreciate the fact he kept a safe distance and wore a mask/booties. He educated me throughout the entire process and I appreciate that. I feel a lot of companies dont take the time to explain what they are doing. I have been burned BAD in the past. They fixed the issue and I am very pleased with the work.They also worked on my neighbors house and they were very happy with Metrolina Restoration as well.Hopefully I wont have to call them again. LOL. But if I have a restoration need in the future, I will be calling Metrolina Restoration. 5 stars all the way!

Ca
Review №15

I’d like to take the time to acknowledge Alex with Metrolina for providing extraordinary, professional service within a timely manner. Long story short, Alex assisted with an issue that was out of his scope of support but because he was in the area he decided to go above and beyond and assist anyway. Alex was very friendly, understanding and also reassuring. In the end Alex was able to resolve the issue in no time! I am greatly appreciative that Alex was able to literally save the day and I strongly recommend his services!

Cy
Review №16

Sharon Moreau is awesome. We had a water leak due to a toilet overflow from upstairs and came all the way down to our bathroom directly below. It was a mess. She got her crew out there very quickly to help us clean up the water. Thanks Sharon for your quick response. I appreciate all your help!!! Cynthia

Mi
Review №17

Alex and his team came in and handled our clean up from start to finish. I was provided a contact number and Metrolina was available anytime I called (which was a lot!). I cannot express how important and meaningful it was to me to have such a knowledgeable and just plain caring company on the job. Thank you for putting up with me during this stressful situation and for being top notch professionals!

Ja
Review №18

Metrolina Restoration is a great company. Very Punctual and Professional. Communication is superb.

Ka
Review №19

Flooding in the home is never expected and was very concerning for us when it first happened. Dustin was very responsive and put us at ease late at night and gave us guidance as to what to do until they arrived. The work isn’t completed yet but I just had to write to share how great this trying experience had been working with Metrolina Restoration. I must compliment the initial two young men that came to work on our leak on Monday morning as well as Alex who came and joined them. All 3 have been informative, professional and thorough. When having to be displaced in this manner it makes a huge difference to be able to work with professionals who care. Thank you in advance for your help!

Be
Review №20

Overall awesome experience! It was a stressful situation but Ty, David and Lou we’re friendly, efficient and professional. I highly recommend this company!!!

Tr
Review №21

Great Company. Came out the nest day. They came in and did an excellent job for us. Very Professional and knew their stuff. We will definitely use again.

Ty
Review №22

Tim, Dustin, and their team are awesome. Not only are they on call 24/7, but they get the job done right and in a timely manner. No one wants to have to call a restoration company but I can confidently refer my customers to them knowing they are in good hands.

Ch
Review №23

If you are looking for hard working honest, reliable folks..look no more. They will do their best to make sure you are taken care of in a timely manner and your satisfaction and safety is the ultimate goal. They are first on my list to call.

Ti
Review №24

Metrolina is the BEST in the industry and in the LKN community. Quick response on a Sunday afternoon, quick response on addressing the issue! Top quality professionalism , quality work ! I have dealt with many restoration companies due to serving on a community board of directors.. no comparison.If you want the best in service , call Metrolina.Tim and his staff go beyond to assist you and put you back in a safe and healthy environment!

st
Review №25

They came within 2 hours of contacting. All were very professional and courtesies

Ch
Review №26

Ive personally met with Alfredo and he treats his customers like family. He and the company have a true passion for getting the job done correctly, quickly, and on time. Would certainly recommend.

Ma
Review №27

Nobody wants to call a restoration company to deal with issues in your home. That being said, I would highly recommend Metrolina Restoration to deal with any events within your home. The guys worked quickly and efficiently to resolve our issues with little disruption to our lives. We will highly recommend this company to our friends.

lo
Review №28

I haven’t received by quote yet however the technician was very professional. He spent his time evaluating the area and providing education on water damage. I had another company come out and they seemed to want to rip off the insurance company, not Metrolina.

Re
Review №29

These guys are TOP NOTCH at restoring your home. I had a toilet flood incident (dont ask...) and they were calm, collected, walked me through the steps that I needed to take, and friendly. 10/10 would recommend.

Je
Review №30

Dustin answered our emergency late in the evening on a weekend. They got a team to come extract the sewage water that affected the carpet and made sure everything was dry and treated properly.They have done everything in their power to make sure everything was handled. I would totally reccomend them for emergencies.

me
Review №31

I will recommend these guys to every one. I was made aware of everything and expectations. Thank you for a great experience considering my horrible flooding frustrations with my home.

Ji
Review №32

My roof leaked in February after the bad storms we had and I had contacted a company I found on google to make the repairs. Needless to say they did not follow through and that was when I found Justin and Metrolina Restoration. I could not be happier! From start to finish Justin and his team were responsive (no matter the time of day or day of the week), communicative, extremely pleasant and professional. I will never go anywhere else should I ever need a service they provide again. I will always recommend them to any family or friends in need of repairs.

As
Review №33

Tim and Dustin and their team are phenomenal! I’ve worked with both of them, and their integrity and customer service is unmatched. Highly recommend for all your restoration needs.

Da
Review №34

Dustin and his team are professional and have the tools, equipment and knowledge to quickly resolve water, fire, smoke and other damages to your residence or business. They also interface with the insurance companies to ensure the work is done in an complete and ethical manner.

ke
Review №35

If you are looking for Persistence and A very hard working team, this is it! Sharon is great to work with. Give them a call!

Sk
Review №36

Metrolina employes the finest people. Their high quality service and attention to detail is outstanding!! In a overwhelming moment when you need help and support the most, they are there!!!

gt
Review №37

Metrolina Restorations repaired a broken shower fixture for us. They had great follow through settings my appointment (the shower broke on a Sunday).The service technician was on time, very friendly and did a great job explaining what was needed.The repair was done quickly, and they did a great job.

Ch
Review №38

Dustin and his team are the definition of superior service and professionalism. They are an extremely knowledgeable and dedicated team and I can count on them to get the job completed in any residence or home. If you are faced with an emergency, Metrolina should be the first team you call.

Da
Review №39

Great group of people. Amazing that halfway across the country they still manage to be attentive, professional, and efficient. They were there when I needed them!

Ca
Review №40

Excellent Service had to call on a Sunday evening issue was fixed within a couple hours. Very Professional and Super Service.

Wi
Review №41

Sharon and the team are responsive and care about doing a great job! I would definitely recommend them to anyone in need of restoration work.

To
Review №42

The tech’s who did our crawl space inspection were absolutely awesome!

J
Review №43

They got out to my property quickly; however, they charged me over $2,000 for drying out old ratty carpet on slab. They did not even remove the carpet. I would not hire again. My biggest concern is the fact they never gave me a quote.

Ja
Review №44

Ben was quick, professional, and very helpful when we had a roof leak. Thank you!

An
Review №45

When you find yourself needing a restoration company definitely keep Metrolina Restoration top of mine! They are not only professional, they are friendly and easy to work with.

Sh
Review №46

Excellent service, punctual, cost effective and well trained.

Ri
Review №47

Very responsive, attention to every detail, great people, great service5 star

Ke
Review №48

From the time we first spoke to the time someone was on the property was so fast.

Je
Review №49

This company was very nice and help get the job done in a timely manner.

Ta
Review №50

Stress free, helpful, and attentive describe perfectly my experience with Metrolina. Thanks very much!

Pa
Review №51

Metrolina was great to deal with. They came out right away, were very courteous and took care of me until the problem was solved.

Ma
Review №52

Quality ethical business you can count on!

My
Review №53

Shaun and Melvin came out. They were very efficient, knowledgeable, and professional.

Sh
Review №54

Great company to work with!

Ca
Review №55

Excellent customer service

Er
Review №56

Metrolina Restoration was quick to respond, arriving within one hour of our call. Ian was professional and made me feel at ease. As I asked way too many questions in my panicked state, Ian was patient and understanding. Would absolutely recommend this company and will call them first in the future!

Information
4 Photos
56 Comments
4.9 Rating
  • Address:617 Church St N, Concord, NC 28025, United States
  • Site:http://metrolinarestoration.com/?y_source=1_MTc3MTg1NTMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 704-689-4567
Categories
  • Asbestos testing service
  • Building restoration service
  • Fire damage restoration service
  • Waste management service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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