Worst warehouse ever first there’s long line of trucks waiting for a dock I lost 2 hours and secondly when you got a dock there are trailer park in front of it there’s no space to manœuvre and third when you checking in they want you just wait there until they call you I have been waiting for an hour and no one call also they don’t want you to talk finally loading is an other history you can’t even imagine how long it takes. Please stay away from this guys
**NOTE TO SEMI-DRIVER***COME STRAIGHT THROUGH AND PUT IT ON DOCK WHERE EVER YOU GOT SPACE AND EASY FOR YOU GO TO DOCK 29 FOR CHECKIN DON’T EVER YOU EXPECT TO GET HELP FROM FORK LIFT OR ANYONE. JUST SMALL BOOTH BEHIND PALLETS ON DOCK 29 WALK BY YOURSELF CAREFULLY AND CHECKIN THERE AND CHECKIN AT END OF BUILDING** waited 1 hour to checkin no one help call broker dispatcher few times then got help after hour no one cares loaded after 6 hours
Worst place ever. no response to emails, never picks up their phones. charges 2 pallets for goods that show they are packed on 1 pallet, then rejects the driver when they arent paid for.
Waited too long to get my partial noon to 4 pm . After that I can’t get anything on my truck anymore. If you guy take a partial from here please be aware you only take what they have.
It takes 3-4 hours to get loaded at this place, everything takes an hour to do, wait in line to check in an hour, dont have all the paperwork, another hour, after you get to the dock, its another 2 hours. average wait time is 3 hours. UPDATE: Yesterday arrived at 815am, didnt get out until 140pm, today arrived at 7am, didnt get out till 2pm. I suggest to the management to have a better support system, invest in quicker and better systems to avoid delays, we could have walked the load from compton to los angeles and it would have been faster.
Kinda rough first time there. I wouldnt cut in line to go back. Typical broker load. 👎
Hate this place never fails good thing theres a food truck outside if not you would die there its a all day thing with these people been dealing with them for over 10 years they just dont know how or just dont care
Power outage affected a lot of people today. The staff was awesome and helpful.
Go early gates open around 5am get a door and do paper work be prepared to be the for about 2hrs
I came and the line to get into the parking lot was super long. Then the line to process your papers took forever and when I finally got to the front of the line, all the other workers had someone at their window except the last one next to a wall...she sat there laughing and flirting with a driver that already had his papers processed and when I tried to go up to her window, she and the girl sitting next to her yelled at me to wait until Im called. Some girl on the other side of that wall helped me but only if I went to get a paper from the security. The warehouse workers are completely useless but the food truck was alright, I guess.
Took two hours to get our pallets but other then that helpful staff
The ladys here are more busy talking to each other than doing their job. Rude sit down and wait no lind of assistance just right down rude...
An hour just to get a door, waited another 3 hours just to get one pallet on my trailer. Currently still waiting going on 4 hours of loading time.
Really bad place to get a load.The check in proces takes forever. I hate this place
No space to maneuver & not very organizedTakes too long to load
I hate this place, it is god awful! They will nickel and dime you for everything. Make sure to tell your freight forwarder to avoid this like the plague. If youve never been, count yourself lucky.
This company dont care about his customers, they dont care about others peoples time
Kind a hard to find but the service was good and there was good people relation....
First time being there was an experience that reminded me that some places are accidents waiting to happen.
Great customer service. Sometimes have to wait in line for a dock door.
Really bad dont go there they take for ever to load u
They take all day for one pallet and they treat you like cattle because no matter what you have to pick up your merchandise. Super rude. When you ask anything they act like you just insulted them even if theyre not busy.
I work ther we give nice cervice all time
Complete madhouse! Avoid if possible
To whom this establishment belongs,This women here is very unprofessional and rude. She was yelling at a driver who was seeking assistance as he has never been to this warehouse before. Her behavior was utterly shocking and unacceptable. She called the driver the N word. Please give your employees a proper training.
Last minute surprise fees for “forklift charges” and a several hour wait to pick up your order. Not to mention the horrible attitude of the employees and don’t bother calling. Nobody will ever answer the phone. Avoid if possible.
When you come here in the afternoon dont expect that you will be able to get your cargo fast as there is a long line of truckers here. I dont know why it suddenly this CFS became so busy maybe all the shipments are being dropped and devanned here rather choosing other warehouse. The line gets overwhelming and you wouldnt3be so happy while you are in line to get inside. The line sfarts from outaide the street and when you get close to the gate, theres still line that you need to get through amd park your truck for you to go inside the building to check in and have your paperworks processed by STG. Its such a pain in the behind waiting in line. But the good thing is that there are 6 windows opened to accept your paperworks for you to be able to pick up your cargo. If you will pick up using a truck that is dock height good luck getting a door without waiting. If you will be picking up using the ramp then there is a ramp fee charge of $35 now and still you have to wait for an available forklift driver to get your cargo and to be loaded into your truck.Juat go early in the morning and then maybe there would be less line. It wouldnt be completely no line that you will see at least its going to be less rather than going in the afternoon and the line would start from outside the premises on the street and if you wont make it to their citoff time then you have to go back the next day. There are drivers where they had been waiting for 12 hours and just gave up and left the warehouse and have other truckers pick it up.
Very busy morning need to fix broken dock doors to accommodate the trucks . Was in at 6am out by 930
I was there within an hour and a half I was in and out of the STG logistics wasnt that hard
Very nice people working there.
Very bad attitude. And organization. Not the loaders they r pretty good.
Great service ,and Nice People
I LOVE VISITING THIS PLACE... FAST & QUICK SERVICE. OFFICE WORKERS WITH A VERY 100% CUSTOMER SERVICE 😊😊 SECURITY GUARDS VERY NICE AND POLITE!!! Thanks for the security service....
Very nice place, window workers very helpful to one another. security guards are on point. The Security guard Carina was really a pleasure to me☺️Gave me full instructions. And amazing staffs inside the warehouse. I Will give you guys a visit again. Thank you for your service George! On point love it
They have prepared fairly well for social distancing pick up. It is a large operation and expect delays, but I was actually surprise to get my shipment delivered at the ramp in 45 min from the time I arrived.
Worst place to pick up freight from. One would be really super stupid to go back.
This place doesnt know how to do their job takes forever to get checked in and even longer to get loaded
Great place to work ..
Good work environment
Great experience, nice people, fast loading.
Busy place.Enjoied my one day of working there. Would come back.TY Jesus. 👍🏾
Fast system easy pickup no cash allowed
First time picking up here and the wait time is absurdly long. 2 hour wait after all paperwork was finished. Total time spent here was 3.5 hours.
No entry for drivers from dock,made to walk from door 1 to door 30 for shipping desk.
3/4 hours waiting
Everytime we come new charges, i understand they changed business hours due to the situation but at least advise clients of that
Fast and easy to pick up the freight
A VERY BUSY PLACE though between 3pm till 7
Wack
Friendly prompt good service
Ive been Trucking all cross the country for 40 years this is absolutely the worst Warehouse Ive ever seen in my life post
This place is terrible despite the fact that its pretty much a 2 to 3 hrs wait they only have 1 bathroom for like 80 to 100 drivers and their staff have attitudes what a nightmare
One of the worst places I’ve ever beenYou have to be in line for 3 hrs to get your load to be processed and then you will wait another 3 hrs to get loaded. If you ever get here be ready to waste your time here, at least 6 or 7 hrs
This place is very unprofessional they need qualified individuals with actually logistics experience and college education. Who every is running this place is a moron for a lack of a better word.
Anyone picking up loads, get here early!
Homies check
Not the best, but not the worst Ive seen. I arrived at 10am on Monday, 2 hours to get loaded (flat bed). Employees were helpful enough.
Pretty fast load time only by appointment!
Inefficient, not streamlined, unnecessary waiting on street/property/check in. Long loading times (watch out for forklifts inside building). I never want to come back here! If I could give zero stars it still wouldnt even deserve that.
430pm now 930pm. Loaded me at 9pm no paperwork instead they took lunch. Guess they give me my paperwork after lunch HUH
Get here early. The line to enter begins out on the main road and in the morning local drivers appear out of nowhere, so be ready, as they will drive around you. This place opens the floodgates at 4:30 am and local drivers fight to get in line at the office at 5:00 am to get processed as soon as possible. Be ready and try to hold your position or theyll not wait. Parking and driving through here is tight.Once you get past the gate and receive your gate pass, park in any dock you can find that is empty. You can drive around to the back and follow the loop to come back out the same gate. Flatbeds get loaded at one of the ramps. There are two ramps, one on each side of the warehouse. They charge flatbed drivers $35.00 for use of the ramp to get loaded and give you a receipt, paid at the office when you came in. This place is very messy and broken pallets with exposed nails and garbage is everywhere. You might have to clean the area youre looking to back into so be careful. I included a satellite image of the location so you can see the set up.
Terrible
Complete idiots and rude to boot. I gave them their OWN tracking number and they expected ME to know all of the details. All they could say was its in limbo and we dont know where. Then they said the information listed on their site wasnt enough detail to track and that I needed to figure out how many pieces were in the container I was getting! As the customer (not the shipper) I couldnt give them any more info than the vendor gave me. Totally useless customer service. Choose someone else for shipping!
The service is bad
Worst shipping & logistics experience of my life. AVOID THIS COMPANY AT ALL COSTS! After working with them, I learned they are known for refusing pickups for petty reasons that result in them collecting more storage fees by the day. THEYRE A TOTAL SCAM! I ended up paying over $560 more in fees to get my shipment released after they refused to let my shipping company pick up my shipment TWICE!. DO NOT DO BUSINESS WITH ST GEORGE WAREHOUSE.
I usually dont leave negative reviews on companys because I believe everyone can make mistakes and everyone is human. But I need to write my experience. In order other people shouldnt sufferSo basically the culture there is that they dont really care if your shipment is picked up or is delayed for days. when you try to communicate they seem to not really understand or care to do what is needed to get the shipments out. I had to wait 2 weeks they should get out My pellets released. It needed to go to 2 truckers and they were to lazy to go look at the pallets to look on the labels. When the trucker came they didnt bother to communicate what pallets need to go to what trucker. there is no one to talk over there. nobody seems to care that we are actually people just needing help. I lost over $8000 due there negligence.This is my experience the last 2 weeks. Stay away just to stay insane!!--
Hectic and crowded
It was a friendly place to work
Big place but I was moved through rather efficiently
Have historically not enjoyed dealing with St George in various cities. BUT dealing the LA terminal this week, i had no issues getting through on the phone. the lady I dealt with was able to find my shipment and give me all the info i needed, and paid by paycargo one day along with emailing all the release and customs info. anyway called next day and all good to go. (now hopefully my trucker can get in and out LOL)
Worse place to pick up a load from. Slow, parks trailers in front of the docks which makes it hard to back into.
A transporters or trucking companies nightmare. Long waiting time. Be prepared to pay additional undesclosed fees at the time of the pick-up. Be prepares to cancel the rest of your day. If you are a trucking company be sure to add waiting time and associated fees to your quote.
Slow as Molasses in January! 1 hr wait to clear paperwork, the 1 hr wait at dock for 2 cartons
Not bad but sometimes it takes forever to get loaded
I use to work here and every time I moved departments it surprised me how little they know and how little they cared about their customers. Just look at the rest of the reviews and you can see how incompetent they are. I was fired because someone with less abilities needed my position and was given to them thanks to nepotism.
Wao so Many Negative Comments.I Just want to Give a Little of Advice or Should i Say Procedure for You to Receive Your Cargo in a Timely Matter!!! First 1st. It is Your BROKERS RESPONSIBILITY to Communicate with YOU when the Last Free Day is (Demmurage) so You wont be Charged with Storage Fees! It is Your BROKERS RESPONSIBILITY to Provide You with the Correct Paperwork (Customs Clearance, Delivery Order, & OBL Rls which is Done online) You MUST have Hard Copy of Delivery Order issued to you or your Trucking company. Once you have all those Documents Whse fees Must be Paid Prior to Pickup (whse fees may vary) they Acept Cash, Company Check, and Now Taking Credit Cards you Are also Welcomed to Pay Online... Now keep in Mind that its a Whse soo they Expect a Truck (Bobtail) to Pickup if You are driving a Small vehicle/ Uhaul you Wont Be Dock-Level so you have option to load Yourself or you Can load on the Ramp & their is a $35 dllr Ramp Fee on top of Whse fees However If You drive a Flatbet its Usually $50 dllrs. Warehouse is open from 4:30am - 5:30pm.Once You enter The Gate you Must Check in with Security they will Assign a Gatepass for you & direct You to Pick up Windows(Where paperwork is processed) once that is Done you go to Desk in whse and Tell them What dock you Parked/ or if you paid for Ramp.Hope This information is found Useful && GoodLuck!! 😊
It took 4 hours for me to get my goods. There was a huge line and only 3 people were staffed to handle the line. When we got the paperwork done, the amount of people to handle our goods were abysmal. Be prepared to be here for a while
Outstanding
I worked here through a temp agency. Its strenuous work and minimum wage pay. It sucks but okay while getting a better job.
Id choose no stars if I could..6 hours to get loaded!! Its a joke! Unbelievable!
These ppl must be union whomever runs this company is a complete rich FN idiot. If that makes sense. Place SUXS how hard is it to unload and load trailers including receiving paperwork? These ppl don’t have a clue 1 Star because we have to mark one. Here i am again and guy at window 7 is playing with his phone if only I could be so lucky with a job where your personal life is more important then your customers s
Absolutely the WORST company I have ever done business with. All of the employees I spoke to on the phone were VERY rude.
Horrible place... dont recommend picking up here.. especially if your on elogs
THE WORSTT SERVIIIIICE EVER, THIS COMPANY ONLY TRIES TO STEAL YPUR MONEY, THEY MAKE ME WAIT AND THEY NEVER REPLY THE EMAILS OR PHONE
No good..
This has been one of the worst freight loading experiences of my entire life. The have a stupid little protocol and they wont reveal the steps to anyone except the broker. So if you have to get something done and your broker doesnt have good contact with these idiots or if there are multiple parties coordinating, you can pretty much expect your driver to sit here for HOURS AT A TIME. UP TO AN ENTIRE DAY SOMETIMES!!!!!!!!! WORST SHIPPER ON THE PLANET!!!!!!!!!!!!!!!!!!!!!
Their forklift broke our boxes and product was spilling out of it and the driver tried to hide it. They only wanted to reimburse us for $400.00 and it cost us $3,000 not including the shipping
Nice customer service
Crowded place to drop and stupid people working here. No info where to drop or pick up paper work. Last time I pick up a load from here.
I worked here! Best job ever!! So much fun!!! I miss it!!!
Long waiting time period to get freight, long time waiting at window to get service, no easy access to restrooms, sometimes long time to get a dock door.
Nice place to work
Good waiting time. Good service
Great to work with
Place isnt trucker friendly ever part you go through is slow as hell
Been here since 8am and still havent been loaded. I got a 10 hr break just waiting to get loaded. If you value your time. Do not accept loads here. For those who can obviously...i would give 0 stars if i could.