Absolutely garbage, the only reason I gave two stars instead of 1 is because the staff was friendly and helpful, otherwise this place is not maintained, so tight you cant get around without blocking someone, trailers are all blocked in so your trailer is most likely buried behind a bunch of others, no systems in place, security is a joke, I could have picked any trailer I wanted from the lot and drove right out with it and they probably wouldnt figure it out for weeks. I actually hope someone does that so they tighten up.
This review pretty much sums it up. They had containers dropped everywhere. No where to maneuver even for the yard dog.. avoid at all cost!.. showed up at 30min before appointment it was 14 hours later before they had a door and I had to argue with the security guard. Do not go here.. DO NOT GO HERE!
I would give 0 if that was option, terrible place, takes more than 24 hour to get loaded
6 hours everage got a load terrible!
Friendly staff but horrible yard. Good luck.
Very bad experience in this company.. They discriminated driver and choose who will be first instead who was at the line first.. Took us 15 hours to be load after hear lies from security and false arguments about our load.. Security get your phone number and never called you to let you know when your load is ready or will be ready.. No respect to drivers... none
EDI has cost me thousands of dollars because my shipment wasnt delivered to me when it was supposed to. I paid 6 grand for inflatables in California to be shipped to me in Mississippi and its been over a month and I still havent received my shipment. Customer service cant tell me any information on it. Ive been put on hold for hours. Ive spoken with multiple CS reps and Managers but no one has any helpful information on finding out where my shipment is or when it will arrive. Absolutely one of the worst experiences of my life.
Poor Service. Their commitment says lightning fast but fulfilment is lethargic
Run away 8+ hours loading and thats every time not just once cancel your load if you can
Worst place ever .they di not give you correct answer.you have to wait ...............6 to 24hs
Small area move around in too many containers.
From Miami to LA in three days. When you need your product shipped. They are excellent. Great prices too.
Great drop and hook. Thank you for allowing me to wait for my load in front of your warehouse, plenty of space. I hope to come back soon.
I came here at 9 they done at 4 pm
Very good place for your shipping business across USA.
VERY VERY VERY bad company EDI, specially Claudia Customer service person very Rude and unknowledgeable dont know what they doing, I was suppose to get my shipment on Monday, no show up I called said in typical rude manner will bring it tomorrow, which is Tuesday NO SHOW, called again some Rude lady said do WHAT EVER YOU CAN WE WILL NOT BRING IT TILL WEDNESDAY, and hang up the phone called and talked to Michelle Castillo same attitude, said you can pick it up from our Location but will not bring it till WednesdayThey really not care about their customerSo please be careful if you do business with EDI keep at least 3 to 4 days extra in your hand because they dont have NO problem lying or giving you attitude
After using this trucking company and so many late shipment arrival times we have decided not to use them for LTL loads anymore. They simply are a company of no integrity or honesty to the common man or shipper.
DRIVERS When coming here expect to wait over night they take very Long to get to your Truck wake u up 1 am to 8 am at night to get you going on your way , used to load here often same thing always . Over all this is how they work
I haul loads for them. Always ready for shipping on time and ready to help if anything comes up. Fantastic operation!
Edi Express is not a reliable company. Their company truck got hijacked 3 times over the past 3 years that I know of, could be more and its inside job. DO NOT USE this company.
Easy to find and get into any time of day or night. Nice people.
They work 24/7 you can drop anytime and security is great
Dont mind coming here. I drop my trailer, they put it in the dock, load it, pull it back out, then call me when its done. Some days take longer than others, but were usually gone before morning traffic
They are fast loading and unloading
The shipper does not provide restroom facilities for truck drivers in my opinion this is unacceptable. The porta potty that they suggest the drivers use as a joke its not maintained at all.
A mini nightmare to Drop and Hook,no room what so ever,Bring your A game dropping n hooking.
DRIVERS When coming here expect to wait over night they take very Long to get to your Truck wake u up 1 am to 8 am at night to get you going on your way , used to load here often same thing always . Over all this is how they work
All I did was deliver Freight there huh I know nothing about the company
I haul freight for this company and we always have to wait 3 to 5 hours for loads. we have dropped trailers on their lot 24/7.
Bad communication. No a serious company. Kept changing delivery dates and times, for more than one week. Will not use EDI Express again!!!!
These people suck. No customer service skills what so ever.
Good and faster dispatch
Rude guard security
Good
My shipment arrived on time
Slow loading
Good
A very attentive staff and more than anything the entrance security staff who welcomes you and gives you the door is very friendly
Very good
Pick up the truck and sign in to park the car outside on the roadside! Pretending to be too slow! It’s been a long time since it’s been installed! Its been 5 hours...
Nothing Recommended last 7 hours so that they will charge me practically all day the very friendly staff but there is a lot of demand the place is too small to park it is a chaos
Its too slow Ive been waiting for nine and they still dont load me theres no space its horrible dont come here
Good attention and fast shipping