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Verizon Authorized Retailer - TCC
5101 Quebec St, Commerce City, CO 80022, United States
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Ja
Review №1

DOPE guys. Explain everything so perfectly. Try to get for you with best way. I recommend for everyone to come for this store.

De
Review №2

Brian G answered all my questions and concerns. Very helpful and patient. Got a badass tablet.

Jo
Review №3

Brian and Nick provided some of the best customer service I’ve had in a long time. Cell phone issues can be quite the headache and they made the process of switching over a breeze. They were friendly, patient, and focused on the problem at hand. I would highly recommend working with these two in the future.

Ca
Review №4

Love shop Brian is the best salesman ever helped me with everything and walked me through how to set up my new iPhone and got off work and gave me a ride to ge a case for my new phone he should be the mgr of the store

Jo
Review №5

Dont mind driving tbe extra minutes if they will help you nicely and anwser all you question thanks Brian for always helping me with a good attitude all the time you are the best!!!👌

Br
Review №6

Excellent customer service reps at the TA Travel Center in Commerce City, Co. Outstanding reps. Dealth with two individuals (Brian) who explain everything in detail.

Ju
Review №7

Javier and Brian are great salesmen, they get to know the customers and have patience like I’ve never seen. Keep up the great job guys!!!!!!

Be
Review №8

Brian VZW representative was extremely Helpful with my Phone issue and absolutely Customer service was Excellent Thank You Brian and VZW

Er
Review №9

Brian was super friendly, helpful & knowledgeable. Didnt take long to get hooked up with a new phone.

pr
Review №10

Great service, felt like i was treated like a person not just a number. Was well helped.

Ca
Review №11

Javier was awsome at the TA in commerce City. He know what he doing. Thank you

Al
Review №12

I was asking for a tablet, the guy open my account and make an offer, I will turn back next week. Thanks

S
Review №13

Any time I need something done for my account or my phones or tablets I come see Will (the GM) because hes ALWAYS gone above and beyond to make sure everything is on point. From helping me with my military discount to upgrading 2 of the tablets on my account to getting my new phone protected with a liquid screen protector. Ive been to Verizon locations all across the country being an over the road truck driver and Will is By Far the BEST Ive ever dealt with.

Kn
Review №14

***WARNING*** Verizon turned all of my familys phones off!! I have proof of paying on time every month!! I call up and they tell me that Im not even on the account!! Talked to several reps!! My father is elderly and needs his phone! My business was ruined, all of my signs and flyers I have made ruined now!! I went into a Verizon store and they couldnt even help me! All of them are indirectly owned and not corporate!! Just FYIGo to Walmart and get pre paid phone lines!! it is the only security you will have for your family! If you love your family stay away from Verizon!!

La
Review №15

Very good people. Very helpful. They understand the truck drivers needs. Thank toy shop much.

Za
Review №16

Will the general manager is super nice. He helps you find what you need in your budget. Izac is super great when it comes to accessories for your devices. Will definitely be coming back here when in Denver area.

Om
Review №17

Michael virgil, Lexi bowman were very great. They got me a good deal. An easy very nice. I give them a 10 out of 10 for they help. Thank you Michael an lexi. Bless

ra
Review №18

Great customer service

Rh
Review №19

This is the first Verizon Ive worked for!!! Come here for honesty, transparency, and no second guessing. Ill make sure we only do whats right for you. Happy customer=happy life. Come see Rene!❤

Ge
Review №20

Lexi and Arielle , the two young ladies that helped me here yesterday are a great team. They both were very knowledgeable about the phones , interpretation of my bill and were very patient with me while taking the time to make sure every app, picture and video made the transfer to my new device.

Ol
Review №21

Brain great service, went above and beyond.

Ch
Review №22

Found these guys on google and talked to Brian. He was very helpful in explaining every question I had about my purchase. He had a great attitude and was very helpful!!!

Vi
Review №23

Let me tell you Will is the most honest person you will ever buy a phone from. Step by step walkthrough with the contract and prices so theres no surprises and you know what your getting. Will should own a storefront because it would be the best out there.Thank you again Will!Vince

ma
Review №24

Best Verizon Ive been to. the only one that legitimately care about your satisfaction without pushing things on you. got just what I wanted for a better price than I expected. plus you get military discounts.

Al
Review №25

One of the most helpful employees Verizon could have hired. Need more people like nick in the world. Thanks a lot and it was great doing business with you guys.

De
Review №26

Lexi and Arielle are not only knowledgeable of service and product. Their customer service is the best i have seen in a while.

RO
Review №27

Brian was awesome. Got my new phone all set up and had me on my way in no time at all. Highly recommend this location.

Ma
Review №28

Will, the GM is incredible. He covers all the bases verbally and in writing. Spends extra time with customers, but doesnt work on commission. This is my Verizon sales point of contact going forward.

Ma
Review №29

Great people and great service would come back again. WILL the GM is great at his job super positive attitude. Pricing was upfront and on point nothing hidden!!

Th
Review №30

Best experience Ive ever had getting a new device. The GM there knows what hes doing and very knowledgeable on Verizon phone plans and setup.

Al
Review №31

I recently visited a version store on 43 ave and bell road both times extremely disappointed in the service the first time they told me phone and tablet I said yes then with my credit they tried to charge me a 1000.00 just for the phone and service with a non refundable 400 dollars I walked out I was passing through your store in commerce city TA and a fine gentlemen William gieseler when I told him the story of my disappointment in them asked could he please check for me I left the store that day with a phone and tablet for 500.00 and I spent a hundred on extras for phones he is truly a great salesmen I went back to the version store in pho because it is close to my home they said they had no explanation for this I told another employee there that William told me after six months I could upgrade they said just payoff the phone now trade it in and will get you the upgrade then they said 400 down on next phone and I said no they kept me in that store for an hour trying to reverse all they did I am so disappointed he didnt even check to see if I qualified for the phone ill never go back to that store William thank you for great service very friendly thank you

Je
Review №32

Great customer service

Ju
Review №33

They just deceived me! I got a prepaid card that they were not able to make it work, and did not want to give my money back after going 6 times!!! Unbelievable...much better to choose another one

ro
Review №34

Yushia was very helpful and she deserves a raise. I am satisfied with the service I received if you are ever in commerce city Colorado stop by this location they are inside the TA truck stop

Co
Review №35

A really great experience here. Will the GM is a very helpful guy and help me and my father get new phone and a great deal.

Ch
Review №36

Bill knows customer service. Has extensive knowledge of plans and rates. I was leaving Verizon due to a communication error when I signed for the service. Bill was able to help me adjust my service and get the rate at an acceptable level. Thank you Bill.

Ta
Review №37

Awesome service skills quick and courteous... definitely gotta see will for anything you need hes quick to help

Jo
Review №38

Yushia was excellent! I had a no-standard need (industrial cellular gateway) and she did a great job getting it set up.One note to those trying to find this location: it is in a truck stop/travel center and there is no signage outside. It is, however, there.

PH
Review №39

Worst place to buy a phone ever!!! The only thing nice i can say is Michael was amazing... The rest of the staff isnt nice!! Never trade here again ever! Very disappointed!

Ph
Review №40

Excellent customer service. Will did a great job of explaining everything for our trade in and giving us an excellent deal.

Ch
Review №41

Chris Arroyo was awesome! Went to the location at Northfield first and they were unable to assist me. Walked into this location and Chris took the time to help upgrade my line. I even decided to pick up a new Note 8 for my wife. Will only be doing business here in the future. Thanks Chris!

Ji
Review №42

Awesome service and they actually sit down with you and show you everything on your account and walk you through everything they are doing. This is the second time I have done business with them and highly recommend them

Th
Review №43

Yushia, was very pleasant and very professional when I approached her to purchase a headset for my I phone. She answered all my questions and I ended up buying the blue parrot-450 headset. Great sales person with great personality!!!

Sc
Review №44

Great customer service.. Worked with Will the general manager who is not only courteous, but very knowledgeable.. Great experience

To
Review №45

Will is very knowledgeable about the phones, the plans and understood what I was looking for. Let me know about all activation fees and device payments. Was 100% thank you

vi
Review №46

I Really Liked The Good Customer Service From This Place Thanks To Will The GM Who Helped Me Out Alot On How To Set Up My Phone And Upgraded As Well, I Will Definately Go Back In The Future To Pay My Bill There!!Highly Recommend People To Go There If You Want Good Customer Service!!!

Br
Review №47

At TA truck stop at the Verizon booth I was extremely impressed with Will (GM) as not only a representative but also personality, knowledge professionalism I have been with verizon for a extensive amount of time n have not met one other represenitive that even comes close, my hat is off to both of you .

ta
Review №48

Nick is suck a beautiful person he assisted me with everything I needed I would recommend his services to anyone

Jo
Review №49

Great customer service friendly staff, enjoyed every minute of my experience there

mi
Review №50

Will was very thorough with the complete process of my purchase and plan on my new s9 would definitely recommend doing business at the TA in Commerce City Co. Thanks Again!

Li
Review №51

It’s crazy, I’ve never walked pass a phone carrier and wanted to ask about the devices. I can say the vibe was amazing and i didnt even have to ask any questions, all the questions i had in my head was answered as the process was explained. Best version/phone carrier I’ve ever been to, definitely will fly or drive here. Thank you for the iPad and the Jetpack.

mi
Review №52

Great knowledge and service Javier

S.
Review №53

Wow will the GM named will is amazing told me somethings about my phone I had no idea a out ended up getting an upgrade helped me out alot great guy.

Fr
Review №54

Great customer service got all my questions answered great plan and offers like the service

Lo
Review №55

Very good service! They are very knowledgeable and get the job done. Give them a try .

Ti
Review №56

The service from the manager and his trainee was very well executed and up to speed.They worked well together and as a busy truck driver,I enjoyed their help and expertise.

Jo
Review №57

I appreciate all the help getting set up. Very professional and nice.

br
Review №58

Awesome but dont remember his name but he was great went from iPhone to note 9

dm
Review №59

Awesome device. Saved me half what I was paying and I go a new phone. Will is honest and helpful.

Cl
Review №60

I had the best experience the Gm Will was helpful and explained everything to us and made our visit great.

Ti
Review №61

Nick was the best and most helpful and i think he is great and deserves a raise

Ro
Review №62

Like Verizon is famous for no service.the guy i woke up couldnt help me with my problem! I gave one star because you cant give no star.

ca
Review №63

I love it and Yushia was very informative about every question i asked I love my note 8 and if you go to the Colorado this the store I highly recommend

Ja
Review №64

I was prepaid. He went out of his way to help. Awesome job. Thanks alot

kh
Review №65

Will and Eric are the best thank you guys for being professional I would give you 10 stars

Ro
Review №66

He did a good job for me

Da
Review №67

Will was extremely professional and helpful in the most dire time of need. His knowledge is above and beyond. CEO material.

to
Review №68

My old phone just up and died. I came into the TA here in Denver and was lucky to meet Rene who was outstanding job making sure I left the truck stop with a new phone and was extremely helpful.

Ro
Review №69

Just got a new phone from Chris and it was less expensive than another store. Great service.

Ch
Review №70

Really great guy sales ( Chris) did everything I needed to getter out on the road in a truck driver from east to west. I made the right choice to come to Verizon

sa
Review №71

The Verizon wireless gm and employees where very helpful and knowledable with out a doubt. They gave the best customer service ive ever experienced. Very satisfied.

Br
Review №72

Might give good customer service but they don’t open on time

An
Review №73

The service was excellent, they do know how to treat a customer, William did a great job helping me.

da
Review №74

Rene was real helpful and didnt try to sell a phone I didnt and hooked me up with a new phone that works for me.

Ke
Review №75

Bill and Cris great service and very profesionals.they set you up in a NEW YORK MINUTE ..TNKS

Da
Review №76

Very helpful they wanted 400 dollars deposit a year ago today I was approved on a 4000.00 spending limit

Da
Review №77

Never buy another device there OK sometimes to pay bill there

Sa
Review №78

Great customer service. Friendly and personable!

Ch
Review №79

Brian G was very helpful & did a awesome job on getting everything we needed done!!!

Se
Review №80

Yushia Cooper is the greatest saleslady Ive had the pleasure of dealing with . Thank you so much for your help.

Ez
Review №81

Amazing customer service. Wasnt even planning on getting a new phone or tablet but Will was able to save me $35 a month and get me new equipment.

Sa
Review №82

Nic and will are so helpful.I love there professional way.I love Verizon!thanks for everything guys

Ri
Review №83

The experience was great I will come see Nick for deal

Em
Review №84

William, the store manager, helped me port over my number from Tmobile to Verizon and helped me to take advantage of a Samsung Galaxy S9 buy one/get one free promotion and set up my mothers account. Hes very straightforward and knowledgeable about the entire process and goes into great detail in laying out all the minutiae of your plan and all the different costs. Everything was extremely transparent and he took great pains to make me aware exactly what I will be paying on my first bill and when it will be due. He also gave me sizable discounts on 3 accessories and a free high quality case for my phone. Cell phones are a necessity in todays age, with few people having land lines anymore - and in my industry of truck driving smartphones are an absolute necessity. Good customer service and support goes a long way into justifying and dealing with the cost of modern smartphones plans. Overall, this has been the best experience Ive ever had in setting up new cell phone service and I highly recommend this store. Many thanks to William and his staff.

Cr
Review №85

Brain is great!! Look for him very helpful and friendly guy

He
Review №86

Thank you William gieseler you have been a great help by having the patients with me and explaining step by step on getting on my new phone you have been great I really enjoy my new phone Im very excited.Thank you ones again .

Ja
Review №87

Great service my service rep will was great got me set up with 3 phones and a tablet helped me switch from sprint and now my bill is cheaper than sprint and better service this is my new number one store great service and to top it off he didnt leave a stone unturned explained every thing including every charge on my first bill great guy thank u

Lo
Review №88

Excellent customer service and well worth the drive from Boulder. I wish all Verizon retailers were like this.

KE
Review №89

Will was very great and helping, they are the best with customer service and they help me with apple app, would recommend to anyone! Will, will do it!

Ch
Review №90

She. Was the best ever hands down her skills definitely showed

Lo
Review №91

Great service, very knowledgeable and no pressure! Thanks, enjoying the new phone!

Ke
Review №92

When I moved in here, my signal was strong, I never had issues with streaming and my phone never lost connection or went to 3g.   Since they upgraded to this blazing fast 4g, I cant stay connected long enough to pay bills on my banking app, Im constantly kicking down to 3g, and I can rarely load more than 3 web pages before my connection is lost....  Heres their reason for my data connection issues:Signal Concern ResolutionOur investigation has determined there is less than optimal signal strength in your reported area, which can cause weakened and reduced network connectivity, especially indoors.Though Verizon has the nations best network, there are small pockets that experience these kinds of negative connections.Other impacts to your service include:Network usage and capacitySeasonal issues, such as large groups of people for events or holidays, or even foliage during spring and summerPopulation increasesNew building construction that interrupts tower line of sightWere always reviewing our service areas, though it can be a complicated, time-consuming process. We cant share our build out plans, nor can we provide specific information about when service may improve in this area.

Mi
Review №93

Will was a dope as individual. Kind and courteous. Thanks will 😎😎😎😎😎😎

Je
Review №94

Will is the best what he said was all true,stop and give him five minutes

Sa
Review №95

Great customer service Erik and Will great to work with. Really unexpected in truck stop.

Ka
Review №96

The GM, Will took me to get my phone from a different store !! Rene was so sweet!! If your going to buy Verizon come to this store!!!

Jo
Review №97

These guys are awesome ! Great communication . Very professional!

Jo
Review №98

Nick was extremely helpful and took care of me.

Ch
Review №99

By far the most laid back company that I have ever worked for! Come in and see me if you have any questions!

St
Review №100

Yushia. Best rep Ive ever seen.

Information
10 Photos
100 Comments
4.7 Rating
  • Address:5101 Quebec St, Commerce City, CO 80022, United States
  • Site:https://locations.tccrocks.com/co/commerce-city/5101-quebec-st.html?y_source=1_MzIzMjAyNy03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 303-286-0123
Categories
  • Internet service provider
  • Electronics store
  • Cell phone store
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:7am–9pm
  • Tuesday:7am–9pm
  • Wednesday:7am–9pm
  • Thursday:7am–9pm
  • Friday:7am–9pm
  • Saturday:7am–9pm
  • Sunday:7am–9pm
Service options
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
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