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Cooks Termite and Pest Control
1014 E Hudson St, Columbus, OH 43211, United States
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Ch
Review №1

We have had some termite issues and Cooks has been AWESOME. They are very friendly and concentrated on ensuring the issue is solved. They not only treat the inside but the outside and the thought of where they are coming from so they wont return. Great staff, great product, great experience!

He
Review №2

Fantastic service and very caring staff. We have worked with them for almost four years and plan to continue for many years. The service techs are really thorough and do not mind spending the extra time with clients. I had quite a few questions that were able to be answered on the spot. When dealing with your home, it is truly important to have that knowledgeable staff. Thank you again!

gr
Review №3

Seriously the most helpful knowledgeable staff ever. I had no idea how to tackle bedbugs, eek!, and Cooks was so nice and answered all my questions and helped me get rid of them! I had heard only expensive heat treatments worked, but that is not true! They had the best pricing of any of the exterminators I called. Completely trust this company and will continue to recommend to everyone I can!

Te
Review №4

Very nice and knowledgeable staff however still have pest problem after paying $200. They want to put you on a monthly service to get more $. When i used them years ago paid for one trip and pests were gone.

We
Review №5

I gave this company 1 star only because of the terrible customer service by the owner. We were having a problem with yellow jackets under our chimney which is attached to our crawl space from the outside. I was stung 5 times all at once. They sprayed but did not locate the nest because they would not pull back the installation which was just laying against the wall in the crawl space. (When i called to schedule the appointment they said if the insulation was not attached they could try to locate it). The tech sprayed 2 areas and when he was leaving we asked about a warranty and said if we see more will you come back out. He said they would come back out. So 3 days later I began seeing yellow jackets in my basement again so I called and asked about them coming back out and the person who answered the phone handed me off to the owner Kathy and she immediately started yelling (and I mean yelling) at me saying they don’t have a warranty and she is sick of people like me trying to get services for free and that she will refund my money. I told her I wasn’t asking for a refund I just wanted the yellow jackets gone. I was in tears. So I left a review of Cooks explaining what happened and she went off on my review saying I was looking for free services and lying about asking about a warranty and that it’s people like me who hurt small businesses and that she refunded my $200. I own a small business and I am a huge supporter of small businesses. Cathy’s customer service that day towards me was unacceptable and degrading. I spoke calmly with her and afterward left a negative review. And just an FYI- I never asked for a refund, but she stated she gave me one - but that was a lie - I never received any type of refund.

Ne
Review №6

Family owned. Reasonably priced. Friendly.

da
Review №7

This family own business is absolutely fantastic, they are very discreet and very personable, timely and affordable!

Va
Review №8

We worked with Cooks after having an unsatisfactory experience with another pest control company. They were incredibly knowledgeable and reasonably priced. They helped troubleshoot the problem and provided advice. Id definitely recommend!

Cl
Review №9

Very good service and answered all my questions and the prices are very reasonable if there were 6 Stars they would get them.

Ri
Review №10

Marcus does a great job and is helpful in any way he can. We are elderly with a pet and are so thankful for his help.

Ka
Review №11

Robert was so helpful and kind. Appreciate his thoroughness in explanations.

Sa
Review №12

Nice place to pick pest control.

Ge
Review №13

Friendly people who know what you need

Gr
Review №14

Great service

Je
Review №15

Awesome service!!

Information
3 Photos
15 Comments
4.5 Rating
  • Address:1014 E Hudson St, Columbus, OH 43211, United States
  • Site:https://cookspestpros.com/
  • Phone:+1 614-263-1085
Categories
  • Pest control service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
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