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Regus - Ohio, Columbus - Easton
4449 Easton Way 2nd Floor, Columbus, OH 43219, United States
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Comments
Jo
Review №1

I arranged payments through bank debit the day I signed up. Three weeks later, collection agents were threatening consequences for non-payment.This came after four or five calls from representatives asking, if I had any questions. It wasnt until after I told them everything was fine that they were able to see my case and explain I didnt seem to be paying. I laughed that off, because I had Regus confirmation of the debit arrangement.Then I received an invoice charging late fees for the month before I signed an agreement. I was advised to e-mail the help desk. I received an email promising a response in four days. It didnt come. Call #6 was to a collection agent who was the first to explain Regus takes 30 days to process a debit set-up. Call #7 was to a collections agent who confirmed no one had looked at my case in the two weeks since I was promised a response in four days. Call #8 was to help-desk representative who was the first to explain that you cannot make your initial payment through the debit set-up.Regus has wasted my time, energy and patience. You shouldnt need a lawyer to understand how to pay your bill. Can anyone recommend a good virtual-office space company?UPDATE: Four days after I made payment, I received a call back from Call #8 representative to say my account was still overdue. I reminded her I paid via eBill by following her instructions. She said she would have to talk to the collections department, since those payments take 3-5 days to post. No exaggeration to say Regus customer service is the worst I have ever seen.

Jo
Review №2

Signed up for a membership because I needed a private office for a few days. Customer Service advised that I needed to cancel the membership before the end of the month otherwise I would get charged for November. That’s no big deal, makes sense.So last week I logged in to cancel my membership. Went through the cancellation process but the system wouldn’t cancel my membership until the end of November. Repeated attempts to contact Customer Service have been blown off or ignored completely. And of course, they just charged me $244 for November.I’ve now been on hold for 45 minutes waiting for anyone at the company to pick up the phone.Don’t lie to customers. Start checking the messages customers send you. And if you read the message, try to actually comprehend what the issue is rather than blowing it off.

To
Review №3

The company is a scam please be careful they are not legit what so ever

Fa
Review №4

Terrible place to work. Unprofessional staff. Im writing this in my second day here, did not feel welcomed. I regret not trying it before sign up for a month.

Ev
Review №5

Beautiful landscape, great Office Space and an ideal area for all of your shopping needs! Whether youre looking for a new pair of shoes and an outfit, grocery shopping or just plain entertainment this area has you covered! From movie theaters to ice skating rinks and even indoor/outdoor soccer fields the easton area has it all!

Ch
Review №6

We have 2 offices at Regus in Easton. Michael and Dan have taken excellent care of everything we need. The space is clean, the staff friendly, and it provides the professional atmosphere that we want.We are completely satisfied with our experience and wont hesitate to utilize other Regus space!

Ma
Review №7

Terrible staff. Treated poorly by Michael at the front desk on floor 2. I don’t recommend this office to anyone that has a personality or talks at a regular volume.

Ja
Review №8

Located on the second floor of the Clark Schaefer building at Easton. Regis is a shared office suites operation and extremely terrific. The front desk is outstanding and their answering of our calls is a great Plus

Jo
Review №9

These guys are great! Super nice and professional staff. Great, quiet work environment.

Ro
Review №10

The staff at Regus Easton is great. They work with us as part of our team, and help make sure we are ready for the day, every day.

St
Review №11

Nice place help you out

St
Review №12

Great realtor

De
Review №13

It was ok

Information
10 Photos
13 Comments
3.4 Rating
  • Address:4449 Easton Way 2nd Floor, Columbus, OH 43219, United States
  • Site:https://www.regus.com/en-us/united-states/ohio/columbus/4449-easton-way-540?utm_source=yext_places_gmb&utm_medium=places&utm_campaign=yext_traffic&utm_content=540
  • Phone:+1 614-934-1000
Categories
  • Office space rental agency
  • Business center
  • Coworking space
  • Virtual office rental
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online appointments:Yes
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