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Verizon Authorized Retailer - TCC
2245 W Dublin Granville Rd Suite 105, Columbus, OH 43085, United States
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Ho
Review №1

Stopped in to get my broken phone replaced. Griffin helped me find several deals that would give me the best phone within a good price range. Transferred all of my info without any trouble. Best service Ive experienced in a long time! Great job! Very professional and helpful!

He
Review №2

The employees at this location have always treated me with fairness and honesty, and have always been helpful beyond what they are required to do. Todays experience with Griffin was no exception. Not only did he exceed expectations in technical knowledge, he also showed me ways to save money through different promotions I wasnt aware of. People like Griffin are the reason I stay with Verizon.

Do
Review №3

Griffin is the best, he was able to show us phones we could use on a daily basis based on what we needed. Highly recommend seeing him

Yo
Review №4

This store lied to me about Verizon promotion. he said that I will get 800 dollars for one of my phones and 600 dollars for the other one. when I got my two new phones, the first two bills were so high. I call Verizon tech support and they told me that none of the promotions were applied. and my old phones that I have sent to Verizon were not showing up in the system. A nice lady from Verizon tech support took two days to get this matter resolved. during those two days, she called the store more than 10 times the guy in the store keep giving her a new story every time. the last story she heard was that the manager is not available until next week, and the guy who gave me the promotion called off that day. the Verizon tech support lady told me that she gave up with them. she was only able to apply the current promotion they have which was way less than what the store promised. I dont recommend this place. they are not honest. the only thing they care about is to hook you up with new contract.

Jo
Review №5

This place is great!! Excellent service by pretty much everyone that works here.Very knowledgeable staff that helps you with all your needs and on tip of that wi help you get the best possible deal on a phone, watch or tablet.We have now bought seven different phones and devices at this location.Highly recommend this store and I will come back any and every time I am in need for a Verizon related device!!!

Sa
Review №6

Jared was super helpful and extremely patient with all of our questions and concerns. He is very knowledgeable and was able to help us choose our new devices, trouble shoot device issues, and transfer/set up new phones… 3!, seamlessly. He even worked 45 min past store hrs to do so. Thanks, Jared!

Jo
Review №7

I visited this location on Monday. The gentleman that helped me was very knowledgeable and quick to get me taken care of. I highly recommend this store specifically for the staff.

Co
Review №8

I had an iPhone crisis and was lucky enough to choose this Verizon location to ask for help. Jared was very professional and offered great advice regarding all of my options. He was quick and efficient in getting both my mother and I set up with new phones that day. I would definitely come back if I ever need any help again.

Mo
Review №9

Jared has done an excellent job explaining our options & the promotions & guiding us through the process of switching to Verizon. I highly recommend Jared & this Verizon location, fantastic experience!

Ka
Review №10

Love this place. So helpful and polite. Especially Jared. Explains everything to me so I can understand.

Ca
Review №11

Jared(bitten), did a fantastic job! He is very level headed during high pressure, handling several jobs at once and multiple people by himself! Thanks a lot for your help burton!

Ma
Review №12

Jared gave me excellent service. My husband somehow managed to lock up his new phone, and Jared patiently unlocked it and made it useable again. He also sold me a new phone for an excellent price. He was friendly and courteous. He deserves a raise! I would definitely go back to this store for such stellar service!

Ra
Review №13

I 100% recommend going to this Verizon location for any of your phone-related needs. Upgrading my phone is one of my least favorite things to do because it’s usually extremely time consuming and can get confusing when you don’t know a lot about your upgrade options. Jared, however, made this process extremely painless and easy for me. He was very knowledgeable and helpful in my decision on a new phone and made the switch over as fast as possible. Of course transferring data from one phone to another always takes a decent amount of time, but Jared kept me entertained through what is usually a boring process. I left the store feeling excited about my new phone and grateful that Jared was the one who helped me that day. I will definitely be going back to Jared for my next upgrade!!

To
Review №14

I highly recommend visiting the Verizon store in Linworth. Jared did an excellent job in answering all of my questions! He was very efficient and I left feeling like I purchased the correct style of phone to meet my personal needs! Sincerely, Tobias R.

Gi
Review №15

Josh and Jared are awesome! So helpful, knew their stuff, and saved us money…and they were fun to work with. Thank you!!

Kr
Review №16

Jared was a rockstar! He made sure that our family saved as much money as possible with an upgraded phone plan & phone. He was knowledgeable about all the different phone options and gave tips on how to operate them efficiently. On top of great customer service, he was a pleasure to speak with and it made the entire experience great.

M&
Review №17

We have had nothing short of outstanding service at this store. Your current customer service representative Jared has gone out of his way to provide the best service to us, and we are ever so grateful. Please take care of that employee from a positive perspective. People like him are few in numbers.

Fo
Review №18

This has been the first positive phone company experience that I have ever had! Jared helped us set up two new phones and transfer one to a new line in under an hour. He was very helpful and fully explained the reasoning for everything in terms that we could understand. Extremely friendly and relatable. Even though we are moving out of Columbus, we will be coming here for all our future Verizon endeavors.

ch
Review №19

Jared was smart and helpful. I had broken, dead phone and he was able to get new one set up. I spent $300 less.than anticipated.

Mi
Review №20

This is the best Verizon experience I have ever had and I’ve been a customer for 20 yrs. thanks Jared

La
Review №21

This store is the best! Trent and Jared know how to serve their customers and I feel lucky that this is my hometown store!

br
Review №22

Josh was very helpful as I was looking for a new screen protector. He saved me some money in the process. Thanks Josh!!

Lo
Review №23

Jared was super cool and helpful with getting set up with new phones. Great guy and understanding . Best service for new phones yet.

Ga
Review №24

Jared had fantastic customer service skills. He answered all my questions with a friendly demeanor. Buy your phones here!

Mi
Review №25

Jared at Verizon 2245 W Dublin Granville could not have been more helpful. He took his time to help us and was a delight to work with it. I highly recommend this store.

Ed
Review №26

Josh provided me excellent customer service and knows everything when it comes to phones both android and iphone. Come see this guy!!

Ca
Review №27

Jared provides great customer service. He is very knowledgeable about all his products and services. Today there was a heavy rainstorm as I was about to leave and he went above and beyond when he offered to get me an umbrella!

Sa
Review №28

Jared was awesome helping me decide on an iPhone and get it setup. Thank you for the great service and expertise.

Ma
Review №29

Jared was great helping set up a new phone. He also was able to assist 4 other people while making sure my phone updated correctly.

Na
Review №30

After a bad experience with an apple store, we came here and Jared fixed our situation and made sure we got an excellent deal. I highly recommend paying a visit to Jared and his team if youre in the area

Bo
Review №31

Jared at the store is awesome and HELPFULL. great attitude and knowledge. Easy in n out.HIGHLY RECOMMEND.

Br
Review №32

Jared was very helpful and patient. I highly recommend him for your cell phone needs.

Da
Review №33

Jared was super helpful, gave us plenty of options and saved us money! My husband also enjoyed the music playing in the store 😉.

Wi
Review №34

Skip the corporate store and just go here instead. They’ll get you taken care of and not try to hold you hostage. The dudes who work here should be hair models.

Ja
Review №35

JOSH WAS GREAT! Helped save me money on my upgrade!

ja
Review №36

Came in for accessories after getting screwed by another retailer. Jared was AMAZING! He got me everything I needed and this is now my go to verizon store for anything I need!!

Mi
Review №37

They did a great job. Efficient and courteous.

Kr
Review №38

Great service - super fast and super polite!

Ch
Review №39

Great customer service! Very knowledgeable!

Co
Review №40

Trent was extremely helpful, got me the best deals possible. Left extremely satisfied!

Da
Review №41

Great Place. Fantastic service.

Ja
Review №42

Solved all my Apple watch problems. Very quick and knowledgeable.

Sh
Review №43

Great service! Jared is super knowledgeable!

Ma
Review №44

Josh is very helpful. I will be back .

Ma
Review №45

I went into the store to buy a new phone for my 96 year old mother. Jared was exceptional in helping me choose the right phone and accessories for my mother. He was very good about explaining my new plan. Excellent employee.

Da
Review №46

Jared has assisted us with 3 transactions this year and did a phenomenal job each time. He is extremely knowledgeable about the products and the industry and he takes a consultative approach to service rather than high pressure sales. I genuinely trust Jared, and will continue seeking his service in the future at this conveniently located store.

Su
Review №47

This store was great. The people working both times I went in were very helpful and customer service was excellent!

RJ
Review №48

Jared was very helpful and knowledgeable. Witnessed him handle three customers quickly, kindly, and professionally. Almost went to the other store to get my phone today, but wanted him to get the sale and it was worth a few days wait. Would recommend.

Ma
Review №49

Great experience at the Linworth store--Jared was very helpful and pleasant. I would recommend Jared and this store to anyone.

Di
Review №50

Trent helped me solve my difficulties with “wallet “. Such a nice young man!

Jo
Review №51

I had a good, professional, experience with Josh.

Ja
Review №52

Thank you for your excellent service , patience and tips . Jack.

Da
Review №53

Josh was super helpful with my purchase and kind

La
Review №54

I walked into the store received the help I needed immediately. It was fast and easy and I will def be returning!!

Ea
Review №55

We want to thank Jared ! He is the most helpful and knowledgeable person we have encountered at a Verizon store! We are so happy this store is literally minutes from our home!

Ki
Review №56

Ben took really amazing care of all the issues I came in with. I was at first super stressy because of Christmas and shipping issues but he knew all the answers to my questions and quelled my anxieties AND gave me a good deal on protection for my new devices. THAT was my main concern. So thank you very much, Ben!!

Jo
Review №57

Josh did the best job ever!

Tr
Review №58

Jared was very knowledgeable and helpful. Probably the best Verizon experience Ive had. Highly recommend this store.

Si
Review №59

Jared was super friendly and helpful when helping me pick out a new phone!

Ma
Review №60

Ben was very very helpful. My expectations were greatly exceeded.

Am
Review №61

Jared couldn’t have been more helpful! I was looking to upgrade to a new iphone. He was able to call me with an update on when the new phone would arrive, patiently answer all my questions & helped get my new phone up and running all within one day! thank you so much Jared!

Je
Review №62

Josh was THE BEST. 🙃

Ri
Review №63

Trent is very helpful, polite and knowledgeable.

Ta
Review №64

Best experience Ive ever had at Verizon! Took great care of me when I needed a new phone quickly! Very knowledgeable, able to answer all my questions, and very nice! Highly recommend this location.

Br
Review №65

Jared was super helpful and gave me future considerations for my account.

Ri
Review №66

Jarod was holding down the fort alone and was doing a great job handling multiple customers. He is patient and very knowledgeable.

De
Review №67

I had left Verizon years back but decided to give them another try. The deal was sweetened by Mr. Jarod! Great customer service, attention to detail and delivered my family the best deal possible! He made my transition so much comforting. Thank you Jarod!!

Za
Review №68

Ben is the best ever!!! So much better than my experience at Easton at the corporate store! Visit him for all your needs!!

Ta
Review №69

Great service! Thank you Jared!

jo
Review №70

Josh and Jack saved me money on a new screen protector , come see these guys !!!!!

Ja
Review №71

Ask for Josh he is awesome

La
Review №72

Thank you for great customer service! Knowledgeable, helpful, and friendly.Thank you, Ben! 👍

Jo
Review №73

Great service from Josh!

Me
Review №74

Arvin was amazing! I shattered my phone screen and after looking for 10+ minutes He found one in the back! He also hooked me up with a better phone case than the one I had before

Ma
Review №75

Griffin did a great job of explaining the capabilities of the various phones and plans...very knowledgeable and charming! I highly recommend!

Cy
Review №76

Jared is very helpful and thorough everytime we need help with a purchase or even a question.

Pa
Review №77

Complete rip off. Tried to charge me $40 to replace my screen protector sales people not helpful at all. Called another Verizon store nearby and they would be happy to do it for $20. I will not be going back to Linworth location

ma
Review №78

Ben was VERY helpful & had great patience while working with me to purchase & upgrade my iPhone 12! Hooray!!

Se
Review №79

They were very helpful when I broke my phone. They helped me replace it quickly and recover my information. They also helped me find a phone that fits my needs.

Jo
Review №80

The Personnel in Linworth has been very helpful and very pleasant in all of their duties. I very much appreciate their work.

Ma
Review №81

Griffen was fabulous....answered all my questions and I have a phine again. Will recommend the store and him to anyone who asks!!!😊

Ta
Review №82

Griffin was amazing. We were definitely a lot of work, and he knew everything to help us out and get us the most for our money. I would definitely go back.

Ma
Review №83

Jared is great to work with!

Na
Review №84

Very helpful and answered all questions. Nice location and friendly.

Sh
Review №85

Very user friendly service. Griffin was great!

Be
Review №86

Every time I have been there I have found prompt and friendly service. I’m not very good with this electronic stuff. On my last visit Jon answered and explained my questions patiently and with good humor. I recommend this Verizon store highly!

Me
Review №87

Jared was great - great customer service - called me immediately when phone came in - would recommend him to anyone !!! Go linworth Verizon

Li
Review №88

Gabe was great!

Ka
Review №89

Ben got us all set up!

MK
Review №90

If I could give a zero as a review I would. I am a long-standing Verizon Wireless customer. I stopped in to this location, to pick up a new SIM card. When I told them that I needed the card, they told me it would be $20. When I got a card from another location the card was free 6 months ago. Im glad I did my research and knew that I should get a free SIM card.I would not recommend this store. Dont waste your time here, go elsewhere!

Ch
Review №91

I walked in and immediately was helped. The staff was extremely knowledgeable and was looking for my best interest. Didnt use any forcible upscale tactics and were honest the whole time. I recommend this exclusive branch for any and all Verizon needs. Thank you guys for letting me entertain u while I was being sAssisted!

Je
Review №92

I went to this store yesterday, for the first time, hoping to get out of driving to my usual AT & T store or Target (crazy Christmas traffic) trying to buy a last minute Christmas present (looking for an extra Apple charger... where does my son leave his chargers; they disappear like socks). A man named Cameron assisted me. He was very helpful, informative, and spent a lot of time with me answering my Apple IPhone questions. I purchased 2 rapid chargers that fit my phone and love how quickly they charge our phones. He also talked me through how to access my photos from iCloud since Im not very tech savvy.Ill definitely head back there next time I need assistance or have questions about a new phone.

De
Review №93

BEN IS THE FREAKING BEST!!

На
Review №94

Very good service !!!!

ch
Review №95

These guys are good. I find I have mixed luck with the little privately owned Verizon stores, but these guys did a great job. They are the only place I go now.

Ch
Review №96

Did a great job helping me with complications when activating my phone. Best cell phone store experience so far!

Br
Review №97

Thank you Jarod !

Ni
Review №98

Noah was very helpful and friendly. Reccomend Noah to anybody needing a new phone.

St
Review №99

Good experience

Ma
Review №100

Griffin was100percent

Information
16 Photos
100 Comments
4.6 Rating
  • Address:2245 W Dublin Granville Rd Suite 105, Columbus, OH 43085, United States
  • Site:https://locations.tccrocks.com/oh/columbus/2245-w--dublin-granville-road.html?y_source=1_NzY0MTc5NS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 614-344-0000
Categories
  • Internet service provider
  • Electronics store
  • Cell phone store
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:12–5pm
  • Sunday:10am–7pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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