user
Sals Auto Glass
2159 S James Rd, Columbus, OH 43232, United States
Appearance

Comments
Br
Review №1

Excellent work and customer service. The waiting area was very clean and well kept. They were very friendly and professional. Their work was done quick and clean. They were able to replace the hinges on my back window, without shattering the glass, quickly saving me a good amount of money and time. I felt confident about their work when I handed my keys over. Overall excellent experience.

Ra
Review №2

Wow these guys are very professional and super fast. They do not sacrifice quality. Very friendly. The waiting room had free refreshments and coffee, even Netflix On the TV. After the work was completed, explained the process. Took then just a little under an hour to replace the windshield. I highly recommend Sals Auto Glass for your needs.

Sp
Review №3

Sals work is top notch! He is not afraid to tackle some of the old cars that we repair/restore here like other glass shops. At the risk of sounding corny, Sal is a Git-R-Done kind of guy. You wont be disappointed!

Ni
Review №4

Came by Sals today to have my rear window hinges replaced. He did top quality work and got the job done in under 30 minutes for half the price of the dealership. Everyone there was extremely nice and the waiting room had to be the cleanest auto shop related waiting room Ive ever been in. Sals earned a lifelong customer today. Will definitely be back for anything glass related.

Br
Review №5

Awesome experience! Was in need of a side window replaced. He was able to get me in fast and was less expensive than any competitors. High quality work and nice waiting area while my truck was being repaired which only took 30 minutes. Highly recommended!

Ha
Review №6

This is a business ran on integrity. The windows on my passenger side stopped working years ago, and I finally decided to get them fixed. I called several shops and their shop fee to simply diagnose the issue was in the hundred dollar range.Then I called Sal’s Auto Glass. Within a few minutes of speaking he actually listened to me, correctly diagnosed the issue, told me the exact part I needed to order and informed me that he’d install it for a twenty dollar cost for his labor. Wow. He could have had me come in, poked around and charged me extra for his expertise in figuring out the issue, but he shared his knowledge and made the process so quick and painless. There are still good people in this world, and this man deserves your business ☺️

Re
Review №7

I was very happy with my experience at Sal’s. My windshield and rear window needed replaced, and Sal gave me an estimate over the phone and will even come to you (if you are within the granted location)! He showed up just days later and had everything replaced within hours. He was professional and made me feel very comfortable. I will definitely be going back for any auto glass services in the future. Thank you Sal!

Ke
Review №8

Same-day service they did an amazing job.

Ja
Review №9

So fast, professional and went above and beyond!! I love Sals!!

De
Review №10

Sal does excellent work .for a Price his price is alot cheaper than any other glass repair company and sal is mobile .I know for a fact he done our truck and car and 3 of my son truck window sheilds also he has done 6 other people glass windshields and no ones never had a complaint.

El
Review №11

This man said it would take an hour. Took an hour. Good service throughout. Chill dudes. No complaints from me. You can tell they deserve 5 stars once you walk in.

Mi
Review №12

Email exchange was good. Said I could drop off anytime. Unfortunately experience at the shop was not good. Got there at 8:50 a.m. expecting to wait 10 minutes until opening time at 9 am. By 9:15 a.m. still looking at a closed sign so Im searching competitors on Google. At 9:20 a.m. a car pulls up and a man unlocks the door. So Im thinking sweet I finally get to go in. When I enter the lights are still off and Im yelling hello but all I hear is a car running. No choice but to leave and have this as the only experience to base a review on.

Ja
Review №13

Two years ago my windshield cracked and needed replaced. I called Sal and he got me in the next day and completed it in roughly 30 minutes. His quote was much more reasonable than the other ones I received. Waiting room was immaculate and the service impeccable. Highly recommend if you need any service to your auto glass.

Jo
Review №14

Owner did an amazing job started right on time and my job was done faster then anticipated no problems with my replacement friendly and great work ethic answered all my questions. I would extremely recommend this place !

An
Review №15

When I walked in I was immediately greeted by Sal and an assistant, without a wait. Sal immediately helped me, and quoted me a time of about an hour. I sat in a very clean waiting area and in almost half the quoted time the job was already done. He even was kind enough to point out a couple rust spots to me, and cleaned up what rust he could, at no extra charge. I couldnt have better things to say about the service, price, and (so far) the quality. Ill immediately recommend anyone in need of auto glass work to Sal in a heartbeat.

Da
Review №16

In and out within 1 hour and the quote was very reasonable. Very clean waiting area. Owner Sal is very professional.

Al
Review №17

Very nice a place best price in the town fast service and nice customer service

Ro
Review №18

As a car dealer, this is second time I’ve used these guys. They went beyond what was asked. There prices are low and the service is excellent!!

am
Review №19

Friendly service, great price, fast service..They honored quote they gave me 9 months ago.....

Pr
Review №20

I got my car window fixed here last year and they did a great job. First it was way more economical compared to others. They did a great clean job and I could hardly tell any difference afterwards. Also, I got an appointment quickly and waited in their office while they changed it. As good as new as the car was actually only a month old.

Yu
Review №21

I recommend this place 100%! Sal is very professional and trustworthy from start to finish. Communication was wonderful and his work was very quick. Plus the cost was much lower than expected. My rear glass was totally damaged by some jerk overnight but Sal made my stressful event stress-free! Thank you!

Ar
Review №22

After having an awful customer service experience with another company, I did some more research and came across Sals. He is awesome! Very professional, personable and honest. He explained exactly what he would be doing during the windshield replacement and made sure I was informed every step of the way. You rarely ever read reviews about the good things people do so I wanted to make sure I posted about my wonderful experience. My new windshield looks amazing and I am very happy!

Na
Review №23

Good price fast service

In
Review №24

Sal and Olay were solid guys. Gave me a reasonable price for both vehicles I had done and communication keyed. They been doing the trade since 1998 so professionalism was definitely delivered. Look no further these guys are your go to guys for auto glass, thanks guys! ;)

Au
Review №25

You wont find better service in Columbus or the surrounding area. Sals done two jobs for me now. In June of 2016 he replaced my windshield same day after it was smashed by road debris while I was on my way back into town from vacation. December 2016, he just replaced my front passenger side window after my truck was broken into. The guy is helpful, fair, knowledgeable, dependable, honest, and affordable. He has your best interest in mind and works hard to get you up and running with his expertise. The other reviews on here are more than accurate based on my experiences. Call Sal for your automotive glass repair needs. Hes an all around good guy too. What more could you ask for?!S - Superior serviceA - Affordable pricingL - Lasting repairs and relationshipsBest of luck Sal, and thank you!

Ka
Review №26

This place was amazing!!! My car was broken into and they got me in the next day! The customer service was incredible and price was the best I could find! Highly recommend

My
Review №27

After the experience my husband and I had, I’ll definitely be recommending Sal’s to anyone ! Not only was the price for our window replacement the best price quote we got but Sal was on his last job of the day when we called. He knew it was cold out and it being the driver door window he told us he would get the window ordered and to come in an hour. Best service, great work, awesome price.

Ke
Review №28

It is rare that you get a good vibe from someone within the first 30 seconds of conversation. Sal is very reasonable and willing to go the extra step to get a job done right and timely. I rarely leave Google reviews, but will definitely call Sal again when I need his services. He is punctual, professional, and common sense driven. HIGHLY RECOMMEND!

Je
Review №29

I had a wonderful experience at Sals Auto Glass. His pricing is unbeatable (almost half the price that Safelite quoted), and he managed to get me in the next day! Great service. Thank you!

Na
Review №30

Literally provides 5-star service! Came out the same day, on a weekend, when he was overbooked already. Very reasonably priced, best in the area... I called several places and Sal is the quickest to respond and comes to you! The Owner is Sal and he works just as hard or even harder than the other techs! Very highly recommended!!!!Thanks Sals Auto Glass!

Jo
Review №31

I had Sal put in a new windshield in my Toyota Camry today. As I was watching him and his co-worker Sal was explaining everything he was doing. Sal and his helper did an excellent job. They totally professional and extremely polite. I gave them 5 stars and they deserve everyone of them.

Ma
Review №32

Went to a national auto glass dealer, cost was 3x what I ended up paying at Sals. What do you want from a provider. Price, responsiveness, cleanliness and quality. Sals did it all. Would use again!

Am
Review №33

The quote I got was over half the price of Safelite. I was at work and sent an email and had a response within mins. He was able to schedule me the same day and came out to my work so I didnt have to miss any time at my office. He was so nice and quick getting my payment done so I could get back to work and emailed me to let me know when he was finished. I highly recommend this place for all your auto glass needs! THANKS SAL!

Ni
Review №34

Our window got shattered and after calling around to different glass companies the price was unbeatable. Not to mention after every company saying next week they were here in no time and it maybe took 30 minutes tops. Not to mention today was freezing out. And since it was undrivable for them to come to me was a great blessing. I will recommend this company to everyone. Thank you for being awesome really

La
Review №35

Provided the service you always want to experience. Came out the same day I called - I wasnt sure if it needed repaired or replaced. It needed replaced, so he set up a time for later THE SAME DAY and came back out to perform the work. You do not and should not use a large corporate company (which my insurance wanted me to do). Sal is your guy...thank you for the great service!

Ch
Review №36

Wow!!! I’m really impressed with Sal’s! Got a few price quotes and saved over $200 compared to other Glass Repair shops in the area. He was also able to schedule me same day and had me out within a hour. Will always recommend to others.

Za
Review №37

I wont be using anyone else but Sal from now on. Excellent service and great price. Was able to get me in the next day, came to my vehicle, replaced the windshield much quicker than I expected, and again at a great price. So glad I made the call to Sal.

Ky
Review №38

Sal came to my work and replaced my windshield fast. It was easy and convient. By far the cheapest in town! Would for sure recommend!

Do
Review №39

Awesome fast friendly quality affordable

Fr
Review №40

I made the mistake of calling Safelite auto glass first. Their price was almost $1200 for my windshield so when I got that bad news I decided to call around. After five phone calls Sals had the best price by far $395. Because of how complex the Genesis windshield is I elected to take my car to his shop. It was done by the time I finished my lunch. Thank you Sal.

Rh
Review №41

Sal is my hero!! He came with lots of recommendations but when I couldnt get in touch with him, I called safellite. WHAT A MISTAKE!!!! Sal, my hero, fixed the disaster that the competitor had caused. It was a pleasure doing business with him!! His prices were lower than the disaster company, he was prompt and very knowledgeable!! Anybody that needs auto glass repair, THEY WOULD BE CRAZY NOT TO CALL SAL!!

Sh
Review №42

I would give Sal more than five stars if I could! My car was broken into in the middle of the night and I was due to head out of town in the morning. Sal was at my apartment in less than an hour and was able to get my window replaced in an extremely timely fashion. He even came with a Shopvac to clean out all of the broken glass. Thank you to Sal and his team for turning my not so great morning right around! You are the best!

Wa
Review №43

Great and fast service and he very fair priced i will recommend his shop to my family and friends

ki
Review №44

Their amazing quick and the cheapest in the city

Sh
Review №45

I highly recommend Sals auto glass. It tooked him only 30 min to replace my Volvo truck windshield

De
Review №46

Great service good prices fast show up time and I dont take him long to put your windshield in

Br
Review №47

They do great work and are nice to all that come there and they have great prices for all

Be
Review №48

Sals Auto Glass made my day, I LOVE IT HERE!!! They made me feel like I was Family! From the initial phone call to the pricing to the bottled water offered durning my arrival. Theyre same day service.... WOW! I called around for and hour trying to find same day service it seemed impossible..until Sals.When I arrived Sal made me aware of a window regulator that I purchased because the other guys (Auto glass now) told me I needed one that I actually didnt need... Hes character is noted, he could have easliy kept it for a furture job and I wouldnt have known the difference. Please if you need an auto glass repair GO TO SALS ... YOU WONT REGRET IT. I LOVE IT HERE!!!! You will to... Go now!

Sh
Review №49

He just took my frantic call late in the afternoon to schedule a morning appointment. 5 stars. This is my second time dealing with him.

Br
Review №50

Awesome service very accommodating! Definitely go here before calling elsewhere.

Pa
Review №51

Window was replaced in 1 hour

ja
Review №52

Everything about this company is excellent!Communication is great, prices, service ,punctual!!!I would recommend this company to anyone!!!!Jan

Mi
Review №53

Had a horrible experience with Safelite AutoGlass, some of the absolute worst customer service I have seen in a long time. Literally they did not care at all about a customer. I have a Subaru with heated windshield wipers and eyesight. The Glass for that particular model is very hard to come by even for dealers but Sal made it happen rather quickly. Sal made the experience easy as it should be for a customer. A co-worker also used Sal and had a great experience with him prior to me ever needing the service, and he went out of his way to comment on the professionalism and customer service oriented nature of Sals Auto Glass. He also beats competitors pricing and cares about the service he provides. I will recommend him over anyone else in the Columbus area, his business should prosper as someone whom actually cares rather than these mega shops (example: Safelite) that dont care at all about the customer. Thanks again and if I am ever unlucky enough to get another broken piece of glass on any vehicle I own i will be returning to Sals. With the uncovered loads here in Ohio, it might happen again.

Ma
Review №54

Amazing customer service, great waiting area, and was in and out in 15 minutes. Cannot look for a better auto glass shop!

Na
Review №55

Marie, the manager and the other gentlemen that checked me in were both very friendly. The price I was quoted was much cheaper than a couple of other places that I contacted.

Mi
Review №56

The receptionist was very nice ... It was fast and staff was so great. Also had a TV to watch while I wait.

Ro
Review №57

They came right to the house and did a great job and at a very fair price !!! they even cleaned up the glass from where it was broken , im a customer for life !!!!

Er
Review №58

Sal provided excellent price and service!!!

Information
77 Photos
58 Comments
4.9 Rating
  • Address:2159 S James Rd, Columbus, OH 43232, United States
  • Site:http://salsautoglass.com/
  • Phone:+1 614-207-8016
Categories
  • Auto glass shop
  • Glass repair service
  • Window installation service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Planning
  • Appointments recommended:Yes
Similar organizations