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Entourage Freight Solutions
8425 Pulsar Pl #270, Columbus, OH 43240, United States
Comments
Co
Review №1

Not only have I had great encounters with this group, but my co-workers and sister companies have as well! Their professionalism and care to my questions has consistently made me feel as if I was a priority when working with them. They’re a first choice for my needs and I never hesitate to recommend them to others! If you have the opportunity, definitely try to work with Owen Starcher, he understands the needs of the customer and goes beyond just doing his job!

Ma
Review №2

Our business is dynamic with many moving parts. Our broad and diverse needs span from LTL (moving just a pallet or two) to full truckload volume. Entourage Freight Solutions has been a valued business partner of ours for 6+ years. We trust them and they deliver.

Re
Review №3

Awesome company. Weve been doing business for several months now and Ive never had any issues. Joe is my point of contact and he always keeps the ball rolling with great freight & great rates.

CA
Review №4

One of the best companies to work with! Steve & Joe know how to do business. Always providing me with load offers to keep my trucks moving... at a good rate :)

An
Review №5

Trails West has been working with Owen Starcher for close to a year now. Of course issues have come up, shippers change the load plan at the last minute, but that is part of this industry. I speak with Owen numerous times a week, sometimes numerous times a day. We usually preplan shipments up to a week in advance and 99% of the time it works to plan. Owen pays us extremely fairly and the communication and consistency is always there. If I text Owen on a Sunday at 5pm, he replies. This is what this industry needs more of, consistency and trust. We look forward to a long future with Owen and Entourage.

Br
Review №6

Joe was my broker and he is by far the best one at the company. Extremely hardworking and willing to go above and beyond to help when he can. Highly recommend especially if you can get joe.

Fo
Review №7

The company’s team was a great help. The rep talking to us was the best. Ask for Owen S. he seems very genuine & experienced and is very professional.

Ha
Review №8

Best Company to work with, Keith, Cody, Chris Bowden all are good. Been working with them as carriers since more than 3 years.Smooth working, good loads, best response. Keep up with the good work team...👍🏻👍🏻👍🏻

Mi
Review №9

We Have been Working with them for the 3 Years.. Done Millions of Dollars Worth of business, The Entire Team has been a great support to our Growth. Right from the Top Guys..Chris Bowden and his Entire Team, comprising of Keith/Cody/Chris Reed.. Would Definitely recommend them to Work With

El
Review №10

Entourage Freight Solutions, one of the best broker companies to work with; specially Kurt Roger he is always available to help, great communication and multiple available loads all over the US.I have been working with them for over 5 years and I can honestly say there has never been one dull moment and most of all great prices.

Ma
Review №11

Above and beyond company! Positive and motivational experience with Owen Starcher the other day. Recommend to all.

Na
Review №12

Owen was such a good help! He’s amazing to work with and I’ll definitely be looking for him next time I need help!

Ma
Review №13

Product has always arrived as should and any question I needed answered came from Owen as he was almost always available to handle our freight. Entourage is a great company to work with.

Va
Review №14

I recommend this carrier for anyone looking for quality service. Owen Starcher was responsive and made my experience with the carrier seamless. 5/5

Jo
Review №15

Love working with the guys at entourage. Thomas Sinacori was super helpful. Excellent service

Bi
Review №16

During this holiday season and 2020 alone. We have learned to cherish the relationships we have built of the years with our customers and brokers. Today, I would like to say Thank You to Kurt at Entourage Freight Solutions for the great communication and attention to detail he provides us when we are on a load for him. We have been working with EFS for many years now. I would have to say this is one of the best brokers we have hauled for. Once again EFS, thank you for the business and please help us keep our trucks moving.

Ja
Review №17

Entourage Freight is great to work with, Joseph Livengood is always accessible and helps us with any issues we may have.

Ad
Review №18

Joe is the best broker out there. You won’t regret working with him.

Ra
Review №19

Covering my OR reefers with Thomas Sinocori and there were no issues so far. Good loads, easy and paying decent.

PR
Review №20

A great company to work with ! Always transparent, fair and loyal. Its a pleasure working with Joseph Livengood on a daily basis.

Az
Review №21

Mr Reed top performer most honest broker you will find today. Thank again

As
Review №22

Tom Sinacari was fabulous. So kind and easy to work with.

Ga
Review №23

Steve Farmer & Owen Starcher are hard working professionals and great to work with.

Ki
Review №24

Owen Starcher was very professional to work with! Would recommend to anyone!

Vi
Review №25

Owen is very fast and does a great job and really great personality, also funny

Vi
Review №26

Great companyOwen is great broker and great personially

Na
Review №27

Booked a load from CA 2 days in advance with Thomas Sinacori. He refused to provide pick up number, saying that it will be given the day of loading once its released.. OK. .. canceled 1 day before pick up saying that customer covered it.. typical TQL excuse. Refused to compensate with TONU saying he canceled well in advance. Do not use, save your time and nerves.

Da
Review №28

Great company to work with, Good Freight and Good Pay

Gu
Review №29

Never work with these guys. NEVER NEVER NEVER. They will deduct your money after delivery. Beware of these guys and never book loads with them. It happened with us

JD
Review №30

Doing business for over 4 years, never had a problem with this broker. I like how respectful and professional they handle every call.DJ

Ve
Review №31

Save yourself. As an owner opp I promised to never work with a dishonest broker. Well, I did. Entourage Freight Solutions.Long store short I was given a load from FL to IN then to IL with a total of five drops. I was told that each drop would be quick and simple and requires no help from the driver. Well I am a people person so I dont mind helping nor would I ever want someone to climb in the back of my trailer without be being there as each of these deliveries were to schools, churchs and places without docks so the entire trailer had to be unloaded one box at a time.Entourage was upfront about all of the above situation. Where the dishonesty came in was the fact that I had a load time between 10 am and 6 pm. I showed up at 9:50 am and it was 6 hours later when I finally got loaded and was on my way. After the first two hours I spoke with the customer about a timeframe and then gave that information back to the Broker. Entourage led me on whenever I talked about detention pay. I asked every time I spoke with them for the next 3 days. Finally when I was empty I was told by Entourage that they do not pay detention on first come first serve loads. They did not care that many trucks came and went while I was sitting waiting.Rates coming out of FL are already low, but then to have a Broker rip you on time pay as well...…I made a mistake once, let me help you decide if you want an Entourage load...… NO, keep looking you will find a more honest Broker.V&M TRUX

Na
Review №32

Entourage just screwed us over . Broker refusing to pay detention time the only thing they could do is finger point towards their customer.( just threw the customer under the bus) Thanks Chris.Chris also advised me that all negative google reviews were taken care of. I guess that is another lie since the reviews are still posted.Followup 6/26/18 Chris called our office and threatened to report us if we do not remove the review (real classy move Chris).If any one want to see the corresponding emails, multiple requests for assistance between my self and chris, please do not hesitate to contact us-will be happy to forward all the emails.

Ri
Review №33

As an owner-op we work with this company for 4 years. If you book a load that has a late pickup time they usually will cancel it on your for an undisclosed reason. If you are planning to book a load with a late pickup time, beware as they might cancel it without warning.

Sa
Review №34

Very rude and disrespectful.

An
Review №35

Pick up loaded 1600 cases of tomatoes from FL to NY. Driver placed load bars on the back, and receiver claimed 8 cases were damaged. Entourage charged me $24 a case and $70 lumper fee. The shipper should be held responsible, hence they should know how their product needs to be packed for transportation. Keith Witt was very rude about everything, and doesnt want to work with me.

Ja
Review №36

They will ignore your calls and email when its time to pay detention. We had 7 hours of detention that never got paid. Stay away from them

Information
36 Comments
2.8 Rating
  • Address:8425 Pulsar Pl #270, Columbus, OH 43240, United States
  • Site:http://www.entouragefreightsolutions.com/
  • Phone:+1 614-396-3847
Categories
  • Freight forwarding service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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