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The 1 Tree Service
2610 Ferris Rd unit c, Columbus, OH 43224, United States
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Th
Review №1

Originally I rated The 1 Tree Service as 5 star, but when I had them come out to do some additional grinding to remove roots things were not so great. I had to call three times to get put on their schedule. When they finally showed up to complete the job they clipped my irrigation system with the stump grinder. I thought no big deal, I’ll send pics and we’ll get it taken care of . Instead, they tried to tell me I never informed them of the system, but I did. On top of that it came on while the team was there. Not only that the rep told me that they would have someone to come out an mark the utilities and the irrigation system. When I challenged the “ you never informed us” comment they mentioned oh well it was $100 to have the irrigation system marked and we left a voicemail. Needless to say I was disappointed. The company did such a good job dropping the tree and cleaning up after themselves, I couldn’t believe they played the “that’s on you” card for such a small fix. I called the irrigation company, they sent someone out to fix it and it was less than $100. The 1 Tree Service lost a customer and any future referrals for $100. ✌🏾

Be
Review №2

I HIGHLY recommend The 1 Tree Service. Fantastic job! Professional team from start to finish. Tree removal, stump grinding and clean up.

Br
Review №3

I got a quote from 1 Tree Service that was competitive and they were able to meet my timing within ONE DAY of me signing the contract. Joe was communicative and professional and his crew came early and got the job done fast. They were able to remove a large tree from my property that fell and did it in under two hours with excellent clean-up; I dont think they left a leaf out of place. I highly recommend them and will be using them for all of my tree services in the future.

A
Review №4

We had a tree fall on our house and were in a pinch trying to find a service that could remove it quickly. 1 Tree Service came through for us and exceeded our expectations with exceptional service. They gave us an estimate right away and worked with us in getting a crew to help as quickly as possible. Next time we need help with tree removal or trimming they will be the first people well call.

Ti
Review №5

Getting an estimate was quick and easy. Scheduling was simple as well. We did receive a call to tell us that they were on the way, however it was well before 8:00 AM. They started working at about 7:40 which is too early for chain saws in a residential neighborhood (IMHO). The workers were very friendly and quick. After asking them to chop off another foot from the top, all was well. They did a fine job!

S
Review №6

Called for bids from a number of companies to remove a large tree overhanging my house. The 1 Tree Service was by far the most responsive, professional, and friendly, scheduled me quickly for a quote and services, office staff followed up immediately on every inquiry and were very helpful, they had competitive pricing, they provide an easy online invoice interface to select services and pay bills, and the yard was so clean after the tree cutting (not even a bit of sawdust or stray twigs laying about) that you couldnt even tell they had been there. I would recommend them to anyone and utilize their services again

Fr
Review №7

They were fast and professional. Very efficient operation. They showed up to get started, I got on an hour long conference call, and when my call ended they were gone and other than sawdust in the hole from grinding the stump, there was no trace of the tree. Would recommend.

Br
Review №8

The crew showed up and new exactly what they needed to do. The were very fast and efficient. They cleaned up the yard and there isnt even a leaf left. They even fluffed the grass up with leaf blowers and you cant tell they were even there. Would definitely use them again for any of my tree needs.

Pa
Review №9

Used The 1 Tree Service to remove a tree before it fell on neighbors garage. Great service, easy to schedule with for estimate, and schedule for the work. To their credit, they also cut up a maple log that came down in the April snowstorm - it was too big for me to cut up - and they cut it up in pieces small enough for me to burn at no charge to me. They couldve charged me - and I wouldve paid for this too - but they didnt. Definitely will use them again. Great company to work with.

Tr
Review №10

The 1 Tree Service did an excellent job at tree pruning (both massive and small trees), tree removal (small and medium), and clean up. Their prices were better than other companies I received estimates from (I habitually receive estimates from at least 3 companies). They are very friendly, and do their best to meet your needs. I have used them for two jobs, and will hire them again in the future for a 3rd.I gave them 4 stars instead of 5 because they have constant communication issues, which can cause problems. Initially my spouse reached out to their office, so her information was on file as the primary and mine as the secondary. It took 6 conversations to get this fixed. Inevitably, I had to request they remove her information completely from their system, which I thought finally took care of the issue. To an extent, it did--all communication now comes to me; however, I experienced a different type of communication issues on the recent work completed. I was informed they were operating approximately 6 weeks out, and they would contact me closer to that timeline in order to schedule service. After approximately 4 weeks, I received a phone call at 8:30 AM indicating they were 10 minutes away. I was working from home, so it ended up being OK, but I did not receive an email, text, or phone call from the office to communicate there was an opening for service and had added me to the schedule. This leads to the 2nd part of the issue. You really should be present to walk through and confirm the job assignment with the team, and to check the work when it is finished to make sure they didnt miss anything--the team is very friendly and will take feedback to make sure you are happy with the job. But, they are operating on the same estimate you receive. If you couldnt pick up the estimate and have it make perfect sense to you from reading it alone, then it wont make perfect sense to them either.Once they fix the communication issue, I will consider them to be a 5/5 company, but until then, its 4/5. Regardless, I would recommend this company for Tree-related services.

Ca
Review №11

My mom and I are very happy with the service and the professionalism of the one tree service. They arrived when they said they would and when they were done you couldn’t even tell they were there.Highly recommend.

Je
Review №12

Awesome work! In and out in a couple hours for stump grinding. Highly professional and courteous.

Ki
Review №13

I am extremely pleased with the pruning on our birch tree! Very professional, knowledgeable, and efficient! I will definitely be recommending!

Ch
Review №14

Had a very big sycamore tree in an enclosed back yard with no access for any big equipment to get into the yard. Called about 7 tree companies to tree to get it removed and only one tree service would do it. Most wouldnt even come look at it. They were professional and did a great job.

Ku
Review №15

Did a great job of saving two large trees in our back yard by removing overgrown ivy - and also gave trees a much needed trimming. Trees are healthy and look great!

Ju
Review №16

We would highly recommend. We had one tree removed and 2 others pruned. They were knowledgeable and courteous. They completed the work quickly and thoroughly and above all our expectations, even to the clean up. They were also the most reasonably priced of all our estimates. Excellent service and we are happy with the results.

Br
Review №17

They did a great job with cleanup and removal!

Ke
Review №18

Why would make a special trip to a customers house to discuss the unsatisfactory job and then proceed to argue with the customer about what was on the estimate and invoice? SMH. We’ll find someone to clean up what should have been done.

Am
Review №19

This company was professional, on time, hardworking, experienced and did a phenomenal job! We were so pleased to find them and will definitely use them for many years to come. They were worth every penny!

Lo
Review №20

They were punctual, professional and worked together so impressively that they made the job of cutting down our three large trees look effortless. They cleaned up quickly and efficiently as well. Everyone that we have dealt with at this company has been friendly and accommodating. Definitely would recommend!!

st
Review №21

JoeThank you so much. The guys were cool and they did a great job. The wife is happy so i’m happy. I’ll give you guys a good Google review.

Na
Review №22

The men are highly professional and got the job done efficiently. They worked together as a team and performed every task exactly as I requested. I highly recommend this tree service.

T
Review №23

A special thank you to LaNell. I spoke with her back in 2018 (I believe) for a quote and really enjoyed her kindness that showed through the phone. I placed the number in my contacts. Made a decision to go with 1 Tree Service for the removal of a large tree and other trees this year. The gentlemen came out on yesterday and surpassed my expectations. These guys ROCK! They are professionals. Cleaned up the yard, street, and driveway. The stump removals they did was superb. An AWESOME SHOUT OUT to Joe for keeping everything on track with unwanted distractions. This is the company to use for your tree services.

St
Review №24

Wow! No words! Amazing professionals who truly care about they clients. i would like to take this opportunity to thank Joe (the owner) for doing all he can to provide us with excellent service! Mike and Coby thank you for all your extra work to make all of us happy. Definitely recommend 1tree!

Th
Review №25

Worked quickly. Respected our property. Did an amazing job cleaning up the yard. If I had another tree, I would definitely give these guys a call!

St
Review №26

The whole team is great! Everyone was friendly and courteous. You can tell the crew is well trained and know how to work as a team. They worked quickly with an obvious awareness of safety. The 1Tree service met all my expectations.

An
Review №27

Best Tree service in Columbus and they have the best climbers too!

Ch
Review №28

Highly Recommend. These guys were efficient, professional, thorough, and exceptionally hardworking. They cleaned up and restored my yard back to its original condition. The trees look great.Highly Recommend. Thank you!

Fr
Review №29

I contacted The 1 Tree Service and they were able to come out the same day to provide me with an estimate to have a tree removed. Their great crew were back out within 4 weeks to remove the tree. They did an amazing job with the tree removal and clean up. I highly recommend their services.

Je
Review №30

I hired this company to thin out my 150-year-old red oak tree. They did a marvelous job. They were professional, highly skilled and they cleaned up thoroughly afterward. I can recommend them without hesitation.

Al
Review №31

Great and reliable company

Da
Review №32

They gave me a quote and were able to come out the next day and remove the whole tree. They were very professional and cleaned up everything when they were finished. I highly recommend them!

Em
Review №33

I had a mess in my yard. An absolute disaster. They worked with me to get out to my property ASAP and they were able to get everything done quickly and efficiently and made sure they didnt tear up my yard in the process. Every employee I spoke with throughout the process was so kind and genuine. They had expected the work to take longer (and more time would mean more money) but they got it done in less than half the amount of time they had anticipated spending at my property. No lagging or wasting time to make more money. Use them!! Its worth every penny.

Mi
Review №34

I give The 1 Tree Service the highest ratings possible for the work they just completed today, February 28, 2020, at our home at 285 West Columbus Street, Pickerington, Ohio.The three service personnel: Ben Wood, Bobby Beacham, and Karl Rayburn are three of the most efficient and professional workers that I have ever witnessed. The three man crew worked together as a team, and did not stop working, from the time they arrived, until the job was perfectly completed. These men are professional and highly skilled.I highly recommend this company for any of your tree service needs. In one day, these guys trimmed two forty foot maples, one 50 foot oak, felled a forty foot ash, and ground its stump. They stacked the cut timber and chipped up lots of brush.My rating for this company is five plus gold stars.Everyone from Kerry York, estimator, to LaNell or Nicole, in the home office, are top notch.They are a family owned business, that treat their customers like family.If you are looking for efficiency, high skill, and non-stop workers, this is your number one choice!Mike and Janie Halaiko285 West Columbus StreetPickerington, Ohio 43147-1075

Ca
Review №35

Overpriced for sure, I put in my info on home advisors and this was the only company to send me a message about a tree removal. I never contacted them back to say I wanted them to come out but they came to my home when I wasnt there and emailed me an estimate to remove the incorrect tree at that. I received an estimate of $4,000.00 dollars from these people to remove 1 tree, but others gave me an estimate less than that to have all 3 on the property removed. Will not be using them at all.

Ch
Review №36

I have used this company for many tasks in my yard. They are very professional and provide a great service,at a great price!! From my initial call in to the office to set up a time and date for assessment of my large trees in my yard. The office staff (Nicole) was very friendly, They helped work around my schedule due to my very complicated work schedule. Now thats going over and beyond!! The estimator Toby was very knowledgeable and provided me with options that would fit in my budget. The crew was very respectful and had the job done ahead of schedule. Thank you for your service, and will be looking forward to your service in the future!!

Jo
Review №37

Great service, Hands down. Got my tree cut down instantly after quoting. Definitely recommend.

Ru
Review №38

These guys are honest and hard working. I really think very highly of their ethics and the quality of their work.

E&
Review №39

Great group of guys with a high skill level

Lu
Review №40

I definitely recommend this business

de
Review №41

Great selection of food items

To
Review №42

Good honest people

Information
100 Photos
42 Comments
4.6 Rating
  • Address:2610 Ferris Rd unit c, Columbus, OH 43224, United States
  • Site:http://the1treeservice.godaddysites.com/
  • Phone:+1 614-532-8580
Categories
  • Crane service
  • Tree service
  • Forestry service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
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