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Wireless Rx - Polaris
2156 Polaris Pkwy, Columbus, OH 43240, United States
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Ma
Review №1

Dropped my phone in water....kept my fingers crossed Wireless RX Repair could salvage my phone....yup, they did. A mighty fine surprise. Only 2 days without my phone. So happy all is saved. Friendly and very reasonalble. Highly recommend Wireless RX.

Ma
Review №2

The process of fixing our broken Apple iPhone XS Max screen was quick and easy. The eta was 1 hour and it was ready in less than an hour! We are so happy they suggested we add the screen protector onto the order. The phone looks brand new and is in excellent working order! The staff was super friendly and very personable! We highly recommend Wireless Rx to anyone who wants quality service and timely repairs!

Br
Review №3

I took my iPhone in to have the charging port repaired after being quoted a price of $79.00 over the phone. To my surprise, they fixed the problem free of charge. There was some debris in there that was easily cleaned out. How nice! They were fast, professional and HONEST! I will be back in the future.

St
Review №4

I walked in with a phone that needed repair, couldnt be repaired and walked out with a new phone (Samsung S9), all files transferred, great experience

Jo
Review №5

Had a crack on the back glass of an iPhone X. Initially went with the more bigger/popular stores, but they were too chicken to operate on it. Found Rx, who didnt even flinch at my problem. Ordered the part for next-day arrival and repaired within hours. Also charged me half of what CPR wanted, which was $249.

Ju
Review №6

The team at Wireless RX always meet my needs! I’ve taken two of my phones here for repair. Once for a front glass replacement and once for the back glass replacement, they’ve delivered excellent quality repairs both time. The phones are good as new and look as beautiful as when they came out of the box. Now if only I can stop dropping my phone!

De
Review №7

This is the second phone that I bought from Wayne and the folks at Wireless Rx Repair.What a professional group of people. Honestly the first quality that I look for from any business. You will certainly find it at Wireless Rx Repair. Great people, great service and great prices! I will never go anywhere else for my future phone needs! Thanks Wayne!

Br
Review №8

They were efficient and professional when replacing the screen on my iPhone 8 Plus

Jo
Review №9

Brought my daughters iphone in a few weeks ago to have a cracked screen replaced. Price and speed of service was great. Yesterday it started glitching so we brought it back in. Replaced the screen in under an hour. No questions asked. Very impressed with how easy that was. Will not hesitate to used them again.

An
Review №10

Mr.Wayne and his team never cease to amaze me! Even after “I” had a misunderstanding on something they were still very understanding and always helpful. Keyword there is “I” had the misunderstanding on something with the phone and a payment. I have been a customer ever since I came across them in 2018 and even though I am moving an hour away. I definitely will still let Wireless RX Polaris be my only stop shop for phone repairs and services and also to buy products. My last phone I purchased from them lasted a good 3 years or so and was an iPhone 6 or 7. And here it is May 2021 and I am JUST NOW having any phone issues. They do great repairs and have great products and I stand by their products and services. If you are looking for a phone or phone service COME HERE ASAP!!!!!!! STOP LOOKING AROUND THIS IS WHERE YOU NEED TO COME.

Ch
Review №11

My daughter shattered her phone screen and we found Wireless Rx Repair to be the most affordable, responsive, and professional of ALL the cell phone repair stores out there. They fixed her phone within an hour and did a remarkable job. We will definitely go back, if/when needed.

Pa
Review №12

Had a crack in the screen of my ipad. Apple wanted about $700 to fix it and Id be without it for a few days. Wireless RX fixed it for much less and I got it back the same day. Great service!

Em
Review №13

Adam is a magician! I could not be more pleased how my badly cracked PC screen was promptly returned, better than new. My keyboard hasnt been this clean since I took it out of the box three years ago. Quotes for a new computer like mine, ranged from $750 to $900. Wireless RX charged me less than $300.I shopped around. One place said they couldnt fix it. Another place was going to take at least one week to fix! and they even quoted me more.You must go to Wireless RX, if your smart device needs fixing.

De
Review №14

These guys not only solved my fractured screen problems, they delivered my fixed phone to me on a Saturday night because I could not come back in to pick it up in time. They did what they said they would do - and then some.

Ja
Review №15

Great service! My go to place for phone repairs. You won’t be disappointed.

Bi
Review №16

Took cell phone in to get the charge port replaced. They cleaned while I waited and is working fine. Great honest service!

Ch
Review №17

The owner was in the store while the tech fixed my phone, while my phone was being worked we spoke for a great deal of time. I highly respect that man.

fe
Review №18

Took my cracked phone screen in and in only an hour it was done, looks great and great quality. I was also having another issue with notifications that I couldnt figure out and that was fixed at no charge. Great team at Wireless Rx...

Ki
Review №19

I am so thankful for the expertise of Adam and the team. They were calm, friendly and did everything they could to restore my phone. And they did it!!! Thanks Adam!

Br
Review №20

Like many other reviewers, my phones charging port was apparently impacted with debris and was no longer holding the cord or charging properly. These guys cleaned out the port and got it working again in minutes, all at no charge. Just awesome!

Ne
Review №21

We took a Motorola phone in for a screen replacement just to have to take it back again because it was installed wrong and even then the second screen was faulty as well. Not worth the time or effort to work with this company.

St
Review №22

Had a great experience, had a front and rear glass replaced. We were very happy with the results.

Sa
Review №23

Came in because my iPhone was having issues charging unless the plug in was at an angle. My man got it fixed in under 5 minutes and had me on my way. Absolutely phenomenal service and the turn around time was so fast I barely got me butt in a chair lol I would highly recommend coming here if you need phone repairs of any kind

Ro
Review №24

Excellent service, All work done as promised and finished on time as promised with a reasonable rate. I highly recommend!

Bi
Review №25

Fixed my iPad fast and friendly. I will be back for a phone issue.

Ra
Review №26

Very professional, great customer service skills, and great results! I had accidentally got my Sim Card stuck deep inside my brand new Samsung Galaxy A21 Phone. They were able to get it out without any damage, by opening up my phone. They placed the functioning Sim Card on tray and inserted properly into phone. Therefore, I was able to complete the activation of my new phone...including transferring (porting) my cell phone number to my new phone! Thanks Jay and everyone at Wireless Rx Store!!

Cy
Review №27

Tried to take my laptop to Best Buy (Geek Squad) and they turned me away. Im so happy to have found this place, friendly and helpful staff. My laptop was fixed within 24 hrs and at a reasonable price. Highly recommend. Ask for Adam for your Mac needs!

Mi
Review №28

I thought that my Note 8 was a goner, but they were able to rescue it for a very small charge.Dont bother wasting time at other repair shop. Stop here the first time and you will not have any regrets...

Ro
Review №29

Awesome. Fast, upfront and honest. Used them multiple times and never had an issue

Lu
Review №30

The guy working there got to work right away and was extremely cool. It only took an hour to fix the screen on my iPhone 8 Plus and it looks brand new! I highly recommend this place for damaged electronics, they know what they’re doing.

A.
Review №31

Good service and great prices highly recommended

Jo
Review №32

I went to Best Buy (Geek Squad) to see if they could help get my MAC working again because I spilled nearly 16oz of water on my laptop. They told me that they couldnt help me and that it had likely ruined it, I didnt accept that response, so I decided to go to Wireless Rx to see if theyd be able to help. I feel bad that I dont recall the gentlemans named that helped me (might have been Chris?), but he was fantastic! I explained to him the issue (just like I did to the Geek Squad) and he had a tremendous amount of confidence that he could get my laptop working again. He said he would call me early next week to give me an update after he ran some diagnostics and tried on a keypad that he had from another laptop. He called me when he said he was going to, and he said that he was 99% sure that my laptop would be good to go, but that he had to order the parts. He said once they came in he would give me call, which he stated might be a couple more days. He called me again a couple of days later to inform me that my laptop was ready and working, and that all of my files were still there. AMEN!! I mentioned to him that I had a lot of files (documents, spreadsheets, lyrics, music) that I had not backed up, so this was the best news I could receive. Thank you for your professionalism, your outstanding customer service, your confidence, and certainly for your timely responses and follow through. Im very appreciative and will absolutely come to you all again if anything else happens (crossing my fingers that water will stay away from my devices!). Oh, and the cost for everything was MUCH lower that I expected. Thanks again! Josh

Di
Review №33

Great response time. Excellent friendly and professional service.

Po
Review №34

Great place! I Wayne was very helpful, honest and transparent, and didnt charge me a penny while helped me and fixed my phone. Very professional place, and I highly recommend!

Ab
Review №35

Great service and quick turn around. Jhas was very helpful and answered any questions I had. Price was reasonable, for the time and value. I’ve been here before but definitely will be going back again.

An
Review №36

Had my phone screen replaced, Wireless RX made it pleasant, efficient and had great prices, couldn’t be happier.

An
Review №37

Very reasonable on pricing. Very friendly. Responsive on their emails as well.

Co
Review №38

This place was exactly as I needed. A low-contact, reasonably-priced, way to get my iPhone camera lens fixed. They were quick and did a great job. Ill be using them again when necessary.

Br
Review №39

This guys are the best! Don’t known what I’d do without them. They’re my go to place for repairs and anything tech related. My buddy Ahmed brought me here and has bern the best decision ever. You won’t regret doing business with them.

Ro
Review №40

Their workmanship is very reliable, their turnaround time is the best, plus their charges are very reasonable.

Ma
Review №41

I went in to get a SSD card installed into my ps4. He told me it would be an hour to pick up. He called me 15 minutes later to come pick up. Fast, great, great service!!

Ah
Review №42

Great place to get your phone fixed. Love working with Adam and jay. Great customer service.

Jo
Review №43

Yet to have an issue that they cant solve. Screens and batteries so far. Customer service is excellent.

ch
Review №44

I was having trouble getting my iPhone to charge and took it to them to see if it could be fixed. He checked my phone and the issue was the charging port was a bit dirty. He cleaned it and now it works fine. When I asked how much I owed him for the cleaning, he stated no charge. Would not accept payment. I dont expect that all services would be free, but anytime I need service, I will be coming back. They were prompt and professional, and while I was waiting I browsed the prices on chargers etc. and they were better prices than what I had seen in the big box stores.

Sh
Review №45

Excellent service! FAST! Competitive pricing

Al
Review №46

They fixed my iPhone 11 screen in 20 minutes I would go here any day thanks again for all from Monica steele

Dc
Review №47

Ok so I took my phone In after being told it was unfixable by 3 other repair stores and the master tech at wireless rx adamfixed a completely shattered screen an caseing I wish I had before and after pictures to share because it was absolutely destroyed and he brought it back to life thank you again to the guys at wireless rx the price was absolutely unbeatable

Da
Review №48

Broken iPhone. Black screen, bad home button. No backup.They were able to repair the iPhone so I was able to not just back it up, but to actually use it again! Saved all my data when other shops couldn’t touch it because of restrictions!I could have asked for a better outcome!

Pe
Review №49

Just had a screen replaced. Wireless RX did a great job! They were fast, knowledgeable, professional, and very friendly. Would recommend and would go back!

Al
Review №50

They helped me figure out and fix my charging port for free. I was having to expect to have paid some kind of fee elsewhere. I very much appreciate their services.

Mi
Review №51

This has been my third visit to Wireless Rx and have had a great experience each time. I highly recommend you stopping by to get your devises fixed. They are experienced and very friendly.

De
Review №52

Great customer service!!!! I really appreciated the honesty and the time the Jay took to return my phone call. This place values it’s customers. He didn’t try to sell me but spoke to me like a human and gave me options I didn’t even think about.Thank you so much!

Va
Review №53

My laptop stopped working after a recent Windows update. Wireless Rx fixed the device and now it is functional. The technician was very professional, he provided consistent updates on the progress. Great customer experience, I will definitely recommend this place.

Ap
Review №54

Adam Did a great job and I really appreciate the careful timing and the reasonable pricing. I brought a MotoZ ( 4-5 Years Old) in with the screen popping up and I thought it just needed to be glued Down. He looked at it and said that due to its age it is probably the battery starting to swell and it should be replaced. $85 bucks later and only 2 hours ( Total) with my phone it works like new and I am very happy!Great Job Adam!

Pa
Review №55

Excellent service! Dropped off my iPhone XR with a broken screen, picked it up an hour and a half later with a brand new screen. Everything works perfectly. Highly recommend Wireless Rx!

Ra
Review №56

Honestly was a bit disappointed in the service of wireless RX. I had dropped my phone and completely ruined my screen and as a college student I wanted to find the best deal and called so many different places. I came across Wireless RX & the gave me a rate of $130 to fix my iPhone 11 screen a huge discount compared to apple! But that’s as good as it gets for this place. Every time I talked to an employee who I believe was named Jay I felt as if i was a bother and he was very short. When I went to pick up my phone I did speak to another gentleman who was much more pleasant. It has been a lil over a week since i fixed my screen & i can certainly say it’s not working like normal, it glitches, it freezes and at times just doesn’t respond, not all the time but often enough to annoy me.

Be
Review №57

Amazing to work with. In this season we all need our tech to be up and running and they got my phone back up in one visit, another provider told me to get a new one. Saved me hours of time a ton of money. HIGHLY RECOMMEND!!

Ch
Review №58

Extremely friendly and very helpful crew! Helped me out with a simple fix and didnt nickel and dime me for it. Highly recommend!

Ar
Review №59

This is a great business. I went there to fix my laptop and the head technician communicated very clearly what he could and couldn’t do throughout the entire process. I highly recommend their services.

Ro
Review №60

Phone wouldn’t charge, about to die ...took it over to wireless rx ..... Wayne had my phone for about 2 minutes and had it working like new... did not charge me at all , great shop real professionalHighly recommended

Th
Review №61

Jay was the guy who fixed my phone. He did a great job and even finished early.

Su
Review №62

Affordable, fast and excellent service! We went to another electronics store to price having the screen replaced on an iPhone and they were going to charge double what Wireless RX charged. The phone was repaired in less than an hour. Highly recommend!

be
Review №63

Y’all have fixed my things like 3 times now, like earlier today. Everyone has been great and quick. Thanks so much!!!

Bi
Review №64

Quick professional service at a reasonable price. Work was performed as described. If you break your phone...bring it here.

Bo
Review №65

Went to Best Buy Geek Squad with an aged iMac that had RAM issues. They referred me to Wireless Rx on Polaris; the Geek Squad doesnt handle hardware issues. Wireless Rx identified and replaced the failed RAM at a very reasonable cost. I will surely return to them with future hardware issues with computer and mobile phones.

Br
Review №66

Brought my phone in for repair. Employee cleaned it and it didnt need repaired. Honesty and good customer service. Definitely bringing all devices here from now on!

Ch
Review №67

Great service!

Br
Review №68

Broke the screen on my Droid on a Friday before a Holiday weekend. The management team did a very good job of processing the order so I would have my phone ready on Monday before noon. Great customer service!

St
Review №69

Dropped off my phone and got it back in hour and a half. Price was great . Over all great experience and will be back if I have any other phone issues.

Ch
Review №70

I have been here for all my phone repairs and they always do a great job and always give great customer service with no problems! Highly recommend them for any phone repair needs!

Ja
Review №71

Walked in, fixed the broken glass on my iPhone in a short amount of time, and were very friendly and professional. Ill never go anywhere else to have my phone repaired! Highly recommend!

Or
Review №72

Took a swim in the lake and my phone didn’t survive. Service provider had no answers and a new phone would have put me up over a grand with what I still owed. Wireless RX took on the task and fully repaired my phone for a 10th of the money for a new one....

Se
Review №73

The Teach did an Excellent Job replacing the screen on my Note 10 plus. It was ready the following day! I was received also with Excellent Customer Service by Owner. I will return in the future for phone repairs. Highly recommended!!!! 👍

Li
Review №74

I cracked the screen on my samsung s9 and I called 3 different business that were a bit pricey. Called Wireless RX gave my information to Jay(I believe thats his name..sorry) he search a vendor for the cheapest price. When up there on Saturday he said it would be Monday before they could order the screen and he could fix it on Tuesday. I got a call on Monday saying my screen was in he fixed it in 45 minutes. Customer Service was great on the phone and in person. I will be going back for any electronic repairs. Again thank you Wireless RX staff.

Sc
Review №75

Jay was a great help and pleasure to work with. These guys are fast and professional. No reason to go anywhere else for all of my electronic repair needs!

Sp
Review №76

Just got my iphone RX repaired. It was broken very bad on screen and back. Thanks God Wireless Rx fixed my phone. Moreover, I can save my important data in my hone.I will recommend family and friends come here if they need to get phone/laptop repaired.

As
Review №77

I had my Pixel 2XL screen fixed here. It went much faster than expected and they did a wonderful job. They were professional and following safety guidelines regarding COVID-19. If I need another device fixed, I know where to go.

Ti
Review №78

I cant say enough good things about this business. I called in the afternoon on Friday about repairing my ipad screen. They said they had to order the screen but could repair the following day. Within an hour of taking the ipad to the shop the following day, the ipad was repaired. Great pricing and speedy service. Earned my future business!

Je
Review №79

This place and service is the best. Prices are great and staff is excellent.

Le
Review №80

My iPhone 7+ camera broke and Wireless Rx was able to replace it promptly and affordably so I could take pics & videos again. Thank you!

Br
Review №81

I recommend this place to everyone I know. All three times I have brought my devices in for repairs, the employees were very nice and the service is always quick and it is inexpensive.

Ba
Review №82

Had a lint buildup in my phones charging port, they took care of it quickly and thoroughly!

Ch
Review №83

Very friendly and professional service. I’d highly recommend for all your needs.

Ro
Review №84

Had a cracked screen - It was repaired within an hour for a reasonable price.

Je
Review №85

The customer service and fast repairs were amazing! It is never easy to have a broken device, but they made the repair process stress free!

Ja
Review №86

Wireless RX was a great Experience!!! DONT WASTE YOUR TIME OR MONEY USING ANYONE ELSE!! You may spend a little more but you get a better product with warranty than the fly by night repair shops in the Mall..... you get what you pay for.....Originally shopped others on price and used one of the fly by night Kiosks in the Mall to Replace my daughters iPhone Screen. 3 months later the screen was pulling apart and the kiosk repair place would not back their repair. Wireless RX has a great Warranty Program and only uses the best products to repair their phones. They are Ethical and will take Great care of you. Also check out their screen protector program as they offer a 1 time purchase screen protector with free replacements screens forever! ( MUCH BETTER THAN ZAGG)

Da
Review №87

Excellent, friendly, competent service, at a very reasonable price.

Ja
Review №88

I went to another place on Sawmill first for a charging issue with my Google Pixel 2. They cleaned the port but it still was having the same issue. The service tech advised me not to pursue getting my phone fixed there because he thought his boss overcharged people for services. The tech advised me to go to Wireless RX because they do the job right and at a fair price. So, I went. The tech was right. Wireless RX did a much better job cleaning the charging port, my phone now works great, and Wireless RX didnt charge me a thing!

Am
Review №89

Excellent service. Greeted by a friendly tech when we entered. Explained the issue, returned in about an hour, and all was done and phone is working great.So about a month later I brought another phone in for repair. Again greeted by a friendly and helpful person. And they again took excellent care and I’m back up and running. I highly recommend this repair shop.

Ju
Review №90

I was so sad when I dropped my phone in a parking lot and it shattered. I called 5 different places and they all said they did not have the proper parts to fix it but I called Wireless Rx and asked if they could fix my samsung galaxy a20 screen, and they ordered and had the parts ready the next day! I came in and they had a brand new screen on it within 2 hours and they were all very friendly ☺️ They even called and checked up on me to make sure it was working okay. Would definitely recommend!

Ga
Review №91

I cant thank the two young men at Wireless Rx enough for their expertise and their time in advising options with regard to my iphone. I was advised by another company that, based on that companys policy, my iphone could not be repaired and that I would have to buy a new phone. OK...not in my budget. I went to Wireless Rx and they were able to repair my phone at a very reasonable cost (while I waited), and it now works great! I am extremely happy with the service received at Wireless Rx. If I have any computer or phone issues in the future, Wireless Rx is now my #1 go-to place. Thanks, guys, for a job well done!

Ta
Review №92

Had an issue with my laptop and brought it in to get fixed with the recommendation and referral from Geek Squad at Best Buy. They were very informative by giving updates about the repair throughout the week. The laptop was fixed within a week without any residual issues.

Se
Review №93

My son shattered the screen on his school iPad (no screen cover!). Brought it to Wireless Rx and they explained that it was only the top screen that was damaged and the LCD screen underneath appeared to be undamaged. GREAT NEWS! The iPad is about 3 years old and we really didnt want to buy a new one for just his senior year. Cost to replace the screen was only $129. We were expecting $200-$250. They suggested a tempered glass screen cover and for only $29 it was a no brainer. They completed the repairs the SAME DAY! His iPad looks and works great. Excellent work. Excellent service. Excellent cost. Will definitely go their for future repair issues.

Al
Review №94

Quick repair of Apple Watch. Great value.

Jo
Review №95

HIGHLY RECOMMENDED! Took my phone in for a new battery. Offered options and completed the work very quickly. Price was very reasonable.My phone is important to me given how much I use my phone daily and for work. It was important to find someone with a track record and a presence in the community, not just someone working out of a truck or at a kiosk. Overall experience EXCEEDED my expectations!

Is
Review №96

The staff is extremely friendly. They had my phone fixed in minutes. 5 stars. This will be the place I always go to get my phone fixed.

Ca
Review №97

Saved my Samsung Galaxy after it took a swim!

De
Review №98

Wayne and Adam are so professional and honest. I will recommend their services anytime! My iphone had the purple/black screen of death. It was fixed in an hour ! Thank you for your honestly and help today! I hope others will check this out before going to your phone provider. Extremely reasonable and honest! Kudos to your business!

Ju
Review №99

These guys took care of me - I had a broken charging port. I decided to have them switch out the battery while they were in there so that I can get better life out of my 3 year old phone. Its operating faster and holding a charge! Cost effective compared to new phone. Please know that they dont always stock the replacement parts. They needed two deliveries to arrive before the work could be completed. It took longer then expected but I am satisfied knowing that the job was thoroughly and properly done. These guys know their stuff.

Ji
Review №100

Great service. They honored their warranty on the screen even though I was not the original owner of the phone.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:2156 Polaris Pkwy, Columbus, OH 43240, United States
  • Site:https://www.cellphonerepaircolumbus.com/
  • Phone:+1 614-699-3333
Categories
  • Computer repair service
  • Cell phone accessory store
  • Cell phone store
  • Mobile phone repair shop
  • Data recovery service
  • Electronics repair shop
  • Phone repair service
  • Repair service
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:Closed
  • Saturday:10am–6pm
  • Sunday:10am–7pm
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