Terrance, Daniel and Melissa helped me at this location! They were incredibly patient and informative throughout the process of buying a new car and selling my old car. Terrance and Melissa helped me look at cars, test drive several, and stayed incredibly patient with me. They helped me find a car I loved that was within my range. Daniel helped me with my paperwork and finalizing the process. He was very informative and made the process extremely easy and stress free. I couldn’t recommend this location or these associates more. :)

Wish they had negative star ratings!! This has been my worst car experience of my life. All I needed them to do was change my tires to give me new ones for my Honda Civic. I was there for 11 hours!! Absolutely ridiculous, I will never get that time back. To make matters worse, not even 24 hours after my ordeal at AutoNation does one of my “brand new” tires is already going flat. I can’t believe I paid almost $600 and 11 hours for this very unsatisfactory job! So now I have to go back and try and find a competent mechanic at Auto Nation to replace this “new” tire, which is equivalent to trying to find a needle in a hay stack. Please, for the love of God, DO NOT go to auto nation for your car needs. Find a better mechanic. You will most likely get a better job done, for a cheaper price, and a FRACTION of the time.

AutoNation Honda Columbus provided great services for me when my car needed fixing. I needed to fix my headlights as well as replace my car keys and both services were provided smoothly and efficiently by AutoNation Honda Columbus. The staff, particularly Mr. Woo Lee, were all very friendly and helpful. Woo went above and beyond to make sure both services were provided in the fastest manner possible and communicated very well throughout the process as the car keys were being sent.

Took van for service after messing up wheel alignment and other suspension parts after crossing rough railroad tracks. Jordan was professional and very helpful in discussing services that needed completed. Was informed that my technician, Bryan, was very particular in ensuring the alignment was as perfect as possible. My van services were completed in one day; which was surprisingly after other dealership experiences.

Thankful and grateful when I arrived for routine oil change, without an appointment, and was given first rate service! I expected to be turned away but was pleasantly surprised how quickly my needs were met. Thank you and see you next time.

If you’re looking for a vehicle, Brandee is your girl! I called to see if they had a certain vehicle in their lot and sure enough they did. This was my first time buying a car and Brandee made sure I was taken care of every step of the way. Let her know I sent you, you won’t regret it.

The service department here is a straight rip off. Just bought a 2021 Accord from them at the beginning of the year. Had my wife go this past week to get the oil change and tires rotated, they wouldn’t give her a straight forward amount (around $90) and continued to try to add additional add-ons. Sounded almost like they was trying to take advantage of a woman. BTW they never answer the phone.

Quick and efficient service doing a stem to stern checkup on 22 Sep. Thanks to John for great service.

JORDAN LOHLS did an outstanding job making me feel at home during my scheduled service. She ensured I received nothing less then satisfaction guaranteed from the time of my arrival to the time of my departure. I will certainly be back for my next service due to Jordan superb customer service skills.Mr. Adams

The process was straightforward from test drive appointment to bringing the car home. Brandee was great to work with. She was easy to reach, kept me informed, and responded to emails quickly. If Im ever in the market to buy another car Id definitely go there first.

Scheduling by phone was easy. Service Center Rep was courteous and patient with my questions, informative about current and upcoming service needs, was straight forward in outlining costs and service completion estimate. Services were completed within the time I was told. The service technician who drove my care around to me and who, I assume, completed some or all the servicing was friendly and courteous. I was asked by both if I had any questions and was thanked by both.Overall very positive experience!!!

I had a great experience with AutoNation Honda in Columbus when looking for my first new car. Christian in Sales was very knowledgeable and not at all pushy, he went above and beyond to make sure that I was taken care of; a very nice guy. Michael the CFS MGR was very helpful in the process and helped me feel at ease by answering all my questions and concerns; presented great interpersonal communication skills. No complaints and highly recommended!

Autonation honda service is the biggest scam artist around. My sister purchased a brand new car 2021 may had for 2 or 3 months with about 7k miles. Please tell me why her rotors were hot spotted? The manager Tim in the service area is going to say we resurfaced the rotors. Also using the same pads. This did nothing for her car. Will be contacting BBB, pad slapping a car on top of resurfacing rotors that were damage from the start is very unacceptable. O he also told me she could have gotten the rotors torqued down too tight or they cooling off too quick after being heated up. He though I was going to belive the in accuracy to this. News flash I know plenty about brakes. Also he gives me a 1800 customer service number when I asked to speak with whos over him. This will not be the last they hear from me. This is the Northlake parkway location

Everyone at AutoNation did a very good job was very respectful and very knowledgeable of their job keep up the good work

The customer service associate, Haley, was knowledgeable and very helpful. She was clear on everything I asked and was fast on delivering a very good experience. My only concern isn’t with her, but with how few associates they had helping customers. Haley was one of two people I saw both days I visited the shop. I remember going there and seeing 3-4 associates helping, but that was before all the pandemic.

Woo was awesome. Very helpful and knowledge. I will definitely bring my vehicle here if I have any other issues.

Auto Nation Honda Columbus was a pleasure to work with and we are so glad we purchased our new vehicle through them. Great customer care! Kudos to Terrance and Tye for making an over the phone purchase so easy and stress free. It was also amazing they could deliver our vehicle to us 4 1/2 hours from their location. The drop off drivers were so sweet and wonderful. The entire process was so easy and timely. I positively recommend purchasing your next vehicle there. You won’t be disappointed. Thank you again Auto Nation.

Couldn’t imagine I would be coming this far to have an oil change and tire rotation done, due to me leaving Louisiana because of a life threatening and very disastrous storm, I ended here in Columbus Georgia for a two week stay with my sister until I was able to return home I notice that it was time to have my vehicle serviced so my sister said I’ll take you to auto nation Honda where I had the most professional and timely service performed, I wld like to say thanks to the service advisor and all who assisted me.

I purchased from Auto Nation Honda Columbus after a two months search for a very specific pickup truck. From the first phone call to leaving the lot with my used truck these guys were total professionals. Every person I spoke to gave me the feeling that my business was the most important thing they had to do at the moment.I dont think I am supposed to name him but I hope you get the same salesman I did. I drove from Athens, GA to make my purchase and he made me feel that I made the right decision.Honda Columbus is a one price dealer. You know the price before you ever get there. They were helpful in evaluating the truck to make my decision to actually make the purchase.Buying a car is uncomfortable. It is the most money I spend on anything except my home and my childrens education. This dealership and the staff I dealt never did anything to increase that level of discomfort. If I am ever in the market again and they have the vehicle I want I will drive to Columbus again.

I was impressed by the professionalism of the technicians. They made my breakdown less stressful and the turnaround was quick and efficient. The ability to pay online was a nice touch.

Had 2 recalls on myJeep. Made a 8am appointment. Told them that I would be back around 4pm. When trying to call and check on it, for 2 hours, nobody answered the phone or returned the messages I left. They should have told me that it was first come..And someone should be managing the phone!!! Needless to say, I did not have the service done. I picked it up at 4pm. Not happy at all.

Personally, I think lm happy with the workI went there to check my tire pressure and leftwith a break-job. The customer service representative was very professional and knowledgeable and caught my breaks timely and brought it to my attention and the work was done.

I love my car so much. I know that Ive made a great decision. Terrance Truitt Is a great salesman and is highly recommend . Thank you so much !

First car purchase and it went very smoothly. I came in asked about two cars and test drove them by myself. Quickly filled paperwork on the one I liked and was out the door in an hour.

I had a great experience with this dealership. SHOUT OUTS TO Jamorris Harris. He was patient, very detailed, and had a great personality. We will be back and definitely recommend!

George was very detailed with the Honda Civic I purchased and got me a great deal on my vehicle. Daniel the finance manager was awesome. He was very personable, made me feel relaxed and as far as the process with signing for my vehicle was very quick. I’ve honestly never had a more organized dealership than Autonation Honda. They were both great!!!!!

Melissa helped me so much and answered any questions I had about any vehicle. She helped me get the best deal possible. Mike Francis topped the wonderful experience off with a very quick and informative finance meeting!!

JaMorris was an excellent salesperson to work with. He was extremely knowledgeable about the vehicle I test drove. It was by far my favorite car buying experience thanks to JaMorris.

Service was good. Haley worked my service order very efficiently. It was difficult to reach the service department when I was following up to make my appointment. However, each service I have had was very good.

Trevor was my representative at Honda. I was worried about getting my car serviced, and what it would cost. Trevor made me aware that it was a recall and that the warranty was extended for my Honda Pilot. I rarely have good experiences with dealerships, but Trevor did an awesome job keeping me informed about my vehicle and letting me know when it was ready for pick up. Thanks Trevor.

My car was due for service. When I set the appointment up, the person who scheduled me told me that my car also had a recall out on it which involved something to do with the sound system. I told her that we had previously gotten a letter about the recall and when my husband checked my VIN, it did not show that my vehicle was in the recall. She checked with parts or service to verify that the part needed for replacement was in stock for the date of my appointment.The day of service for my appointment was 6/2/21. I was checked in by Haley Parks, service advisor. After a little while, she came to the lobby and told me that my car wasnt in the recall and asked if I had been having any problems with hearing any cracking or popping sounds. I had not had any of those issues. She told me that they could check it out, but if it was checked and wasnt found to be in the recall, then I would be responsible for $90 something dollars. I explained to her that I was told when appointment was scheduled, I was told it was in the recall as noted above. She said that was the call center and half the time they didnt know what was going on.I feel that there should be better communication between appointment scheduler and service advisors. Also, every other time that I have been there, the service advisor was very thorough in going over the vehicle checklist and cost of items on the bill but this time, that didnt happen. I went back in to ask a few questions because I didnt know what some things meant on the paperwork. I have been in there for every service that my car has needed and have had no problems prior to this.

Received an appointment within hours. Greeted warmly, Was told what services my car needed and cost and time to get it done... 2 hours, but was home in 1 and a half. Clean waiting room. Provided bottle water at my request. Thanks!

Overall the services I requested were completed and in a timely manner. However, both times I have come to this location for an oil change the cover underneath my Honda was not put back on properly. This resulted in it dragging on the ground and being bent backwards. Its very frustrating and inconvenient having to go back just for them to screw in the screws. The first time I ended up having to replace it altogether which was not cheap at all.

When I tell you Jamorris Ford found exactly what I was looking for in a vehicle he went above and beyond truly outstanding and then he came in on his day off to seal the deal he was truly gentlemen and helped us threw the whole process Ive always wanted a Honda and I got one Thank you Jamorris Autonation Columbus give him a raise ASAP! And last but not least Daniel Hess this man right here was a God send to us at the last moment I wont go into details but he knows how he helped us avoid a major headache with another company and he was truly helpful also I send you guys both a cyber hugs once again thank you both🤗 I didnt feel like putting commas and stuff got way too excited to write this.

Greeted upon interring, advised of what had to be done and how much it would cost for each project and gave me the total.Building clean, with coffee, however I they they should display the water once again, chairs comfortable and TV spaced accordingly.Was 8n and out in about an hour...great work.

Woo did a great job in the service department, was very understanding of what needed to be done and took care of everything in a timely manner

Excellent service,carefully checked by advisor and technician. Completely satisfied.Kudos also to the sales dept.

I think the young man who assisted me was named Johnson. Very helpful, patient, and knowledgeable. My problem was that they failed to check the speakers in the car or let me know that three of them were busted. Then again maybe its my fault for not checking and only assuming this car had already been inspected

Amazing customer service as usual! Our new service representative is Woo and he is super friendly and personable!

The experience was a very satisfying one. The person who waited on me was courteous and helpful. The service was timely and waiting room clean and offered drinks and various vending machine items.

I purchased my Civic in 2019. I have only been to Auto Nation Honda for maintenance or anything.Jordan in the service dept has always helped me. She goes above and beyond every time. She even came out with her own tire pressure thingy to measure my pressure as my tire pressure light came on.She saved me a problem by recommending that they check my tires and explained why.There was a nail in my tire.She keeps me updated too throughout the process.Employees like Jordan are such an asset to their company.Thank you.

Went in for my first service appointment on my new Honda Pilot. Staff was very friendly starting with the check in process! Then while I was waiting there was always an employee walking through the area asking all the customers that were also waiting if they needed anything or if they could help them in anyway! Definitely great customer service in my book! Also I assumed we would be there a while, looking at the people in the lobby, but boy was I wrong!! Fast and efficient service as well!! Thank you for all y’all do!!

Great vehicles! Great customer service! Make sure all deals are cleared and finalized before leaving the lot in your new vehicle.Super amazing financial advisor!

The receptionist was Amazing. Can’t recall her name but she was short, maybe Hailey? She was very nice, professional, and knowledgeable. But.... there’s always a “BUT”..... I called to schedule an appointment and was told they would be able to take me back to work after I dropped off. I get there and she says the transport guy left for the day... huh? I had to call a coworker and see if she could come get me. It would’ve been nice for them to know where staff is proper to saying something can be done. I missed an hr of work bc of something I was told could be done. They did offer compensation but I encourage better communication amongst the scheduling dept and the actual service dept.

I was told by Cameron that they had the vehicle I was interested in and to come by and test drive it. I drove from Hogansville Ga to Columbus Ga to test drive the vehicle. When I arrived to the dealership Cameron told me he does not have the vehicle that he told me he had but he did have a used one. I was not interested in the other vehicle at all. It was a total waste of my time and gas. I can’t stand someone to lie to me.

Had a fantastic experience at this dealership. Christian Johnson was a great help in assisting the purchasing process and with the minor fixes I requested after purchase 10/10 customer service. I would recommend any friend or family to go through him for purchasing needs.

AutoNation gave me the greatest experience in purchasing a vehicle. Jamorris and Daniel made it quick and easy. There was an issue with the car at first but they reassured me everything would be taken care of and it was! Very professional and very courteous. I’ll be going back there for my next vehicle for sure. Thank you AutoNation.

Wonderful service. When my brake lamps were not working it was fixed quickly within the stipulated time. Cant complain.

Very good experience with AutoNation Honda in Columbus, GA. Went in for an oil change, they offered a shuttle service, and the young lady assisting me (Haley sp?) was fantastic. Very, professional, friendly and courteous. I wish other places had people like her.

Great service. I appreciate their service. And thank you Jordan Walker for his service as well.

Had an amazing experience here, amazing and quick service and got me an amazing deal on a car. They will get you the best deal on whatever you plan on buying from them.

Great place for getting our Honda’s serviced! Awesome customer service, especially Trevor C. Comfortable lounge area, fast service. Highly recommend

Thanks Auto Nation for your diligence in processing all my needs to make sure my repair was done in a fast, but efficient manner. The free shuttle service was a God send and Ken was a very professional driver as well.

We purchased a 2021 Honda Pilot from them over the weekend. Christian Johnson was my salesman and he was outstanding!! He was very knowledgeable of the vehicle we purchased, set everything up before we left and followed up afterwards. I would recommend AutoNation Honda for any new or used car needs and definitely ask For Christian! The finance process with Mike was as quick as possible and pretty painless too. Overall great experience!!

Great service. Made my appointment for an oil change and tire rotation the day before online. Arrived 5 minutes before my appointment, and was out in 45 minutes.

Best service department in Columbus Georgia! Service advisor Trevor took great care of me! Very polite young man will always return and ask for him to take care of my car.

The customer rep was very pleasant, and efficient. Also very informative .

A productive visit. All requested maintenance was performed in an acceptable time frame.

Great customer service, Trevor updated me through the process. I have been taking my car to them over 3 years, Very knowledgeable, precise and well organized! Friendly in communicating.Jean is very knowledgeable he will take care of your car.Master techs they know their job and are very professional.

AutoNation Honda in Columbus Ga is the Best. I apologize for not remembering my service writer name but he is an exceptional person who will always be the reason I recommend AutoNation Honda of Columbus to my friends and family. Would like to give them a 10 star review.

No BS, No Games, Reasonable attempt at up sell but didnt drag it out for hours. Sarah and Melissa were easy to work with.

Service Center - Great customer service from Trevor. Clean. Organized. Lots of spaced out chairs in a large waiting area to sit in and relax while waiting. I have used them several times from oil changes to new tires to bigger work on my old van.

I had a Honda recall taken care of at Autonation Columbus. I was able to quickly get an appointment, then when visiting the service area, my work was scheduled and completed in less time than estimated. I was extremely pleased with the service and work.

Ty, Brady and Christian were amazing during the whole process. We will definitely use Autonation Honda again.

Terrance was the absolute best, he took all the worry and stress out of purchasing a new car. Daniel the Manager was equally helpful.

The process was fast and easy however the customer service is ridiculous. When you approach the desk which is directly in front of the door NO ONE greets you. The girl yesterday just looked at me and then started typing. Even after I asked if maybe I came into the wrong door she still never even acknowledged the fact that I was standing directly in front of her. Thanks to the gentleman next to her who was very nice and welcoming. Great customer service is everything. People will not spend money where they aren’t welcomed.

The rep gave me warm welcome & my car was in the service station in no time. And was ready within the specified time. Sorry I forgot the name of the gentleman, but he was courteous.

Had my 2016 CR-V serviced. Always polite and they get the job done in a reasonable amount of time. Special thanks to Jordan. Shes wonderful !!

I didnt even realize I had signed up for free service / tire/wheel replacement and other stuff when I purchased the car. Going to my service appointment was quick and smooth I really enjoyed it! I had to go to another collision center multiple times and the tire didn’t get fixed until Honda touched it I rally appreciated that.

Service department is impossible to get in touch with. Will not return phone calls. I got an oil change last week and came home to find headlights that were out and low tire pressure - things that I thought would have been at least inspected during the service. I will not be going back for service.

I had a great experience from the time I walked in. Our salesman terry was very kind and knowledgeable.

Thanks to this company I’m out of $400 after being told that the battery I had in my vehicle was bad and I was told I had to purchase a brand new battery from the dealership in order for them to even do diagnostics to see what was wrong with my vehicle. Well I just recently purchased the battery about 2 months ago. So since my battery was still new I take my old battery back to where I bought it and they had to check it to verify that the battery is bad and turns out that the battery was still In good condition. So basically Honda made me buy a new battery from them that wasn’t even needed. Needless to say I feel like I was taken advantage of that the dealership got over on me. I will not return! And I will not refer anybody to them.

Came away with a lot less money in my pocketbook but I commend everyone I dealt with. I came for my 30,000 mile check up thinking I would just wait. After it was explained what all the service included I was told it would be several hours and if I wanted to go home they would call for the shuttle. Everyone was super nice from check-in to ride home. Once the car was completed the shuttle came back to my house to bring me back to the dealership. Thank you all who helped me out yesterday! Couldn’t ask for nicer people than I met here.

Great customer service. Christian lives up to his name. Love the Honda Pilot.

Thank you George for helping us get the truck we wanted and going over all the new things.

I went in for service. Jordon was the person I spoke with and she was helpful, friendly, and polite. I have all of my service performed at this dealership. I would recommend this dealership.

Trevor made getting repairs and services as easy and informative as possible. I will definitely do business with Trevor and AutoNation Honda of Columbus, GA again!

If I could give less than one star I would. My husband and I looked at Dodge Charger se 2014 . We were given first dibs to purchase last week they were waiting for complete inspection on the car. When to purchase it today. The car had been sold. This is no way to do business. I will tell everyone I know not to use Autonation. Sincerely very angry customer. 😡🤬😡🤬

Didnt like it what so ever. They sold the car I was after out from under me. After telling me I had first dibs on it. Sorry but I wont deal with them again.

Trevor was awesome. He was courteous and kind and ensured I had an enjoyable experience.

The service techs at this location are awesome. Trevor and Jordan are both diligent, friendly, and provide exceptional customer service.

I had great experience with Auto nation honda. Trevor Caudle did great job. Thank you

Had my car serviced here, my go to guy is and will always be Trevor. Great service and a very respectful guy. Very knowledgeable

Nice, friendly and very clean facility advisor was professional and helpful

This experience was awesome!Very courteous, professional,and very informative about my car purchase!My wife and I were very pleased and look to doing more business with autonation of honda!(Mr.Preston and the other salesman who made it happen)

Happy with purchase but the communication is terrible, especially after you’ve completed your transaction. Calls go unanswered, voice mails are never responded to, and nobody wants to own anything to help out a customer.

I had a great experience with Trevor’s high standard of costumer service. I was also assisted by Tim with their shuttle service, which went great as well. Thanks!

George Johnson, my Sales Associate, was friendly, listened well, and very knowledgeable. He made my car buying experience as painless as possible.

Jordan was great!! She was sweet and made sure I had all my information and any of my questions questions were answered before leaving. Highly recommend her to anyone in the area.

Staff was professional and knowledgeable without a hard sell.

I’ve always had a good experience here. The service department is fast and customer service is friendly.

I had an issue with my Honda Odyssey. The situation was very complicated and stressful but Auto Nation made the repair process as stress free as possible. Trevor was very knowledgeable, helpful, and always available to answer questions.

Trevor provides outstanding customer service. He kept is informed with the details involving our vehicles required services.

Negotiated best price over email and text and received fair value for my trade. Probably in and out in 3 hours after test driving two different cars. A very streamlined process and everyone was helpful. Also followed up after sale. Would recommend.

I was in and out in an accurate time, I love Auto Nation . I drive an 2013 CR-V Honda. I love it because I keep up with all my maintenance. The service people are great

Went above and beyond to help make sure my Wife’s Birthday present was able to be a surprise.

We had a great experience with AutoNation Honda Columbus! Jamorris was knowledgeable and answered all our questions & concerns.

Very pleased with the service. My husband, Jimmy usually takes care of this. I was well pleased. So thank you , Trevor!

Terry Burns is absolutely the best. He helped our daughter to purchase her new 2021 CR-V. He is very knowledgeable and professional. I would recommend anyone looking to buy a vehicle to check out AutoNation Honda and ask for Terry.

Had to take my Accord in for a factory recall. Service Department was very pleasant, cooperative and effective. They had the work done in less than the projected time. I am very pleased with the service.