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Jonathan Yu - State Farm Insurance Agent
1930 Crown Park Ct #140, Columbus, OH 43235, United States
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Os
Review №1

We are very happy it’s the best place for all your business very polite,professional,helpful and jesy help me today to change my insurance from old to new car she was so nice dedicated to her job . thank you

Br
Review №2

Needed renters insurance for my apartment, my parents have car insurance through State Farm and they’ve been so good to them I decided to use State Farm too. I was not disappointed! Justin Law was very professional and polite and really showed sympathy and care for my current personal situation. Everything was simple and quick!

Lu
Review №3

I have been a customer of State Farm since the 70’s. These agents have been kind, helpful,Understanding and thorough even when helping me deal with other State Farm companies.I highly recommend them

嚴云
Review №4

I have a great experience with Michelle Wang. She is professional and patient. Id highly recommend to get quotes from her.

Ni
Review №5

Justine Zhong and Michelle Huang are highly knowledgeable about the insurance industry and how it affects you. They are always responsive, a pleasure to work with, and always there when you need them.I will highly recommend Justine Zhong and Michelle Huang. They are awesome, just like your great neighbors.

Ri
Review №6

I am very satisfied with the quality, value, and professionalism of this insurance company. Justin Law was super helpful in finding me better/similar coverage at a lower cost/deductible. I switched 3 policies over to them and know that if I need more insurance I know who to call and refer my friends and/or clients to them. Thank you so so so much for doing a great job with insurance!

BR
Review №7

This claim was handled so quickly and perfectly from state farm claims department and followed up through my state farm agent with such respect and understanding. I so appreciate everything all around through the entire process!

JW
Review №8

The agency’s financial advisor Michelle Wang just helped me find great pricing for car insurance! Quoting process was easy and smooth. I’d highly recommend my friends/coworkers to get a quote from her.

Pe
Review №9

I had a fantastic experience today with the associated Xun. She was very helpful and explained everything thoroughly.

Ca
Review №10

Every since I’ve switched to State Farm about 2-3 years about, I’ve had nothing but unbelievable service, especially from Michelle Wang. Always responsive when it comes to all my needs, questions, concerns, etc. it’s been a few times when she’s kept the underwriters (I think that’s the right term) late because of trying to insure some of my off roading vehicles.When I got a new car, she even helped me get a better rate and loan term from State Farm bank, which I had no clue exist. I called to insure it and she asked for the information about the vehicle and beat the terms and rate I had through another bank.Really love State Farm because of my personal experience with Michelle and everyone at the office, I highly recommend them!

Zi
Review №11

They are so very nice and helped me a lot at any time. :) really love this office

Ra
Review №12

Heather was very knowledgeable and helpful in making modifications to my policy . I would recommend Heather and State farm as a great place to do business.

La
Review №13

Justin was so helpful in every way! We were able to save $15/mo in car insurance with better coverage, obtain an Umbrella Policy and save $610 a year for our Homeowners Insurance! So glad to be working with a local insurance agent.Thank you, Justin!

El
Review №14

You can literally never get ahold of anyone at this particular office. I had to go through 3 different people through state farms corporate line just to get ahold of an agent. Tried to get my new car put on an existing policy and rulolin or whatever her name is wanted to get rude about a me saying 150 dollars instead on 141 dollars. Her and her alone has made that agency lose a customer for good.

De
Review №15

Good experience with Diana Pyles answered all my questions that I asked and I asked a lot with politeness and was very professional. If I need any further assistance I will definitely call her. THANK YOU

Co
Review №16

I received a renters policy from Agent Diana P, she was very nice, respectful and helpful! What a lovely lady and she made the experience quick and painless!

Ch
Review №17

Excellent service and Xun Wang is really patient. She helps me a lot and very happy to help me do the police change

江承
Review №18

The insurance is cost-effective and the service is particularly good, especially Michelle Wang is very enthusiastic, very nice and very professional

An
Review №19

Justin provided the utmost customer experience. He was patient and answered my plethora of questions and took the time to fully explain my policies. He was efficient and provided me with all of my paperwork. I also appreciated the prompt attention to any questions I sent their way. Excellent service. I will definitely recommend to others.

Yi
Review №20

I renew our auto insurance policy with Jade today. She helps me to go through our two car policy, she is very patient and professional, and I am satisfied with her service. Thanks!

Sn
Review №21

Please find agent Michelle Wang! She is friendly and capable of speaking multiple languages including English and Mandarin. The rate I have recently is surprisingly awesome! It is about $50 lower than my previous rate! Highly recommend it!

Lu
Review №22

Great service, even if you dont get a policy through state farm they help you find an affordable policy. 5/5

Ca
Review №23

Jonathan and the people who work in his office are enjoyable to work with and extremely helpful. I just got off the phone with Heather and she was a delight to speak to. She made it very easy to add a new vehicle to my policy. Overall a great team of people that I would recommend.

Ly
Review №24

Justin was super helpful and did a great job helping me out with my policy! He was very knowledgeable and answered all of the many questions I had throughout the process. I would highly recommend working with him and the rest of the staff at this agency!

JW
Review №25

Jonathan Yu is amazing......! He is always friendly and helpful. State Farm is an amazing company. I saved $40.00 a month by switching to State Farm. To bad that slogan is already taken. They truly deserve it. I actually got a little bit more coverage than what I had before. I have been with Progressive and Geico in the past year or so I had been trying to find lower full coverage car insurance. I spent time applying for many quotes from different companies. I never would have thought such a big name brand company like State Farm could and would be the answer. I love being able to get in contact with my agent Jonathan Yu by email, phone, or text. He always responds in a timely manner is caring and thoughtful. State Farm is the insurance company that cares and the one you deserve.

Ch
Review №26

Michelle Wang did a fantastic job in explaining all my policies to me and my husband and it was really helpful. We are very happy about their products. Also, we actually got a little bit more coverage than what we had before. State Farm is the insurance company that cares and the one you deserve.

Dr
Review №27

Jade is professional. She attends to my needs and requests in a timely manner.

Me
Review №28

My agent (Justin) was very helpful and friendly. He answered all of my questions and helped me find a policy that fit my needs, and as a first time home buyer, I greatly appreciate all of his help.

Pa
Review №29

Jonathan’s Office is very helpful, knowledgeable and responsive. Great communicators and easily able to get a hold of. 5 Star group!

Ch
Review №30

Justin provided great customer service was very knowledgeable went above and beyond answering my questions with patience. And great prices to boot

Ea
Review №31

I had worked with couple agents from this office in multiple occasions and they are all very responsive and helpful.they take care of their customers.highly recommend

We
Review №32

This office is so friendly and professional! Whenever I go to this agency, I am always greeted with warm smiles and prompt service from their entire team. Customer service is their priority and they truly love helping customers as well as the community. Thank you State Farm Jonathan Yu!

Ry
Review №33

Terrible. Did nothing to save me money, could have bundled me numerous times as I found out from another agency. Hard to work with and would not transfer my file to another agency for 2 weeks. Only did after multiple incidents.

Mi
Review №34

My representatives name was Justin and his service was excellent. I did not feel like he was just trying to make a sale. He helped me with everything I was looking for plus more. I also saved money today.Great overall experience.

Na
Review №35

Very helpful and decent representatives 👍🏾

Re
Review №36

Justin Law helped me throughout the process for my auto and renters insurance. Fortunately I got cheaper insurance with State Farms. Would recommend giving a try. Justin is helpful, professional, and proactive

Di
Review №37

Justin did a fantastic job in explaining all my policies to me and my wife. We are very happy about their products. I left state farm and went with other company for sometime. Not happy with that company, missed state farm. Glad to be back!

Lo
Review №38

Michelle was very helpful and very professional she took her time to explain all the details to me and she went above and beyond to help me...

Va
Review №39

Hi. My experience was great. It was quick and Demetrius really seemed to care about my concerns. I believe he went out of his way to assure my satisfaction with State Farm! And I also believe I got the best quote I could possibly get with my SR22. Demetrius Barney you were a great help to me. Thank you! Thank you! God bless!

Li
Review №40

I enjoyed working with Justin Law very much. Justin was quite efficient and knowledgeable, he was also most expedient with follow up. Clearly he has a handle on what it means to provide exemplary customer service, great job and thank you!

Gr
Review №41

Jonathans office and staff are top notch!! He’s got the right girl for the job with his office manager, Brittany Freeman!! She was able to save us around $800 a year with our auto, motorcycle and home owner’s! That’s a bunch in today’s economy! She was also able to get us a quality life insurance policy that fit our budget which gives us peace of mind! We had been putting it off but Brittany kept working with us to help us realize how vital and affordable their life insurance policies are for way more benefit than most agencies. Highly recommend their group for your insurance needs!

St
Review №42

I love this office. I always feel like my needs are taken care of quickly and efficiently every time I work with one of their staff members. Great customer service!

Am
Review №43

Helped me save money and also got me a great deal to bundle my home and auto insurance . The customer service was amazing. Everything I needed was taken care of.

Sa
Review №44

I work with Michelle and she has always been a pleasure to work with! She is personable and always responds quickly. She will even text me info if I’m unable to get on a phone call.

郭敬
Review №45

Michelle is a reliable insurance agent and the service is so great. Besides, she can communicate with customers in both Chinese or English!!

Me
Review №46

I recently acquired renters insurance with Justin. It was my first time arranging my own insurance, and Justin guided me with throughout the entire process, educating me when I lacked a complete understanding. He was kind and competent. Would definitely recommend working with him! Thanks, Justin :)

He
Review №47

Great customer service. Very friendly and answered all of my questions and guided me through the process for the insurance I needed.

Jo
Review №48

My family have been with Jonathan’s State Farm agency for a number of years. We have several policies for cars as well as Home insurance for my condo. Jonathan and his team are always extremely helpful and kind. Whenever I need to, I’m able to get a hold of their team. I highly recommend this team for your insurance needs.Jordan

Ka
Review №49

Michelle is a very friendly, professional, and reliable agent that she perfectly explained all the detail, answered all my questions, and gave her advise about the insurance plans.

El
Review №50

I worked for Jonathan for almost four years and so I can attest to their customer service training process. There is a heavy emphasis on taking care of clients and properly insuring their assets, which is why they have so many long term clients. I trust any of the associates in the office to take care of me properly, but I usually turn to Brittany Freeman because she’s been there for years and knows the ins and outs of insurance. Highly recommend if you want an agency who will listen to your concerns and do their best to help.

Ma
Review №51

Ive had State Farm auto insurance for almost 6 years and I have always been impressed by this company and especially their employees. Kristina Flynn their Account Manager is amazing to work with! She keeps accurate notes, is very personable, hard working and reliable. She also helped me save nearly $500/year. Thank you!!

Ra
Review №52

Justin was awesome in coming up with a best quote. Also he explaned the nuances of the policy and setup really well.Very easy going and helpful.

La
Review №53

I researched insurance agents based on Google reviews and these guys were high so they made the list. And they delivered! Excellent, speedy customer service, very knowledgeable agent, and a great quote! I havent had to file a claim (hope I never do) so I cant speak to that very important aspect of service, but the agent gave me her work cell phone number - an excellent way to make me feel taken care of. Thanks!

Po
Review №54

Michelle Wang, one of the representatives of the State Farm Insurance, always enthusiastically provides me comprehensive overview and details of different types of insurance. I really appreciate the useful comments from her before I made my decision. Furthermore, the policy coverage and the price offered by the State Farm are even better than the others, which is a really good choice!

Li
Review №55

I have been with State Farm for years and they have always been awesome! I always work with Brittany and she always goes above and beyond to make sure all needs are met in a timely manner. Brittany is dependable and someone you can always count on when any issues arise! Thank you for all you do Brittany its much appreciated! 😊

Fa
Review №56

Here most of the people are very nice and friendly. I like their quick response. specially I was very satisfied for Xiaoyan service. when we was confused about our business insurance she just make it so easy. give all question answer very gently.I appreciate her quick and friendly response.

Je
Review №57

Just wanted to say I recently switched my insurance to State Farm and so far I absolutely love it. My agent Brittany made it so easy. She answered all the questions I had, even the questions I didnt know I had. I feel very confident in my switch from my old insurance to State Farm . Thank you Brittany you are AWESOME!!

Pa
Review №58

Outstanding service and very easy to understand!

Jo
Review №59

Justin is very nice and friendly. He takes keen interest in explaining the policy in detail to us

ma
Review №60

Justin works great ,he explained me nice about my insurance because my english is not the best. Always pleasant 🙂

Sh
Review №61

Brittany has great customer service. She is highly knowledgeable of her job description and duty. She made applying with the company a breeze.

Ca
Review №62

I had the pleasure of working with Justin for my renters insurance. He was very helpful and answered all of my questions. Great work Justin!

mo
Review №63

Justin law was amazing and very professional and the two ladies in the front door were very welcoming.

We
Review №64

Great company! People there are all so nice, especially Michelle Wang!

Jo
Review №65

I just spent a few minutes speaking with Kristina Flynn in your office. She was able to help me in a very short time. She was extremely knowledgeable and pleasant to deal with. She is definitely an asset to your office!! Thanks, Kristina!

Xi
Review №66

I find their customer service is amazing, very responsive and helpful. They always get things done in a timely manner and also give me suggestions on how to save money and how to invest more wisely. I really recommend!

Ki
Review №67

Michelle Wang has been helping me for a few times. She is always very patient and helpful answering any questions I have. Best customer service!

He
Review №68

Brittany & the front desk staff are always so warm & welcoming. When I sat down with Jonathan, he did a great job of educating me on insurance rather than focusing on selling it. This is what truly makes a great agency! Happy Holidays to the Jonathan Yu office staff!

An
Review №69

Best service and I talked with one staff , she is so cooperative, helpful , very easily reply text And the cost is reasonable

Ai
Review №70

I love that almost every time I call I get to talk to a friendly agent right away! Kristina spends time explaining and helping us get the best policy for our family and household! Very much appreciated.

El
Review №71

Brittany is your go to girl! She knows her stuff and saved our family over $900 our first year getting everything switched over, home and auto which freed up money to afford a necessary life policy! Highly recommend!!! A+ customer service!

Ho
Review №72

Very professional and patient.

Ku
Review №73

Great agent Michelle Wang! She helps me get a decent price of my auto policy. I save about $400 for my auto insurance. Highly recommend Jonathan Yu State Farm agency. Thank you for your quick response and patient for my questions.

Ca
Review №74

Great prices, friendly staff, & our concerns are always addressed promptly. Very satisfied & highly recommend.

Mi
Review №75

I had water damage to my basement in April. As soon as I made the call to state Farm they were on it instantly! They gave me the name of a company I could call to come out and look at the damage and from there everything went as smoothly as it could go. each and every person I spoke with from State Farm was very kind, helpful and very efficient. Thank you State Farm for helping me get my basement back! I really appreciate all you do:)

Vi
Review №76

Michelle is very helpful and explained all of the aspects of auto insurance well. Got a great deal!

Ro
Review №77

This was the best insurance agent I have ever had the pleasure of working with. They were extremely professional and helpful in every engagement. I highly recommend them for any insurance services.

Re
Review №78

Great service and responsive staff. Kristina Flynn, the account manager is the best. She is very caring, patient and professional in helping the customers. I strongly recommend.

F2
Review №79

They explained the terms to the client very well to help them understand the policy. They are also friendly, honest, and efficient. I will highly recommend whoever want an property or rental insurance to try this agent.

St
Review №80

I spoke with Justin Law about renter’s insurance. He was extremely positive and helpful in setting me up with the policy I wanted and needed. Class act, very timely and worked around my busy schedule and called exactly at the time I asked to talk to him. Wouldn’t want anyone else taking care of my insurance!

Mu
Review №81

Great service and really caring staff! I went through financially devastating incidents in Summer 2018 but SF helped me put in my insurance claims and get some money back. I really appreciate their services and thanks for helping me through my tough time.

Me
Review №82

Brittany made the experience fast and easy! Was available on saturday to help me complete things and also fixed an issue I had very promptly. Would 100% recommend!

Ro
Review №83

Excellent customer service! Jon and his staff always go above and beyond for us. The staff are all very friendly and quick to return calls and email. Plus, we saved a ton of money when we switched to State Farm. I highly recommend this agency for all of your insurance needs!

Tr
Review №84

I just wanted to take a moment and say thank you to Brittany for her dedication to customer service! When I called she not only helped and clearly explained my options to me right before she had to leave where she could have just been “checked out” for the day, she stayed in constant communication with me as I moved from one company to another all of which saving me almost $500 a year on my current premiums and getting more coverage than I had before! If you haven’t called to check your insurance rates call Brittany first!

Di
Review №85

Good agent and reasonable price.

Jy
Review №86

Their customer service is amazing. Especially Michelle, she is very responsive and helpful. They always get things done in a timely manner and also give me suggestions.

Ru
Review №87

Advisor Michelle is nice!

Ha
Review №88

Michelle Wang is the best! She really helps me a lot! Thank you! I will suggest all my friends to get insurance from her!

Ja
Review №89

Michelle provides excellent customer service, handles everything with a call away and is always willing to provide professional advice. She is truly my insurance concierge. Highly recommended

Sh
Review №90

Very nice service! It really helped me save money on auto insurance. RECOMMEND~

Ve
Review №91

Prompt response and provides good quote based on your need.

Ke
Review №92

My family and I love State Farm! Not only has Brittany saved us tons of money, but she has always been there to answer any questions and take care of adding things to our policy quickly and efficiently. I will forever stick with this company!

Au
Review №93

Brittany Freeman really went out of her way to answer my insurance questions. Not only that she was timely and very professional which is what we need when dealing with issues that are time sensitive. Thanks again.

Ha
Review №94

Ive been a member of Statefarm for the last 6 years and Ive always loved the service that this company has provided. In the specific case of the YU office, Ive always received great customer service each time that Ive been in the office and amazing help/guidance with my insurance questions. Every person that Ive interacted with here have always been extremely friendly and theyre always motivated to go the extra mile for the customers. Special thanks to Michelle Wang for her warm and excellent customer service!Thanks!!!

Ty
Review №95

They are great insurance company. They work with you on all matters and are very understanding. The quote I got from them was more $100 less a month then other insurance companies. I recommend them to all of my family and friends.

Wi
Review №96

Brittany was awesome! So helpful and willing to do what’s best for us

He
Review №97

Great office! Wonderful people and great company!

Ka
Review №98

Have been a customer for years and they are always very helpful and prompt with any needs!

Li
Review №99

I have been their client for 4 years while I was in Columbus. Always got assistance from statefarm timely and smoothly. The staffs in Yus office are really nice and always willing to help. Great service! I would definitely recommend it to everyone.

Ka
Review №100

Excellent customer service. Would definitely recommend to family and friends.

Information
62 Photos
100 Comments
4.9 Rating
  • Address:1930 Crown Park Ct #140, Columbus, OH 43235, United States
  • Site:https://www.yuinsurancegroup.com/
  • Phone:+1 614-885-9507
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance company
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:9am–5pm
  • Friday:9am–12pm
  • Saturday:Closed
  • Sunday:9am–5:30pm
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