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The Theater People
5761 Westbourne Ave, Columbus, OH 43213, United States
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Je
Review №1

The Theater People did a great job installing my distributed audio and home theater system! Brent and Jason were always punctual and completed the job in the dedicated time frame. They cleaned up the work area well and taught me how to use the system. John was very responsive and was willing to work within my budget to create the home audio system I was looking for. Overall a great experience and would definitely use The Theater People again!

Ke
Review №2

I was very impressed with The Theater People! After receiving an affordable, quick quote over the phone from super-friendly Lauren, I didnt even waste time exploring my options. I was a bit anxious about something not going right during the install above my fireplace, but the installer, Ben, was tremendous and knocked it out like it was nothing! I couldnt have had a better experience and will surely recommend them to anyone looking for their services! Thanks again!

St
Review №3

A+ service all the way around. We had them mount our TV behind the fireplace with the wires hidden. Lauren was great to work with when developing the quote and Ben did an outstanding job with the install. My wife and I couldnt be happier! We will definitely use them again for future projects!

Ph
Review №4

I had a large project to tackle mounting a TV over a masonry fireplace and installing a surround sound system. It was beyond my capabilities, which is why I reached out to the Theatre People. The team made the project not only seamless and easy, but fun as well. They are experts at their craft and their industry knowledge and attention to detail was superb. I couldn’t be happier with my new setup. I’d recommend them easily.

Bo
Review №5

We couldn’t be happier with the work The Theater People did in our home today. Ben was right on time and was totally prepared for our project. Load in was quick and clean, and Ben was careful while working in our home. He was very proficient and did the work effectively and efficiently. Attention to detail - the work is level, straight, and neat; A+ for cable concealment, routing, etc. Ben went above and beyond to make sure everything was connected correctly and neatly, and cleaned up some of our additional cabling as well (which he didn’t have to do). We are 100% satisfied with the work, and we had great conversation while he was working too. 5/5 would - and WILL - recommend/use The Theater People in the future.

Da
Review №6

Technician Ben was on time, courteous, went right to work and was able to do several tasks within the 1-hour service call time. Very satisfied with his visit as well as the office person who helped ask the right questions and get the appointment set

Ty
Review №7

Hired to do TV mount over fireplace. Tech showed up on time, was professional, friendly, and courteous. Excellent quality of work performed! Office staff also very friendly and quick to respond to any queries!

Le
Review №8

The entire experience with the Theater People was fantastic. Lauren was able to give me an excellent breakdown of the services and even had me send a few pictures of the entertainment center via email so we could discuss all the options available to me. Tim then arrived in less than 30 minutes. The project was difficult because I wanted a 65” TV mounted in a space that wasn’t ideal. Tim did an impressive job in getting the task done and since I had a gathering that night the feedback on the setup was incredibly positive. Definitely giving them another call for future projects!

Ll
Review №9

Just completed an installation of a tv and surround sound system and couldnt be more pleased with the equipment and expertise of the installers.Removal and cleanup of the old equipment was excellent. Thanks for an outstanding job. 2/18/20

La
Review №10

The theater people were extremely helpful, friendly and thorough in helping me set up my home theater. They obviously care about the quality of their work as well as customer service. Id be happy to use them again in the future!

Je
Review №11

I don’t even know where to start. I contacted this company about 6 weeks ago through their website and I knew right away that customer service would be top notch because Lauren called me within a few minutes of my inquiry. To be honest, my only reservation in going with them was the price. It was going to cost me significantly more than the price of the TV to do an above-fireplace mount because of the need to move an outlet and patch the wall. However, after contacting several contractors to try and save some money by hiring different people for the various jobs, I realized that The Theater People’s quote was actually quite reasonable. The bottom line: this is the ONLY company that can do the entire project for you if you want something mounted above a fireplace. Best Buy can’t move an electrical outlet and the electricians in the area won’t patch the wall after they move an outlet. It was going to be a nightmare having an electrician do one job, a painter do another, and then have Best Buy come and take care of the mounting. In addition to the fair price and outstanding customer service, our Technician, Jeff, was fantastic. He arrived on time, was very intricate, and communicated with me every step of the way. His work is flawless. This company has earned a customer for life. Take my advice. Don’t bother checking with any other home theater specialist in this area. Call The Theater People!

Sy
Review №12

Professional and fast installation of a tv and sound bar over my fireplace. its safely secure, wire free and works fantastic. Thanks guys!

La
Review №13

This is a class act from start to finish. Everyone is knowledgeable, responsive, and cares. I highly recommend.

Wa
Review №14

Excellent audio video service.Able to repair the receiver in my media room.Much appreciated

Kr
Review №15

Ben, my technician, was knowledgeable and professional. I am pleased with the (tv mount) service I received from The Theater people. I would highly recommend their services to others.

Br
Review №16

The gentlemen I had was great and friendly. He did a great job mounting the TV and moving the outlets. However, he was unable to run the cable through the wall. No one has contacted me about a follow up to hide the wire. I paid a lot of money to still have a cable exposed and no follow up.

Jo
Review №17

Excellent process from the time I called through completion of project. Fair price, great work and customer service. Would highly recommend and will use again when the time arises.

Co
Review №18

The Theater People were incredible! From getting a response via my email of interest quickly, to the communication of the work, to the installation , it was all professional and top-notch. I would highly recommend them for sure.

Ad
Review №19

Great to work with, very prompt in responding, scheduling and completing the work! All at a very fair price. I would highly recommend them for any TV mounting needs!

Ke
Review №20

Used them to set up sound systems at two small businesses. Found them to be skilled, efficient, responsive and friendly. Highly recommend.

Ti
Review №21

I have nothing but positives for The Theater People. The office staff are friendly and helpful. The tech folks are great. They provide excellent service and terrific customer service. I look forward to using them again!

Da
Review №22

Outstanding service! Exceeded expectations by finishing project early with better than expected performance in my new home wired and wireless network. Installers were conscientious and very tidy with superb attention to detail.

Me
Review №23

Mounted our TV above our fireplace in brick. Did a great job. Showed up on time, installed tv quickly and cleaned up afterwards.

He
Review №24

The specialist was both thoughtful and technologically competent. I plan to hire him or one of his colleagues in the future, for he was punctual, listened well, was responsive to questions, and successfully completed all that Id hoped hed do. In short, a winner, and Im happy and grateful to have had such a professionally proficient specialist instead of the ignorant and pompous pseudo-specialists from Time-Warner, AT&T (a disaster), and WOW.

D
Review №25

We are a small Independent Living Living called The Center for Disability Empowerment in Columbus and Delaware. We are a small agency so our budget is tight. The Theater People gave us several estimate options and when we chose one we were not pushed into any other sales. Our installer was courteous and did a great job. We will use them again.

JB
Review №26

An absolutely wonderful local company with impeccable service and quality. As a two-time customer now, I would highly recommend The Theater People for all of your home theater, security and networking needs!

De
Review №27

Great job installing our 2 TV’s at The Blowout Bar Easton!Thanks so much!

Jo
Review №28

Tv looks great. Installation process was painless and the tech communicated throughout. Made sure everything was perfect before leaving.

D
Review №29

My 16 year old AV receiver had no HDMI ports, so I needed an upgrade -- both for a new receiver and to fish new cables through the wall to connect with the TV. Lauren, in customer service, supplied me with a number of receiver options via email. They recommend Yamaha AV receivers and I was happy to select a mid-range RX-A780. Tim arrived on time for the installation with the new receiver in hand. In short order he had yanked the old component cables, installed the new HDMI cables, set up the receiver, calibrated it, made sure that all the attached devices worked as expected, cleaned up the area, and was on his way in about an hour. He even made a few changes to the remote that made the whole system work better. So, 5 stars for the whole team, I would happily ask them back.

Ta
Review №30

Very professional. Protected the mantle while installing and cleaned up the mess afterwards. Great communication from beginning to end with scheduling and arrival time. Love this company and will use them again for future installation.

Jo
Review №31

I had Ben from the Theater People out to mount my TV and run all cabling through the wall. Matt was friendly and professional. The finished job exceeded my expectations. Ill use these guys for any other home theater jobs in the future!

Da
Review №32

Service was great! Did an excellent and thorough job mounting my television, connecting my devices, and installing a cord cover.

P
Review №33

They came out and did a great job. Polite and friendly. When there was a problem after they left that turned out to be one of my cables, they came back immediately and fixed it no charge.

Ke
Review №34

Great to work with. Answered all my questions before they arrived and did quality work.

Ti
Review №35

Just moved to the area and needed to get a 70 inch TV hung. Called several places and Theater People came up with the best price by far. Lauren in the office called me and scheduled my install. She was very professional and a pleasure to work with. Ben, the installer, was right on time and took only a little over an hour to install the TV, move the electrical outlet, place two HDMI cables and hook everything up for us to test. Awesome experience. Definitely will use again when I expand our entertainment system.

Ma
Review №36

Great customer service, very punctual, clean work. Seems like the pricing ladder could use a few more rungs to better accommodate job difficulty.

Sh
Review №37

Very knowledgeable and helpful staff. Answered my questions right away throughout a long email correspondence. Provided excellent technical support and hands-on assistance in completing an upgrade.

Ma
Review №38

From scheduling to install, they were very professional and accommodating.Would definitely recommend and will use again for any AV installation needs.

Ba
Review №39

They took down a 65 tv and tilt mount and installed an 84 tv on an articulating mount above my fireplace. Perfect job and cleaned up after themselves.

pa
Review №40

The installer did a great job! Mounted a 55 inch OLED tv and helped with cable install and hookup of receiver and devices. Everything went smoothly and he was friendly and professional. Will definitely use them again in future.

An
Review №41

If you are a woman do not use this company! I work as an IT consultant, in a male driven field, and honestly have never been made to feel as disrespected as this company treated me. I wanted my TV mounted and speakers installed at MY new house, however the technician basically refused to speak to me. Rather ,he continued to ask to speak to my Fiancee, I even said I could answer his questions and insisted hed rather talk to him. This was about 6 months ago and it still makes me uncomfortable and upset just thinking about the situation. I personally hired The Theater People to install equipment and they refused to even talk to me.Not to mention, we had a lot of problems with the speakers they installed, the TV never lined up to sound, after multiple times of coming back out to adjust, and we were convinced to purchase equipment that wouldnt even do what we originally wanted (work with Alexa). We ultimately had them uninstall the equipment and ended up doing it ourselves.

Da
Review №42

Great price and great installer. Would definitely use again in the future.

Wa
Review №43

They have the best customer service an there work ethic is amazing an the products are top quality as well i would recommend them to any of my family or friends for all your home theater needs thanks again you guys are the best !!!!!!!! Customer for life

Da
Review №44

In, out, all very professional. Contact leading up to my appointment was excellent. Will likely use again.

Am
Review №45

Professional, friendly, excellent installation. Recommended!

St
Review №46

Prompt, professional, pleasant, proficient. Pricey? Perhaps, but Ill pay for peace of mind.

E
Review №47

This is our second time using The Theater People and we are already planing another project that will require their help. They are outstanding!

De
Review №48

The theater ppl were great,they were on time..very efficient,polite nd willing to explain nd or answer any questions...did a great job nd it was very quick...id definitely recommend them to friends or family

Mi
Review №49

Great to work with. Professional and polite. Will be using them in the future.

we
Review №50

Great installer. Very knowledgeable. Work was fantastic.

bm
Review №51

They did a fantastic job on my home theater. Will use again for any project that comes up in the future.

Al
Review №52

The theatre people were kind, attentive and informativ le throughout the entire process. I would work with them again!

Pe
Review №53

Very good - came and did what they said, cleanup was good, no complaints. Not cheap, but worth it.

Br
Review №54

One stop experience where I didn’t have to get an electrician to install the outlet and someone else to hang the TV.

Information
53 Photos
54 Comments
4.9 Rating
  • Address:5761 Westbourne Ave, Columbus, OH 43213, United States
  • Site:https://www.audiovisualconsultantcolumbus.com/
  • Phone:+1 614-604-6327
Categories
  • Audio visual consultant
  • Video conferencing service
Working hours
  • Monday:Closed
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:Closed
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