Meesha caught C.P.V. at 6 weeks. I was scared that she would pass a way in my kitchen or yard because she was getting weaker by the minute seemed like. Having to do a little research i found this wonderful place that took great care of her. So to show that i am truly thankful i donated art for there silent auction and gala. I cant think them enough. Remember her name MEESHA..

Great experience! I got my application approved, and the staff had no problem with me browsing the kittens knowing I wasn’t planning on adopting that day. I visited three times before getting Freddie, and the front desk peeps were understanding and welcoming every time :)

Takes forever to be helped. Expect 30+ minutes for the simplest requests. Their CEO makes $130,000+ per year according to their public tax returns. They also have lots of paid staff. They charge rescues that pull for fostering, but the fosters themselves volunteer for free. Granted, they help a huge number of animals, but so do a lot of other rescues that are volunteer only.

Pawmetto Lifeline provides great services to South Carolina. I have supported Pawmetto Lifeline for many years. You can make donations or shop in their store. There youll find great deals.Their services are very affordable. The staff is very knowledgeable, kind, and respectful towards the pet owners. They show sincere concern for our furry babies.This is a great place to adopt a pet, giving them a loving new home.

The staffs are extremely mean. They only treat us friendly when they know they can make profit on us. They are not allowing us to meet the kittens or puppies. They just suddenly turned hostile when they couldn’t contact the property to make sure the property was pet friendly. I will NEVER ever go to this place in my life again. I can’t believe why they can work in the animal shelter because they suppose to be kind to everyone and every pet. Again, these staffs are not caring about the customers at all. They only care about their profits.

I am glad that this place is open. Everyone is so pleasant and caring. They treat my dogs so good. I never had a bad experience in there. I would refer people to take their pets there.

What an AWESOME PLACE!!! We adopted Gator aka Edward today. And the entire process was amazing. We brought our dog for introductions and they KNOW what they are doing. Thank you for this amazing experience!!!!

All these people care about is money. My cats need to be rescued by 9/12/21 because I cant take them where I am moving in Caroline wants me to pay $100 plus other cost amounting to a little over $600 to surrender them! Never do business with these thieves!

Horrible experience. I had my cat on the waiting list for over a month and sent in all information requested of me and was told that as long as I could home her until X date- they would be able to take her and that she should be adopted out quickly- etc. etc.. So the date comes and I conveniently get the surprising news that they would not be able to take her and that I should adopt her out myself. ???!!! Talk about unprofessional and a complete waste of my time from start to finish. REALLY not impressed. Communication is key. There were multiple instances when I spoke with staff there BEFORE having waited for a month (or even any time during said month)- when this news could have been relayed to me.

They neutered my Shih Tzus for a very reasonable price, and gave good instructions to make their recovery easier.

I wanted to take home ALL the kitties, but we settled on one and we absolutely love him. The staff is amazing! Dustin has a new home and a new sister now.

My pup was well cared for and I was given clear instructions on after surgery care. I liked the ability to pick and choose my extras and overall experience. Smooth check-in and check-out process

They do a great job spaying and neutering strays. The cost is minimal when you can trap them. Please spay and neuter your pets, its the best thing you can do for them. The people at Pawmetto are great and they really care about animals.

Just got my cat spayed here I was so worried about her having to get the surgery but they did an AWESOME job I’m so happy with the job they did! I would definitely recommend bringing your pet here to get neutered/spayed. My cat is happy and healthy!

No kill animal rescue. They have lots of services for your pet and your money is donated to help animals in need. There is a great prescription mail service where your pet gets their pills in the mail and the money is donated to this charity. Its also cheaper than at your vet. I highly recommend this business.

This place has done a wonderful job with all our pets. They have a really caring group of nurses. I highly recommend them

We love our new baby, she’s been so well taken care of since rescue at Pawmetto and a perfect in our family. They are amazing at Pawmetto, work tirelessly to make sure every animal is kept clean, healthy, happy and finds the right home.

Its very difficult at times to get anyone to help me. Im in a wheelchair with two dogs so it can be challenging. I have to park in the front of the main door of the building and go all the way around the sidewalk with my dogs to get to the onsite vet clinic on Friday and Saturday and their mobile van is always parked directly in front of the loading door so the sidewalk is usually blocked with boxes and or animal crates. I have to wait for someone to come move them or try pushing them off the sidewalk. Its ridiculous! Theyve gotten my dogs records so mixed up that they gave one of my dogs two rabies shots instead of each dog. I wont be going back there.

Went in to “browse” I guess with my little sister for a future birthday gift. I definitely understand the rules of having to have an application before even seeing any animal (again I guess ) but the lady I spoke with was slightly rude with the way she was informing me. Kinda felt like I was just being rushed out because they knew I didn’t plan on adopting the day of. Really disappointed even went back to ask further questions and was given little to no information except come back with her parent little does she know I pretty much play the parent role. Just wished she would of been more patient and tried to figure things out with me.

Quick and easy to drop off your critter and to pick them back up. Spay/Neuter Clinic is always kind and helpful.

They are overwhelmed andUnderstaffed. They could reallybenefit from having more volunteers. Boarding is anIssue as it is very difficult toschedule there.Otherwise, they are phenomenal.

PL does so much for the Lexington/Richland County communities. Best place to adopt! Great place for low cost spay/neuter, wellness care,, affordable vaccinations & microchips, as well as s/n of feral cats!

Im iffy about this place and Ill tell you why. We adopted our amazing puppy from here and whom we still have. When we first went to go get him, in the ad it said he was a female dog. I was like okay, I understand, people make mistakes. Honestly I couldnt be happier that he is a boy. However, there was an issue saying that he had ring worms and of course we wanted to get him treated right away---> we took him to our own vet and had him looked at. We did all of these washes and creams on him to find out he never had ring worm at all. Telling us he tested negative when pawmetto said he tested positive. Im not trying to trash this place because I believe in what they do. I love animals and have mad respect for anyone who helps rescue the broken ones. It just affected us because we had been so worried about him. He was so small when we first got him we were worried about everything. Now thankfully he has grown happy and healthy.

Really wanted to rescue a second dog as company for mine. They were nice but impossible to deal with. I was told what wasnt a good fit. Sorry but you dont know me or my dog. We didnt even get to met the dog we were interested in to check out if it could work and then bring our dog to see if they click. So sad they loose opportunities for dogs to get rescued and find homes. Instead being put down.

DO NOT ADOPT FROM HERE!! We were in the process of adopting a cute little guy for a companion for our other dog. They didn’t trust us enough to take our word about our current dog, so they insisted that they meet outside and in a safe place. We went for the meeting (which was inside the building and not outside like they had originally said) and it went perfect. Our dog corrected the pup telling him that she didn’t want to play anymore. The main behavior guy came and immediately said no to adopting him. He didn’t see them interact before and didn’t even see the correction. On top of that, this place doesn’t have a direct phone number, so if you are interested in talking to them, be ready to wait a few hours for them to finally decide to email back!

The place is very clean , the people are very nice and friendly they were very patient with me and answered my questions I adopted the sweetest dog Nina from here thank you guys for making the process so happy for me this is my Nina

I love this place. They helped me with a local stray, who I eventually adopted. I wanted to give back so I started volunteering. I also adopted a dog from there in 2019. They are doing so much for the local homeless pets.

The employees were extremely friendly and helpful. They introduced Sadie and our older dog and made sure they got along well and gave us tips on making sure they continued to get along well once we took Sadie home. We were so excited to welcome Sadie into our family and she and our other dog are getting along great! ❤

Great place, staff and Drs are a nice and friendly. Very caring group

I love this place they take care animals you can adopt animals people are very kind

I have volunteered with them many times, so it was only natural for me to adopt my next companion from them. I dont have experience with dog adoption, but I did recently adopt a kitten. The facility is clean and all of the staff members are incredibly attentative and helpful! They are always available for adoption followup and their email response is timely and thorough.

I got my handsome Rust from Pawmetto...

Great staff. Wonderful job at the spay and neuter clinic

Best shelter in town to find a wonderful pet. They truly care about all animals and finding them the best home.

Great experience! We found or sweet Bandit here. The people who work at this facility are SO kind and helpful. They were very patient with us as we picked out our new friend,. Also, the auto pay monthly heartworm medicine you sign up for is SO wonderful. The chewable heart/intestinal worm medication came right to our mailbox yesterday and he ate up with little problem!

Theyre so caring & helpful. & a nonprofit. Your money spent is going towards a good cause, please consider going here. Lets help the overpopulation problem is SC.

They let us bring our cat in on one of the days they dont normally take appointments because they wanted to be sure our cat wasnt having a life threatening blockage and didnt want us to have to wait the entire weekend. we really appreciated that they cared enough to do that.

5 stars does not even begin to read this amazing facility in clinic and it’s staff. The process a little more than I was before but it is OMG so worth it. I truly believe with all my heart I would have left with the wrong dog if it weren’t for the experienced and educated staff who matched me with Rudy…now Baxter. It was an amazing experience and I would recommend Pawmetto Lifeline for anyone who’s interested in adopting an animal.

Very professional, Excellent services. We sadly had to put our beloved cat down and they provided services that were professional, heartfelt, and dignified. Highly recommended.

Sweet Venus needs a home where she can run and play! She is all back with 2 small white spots... One on the chest and one on the belly. Although she is rambunctious, she is also a sweet sleeper, who loves to curl up in your lap.

This place killed my Aaiyana.. she was a blue pit..I loved that girl with my heart! I would never recommend that anyone ever take their pet to the vet there!

We brought our dogs to get their vaccines here and I must say they are definitely the cheapest around lexington/columbia area. Aside from the hour wait time, my overall experience is pretty good.

This place is wonderful. I especially like the prescription refill via mail program. I dont have to drive to the Harbison area to purchase the flea meds. Once a month my card on file is charged and the medicine arrives in the mail. No hassle.

My dog went for shots and to be nurtured he came out with kennel cough.

I had a great experience having my dogs spayed & neutered at Pawmetto Lifeline in Irmo. They were very professional & took great care of my pets!

Everybody was very helpful and so nice!!Kirby and I are enjoying each other, he made himself right at home. Thanks again ❤️

First off, This place does care about animals and the dog we adopted is the best. She was a foster and they made sure she was taken care of.However, I’m not sure if it is due to Covid or being short staffed, but every time we went it was absolute chaos. They day she was supposed to be spayed we went to the front office as instructed by an email. Someone tells us to go the side of the building. We go there and the tell us to go back up front. Then, we are told to go to the side of the building again. This should have taken 10 minutes but took about 45 minutes due to incompetence. During the spay they cut her nails and made them jagged and very sharp so we had to re trim. We also had a lot of issues with the staff not knowing what shots/medication she had already taken.I know the prices are very good but you do pay for the services you get. This place works fine as an adoption agency but as vet, not so much.

They are wonderful advocates for homeless pets. They have foster families, medical treatments, vaccine clinic and mobile clinics, work with lawmakers, low cost spay/neuter, and much more.

They NEVER answer the phone or emails. You could leave voicemails every day begging for a follow up & no one will follow up. If you’re lucky to get an email response it’ll most likely be a vague one sentence email. If you don’t care about animals don’t work at an animal rescue!! Ridiculous.

We adopted a kitten, everyone was accommodating and very friendly.

Great care for my pet. Friendly and helpful staff.

Update: After I write this review and told the truth, the staff working on the Prevention program finally contact me and complained about my negative review would impact their pet’s abilities to find a loving home! Come on! I am telling the truth! The one who impact the pet’s abilities to find a loving home is not me! Is the person who working in the shelter but never really concerned what the pets need!!!I don’t think they really concerned whether the pets can find a loving home or not, they care about is their business! Otherwise why I didn’t got any useful reply for 3 month and after I write a Google review, someone finally contacted me???Original:I am taking care of a cat for my friend now. The cat was adopted from Pawmetto Lifeline. My friend has set up auto-refill program for the cat’s prevention. However, when I tried to contact them to get the address update and get the prevention, I met a lot of trouble!!! I contacted them many many times!!! By phone, by email... No one answers the phone or response for the voice message. I can only get 1 replied email after I send 10 emails!!! It took me over 3 months to ask for the medicine!!! Can you believe that? Only a prevention!!! Is that difficult???So bad! And because my cat didn’t get the prevention in time, she has flea, which cause tapeworm, and she got diarrhea finally!!!My cat is sick now, while this situation could have been avoided if she had gotten her medicine in time!!!

Im honestly In the middle about this place. I was on the auto prescription program however I notice they stopped sending out my dogs medication. So I called up there and they said o it should be coming in a few days. It never happened, I sent a number of email which were never answered so I had to call my bank and had them take care of it then I when up there and showed proof of emails and no contact back then they were apologizing. A month ago they called me about the payment and off course I called them back of course they didnt respond or return my call. This weekend I was told a certain time to being my pet for vaccines, however upon arriving it was a huge debacle. I honestly think Im just going to start going to a regular vet for the better convince and at least they know how to answer and return calls. if you do choose to go here DONT ENROLL IN THE AUTO PRESCRIPTION PROGRAM, you are warned.

Just stopped in to donate towels, bowls, leases and bedding for dogs. Very friendly and welcoming staff. Facility looked very clean.

Usually this place gives good service but this time we came around 5:30pm for services, mind you this place closes at 7:00, but the door was locked so we knocked at the door and workers saw us and moved out of sight so they wouldnt help. Expected better from a place that is usually good with their work. Needed immediate help with a dog but if you couldnt give services at that time couldve at least acknowledged that... Again expected better from this place.

Worst experience. Don’t waste your time and just go to a vet. I ordered a years supply of trifexus for two dogs and I have yet to get it. I have been in contact with an employee for over a month and a half and I have gotten no where. I am now not getting a returned call, it just goes to a voicemail. Such a scam!

Great 1st fostering experience!

Superb staff and clinic. They always take great care of my fur babies and give you an honest and fair option list with pricing and let you make an informed decision before they move on with treatment. Love these guys.

Ive rescued 3 pets from them. Absolutely love this place love the volunteers and love the way they handle the adoption process!!! Recommend anyone looking for a new family member to adopt from them!!

Worst experience ever...the staff was rude and unhelpful. The Columbia Animal Shelter is nicer and WAY cheaper....

Get vaccines and much more! Friendly staff, loved it!

I adopted my first kitten from here, it seemed like they really cared about the home that he was going to and about his health. He is so sweet and a great addition to our family.

Edit. Problem has been corrected. I would definitely adopt again. I would definitely recommend adopting a pet from Pawmetto, but please don’t sign up for their prescription service with auto draft. They have never filled the order correctly and despite repeated requests to stop, they are continuing to take increasing amounts of money from my account without my permission. Unbelievable and so disappointing.

If you love your pet, avoid these people!

Great people who work with you on your pets needs

Filled out several applications. No phone call or email follow-up from these people. I made several phone calls but not one time did anyone answer or call back. To go through the process with expectancy of any type of response and receive nothing is despicable to say the least.

Took a community cat to the spay/neuter clinic. Also left at least 2 voicemails to ask about the program, and did not get a call back. Followed directions on the website. When arriving to pick the cat back up, I was advised there was a $50 fee? I thought the services under the TNR were free to Lexington County residents?

They are so helpful and caring. Love them.

The communication from this facility is lacking. They never answer any of their phone lines. Everything is a leave a message and we will get back with you (or not). This is unacceptable when someones health of their animal and money is involved. I have had a negative experience with the mail to home medicine program. They were quick to withdraw money from my account, but negligent in making sure my pets medication arrived on time. Due to this negligence, my pet got roundworms. Then, in trying to contact about the situation, all I get are voicemails. Unacceptable! As much money as people donate, people pay for the adoptions and procedures and I am sure ample volunteers, there should be someone available in the departments to retrieve and field phone calls for immediate assistance. Call me old school, but answer the freaking phone already.

Great no kill shelter. Remember to give yourself plenty of time if you are considering adopting a pet. They offer an on-site vet and boarding as well, both at very reasonable rates. Staff is excellent, both the paid and volunteers. Everyone is friendly and will help as much as they can (volunteers are understandably limited in what they can do.)

Very helpful staff. They really care about the pets they care for and ensure they will be placed in a happy home.

Very nice people and timely service. Cared deeply for my pets. Price is also good..

I cannot say enough good things about this organization! My son adopted a 4 year old cat 4 years ago and has been a great fit to our family! One of the many things I like about Pawmetto Lifeline is that they are going to screen a potential family to make sure that these precious animals are going to a home for life and are going to be well taken care of. Bless them for being a no kill shelter. All of there fur babies are spayed and neutered to control the pet population.I have recommended many of my friends and family to visit the facility if they are in search of a 4 legged family member. Many of them have chosen to adopt and couldn’t be happier! Love this place!

Nice people,well organized, polite excellent caregivers

I love love love love loveeeeeeeeee Pawmetto Lifeline! All of my animals have been spayed/neutered here and they all go here for check ups and shots. They take great care of my babies! I also have been volunteering here for over four years and they are absolutely amazing. They have a great community cat program and have helped me with TNRing several feral/stray cats. I could tell you all day about the wonderful things PLL has done! I have first hand seen how amazing they have been and how much they have grown over the years.Now, of course every place has it’s ups and downs and it won’t always be 100% perfect in everyone’s eyes, so you just have to see for yourself. There are nay-sayers that will tell you of their bad experience, however most of the time it’s because they do not understand the mission or things to not go their way 100%. Things cannot be perfect, especially in the struggling non-profit world. But you have to keep going, keep supporting the animals, and keep learning! PLL has changed my life for the better. I have met so many new people, some are great and easy to get along with, others may give you trouble or seem like they have a bad attitude. But, at the end of the day we are all here to help and save cats and dogs!All photos below are my photos.

Never go to this vet is the worst vet. Is better to pay a few dollars more. I went with my dogs and they wanted to keep them and when I said no they sent the animal department to my house. PAWMETTO ARE THE WORST. I have the invoice were i paid 7 thousen dollars in cvets for my gods and they still send me the animal control to my home they are trash never go to this place they dont care for the animals they care for the busines

They would be a great rescue if they would actually pick up the phone, dont waste your time calling these people on any of their directory lines, none of the departments will pick up.

Not too busy. They only allow so many people in at a time. The lobby is also the viewing or meet and greet area. At this time they are not allowing people in the back to see the animals, you check out which ones you like on the computer and then they bring one out at a time to meet.

A great organization! Very clean, well maintained with a knowledgeable staff who truly loves each animal. My daughter adopted the sweetest dog from Pawmetto this past weekend. It was our first visit there and she was just “looking”. One look at Odie and she was in love. The staff was able to answer every question she had about him, provide as much as they could about his medical history and they were very honest and upfront about his past. He is the absolute sweetest dog and our whole family is in love with him. We make it a point to “drop by” her place everyday so my husband and I can see our sweet grand dog. Odie was originally rescued from being euthanized at a local shelter. We are so grateful that Pawmetto Lifeline rescued him. He is so perfect and we are looking forward to many years with him in our family!

They are very nice and answered all of my questions everyone there had a smile

This is Newmen he was adopted by me and my boyfriend from this vet. He is the best dog ever!!!!!!

The employees were so nice! Brought home our lovely baby today.

Awesome thus far. Just picked up my pittie Rudy.

We took a feral cat in to be fixed. We had a voucher from Richland county and with that it was very little expense. Everything went well.

Everyone is very friendly and you can tell they care about the animals that they see. My dog has her yearly shots and meds through their Wellness program, and Ive been pleased.

They give awesome services!! I honestly feel they care and highly recommend !!

We donated our dogs food after she passed away. They were kind and understanding while being appreciative of the donation.

We had a delightful experience in adopting our new kitten with them! We just left and are now home with our new little one! The process to adopt went smoothly. Thank you for the smooth process and transition to helping us bring our new little kitten to our family.

They accept voucher that you can get from Humane Society if you live in Richland County. I only paid $5 each for 2feral kittens we dropped off to get spayed, and they also got vaccinated for rabies. I only gave 4 star bcoz of the waiting time. If you’re working and dropped off your furry companion for spay/neuter, plan to get late bcoz they don’t have the best process to accommodate you quickly.

Some of The things I have seen.1. Cleanliness is on point2. Honesty of the staff when it comes to adoption. The right Dog or Cat for the right family. The staff there seems to understand that.3. Mentorship giving to the volunteers pretty awesome! The Initial application was easy. The orientation class, the material sent and the tour was Awesome. The Internet link your giving to schedule your volunteer time is very easy to follow. On your very first day Alexa makes sure your set up for success. Nice smooth transition all around.

The prevention program has been extremely helpful and easy to use. The program is affordable and the staff is very friendly and responsive.

They do not answer phone calls. I drove two hours to be told the dog was available and it was 100% best match for me based off my application. They said the CEO had to do final approval and said she was busy upstairs with something urgent so told me to go home and they would give me a call. The guy at desk assured me the dog was not going anywhere and she would be mine. (Still haven’t met the dog). I told them I didn’t mind waiting because it was a long drive so he told me to look around. I waited an hour for another worker to come tell me the dog “cookie” has a bite history and was no longer a good fit for me and my grandfather. I told him I was interested in “sugar” not “ cookie” and he said “well sugar is no good with older men” so I told him I lived with my grandmother not grandfather...and he said she still isn’t a good match. I asked if my grandmother could come meet her anyway and we can see for ourselves and he told me no and that I can adopt any other dog. I left upset because my grandmother was pretty set on this specific dog, and they seemed to have left out the bite history until the last minute. I feel as though the dog was already adopted out and they used this as an excuse waisting my time. Sugar was no where to be found when looking in the kennels. And I was never even offered a chance to meet her.

Ive been here with multiple animals from kittens and cats to puppies and dogs and each time I have been 100% satisfied with the Spay/Neuter clinic. They have always called before hand in getting my consent to do something extra, and/or if there has been a price change. I have always followed their directions after surgery and have had 0 problems with all the animals Ive had fixed here!! Will continue to use if I have anymore animals in the future!

I lost my young cat suddenly leaving my Senior Orange Tabby who is also a rescue cat. I contacted Pawmetto Lifeline via e-mail and Meghan stayed in touch with me giving me an application to come in 3 days after my loss. I was so impressed with facilities. Everything was clean, organized and saw care given to the animals. I went to see kittens to adopt and saw several cleaning kennels while others were feeding, holding cats with so much care. I adopted a black kitten like the one I lost and a orange tabby kitten like my Senior Cat. Everyone was so nice, helpful and would highly recommend Pawmetto Lifeline. I have had my two kittens a week and they have settled right in. I love them already.

Friendliest staff and they take such good care of their animals. I would definitely recommend them to anybody looking for a new best friend. They save animals who are on death row in shelters so that they can have a new life.

Awesome people promoting foster, adoption services

Great place. Our pup was super happy when we picked him up. Looks like he had a great time playing with his new friends.

Great place to go for pet care!!! Their staff is very friendly and knowledgeable!!! They took very good care of my babies!!!

My application was approved to adopt a puppy. They requested payment over the phone for a “blind adoption”. However, the next day they told me I would be unable to adopt the puppy because of my application....I chatted with a rep for over a week about the puppy as well as speaking on the phone. Just blows my mind how they can approve you and turn around and deny for no logical reason

If I could put zero stars I would! They are not a real nonprofit!!! They charge to surrender an animal then charge over $100 for a pet. They got two dogs that someone stole from me and I had police report and proof of ownership yet they adopted them out. My Pekingese was sold for $450 and my blind pomeranian was sold for $350. They are all FOR PROFIT!! Do NOT adopt from there. Please go to our local shelter and save a life for $40 at most!!!