Great customer service! Stopped in to have keys copied and was out in just minutes!! Thank you Pat and Sandy for your help and for such a great experience at Pop-A-Lock, I will definitely come back next time I need help!!

Their technician was right on time, helped me sort out all the locks on a new house we just got. Recommended some easy fixes to save me money and was quick and polite.

The technician Scott was very professional and on time. He even gave me ETAs on when he would arrive, as well as estimated time to complete. Would recommend and would use again.

This is an extremely good service. Technician was very professional and the initial call was met with a very pleasant voice who worked quickly to get my request filled.

Took all our contact information and said they come in 30 mins. After an hour, we called to find that theyd cancelled without informing us!

They are really good working like pop-a-lockLast time I left my key inside the store and I closed but we don’t have a extra key so I find them online then I call they receive call and help me best they come very first and unlocked my door safely

Great quick efficient service, at a fair price. Frank was excellent.Thanks guys!

I got connected with popalock through my home warranty and was very impressed. They were easy to schedule with and showed up on time. Their tech, Scott, was very friendly, knowledgeable and got the job done quickly!!

Came quickly and was able to re-lock my lock from just a picture. So appreciate the technicians work. Will use again if needed.

Great service and friendly staff! Quick service! I recommend this place! Always good to find a place with great service when moving to a new area! Thank you again!

The owner, Frank, did his best to copy and program my car key. Although the programming part didnt work, he was extremely courteous and gave me two copies of the car key that needed programming and suggested that I try with someone who has this capacity.I was very impressed with this gentleman and highly recommend him and his business.TC

My husband locked us out of our house on a Sunday evening. We called AAA and they had a company come out to help us. They worked on the door for a few minutes and then told us they would have to break the door to get in. They did not seem to have the appropriate tools with them or know what they were doing. We told them we didnt think that was necessary, and sent them on their way. I called Pop-A-Lock and the woman I spoke with on the phone was very nice. The technician took longer to get to our home than we were originally told, but once he was there he had our door unlocked, without damaging the door, in about 10 minutes. I hope to never need a lock smith again, but if I do, we will call Pop-A-Lock.

Frank was super awesome. Actually came out with a catalog to show me the different options and prices. I didn’t feel pressured to go either way. He was also informed on the county code, so that was also super helpful. Thank you

Frank came out and helped us change the code on our mechanical lock. He did a great job and even left us the tools and instructions so that if we had to change the code again, that we could. I would recommend Pop-A-Lock of Columbia to anyone who is looking for fast, reliable and friendly service.

Called the number to assist with car lockout at 4:30pm. I was informed that it will take about 30 minutes for someone to arrive. Called back at 5pm and was told that it will take another 20 minutes. Then received a call at 5:30pm informing me that it will take another hour. :( Cancelled the call....very unhappy.

Frank helped me out when our deadbolt lock in our house was not working. He got me into my house, and changed the lock. He was prompt, knowledgeable and very pleasant to work with. We are very happy with the service from pop a lock.

Great service. I walked in on a whim and was greeted in friendly manner. They made copies of my keys in short order. Very nice ppl. Keys worked as expected. Ill definitely go back to this place for my key copying needs.

Booked their technician to come help me out tonight and was originally told a wait time no longer than 45 minutes. After 1 hour the technician reached out and told me he would still be another 30 minutes. When I called the office back their system hung up on me twice before they picked up. I did tell them I could wait if they would lower their cost (found to be $35 more than other local locksmiths) but they would not budge. Would not recommend because of their unreliability.

If your are in need of a locksmith look no further than Pop-A-Lock of Columbia Maryland.They were extremely responsive and quick to assist me today with making a new key for my daughter who had lost her car key and we didnt have a spare. I am truly appreciative of their service.Thank you so much Pop-A-Lock.

Prompt, polite and excellent service. Highly recommend.

PopALock did a fantastic job changing the locks on my home. Super responsive - highly recommend!

Frank came within an hour of my call and replaced the lock on my business and now it is so smooth I wish I had called years ago. THANKS!

Thank you Pop-A-Lock for your friendly service and quick turn around making new keys for us! I look forward to working with you again when we need your services.

Quick to arrive, professional service

On time and excellent service.

Too expensive avoid if u can

Excellent service! In & Out in 5 minutes. Extremely professional and corteous. Will definitely use their service again!

Very friendly staff! Came in and was met with greetings and great vibes. Took less than 5 minutes.

Managed to lock my keys in my car while visiting from out of town. Guy who came by was super nice and had me back on the road in about a minute flat.

Great job pop-a-lock, they arrived in less than 15 minutes, and did the job, great work.👍🏻

Great place, very friendly and helpful staff! I definitely recommend to anyone who has problems with their locks!

Thank you to Frank for coming and fixing our issue quickly!

Not a store, they only do mobile services. Dont make the trip because they wont help you. Nor help you over the phone.

Called to get a quote for cutting a new car key. I was told that a locksmith would call me back with a quote and hung up on

Expensive. 80 bucks to open a car door.

Arrived and no one is here! No posted hours. Really disappointed right now!

Two of the locksmith could not take care of the job came here job done we recommend

They quoted me 30$ more expensive than other places

I was on hold....🙄

Very friendly, fast, and great service

Responsive

Great service

Its amazing they are great