Wow… So I’m not even sure where I should begin with this review. I guess I will start by saying that this company is by far one of the best companies I’ve had to deal/ work with. They strive so much farther than most companies Iv ever dealt with in regards to customer service, professionalism dedication, determination and Perfectionist. We are a brand new storage facility in Baltimore city. We are a 972 unit facility that has been being built for the past four years. Delaware elevator is the company we chose to go with when we decided to do our elevators. We have had a few different men here throughout this whole journey but today was the day of our final elevator inspection. We had two of Delaware Elevator‘s employees here and I must say they were by far the most hardest working man that I’ve seen in recent times. Chad and Tony went above and beyond for our company in regards to making sure that these elevators were working properly and safely. It was a two day inspection and when I tell you both Chad and Tony went above and beyond In these two days that’s not a lie they stayed a little longer than they had to do on the first day just to make sure everything was working properly. We ran into a couple little glitches But at all times both of them stayed professional and determined and dedicated to get the job done. Not only were they hard workers they had some of the best personalities out there very friendly very outgoing and very professional. I would recommend Delaware Elevator company to anybody from this point on if you want to job done right and done professionally. If I could give this company More than five stars I would truly give them a 10 star and I mean every word that I’m saying so if you’re in the need of a new elevator or elevator service I won hundred percent recommend contacting Delaware Elevator service and if by chance you can request a service man I would recommend either chad or Tony for the job I want to personally thank you Tony and thank you Chad for all that you did for Store It all storage Baltimore and myself. It will always be remembered and always be appreciated good luck with both of you and your future--Michael Garcia Vasquez

Go with OTIS. This company is not reputable. I wish I could give no stars. I recommend you dont go with this shady company that goes back on contracts and tries to milk every dollar out of your company. Expect to wait hours for service calls even in an emergency and the customer service reps need additional training.