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Sincerely Yours, Inc
1955 Legrand Rd, Columbia, SC 29223, United States
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Te
Review №1

Steven Hook came out and evaluated my leak. Great news! He was honest and detailed. I ask for his card so I can let people know, this is who you want to do business with.Thank you so much Sincerely Yours Inc and Steven.

La
Review №2

As a local insurance agent, I was impressed of how easy they worked with me and my client! They do great work, and are top notch. Will continue to refer to them.

De
Review №3

Our crawl space flooded two days ago and we had no idea where the water was coming from. The very nice and professional young men from Sincerely Yours were wonderful. We found out the source was our next door neighbors sprinkler system. Sincerely Yours returned today and said the water had receded and is drying is up on its own and they did not charge us!!!! If you want an honest appraisal of what’s going on, I highly recommend Sincerely Yours!

je
Review №4

Jennifer has the best personality and is beyond friendly and will do whatever it takes to please her customers

Sh
Review №5

Great people and great work! Had our offices cleaned due to COVID-19 and couldnt have been happier with how quickly and inexpensively they were able to do the work. Will call again!

Mc
Review №6

We discovered a sewage leak under our home over the holidays and the folks at Sincerely Yours sprang into action to remove/clean it up for plumbing repair work to be able to happen. Everyone that we dealt with (from the office to the technicians) has been super efficient and professional. I felt that the prices were fair and well-worth the fast, quality work that we received. I highly recommend their services to anyone in need!

Sh
Review №7

I cannot say enough good things about the Sincerely Yours staff. I called them after a sewage backup - a horrifying experience! Stephen and Xavier showed up with a very calm attitude and were genuinely concerned and thorough with their explanation of everything that was going on. Jennifer in the office was also extremely helpful. This was so important since I was quite rattled by the experience! Very grateful to the 3 of these people!

Ja
Review №8

Sincerely Yours does great work! Their on site employees are efficient and courteous. Their office was also extremely supportive and accommodating. I can’t thank them enough for the great service!

Er
Review №9

I had a major water damage and these guys showed up and got my water extracted and started drying it out same day! Great people and great to work with

Ca
Review №10

Demetrius and Amy were very helpful and efficient with scheduling and cleaning. Will be using again!

Jo
Review №11

This is who you need to call for any water/sewage/plumbing etc... issue you may have. We had an emergency issue at the restaurant that needed immediate attention. Jennifer Broome is absolutely wonderful. She was quick to respond to our call, provided service first thing in the morning so we didnt lose any more business than this issue had already taken from us and she was more than kind in such a hectic time.The staff that came to help were punctual, dedicated and efficient.HIGHLY, HIGHLY RECOMMEND!! CALL!

E
Review №12

WORST service we have ever had! And NO, their quote doesn’t match the final price! Our price was $150+ than what we were quoted! They must have used all their family and friends to do the good reviews. We were rescheduled three times for rug cleaning pickup and were told repeatedly by their manager that it would only take 2 weeks to get the rugs back because of that and then their employee and the manager confirmed that it will take 2-3 weeks when they came to pick up the rugs. That was 8 weeks ago. We would not have used them in the first place if we knew it’ll take this long-our pine floors were scratched up by our dogs! They not only didn’t deliver on time, the person who cleaned our couch didn’t even try to clean the stains off and they had to send another worker to redo the ones that he missed! Let alone we got a quote from them over the phone by their manager and then was told that no oral quote should be honored and it was not the price we’re going pay. Of course the new management didn’t want to honor the quote and tried to charge more money when the rugs are returned. If you don’t honor oral quotes the ask your staff not to give them and give people a written quote or invoice! But no invoice was sent or received either at the time of pick up or drop off??? No bill, let alone an itemized one??? The new manager, Jennifer, was condescending and dismissive of everything I was trying to explain to her. They are NOT trustworthy, professional or timely by any means!!! We will never use them again!!! By the way, Ms. Jennifer, your math level really shouldn’t have got you to your position.You wanted to charge me more than $70 tax over $432 of service and told me it was 8% tax? What a liar!

Be
Review №13

Many thanks to Sincerely Yours for the great job. They were awesome!We were very impressed with the employees who came to our home to complete the work. They did a great job and cleaned-up after themselves. They were punctual and kind.We also were impressed with the final price, which exactly matched the quote.I highly recommend.

Jo
Review №14

Had a plumbing leak in my rental property and my insurance referred me to Sincerely Yours . From the first phone call to the final stages of repairs , sincerely yours provided professionalism and exceptional quality start to finish . Thanks !

Ma
Review №15

This is the company you want when you have an emergency. They always have someone on standby because we know emergencies happen at the most inconvenient times. Their response time is FAST. I appreciate their level of professionalism and efficiency. Dedicated staff. Sincerely Yours needs to be in everyones contact list for peace of mind when something unexpected happens. water/fire/mold removal....anything thats damaged your home or business...CALL them.

Ro
Review №16

I was taking care of a friends property, found a major bathroom leak or overflow in private toilet area of master bathroom. Owner is in nursing facility. Called Sincerely yours; they responded immediately. From the technician that came out to the owner of the company, they guided me on how to handle. I would highly recommend Sincerly Yours, Inc.

Ta
Review №17

Sincerely Yours is a great restoration company. They are extremely knowledgeable and professional. You can call them at literally any time, and they will always pick up and come out to help you!

De
Review №18

Very accommodating- friendly and professional. Highly recommend this company! Have used them for years.

Cl
Review №19

They got here 20 minutes after I called them. I couldnt believe it. I had a huge water leak in my kitchen that went down into the finished basement. The crew got here and took over. They were amazing and prevented much more damage. Excellent.

We
Review №20

Highly recommend and the absolute BEST!!! Extremely knowledgeable, consistent and very professional. The team wasted no time in removing the damaged flooring and I will be using their services again, if need be. Thanks to the entire team for making this a smooth process.

Ja
Review №21

This team is professional, fast, and reassuring that life can get back to normal from the minute they walk through your door. Definitely the go-to business in Columbia for Damage Restoration Services!

Ch
Review №22

Demetrius and Steve professional knowledgeable did excellent work. Highly recommend

Šu
Review №23

Professional crew did a great job! Would highly recommend them for your carpet cleaning services!

Ka
Review №24

HIGHLY RECOMMEND!We needed a job done ASAP with water spillage. Efficient, professional and dedicated staff, will be calling for any future issues.

Re
Review №25

I have used Sincerely Yours to clean my carpets for 18+ years. They have always been very professional and have always done a super job! I have recommended them to many friends and clients over the years, who have also been happy with their work. They are the best!

Ji
Review №26

These guys came in during an after hours emergency and fixed me up. They showed up quickly and were very professional. I highly recommend them if you have some water damage.

Pa
Review №27

We have used Sincerely Yours for multiple services over the last twelve years: water damage restoration, in home carpet cleaning, oriental rug cleaning and patio furniture cushion and pillow cleaning. Service has always been outstanding.

Sa
Review №28

These people do an AMAZING job - they work to make sure your carpets looks and smell beautiful!!

De
Review №29

Excellent response time and handled our water damage in a very professional manner! Great people to work with - would highly recommend their services.

Da
Review №30

This crew was outstanding--showed up on time for every visit, explained the entire process, and did great work. If you want it done right, hire these guys.

Ru
Review №31

My spare bedroom carpet was saturated with water from a leaking A/C condenser pipe. I called them Friday afternoon and they come out within 2 hrs. They were able to get as much water up as possible but then pulled the carpet up to have a very strong fan blow under plus a few other fans around, and also a huge dehumidafier. These items stated here all weekend. They picked them up the same time the same time they put them down Friday. There tester shows no water, o humidity and all is good. The only thing left to do was stretch the carpet back. PLUS, the odor of wet carpet was gone! The guys were nice and educating to what they are doing. This made me feel alot better!

De
Review №32

As a pet owner I did not want to buy a new rug so I had it cleaned by Sincerely Yours. Now it looks like a new rug and the customer service was excellent.Thanks!

He
Review №33

Sincerely Yours got us out of a mess and saved the day! We appreciated everything they did- Jeff and his entire company are so easy to work with.

Information
30 Photos
33 Comments
4.9 Rating
  • Address:1955 Legrand Rd, Columbia, SC 29223, United States
  • Site:https://callsyi.com/
  • Phone:+1 803-788-5555
Categories
  • Carpet cleaning service
  • Water damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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