Really wish I checked the reviews before accepting the position. There are some good workers there but others are unprofessional and the system itself is unorganized. Turn overrate is so high because of how much drama is caused in the environment for no reason. The vibe of the place when you are a new comer feels like you stepped into unwanted territory. The job itself is easy but the company itself is definitely not it.

They received 1 Star because you had to give a least one. My experience with this company was the absolute worst. They are not professional and the turn over with this company is crazy. You literally can be assigned an adjuster and the next day they are gone with no communication given. The adjusters are rude and not helpful at all. This experience with this company made an already stress situation of losing your home even worse. No compassion. NASTY

Negative energy in the work place , older employees lying in order to get the younger employees out , DISCRIMINATION, favoritism, no set schedule/breaks, HR is terrible, Ann & Kristy are trouble makers on the second floor

Terrible place to work, they cannot retain or hire people at this point due to new leadership.

As an former employee of this company, I can say it is a terrible place to work. Owner made a poor decision in more recent promotions.

Company seems to be more hostile under recent leadership changes. Seems like great employees are leaving. Hard to tell where the provider ends and where the client begins due to dual roles between provider and client. Just my opinion though.

Absolutely awful. This company is handling my claim for damages following Hurricane Michael. I filed a claim on October 10 just hours after the storm cleared and met with a field adjuster (another 3rd party) on October 19. It is almost seven weeks post filing of my claim and I have no adjusters report, no payment to begin repairs to my home, have not been notified if my loss of use claim is approved and have received no directions on how to file my personal property losses. I have paid out of pocket for water remediation and tear down to prevent further damage to my home. My desk adjuster does not answer her phone or return my phone calls and while the claims reps when dialing the 1800 number are very friendly and helpful they are only able to do so much. My home continues to sit and I am unable to hire any contractors to begin any work and can not even plan for where my family will sleep in January.

I’m currently dealing with a claims adjuster (Karlos Williams) who represents this company. I don’t know if they are all like this or if it is just him but this guy takes weeks to respond. WEEKS. Even took a whole month to respond without any form of communication. Actually, did that TWICE. I am currently losing income from my rental property because of this situation. Claim was opened early October and I’ve been doing my part as far as responding and providing any information requested from me as soon as requested but when it comes to him getting back with me or my contractor he disappears for weeks. I mean, it only takes a minute to respond to an email or make a phone call. I understand people get caught up but c’mon, weeks?! A whole month? Nah. It’s been 6 months since the claim has been opened and since the very beginning I’ve been dealing with nothing but absurdness. They coded my claim as a catastrophic loss when it was a leak from the A/C. They sent an adjuster out without scheduling a time/day. He literally just called my phone saying he was “on the way”. I really thought it was a scammer at first. And now I gotta deal with the unresponsiveness from the claim adjuster. As patient as I’ve been, this whole experience has been terrible. Like I said, I don’t know if all of them are like this. I’d hope not. I’m just simply posting my experience thus far.

After being pressured to settle for half the money when I wasnt even at fault still waiting for the check. I sent all the paperwork needed a month and a half ago. I called the rep (Joe) i was working with and he said my paperwork was misfiled(and me admitted he didnt put the right claim number down) Considering I had someone sign for the paperwork listed in the reps name that was interesting. He said he reissued the check a week ago. Now he tells me the check was lost so they had to resend another check. There is no excuse for this!!!!!!

I make deliveries there...very nice people!

Go here regularly for my job. The girl always at the front desk is great!

Great place to workWonderful environment and great management

Nice place. Under some renovations right now.

Unfortunately they are struggling.

Nice office complex but parking is awful

Great company

Great place to work

Taking way to long to process claim!

Love them