Been seeing Melody for a number of years and she has always done a great job for me.

We were recommended by a friend to use Melody for our 2019 tax preparation. When we went to file our taxes for the 2020 year, we found out that our 2019 returns had never been filed. In contacting Melody to figure out why, it was discovered that they rejected them due to a wrong social security number for one of our children, however, she failed to check on the return after filing. There was no way for us to know they had been rejected without either the IRS sending us a letter (they didnt), or her seeing it in her filing system and notifying us (she didnt). She then filed our 2019 taxes this year. We then received a letter on June 14th, 2020 from the IRS stating that we owed penalties and fees for our late filing. I contacted Melody on June 14th to see how she was going to help us with this via e-mail and have yet to get a response. I dont know about you, but we take anything to do with the IRS very seriously abd would hate for this to happen to anyone else.

Amazing service! I’ve been going to her for 20 yrs and am always happy with the results! Melody always makes sure everything is good and in order.

ALWAYS BEST OF HELPING ME & MY FAMILY.

She inputted the social security number wrong for my dependant which caused me to have to pay another firm to correct her mistake. She gave me attitude about payment. I payed her and she didnt do my taxes correct. DO NOT USE THIS COMPANY!