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MaidPro Colorado Springs
5050 Edison Ave Suite 203, Colorado Springs, CO 80915, United States
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T
Review №1

I use this service once a month and this month in particular they really went the extra mile to help me. They are great about getting back to you if you have questions or requests and then- like this time- can do such an overwhelmingly good job and right when I needed it the most- it was so helpful and I appreciate the work they do tremendously.

St
Review №2

MaidPro is an excellent Cleaning Service, Ive used them many times over the last few years and will continue to do so in the future. The most recent employee cleaning my home (Molly) was very thorough and eager for instant and continual feedback as she cleaned my home, I could not have been more pleased.

Ka
Review №3

To the person who responded with the review below and I saw the companies response and I DID work here and completely back up this statement : “Im sharing a review on behalf of the workers for MaidPro. The workers are taken advantage of on a day to day basis. They get their schedule the day of and then get added more shifts after theyve receieved their schedule for the day. This is due to the fact that they are way understaffed because people keep quitting. People keep quitting because of their pay being off, unreasonable amount of work, and no perks or anything with this job. Stop funding this business and keeping them running. They are horrible!”

br
Review №4

Incredible service. I have searched for a home cleaner and have used Maid Pro for over a month and I am so impressed. They are incredible! High recommend.

Da
Review №5

Thorough, professional, my house looks great!

Am
Review №6

Today I met 2 of the nicest people. Not only did the clean my house like no other, it was truly a joy to have them here. We will always ask for May & Di! Wonderful cleaners, and super nice gals!!! We are delighted!! Thank you SO much!!!😉

So
Review №7

Great job, very friendly. Will be using them again.

D
Review №8

Great job! Highly recommend.

IA
Review №9

I have been using MaidPro for the past few years. They always arrive on time and provide excellent communication. They call regularly to make sure I am satisfied and to make sure I am getting the most from my service. My last cleaning was performed by Katelin, who did a very good job, paying attention to the details I look for. She was very friendly and I am looking forward to her continuing service. Thanks Katelin!

Me
Review №10

Im sharing a review on behalf of the workers for MaidPro. The workers are taken advantage of on a day to day basis. They get their schedule the day of and then get added more shifts after theyve receieved their schedule for the day. This is due to the fact that they are way understaffed because people keep quitting. People keep quitting because of their pay being off, unreasonable amount of work, and no perks or anything with this job. Stop funding this business and keeping them running. They are horrible!

M
Review №11

Had stuff get stolen not a fan

Er
Review №12

I’ve used Maidpro for over a year now. Most of the time, the cleaners have been good. Occasionally you’ll get someone that misses way to much stuff but the staff I communicate with do a great job of fixing the problem and ensuring I’m a happy customer. I use Maidpro for both the pricing and the customer service.

Th
Review №13

We have used Maid Pro for approximately a year. I recently stopped because services were hit and miss. I like that they have a specific checklist however not all the cleaners use it. I prefer the same cleaners and 2 people to minimize my time away from work and they never seemed to understand that and i had to reiterate each time. Every time theyChanged my people i had to re educate them on the products i like. I finally just provided all the products to accommodate. Yet each time i walked through the checklist i had to remind them to do multiple NOT completed items

Al
Review №14

Wow!!! Above and beyond all expectations. I was literally in tears when I came home today! I had a baby recently and just returned back to work. My house wasnt that dirty but we needed a deep clean to get get to the things that we have missed lately due to life demands. They got ever crack of this house. My baseboards look brand-new and my toilets have NEVER looked they way they do right now. Im still trying to figure out how they did it! Lol very friendly, professional and I HIGHLY recommend!! Im so happy I havent stopped smiling since I got home. Now more time to spend with my baby and not cleaning!

He
Review №15

Great service! House felt better than it had in months and it was done in a great amount of time (3 story house in just over 2 hours). Highly recommend if you just dont have time to do it yourself, theyll take care of ya!

Ca
Review №16

MaidPro was our preferred cleaning service provider for over 5 years when we lived in Denver. If something wasn’t up to my standards, they fixed it. Now that we live in Colorado Springs, I am so glad to continue working with the same owner and have no question about their quality of service! I recommend MaidPro and continue to use them regularly.

Ju
Review №17

I am so glad I found MaidPro, because they have a wonderful and professional staff! Angela M. came to our home today and she does such a thorough job! She is respectful of my home and leaves everything spotless! I recommend this service to anyone looking to find true professionals for their home services at affordable prices.

An
Review №18

My experiences with MaidPro have all been excellent, and I hope to continue using their services for a long time. The young person who has been taking care of my housecleaning for about 2 months now is EXCELLENT, and i hope to continue my relationship with her for a very long time. Thank you, MaidPro of Colorado Springs..Update 10/26/18Five stars again.The PRO who has helped me most often is Sarah. She continues to be punctual and efficient. She always leaves items polished to a marvelous shine. Microwave and coffee maker sparkle. The chrome is always perfectly shiny. I really love this aspect of Sarah’s work, and the rest of her efforts are excellent as well. I really hope this review goes through as efficiently as Sarah’s cleaning talents. She really deserves a bonus. Thank you. Ann Cox

As
Review №19

If I could give this company 0 stars I would. I am completely dissatisfied with Kevin, the owner. We set an appointment to have our grandmothers house cleaned after she moved out. We gave the code and instructions to the lock box on her door. We spent quite a while talking to Sandra and she assured us that it would be taken care of. Sandra did NOT talk to us about their terms of service or their very specific cancellation policy. We found out days later that the house was never cleaned because they could not access the property. Even though the house wasnt cleaned, we were charged the full amount. When I reached out to the company Kevin was argumentative and unwilling to understand There was an AMAZING company Super Steam who made it into the house with the same instructions that SAME day. No problems. We also had a photographer and 17 showings that week without any incident. This company saw an opportunity to take advantage. The way Kevin, Sandra and this whole company handled this situation is ridiculous. The owner doesnt care about its customers. Only the money. What a horrible company.

Ki
Review №20

We are thrilled with MaidPro! Becca always goes above and beyond when cleaning our home! She has such personal touches and takes her time in making sure every inch of our home is clean!

To
Review №21

The team I had was quick, hardworking and trained well. Keep up the great standards!!

Ka
Review №22

Maid Pro has done such a great job with our home and its such a relief to come home to a clean home. They do such amazing work! We will continue to use them until we cant anymore. Definitely recommend using them! :)

Ca
Review №23

We love Amanda! She has been cleaning our house for a few months now. I know she takes great care of my house, and pride. I love coming home after she cleans because I know how amazing my house is going to look!

Ad
Review №24

I have been using Maid Pro for nearly a year and cant be more pleased with the service. Their work is fantastic and consistent. Sara and Veronica do a great job every time. They notice the details and go above and beyond. My children especially love the way the use the stuffed when making their beds. Its a very personal touch. I cant wait to upgrade to a weekly service.

Na
Review №25

I’ve used MaidPro for about 3 years now, I’ve had the best experience finding the right cleaners. Cleaners I can trust. Amanda takes such good care of our house. I came home from work today with a spotless house. Amanda is the best!

Sa
Review №26

Andre and Candace did an amazing job cleaning the whole house (which was trashed) very efficiently and quickly. They were also really nice and respectful and made the whole experience really pleasant. Highly recommend this service and these two specifically!

An
Review №27

I must say that MaidPro has been a life saver for our family. MaidPro allows us to maintain our home clean while we live our very busy life with our 4 teenagers and full working schedules. Also, it helps me personally because of my back and hip problems I am unable to get into the nooks and crannies and they do amazing job at that. Our first cleaning was very good, although the next 2 were not up to par, MaidPro was always willing to work with us to ensure our cleaning is how we wanted. They sent their best worker Candace and she is absolutely amazing and very friendly, always working very hard and willing to do what is necessary with a smile on her face and her amazing friendliness takes away the awkwardness you may feel with someone cleaning your teenagers messes. I would highly suggest MaidPro. They are there to help you live less stressful and more comfortable life in your home.

Ka
Review №28

Candace did a fabulous job yesterday! The cats just love her (they send their thanks for the toy) and the house looks great! Thanks, Candace, for your attention to detail. It is always a pleasure to have you clean our house!

sh
Review №29

We have been extremely happy with Maid Pro. They have good workers and communication is great. Highly recommend. Angela is great. She works hard. Easy to work with.Sharon

Ju
Review №30

Love the service we get. Angela does a great job! They keep you with the same person so they know just how you like things done!

De
Review №31

I have been using MaidPro since December 2018 and have had a very good experience. Scheduling is easy and the staff arrive promptly within the promised window of time. All of the providers have been good, but I have been particularly impressed with Amanda. She does an excellent job every single time.

Da
Review №32

MaidPro is amazing! I have used a few others in the past and they are by far the best. Candace is so sweet and so good!! She is really fast but very detailed! Love her!

Ka
Review №33

Candace and Andre were awesome! They completed all the cleaning tasks we asked and are VERY professional. They are reliable and very trustworthy.I would definitely recommend them and use them again.

Er
Review №34

Awesome job Maid Pro! I was very impressed on how my Maid Pro Cleaner Linda cleaned my home. She did an amazing job with my wood floors and carpeting. I am very particular about who cleans my home. This is the first cleaning service that I have had that has done such a great job and left my stainless steel appliances looking as good as new. Without a doubt this company is the best cleaning service for me and I will be a reoccurring customer for sure!!!

Tr
Review №35

What a spectacular cleaning crew Lisa Kim and Lacey. While going through chemo they came to my house and cleaned my entire house for free. The service was very friendly and my house was sparkling clean when they were done. I am so grateful to maid pro thank you. They come highly recommended from me and I will be using them again in the future.Tracy wilson

Me
Review №36

I am writing this review as a former employee of MaidPro. I find this specific establishment very caring. Sophia is an amazing manager that has so many priorities to balance and she handles her job very gracefully. She treats every client equally and she is a very genuine person. If there are any issues they are accommodating and work with you until you are satisfied. I feel obliged to write a review because they really do deserve to be recognized for their caring nature, it is very rare to see any cleaning company with this level of consideration not only toward their customers, but toward their employees. Its important for a business to treat their employees with the same amount of respect they do their clients. I wasnt told to write a review, I did on my own accord because I believe any business that carries humane values like this should be recognized. I have worked many jobs and felt dehumanized by all of them except this one, and I feel that this is the type of peace of mind every customer needs; a customer needs to feel as if they can trust the right service. It is important to have the peace of mind that the person cleaning your home is being treated righteously.

Al
Review №37

MaidPro is amazing! I highly recommend them for any cleaning you are looking to have completed!

To
Review №38

Emily did a fantastic job today cleaning our home! She took care or everything I requested and didn’t mind my cats roaming around the house, or getting into her things lol. Thank You! I highly recommend and will be using your services again in the future.

Ri
Review №39

Candace is amazing. I would recommend her to anyone looking for a professional. She’s always on time. Pleasant, and always exceeds my expectation!!

Ja
Review №40

Lisa has been cleaning our home for over 8 months now. She does a fantastic job each time. Shes very detail oriented and cleans as if it were her own home. We always look forward to coming home on the days she cleans. We would recommend her to anyone.

El
Review №41

Lisa has been cleaning our home for quite a few months now and always does a fabulous job. The place is always spotless when she leaves and she always offers to do a walk-through, just to make sure she didnt miss anything. We always look forward to the super clean house every few weeks.

Me
Review №42

MaidPro has done a great job cleaning my home. They always show up at the time given exactly on the dot. Sarah, Angela and Sara are super friendly and hard working the entire time they are here. Nothing feels better than my home after they are finished!

Ca
Review №43

Veronica does an amazing job cleaning my home. Shes very detailed oriented and goes above and beyond what others would do. Shes even brought my dog treats which is so thoughtful. I would highly recommend Veronica to anyone.

Sa
Review №44

MaidPro is the best cleaning service we have used! The cleaners are very friendly, and they take the time to let you know what they did to each room of your house - the checklist they use is very detailed, and its a nice touch. They are very trustworthy and reliable, and we can tell that they put a lot of effort into their work. They clean ceiling fans!! Need I say more? The service is also extremely affordable. We would recommend them to everyone we know!!

Ki
Review №45

This is the first maid service I have ever used. It is AWESOME! Why did I not signed up for the service before??? Both of the professionals (Courtney & Jewell) they have sent to my home have been very pleasant to work with, they both have a great personalities and very positive attitudes about their jobs. Great job and thanks for the awesome service. Great Customer service is a dying art and and almost impossible to find these days. I would definetly recommend Maid Pro!

To
Review №46

MaidPro Cleaner Linda did an AWESOME JOB on my home!! She was able to get all the pet hair up off my couches!! My kids loved their rooms and their bathrooms. She did an extra room that wasnt on the list to be done, and left a really nice note on my checklist along with a great smelling candle. My kids cant wait for her to come back again!!!! Thanks MaidPro!!

Ma
Review №47

Good service, responsive management. honest, hard working company who makes every effort to clean. Love that they do whole house every time vs sections of home each time like other services. Manager Jewel is fantastic. Weve worked with several Pros who have all been wonderful as well: Haley, Caitlin, Sara, Patricia, and Rebecca are all awesome!

4P
Review №48

Prompt arrival and speedy clean. Was here at 9am and gone by 1115am. Very much recommend this service and the job they did was so good, I didn’t want to leave my clean house to go to work. LOL! Recommend these guys all the way.

Jo
Review №49

*UPDATE The owner reached out this morning to make this situation right and I appreciate the time she took to further explain their process as well as what they are implementing to keep this from happening again.My experience with Maid Pro started out great. Lisa, Ashley, and Crystal showed up right on time, cleaned our house until it was shining and almost everything was perfect, the things that werent were of no consequence and I was so happy with their services.This last week was a totally different experience. According to the quote I had received, two pros were supposed to show up for two hours of work. Candace showed up right on time, my daughter showed her what rooms to clean as I was caught on a phone call and I clarified when I was done. She washed dishes from that morning that were left in the sink and put clean sheets on my bed. She was moving fast through the house and everything looked pretty good. When she was done she filled out my sheet, filled out hers and apparently claimed 4 hours of work while only being in my home for two.On Friday, after my Wednesday clean, I noticed my card had been charged for 4 hours of cleaning. I called and spoke to Josh who said he would need to look into things. On Monday morning he called again to let me know that there was nothing he would do because he wouldnt call his pro a liar. His response was to believe one of his pros over three people who were in the house at the time service was completed. The theft of services goes beyond stealing from me, it also is a theft from the company since I cancelled the remainder of the year.I hired Maid Pro because of all the positive reviews. Their company over the other three had the most positive reviews and I am so disappointed that their management doesnt know the first thing about trust and integrity. I am posting this review to my social media platforms to be insured its seen by as many people as possible.

J.
Review №50

I am an Army officer who works late hours, so I hired this service every other week. The first few cleanings were good until today. I left my home with my 2 cats inside and was notified by phone that the maid was in my home around 11am. I got home at 5:30 pm to find ONE cat crying at the door. The maid cleaned and locked the door behind her. But she failed to mention letting my cat out or taking it with her. The cat is nowhere to be found.I called management after hours and now the MaidPro company is claiming she left my cats in the home and locked the door. Now Im dealing with the police, animal police, animal control and local vets. But you know what is despicable? Had she just told the truth I would understand. Why lie about this? The cat didnt leave and lock the door behind herself. The company wont have her call me to explain herself, so I dont even get closure. One cat is missing, the other is upset, and I countless questions.This experience will leave emotional scars as the result of our loss of what we viewed as a family member, a friend, and a companion. These cats have been cared for like children and now I feel like Ive lost a child.I am posting this review to get the word out because no matter how much you trust that a company is legit, you never know who they are sending to your home. I wish I had security cameras in my home, so that I could have watched. Now I am spending countless hours driving around and posting listings to find my cat.Get cameras before you trust this organization or any other. Better yet, clean your own house so you dont have to deal with this. I have a maid claiming she didnt let my animal out, and a company claiming they train the person not to do that very thing. But what I dont have is the cat that I left in the home that morning. I am the only person in this mess who acknowledges that a cat isnt going to just stand up and unlock a door and leave. MaidPro will make you feel like a crazy person over some money. Honestly I dont care about her job or this organization since she didnt care about my cat.

Bi
Review №51

Was hesitant to use the service at first but i am happy i gave you guys the opportunity. The Pros were both professional and hard working the whole time they were at our house. I knew what to expect before they arrived and both of the Pros and Josh at the office were communicative and helpful. It was definitely a team effort and the results were definitely worth it. You guys did everything you said you would and held up your end of the deal. Thank you for your awesome service. You have earned a repeat customer for sure!

St
Review №52

Steffanie did an outstanding job, very professional and very thorough.

Ca
Review №53

We have Candace each week: she does a great job!We tried several companies in the past 3 years, they lasted a few months We have used maid pro for a year now - this is the longest timewe have used a cleaning service in Colorado Springs.

Er
Review №54

I had my first cleaning this week and Charlotte was wonderful. She was thorough, efficient and friendly. My whole experience with MaidPro so far has been positive. Excellent customer service!!

Mi
Review №55

Our pro Angela Morgan did an excellent job cleaning our house today. She was extremely thorough which makes my life easier! Thank you!

Ju
Review №56

Lexi is amazing, she has a wonderful disposition, she’s very pleasant to work with, and I’m happy she is our Pro. Pro’s like Lexi are the reason I stay with Maidpro, they do not disappoint.Megan was amazing! Super thoughtful, considerate, went above and beyond, and it was an absolute pleasure working with her.Sarah Black is amazing and wonderful! She is a very awesome and pleasant pro to work with, my mom loves her, my son thinks she’s nice and cool, and I love working with her. She is the sweetest most amazing pro, my mom and I both adore her, and she always does a phenomenal job!Andre was fantastic!

Ni
Review №57

I was happy with the service for 5 weeks but my last appointment was unacceptable. Discussed with managers, they apologized but didnt seem to believe me until I showed them a picture.

Ad
Review №58

MaidPro of Colorado Springs does a great job cleaning, the owners and staff are very friendly, and the entire operation is professional. The rates are very fair and the terms flexible. Our cleaner, Linda, does a thorough job and is efficient in how much she accomplishes during the time scheduled. We are extremely pleased with the service and have recommended them to friends.

Je
Review №59

We have had Maid Pro for about 3 months now. Sarah Blank does a fantastic job every time! She is not only a hard worker but a very nice young lady.

El
Review №60

Andre and Candace did an amazing job!! They were both very nice and did a great job.

Da
Review №61

Worse place to do business with! We called and they told us they cleaned RVs and couches and furniture. When one (1) person showed up (to do the job of three) to clean she said no we dont provide that service so we turned her away. Now the shady owner wants to charge a $70 cancellation fee. For what? She couldnt provide the services we wanted so we sent her away. U would think that is a normal transaction. No service no pay! Now they are wanting to charge a $70 fee for doing nothing. The owner is very unprofessional, not cooperative and this business is poorly operated. I highly discourage from using this thieving company and finding someone else.

Re
Review №62

Very pleased with my service. 1st time was not correct but they sure did come back and fix it and it was not a hassle whatsoever! So pleased now. Thanks maidpro! You rock!

Sa
Review №63

I had three professionals(Sarah, Diana, and Dulce) out to clean our house. They did an amazing job. With two small children and demanding jobs, having a spotless house is now one less thing for us to worry about.

Mi
Review №64

Maidpro of Colorado Springs has been cleaning our home for nearly two years and we have found them be outstanding! In fact, we dont want anyone but Haley to clean our home. She is simply the BEST (ever)!

Ma
Review №65

Amanda did a fantastic job! Thorough and friendly. Happy to have her back

Ba
Review №66

The young lady Amanda was exceptional. Very special and complete in her duties. Ive never had anyone as good as her.

Mo
Review №67

My husband has metastatic cancer and is in chemo every 2 weeks. I work full time and have an 8 month old son. I finally decided it was worth my sanity to pay for housecleaning and I’m so glad I did! Candace, Gloria, and Melinda did such an amazing job and I cannot tell you how much of a stress relief it is to not have to worry about my house being a mess!!

Sa
Review №68

This service was super helpful! I didnt have the entire house cleaned I just needed help cleaning 4 baths and it worked out perfectly!

Wi
Review №69

Maid Pro did an excellent job cleaning out my apartment that I moved out of. I simply didnt have the time to do it and needed help. Their rates were very reasonable and they did a fantastic job. Besides the wear I had inflicted on the carpet over the five years I had been there, the place looked like it did the day I moved in! I highly recommend Maid Pro. They even called me back the next day to see how everything went. Excellent customer service and very friendly people. A++(I know its the same review I posted on yelp, but its not a false review, Im just lazy.) :)

El
Review №70

Haley is the best! She never misses a detail and is so sweet to talk to. She takes wonderful care of our things and does a fantastic job cleaning.

Br
Review №71

Candace Megan and Lisa did an amazing job with my first cleaning! So happy to have found MaidPro and to utilize their services moving forward. Thank you!!

Je
Review №72

Veronica and Gabriel did a great job of cleaning my house today. Their attention to detail was great. I highly recommend them and MaidPro of Colorado Springs!

Ba
Review №73

I love having Haley come into my home! She is thorough and pays attention to detail. The little things make a difference.

He
Review №74

Breanna did a fantastic job. Very happy with MaidPros service.

Co
Review №75

Sara did an awesome job. She was very thorough, very polite and the rooms looked better than they have in years. Thanks for the hard work!

Ja
Review №76

My service yesterday by Andre and Favi was really efficient and well done. . . even on a bad weather day! Thank you both.

Ja
Review №77

Amanda just finished a 5 star job at my home. So nice, so talented, optimizes her time (and my cost), and I look forward to having her again.

St
Review №78

I cant say enough about my wonderful experience with having Candace and Sarah from MaidPro come and clean my house! It was just so nice and shining clean afterwards! Kitchen, bathrooms, everything! I had them clean on June 25, so I am writing this a bit after the fact, but not because I wasnt thrilled with their work. I just had company at my house for a week afterwards--what a joy to show them such a sparkling house!--and then have been dealing with health issues this month. But I really hope they can still receive all the praise and rewards possible for going above and beyond for me. I am disabled and my husband has other health problems so we cant clean very well, and our house was genuinely dirty. Candace and Sarah were both so nice when I apologized for this, said it didnt matter and told me their mission was just to make it nice and clean so I could feel good about it. And they did! They even went above and beyond, picking up some things I hadnt had time to get picked up since they were a bit early. They did a five and a half hour deep clean for me, the rates were very reasonable, and Im going to ask for them to come on a regular basis soon!

Ba
Review №79

The MaidPro ladies have all been really good workers and have been pleasant to be around. We would recommend them to anyone looking for a house cleaning service.

Al
Review №80

Buyer beware.VERY DISAPPOINTING CLEANING and VERY DISAPPOINTING CUSTOMER SERVICE.Based on the strong reviews here, we engaged this franchise to service our home. We moved to CS about a year ago and the cleaning lady (that we had in the home for the first year) - did a very thorough job, but had to stop working due to medical reasons- so we had to find a new solution.The quote I received from Maidpro seemed acceptable and we scheduled the first cleaning. Even though the original quote was for $121.00 for 3 hours- I was told the first clean would need to be for 4 hours and at a higher cost- I agreed.The time that the service was scheduled for was from 1:00pm to 5:00pm.The cleaning lady (M) came into the house at 12:55 and started to clean. She came across as very young and low energy. She left at 4:00pm -without letting me know she was leaving- but my adult sons, that were at the Kitchen table, both said she left at 4:00pm. I came downstairs at 4:15 and she was gone.Concerns-1. On the work order M claimed that she worked from 12:45-4:30 that day. That is impossible because no one was home at 12:45 and she was scheduled for 1:00. We opened the door for her at 12:55 and she brought her equipment into the house. She left at 4:00pm and not 4:30pm per two witnesses. I know for a fact her car was gone at 4:15pm when I came down to see how things were going.2. The quality of the work was disappointing. The kitchen counters were greasy- I took photos of the paper towels I used to check on the surfaces right after she completed the work in the kitchen. The baseboards were not clean (had a caked on piece of food) and there were crumbs on the window sill. The handles of the appliance were sticky (included the blender)- there were dishes in the sink and the sink was dirty (I was told dishes were only special request- and when I requested to do them= she said that needs to go through the office to see if there was enough time...)- Trash was not taken out- her excuse was that it was not completely full and she did not want to waste a bag... I left sheets to make one twin bed. The cleaning lady sat on my bed with her street clothes for about 15 minutes with a clean duvet cover on the floor (which had not been cleaned yet)- trying to figure out how to load a duvet into a duvet cover. These are a few examples of the not so professional quality of the cleaning.3. As soon as I discovered the cleaning lady left early, I started to write a detailed email with supporting photos documenting my concerns to Maid pro. This email got sent at 4:49. The next day I received a call from the owner in which I reiterated my concerns. Turns out my credit card was charged already for FOUR hours of cleaning- when only 3 hours were completed.4. the next day (today) the owner called again and said that since the work order said M was here for 3 hours and 45 minutes - he would credit me 15 minutes. I stated that it was only a three hour cleaning and he refused to credit the hour. So- not only did we receive a mediocre service- we are also being charged time that was falsified. What I learned was that if a Maidpro maid says on her time sheet that she spent more time at the site than she actually spent...you will be charged.My recommendation-if you work with this company- document everything- figure out a way to time stamp the entry and exit of the maid.While the company offered to send the cleaner back within 24 hours to remedy the poor service- I was not comfortable having someone in my home that clearly lied about her time, thereby putting a significant doubt on her overall integrity. I went over all the areas that were poorly handled and cleaned them myself. I wasted a lot of time on the phone with the owner trying to get him to see my perspective- and still the result is that I am being charge for a service I did not receive. That will be disputed with my credit card company as well. Owner responds with a shrug- saying he has different facts...really? Why would anyone make this up?

Gi
Review №81

MAIDPRO FAN! I have utilized Maid Pro services for almost 2 yrs (I think) since its inception. The first person they sent out will the last (in my book). Haley is THE BEST and attention-to-detail cleaner we have ever EVER had ;) She is professional, upbeat, personable, and very thorough. We request her every time we a clean! She is also our pet-sitter as well and could not be more pleased! Thank you for your professionalism, Sophia and for giving us guidance and support over the past 2 yrs or so :) We will always be grateful for how well you treat your clients, your business, and certainly the community! :) A++++++

D.
Review №82

Great company. Great experience. Friendly, fast, and thorough!

M
Review №83

I can’t read the name on the paper, but the initials look like CM.Fantastic job! The house looks amazing!

Am
Review №84

Lisa has been cleaning our house for 8 months now and always does a wonderful job. She works very hard, has a fun personality, pays attention to the details and we always look forward to a super clean house when she’s done.

Ci
Review №85

Faith is amazing! She’s so detailed every time and so nice! Thank you so much Faith!!!! She comes every week and we really appreciate the consistency!!!!!

I
Review №86

I could not be happier with my experience. Having my home cleaned was an important and difficult decision choosing the right provider and MaidPro was a no brainer after they had finished my home and left I realized I could not have chosen better!! Thank You MaidPro

Di
Review №87

I have been using MaidPro for many months, and they are always very good. I am so happy that Honnah is my regular :).

Je
Review №88

MaidPro did an outstanding job. I was moving out of my townhome and they did a remarkable job getting it ready to give the keys back to my landlord.

Co
Review №89

Outstanding job. Love coming home to a clean house! Highly recommend!

Je
Review №90

Maidpro stepped up when I was undergoing chemotherapy and cleaned my home for free while I was receiving treatment. I am so humbled by this and the wonderful service they gave me. I used a previous service in town but when I told them that I couldnt afford the service because I was out of work they simply said thanks and never showed again.Now that Im working again I can afford to pay and have hired Maidpro to clean my home on a regular basis. They do a great job and the customer service is wonderful.

Ni
Review №91

MaidPro and Lisa Stone my cleaner were great. The company made it easy to schedule. They called back and walked me thru the process. Very helpful!! Losa cleaned my house and it look incredible. Fantastic attention to detail. Great job!

An
Review №92

Catlin has done a very good job, we are very happy and satisfied with the work she has done. This time Catlin and Veronica worked on our house, we were extremely happy with the work these two ladies put in.

Ma
Review №93

Ive been working with MaidPro for a while now. Veronica and Jessica came and cleaned my house. They did an amazing job. If you are considering a cleaning service, look at these guys.

J
Review №94

Love when Kristina cleans our home! Very thorough, she leaves nothing for me to do when I get home!

Am
Review №95

Maid-Pro is a life-saver! Jessica comes every week, and keeps our house in order. Its wonderful to have our weekends for doing what we want, instead of keeping up with chores!

Me
Review №96

Kristen is the best cleaner Maid Pro has. Shes always on time, is very personable and does outstanding work!

Mi
Review №97

Jen and Megan are the best. They never fail to do a thorough job for us!

Ju
Review №98

Lisa & Caitlyn came to my house to do a deep cleaning and not going to lie, I was bit nervous about it. But Lisa was so nice and was so thorough in explaining everything she was doing to me. Caitlyn too!! I dont know how but these ladies kept their smiles on and kept on going. I knew I can trust them.I 100% recommend MaidPro of Colorado Springs if you need any cleaning done. If other cleaning ladies are as dedicated, nice, and positive like Lisa & Caitlyn... I have no doubt the job will get done and will also help you feel comfortable!!!

Je
Review №99

Sarah does such a great job! Weve been using Maidpro for several months and we are so happy with the quality of service and clean!

Ga
Review №100

Still a wonderful experience coming home to a cleaned house! Sara does a great job cleaning, and adjusting to our requests.

Information
33 Photos
100 Comments
4.6 Rating
  • Address:5050 Edison Ave Suite 203, Colorado Springs, CO 80915, United States
  • Site:http://maidpro.com/colorado-springs/
  • Phone:+1 719-445-2599
Categories
  • House cleaning service
  • Home help
Working hours
  • Monday:8am–4pm
  • Tuesday:8am–4pm
  • Wednesday:8am–4pm
  • Thursday:8am–4pm
  • Friday:8am–4pm
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as veteran-led:Yes
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