user
Kendra Gries - State Farm Insurance Agent
13540 Northgate Estates Dr Ste 200, Colorado Springs, CO 80921, United States
Appearance

Comments
Br
Review №1

Highly recommend contacting this location for your insurance needs. Paula has helped me with my transition from out of state, and even when some bumps came up along the process, they were on it in a very timely and professional manner and got it all fixed up! Theyre professional, personable, and always makes sure the customer is taken care of!

Ma
Review №2

Kaila was more than helpful when I needed to add a new vehicle and driver! She also helped me find ways to save and roll savings into new policies that would benefit my family into the future! Highly recommend!

Ra
Review №3

Paula went above & beyond to help me and my husband her and her office is phenomenal. I would recommend her and her office to anyone wanting insured. Thank you Paula your awesome!!!

Tr
Review №4

My family and I relocated to the area from out of state last month. Kendra and team made the transition to moving my policies over seamless as could be and provided valuable information/links to me for other services I would need such as transferring my license and registration.

La
Review №5

When I decided to leave State Farm, I realized it was a mistake almost right away! Linsey was absolutely amazing and was able to get me a lower rate than I had to begin with! Thank you, Linsey!

vi
Review №6

DATE:Thursday, July 29th 2021Paula has given my family confidence and assurance that we will be taken care in this insurance relationship.I want Paula to know that I appreciate the extra effort she has put forth to ensure my family is taken care of for home and auto.I want Paula to know that I respect her due diligence and transparency throughout this process.I want Paula to know that I trust her insight and advisory because of how shes handled this situation for me.I want Paula to know that Im honored to be working with someone who is transparent, accessible, trustworthy and caring.When you go the extra mile, it is always noticed and highly appreciatedDear Paula,I want to thank you for all the hard work youve done to help me out in our situation as we transition from working with liberty mutual to state farm.I hope that you get thanked for all the work that you do as it definitely noticed in my end and I truly believe how something starts is how it ends.Not that I plan on leaving state farm, especially with the service that Ive experienced through you.I hope you know that what youve created with my family and I is trust. We greatly appreciate how youve served our insurance needs and look forward to our continued relationship with you as our provider and agent.Thank you for all of the guidance and support.Genuinely,- Victor

Ne
Review №7

Kayla is an absolute angel in my world. She is the greatest. The staff is effective and efficient.

Ka
Review №8

I am happy to have State Farm now, for my car insurance. Felt so safe with the agent I spoke with

Pa
Review №9

This was my first time starting my own insurance policy and Molly was extremely helpful! She took the time to explain everything to me and answer any questions that I had. She responded quickly to phone calls and emails and is simply amazing. Would highly recommend this State Farm office!

Ju
Review №10

Sarah wright was a pleasure to work with. She answered all of our questions, kept in contact with us, and suggested ways to lower our premiums without reducing our insurance coverage. Because of her, we have recommended State Farm to several friends.

Ca
Review №11

I was dealing with sudden death of my brother. Kendra and everyone I spoke with or dealt with has been so very helpful in dealing with his policies. They assured me they would help me all along the way and they did. They made this part painless and it was comforting to know they were on my side at such a difficult time. Cathy

Sy
Review №12

Molly was very good at her job. Very professional and the insurance was a great value. She followed up with me when I requested her to do so and she did everything I asked of her. She is a good asset to your company.

Bo
Review №13

Paula did a fantastic job transfering our Policies from Minnesota to Colorado. Really easy and helpful.Thanks Paula.

Mi
Review №14

Paula Boutot was persistent but professional. Her follow through was excellent and she got the job done. Great experience!

Ri
Review №15

Very responsive to inquiries. Great value, didnt even know that they provided policies for motor scooters. Fully covered on my new Vespa 150 now. Received a quote for a new policy on a Vespa that I was considering purchasing.within 24 hours of my request.

Pe
Review №16

Paula helped me bring all my vehicles over to State farm from geico. She was able to save me a ton of money monthly. It was very easy and convenient to do. Thank you very much!!

Ti
Review №17

Great business! I was helped by Molly, who was incredibly professional and knowledgeable about how I could be best covered, all while saving me money! You can tell that she is passionate about helping Coloradans get proper insurance, which must stem from the great organization at Kendra Gries State Farm! Thanks for the personal and relational help, definitely didn’t feel like I was talking to an uninterested sales person. Keep up the great work, and bravo to State Farm for hiring such a talented young woman!

Ti
Review №18

Hello, my name is Tim Avila. I have been with State Farm a couple of years now and have recieved nothing but great service from these people. They set a standard I wish all companies would pursue. Kendra Gries and her staff have always called back in a timely manner if I could not reach them and have always been kind and courteous. I would recommend State Farm, particularly this office, to anyone who inquires about any type of insurance needs. Thank you Kendra for your professionalism and great leadership skills. It shows in your employees.SincerelyTim Avila

co
Review №19

I am very satisfied with the service I received and would recommend State Farm to everyone who is looking for insurance.

Ch
Review №20

I’ve had State Farm for a decade with amazing customer service and people who go the extra mile. Since moving to Colorado Springs this agencies has caused me nothing but inconvenience. I was greeted with a rude passive aggressive phone answer from “Emma” who told me my agent would not be available to me after I received a letter in the mail about coverage I had questions about. She also told me she would have no problem just canceling my contract if I had questions. “I told you six times my name was Emma!” No you didn’t you said it once when you answered the phone and was clearly annoyed I wanted to speak with an agent who could answer questions about my policy. She had no interest in explaining the document I received or the questions I had, just wanted to make it clear I couldn’t speak to an agent and if I didn’t like it she would just cancel my policy.

Cl
Review №21

Cost cutting was my main reason for looking for a change of insurance provider. My agent, Molly, was able to find what I needed for both car and home at a higher level of coverage and lower premiums.In addition to that I also needed help with the application process. It was a delight to be able to talk, in person, to other office staff when it was discovered that a key piece of information had been entered incorrectly and was causing a snag. Emma took my call initially and helped follow the problem as far as she was able. Then she brought Molly into the conversation to review and complete the solution to the problem. I now feel very satisfied with and confident in my new insurance provider. Thanks to each of you for being there.

Ju
Review №22

Absolutely love being this insurance agency! All of the employees are very detailed and professional while genuinely caring about your needs!

Ch
Review №23

Always easy and a pleasure to work with, very responsive, great people!

La
Review №24

Molly is awesome! She always responded quickly to my messages and answered all my questions. She was very helpful and I am glad I chose State Farm!

Mi
Review №25

My wife and I recently moved to Colorado Springs and all of our insurance needs were taken care of by Linsey at the State Farm office of Kendra Gries. It was a relief to not have to worry about home and auto coverage with everything else that needed our attention. I would recommend Linsey to anyone needing help with their insurance needs.

Br
Review №26

Courtney and Kendra have been awesome. Quick simple and easy to work with. Great customer service. Plus they saved us money on our bundled insurance.

Ro
Review №27

Kendra was very helpful in giving me better coverage and lower rates. She was able to give better coverage on auto insurance and combined with my renters insurance I now save $97 a month!

A
Review №28

Linsey made our switch to State Farm super easy. Very professional and responsive, highly recommend.

Li
Review №29

We decided to go with State Farm when we moved to Colorado and we couldn’t be more happy. We were able to get our auto, home, life and health insurance all under the same company. This makes it so easy for us to keep everything up to date and gives us peace of mind. Kendra and her team made switching easy and painless.

Ra
Review №30

The entire office and staff are excellent to work with and I would highly recommend them as an insurance agency.

Je
Review №31

Having recently moved to the Springs, one less thing to worry about was transferring my auto insurance due to all the work Sarah did. She contacted me, and had all the paperwork ready when we met. It was a breeze , and was all thanks to Sarah!

Li
Review №32

I was originally quoted $130 for full coverage for 2 vehicles... a few weeks in to my coverage I realized one vehicle only had liability. I brought this to their attention and instead of fixing their mistake, they said that they couldn’t insure me for that price because of some speeding tickets “they didn’t see at first.” So I paid the extra amount and got full coverage for both like I had set out to get in the beginning. Then a few weeks later, they contacted me and said they had to cancel my policy all together because of something else on my husband’s driving record they “did not see at first.” They didn’t offer an alternative, just said they’d have to cancel. I contacted Kendra who said she could cover us for $311. So the original quote that convinced me to switch from progressive went from $136 to $311. As you can imagine, I have ended up switching back to progressive.

Ad
Review №33

Thank you for a great experience! Molly was very helpful and understanding with my many, many questions! Ha ha. Great customer service!

Na
Review №34

Molly Feldmeth is the BEST agent I’ve ever had experience with through State Farm. She is professional, responsive, friendly, and always goes the extra mile, exceeding my expectations.Thank you, Molly, for all that you do!Hannah and Nancy Stolpe

Kr
Review №35

We have been with Kendra Gries of State Farm for several years and we love her office. Very quick response times and extremely knowledgable. Highly recommend them!

Me
Review №36

We moved from Oklahoma recently and this agency offered the best quote on homeowners insurance. Linsey was very helpful and responsive and made switching our home, auto and personal article insurance over so easy. With all the difficult aspects of moving across the country, it was nice to have something be easy and efficient.

Ke
Review №37

Kendra is hands down the best insurance agent in town! so knowledgeable, kind, and incredibly helpful.

Ky
Review №38

Paula was very helpful in changing our car insurance and home owners insurance. We are very excited to be working with Paula and Kendra, they make us feel like we are in great hands and saved us some money.

Vi
Review №39

I had a great experience getting set up with State Farm for my car and my home. I saved a lot of money and my agent was super clear and transparent on communicating with me. I’m hoping to have a long relationship with them. Thanks Paula!!

Gr
Review №40

I had to transfer my insurance from a State Farm office out of state, and I had to do it under a tight time constraint. My agent at Kendra Gries office was immediately responsive and helpful, and I accomplished what I needed in short order. My experience with State Farm in two states has been excellent, and Kendras office has been exceptional.

st
Review №41

Courteous, helpful and super prompt!! They answer the phone. Yes, believe it. And when they take your info and say youll receive a call, you get a call the SAME DAY. This was so seamless and Im grateful to Kendra and her staff, Courtney and Lindsey. Cannot recommend them highly enough.

Ch
Review №42

I only have good things to say about Kendra and her team. They have always been extremely honest with me and right-sized my services. In fact, they have been on the phone with me and made recommendations to change my plan(s) to save me money when I was not calling to try to reduce my bill. They care about people and not just money which can be a hard thing to find with insurance. They have set up reminders to follow up on questions I have had and have always come through. Excellent agency!

Je
Review №43

I have been a customer of Kendra for over 5 years with absolutely no issues and everything is always resolved thoroughly and quickly.My latest experience had nothing to do with any of my insurance policies and just shows the degree to which Kendras agency will go to in helping a customer.Because of COVID my credit union has been closed for months and is still closed I had a set of legal documents from my lawyer in Denver which needed notarized and signed by 2 witnesses. Ordinarily this would have been simple at my credit union. Because it was closed I spent a day trying to find other banks and institutions that could take care of this and had no luck.When I contacted Kendras office I was told to come right over and that it would be no problem. Courtney, Paula, and Taylor took time out of their busy morning and immediately completed all the notary work. Their friendly attitudes and professionalism was a blessing in light of all the trouble Id been through attempting to get this work done.There was no compensation that they would accept; just my being their customer was enough. I cannot over recommend this group of dedicated people; they are the best.

Ka
Review №44

Linsey did an excellent job of delivering a great rate, demonstrating patience and understanding with all of the questions I had, and was respectfully persistent in following up and making sure I locked that rate in and received the most benefit possible from State Farm. I highly recommend her and State Farm!

Ke
Review №45

Gave us a great rate and was extremely easy to switch. Thanks again

Br
Review №46

I am very pleased with the customer service I received. My life is busy but they followed up with me regularly to see how they could help but werent pushy in getting me on with State Farm.

Li
Review №47

I have nothing but good things to say about Kendra and her team. I am a current client as well as an employee and would recommend her agency to anyone. If you are looking for great service and professionalism look no further!

Jo
Review №48

What an AMAZING team!!!! I was with another INS company for over a decade and never knew what I was missing. Everyone at the Kendra Gries office is wonderful. They are always helpful, respond quickly if they miss a call, and truly have my best interests in mind when it comes to policies.

Je
Review №49

Everyone was very knowledgeable and helpful when I wanted to switch my Life and Home policies over to State Farm. The process seemed very easy and stress free. I would highly recommend Kendra Gries and Paula Boutot, they were great! I am so glad I switched over to State Farm and I know they have a stellar reputation for claims coverage as well. And best of all, my coverages were much better than the competitor. It wasn’t even close. And my monthly payment dropped significantly as well. State Farm truly is “Like a good neighbor”!

Ae
Review №50

This place is awesome!Paula always super professional.

St
Review №51

Amazing insurance company, also finding new discounts and ways to save you money. I would recommend going through them for insurance needs.

Di
Review №52

These ladies are amazing! I’ve never been so happy with an agency. I had an issue that they jumped through hoops to resolve just to honor what should’ve happened. I truly appreciate their professionalism and dedication to customer service. I would highly recommend to anyone needing good care from their insurance agents.

Cl
Review №53

Amazing team! I recently switched to State Farm after being with another insurance company for years. My policy is easy to understand and Im saving money on all my policies - even with teenage drivers! Vanessa is so easy to work, shes thorough and responds immediately to questions. So glad I switched!

Mi
Review №54

Molly never gave up on me even though it took me a while to respond to her and to do my part and then make a decision to switch back to State Farm. Molly was able to lower my car/home insurance by $300/mo. Its a huge savings and we now have glass coverage and a few other perks I didnt have before! Thank you Molly and Kendra!

Ti
Review №55

I initially called to get a competitive price on my homeowner and auto insurance policies. Paula, with the Kendra Gries State Farm Agency, was extremely helpful. Her follow through, and comprehensive approach made the entire experience seamless. I have, and will continue to, refer people to work with this agency. The pricing was competitive, but more importantly, this local agency is easy to work with. Paula is a huge asset to this agency, and is a pleasure to work with.

Au
Review №56

Recently moved here from out of state and they made it really simple and easy when trying to find a policy I needed.

Do
Review №57

Linsey did a great job on recommending specific coverages and explaining them throughly to my satisfaction. I even had a lower price on auto and motorcycle and my coverages were enhanced.I would recommend Linsey and State Farm they were receptive to my insurance coverage needs.Sincerely,Donald Martin

Al
Review №58

Paula was very kind and made my experience super quick and stress free! Overall recommend contacting them if you need insurance!

Pa
Review №59

Paula was wonderful to work with. Made the process very easy and answered all my questions as quickly as I asked them. They were able to lower my rates and I appreciate all the work they did for me.

Le
Review №60

Paula and Kendra from State Farm were great to work with. I needed to update several aspects of my policy, and they were willing to answer my questions and deliver timely feedback. I felt confident in my decision to work with State Farm, and Im grateful for their professionalism and care.

Ga
Review №61

I was transferred to Kendra initially and was a little concerned about how it was handled. Since then (2 years) it’s been a good experience. I usually have a single point of contact that is familiar with our account which helps. Taylor has been so great I decided to leave a review!

Ke
Review №62

They have been nothing but kind and helpful during this Pandemic. I know I can find cheaper insurance, but Id rather stay with a branch that cares about me. ♥️♥️♥️

Mi
Review №63

Was a real pleasure talking with my agent about the different coverage options. Very professional staff.

G
Review №64

Vanessa was kind, professional, and kept me in the loop every step of the way. She also saved me money. Would recommend for sure.

Di
Review №65

I had a question about billing & she quickly broke things down for me to better understand & left me a happy customer!

St
Review №66

I love State Farm & especially Kendra Gries staff! So helpful & responsive! Best auto insurance company Ive ever had! Great competitive pricing with a ton of perks!

Ga
Review №67

Upon moving states, I found this team of agents to be quick, kind, and polite. They updated all my policies while making sure I had extra coverage and bundling options! While I think the ability to txt anytime I may need something is neat, hearing a friendly voice and getting to know the agents made my morning. Thank you Paula and Kendra Gries State Farm agents!

Am
Review №68

Super awesome team. Always quick to respond and super helpful. They call to update me on my account, and make sure that I always know what is available to me!

Ja
Review №69

Great staff! Taylor is super helpful, definitely gladI went with Kendra and her team when making the switch.

Br
Review №70

Our transition to State Farm was made so easy thanks to Molly!

La
Review №71

Been with the agency a couple of years now. They always quick to respond to calls and emails and I’m always able to reach someone during biz hours. It’s an easy and convenient change from Geico!

Ta
Review №72

Amazing Staff! Taylor, Courtney and Emma are awesome, no matter who I speak with they all are able to help!

Ka
Review №73

Taylor helped me resolve an issue with a claim in a very friendly, helpful manner. She got back to me quickly with a resolution. I really appreciate her help.

Na
Review №74

I had a great experience with this State Farm office. I was new to the state, and I was switching insurance providers - Paula was extremely helpful throughout the process. She was responsive, great at communicating policy options, and she gave me time I needed to review the quote/ make a decision. I really couldnt have hoped for a better experience.

Ba
Review №75

They never cease to provide excellent and professional service! I’ve been very satisfied with my time with State Farm, and I would highly recommend them for anyone looking for friendly service and a reliable insurance company.

Ji
Review №76

I have been working with Kendra, Courtney and team for years and cannot imagine ever changing (home, auto, etc.) - they are the best of the best!

Da
Review №77

Took the time to find out my needs, and never tried to upsell me. Was honest and seemed to genuinely care about me. I highly recommend.

da
Review №78

Awesome people that are very helpful and quick to answer questions or help with changes to your policy

Mo
Review №79

I have been very happy with the team at Kendra Gries - State Farm. We have had several serious incidents in the last three years, with both homeowners and car insurance, and they have always been attentive to our needs and reassured us that State Farm is there to help. I have been very pleased with the prompt responses whenever I have had questions or concerns. Thank you!

Ro
Review №80

I have been a State Farm client for many years. I transitioned to Kendras agency a few years back when my original agent left the business. I have been consistently impressed with the level of service that Kendra and her team provider. Vanessa in particular has been very helpful. You cant go wrong with this team to take care of all of your insurance needs.

Me
Review №81

Somebody give Paula a raise! She was so helpful and nice! A weight has been lifted off my shoulders because she took care of everything! Very pleased with my service today :)

Sa
Review №82

Paula did a good job of helping me transfer my policy when moving to Colorado from out of the state. She made everything easy to understand and helped me understand ways I can save money, which I always appreciate.

da
Review №83

Paula was great! She always responded to me in a timely manner and continued to follow up and guide me with my insurance needs. I Definitely feel like I made the right decision by switching to State Farm. Thanks Paula!

La
Review №84

Service is fast, friendly, and comprehensive with this agency. I have submitted questions multiple times and have never had to wait more than a few minutes for a response. Paula took the time to go through all options with me. I am happy to continue working with them.

Ni
Review №85

I have had nothing but positive experiences with State Farm. Not only do they have the best rates but they also have excellent customer service. What I love the most is the agents willingness to communicate in a way that works for ME and my schedule. Paula was glad to email me throughout the process because that was an easier way to communicate during my busy day. She is knowledgeable and actually cares about making sure you are properly insured and your needs are met in a timely fashion. Thank you for everything!

Ma
Review №86

Paula, was extremely helpful and patient. She explained all the intricacies of different policies and helped us get the home and auto coverage that made sense. State Farms prices were close to the cheapest, but most importantly offered better total coverage for all of our assets.

Ra
Review №87

We just moved to the Springs and have been working with Paula. She has been amazing to work with and has helped us successfully transfer our policies. She even helped us get a better interest rate on our car loan when we bought a new car recently. She is so friendly and helpful. I feel confident in the service we’ve been given and wouldn’t hesitate to recommend this office to anyone else.

Ty
Review №88

Sara and Paula are the real deal! Sara was able to significantly drop my payment without compromising the integrity of my coverage. This office will put your needs first which is so refreshing. I am glad to finally be working with a company that takes customer service seriously. Paula is quick to respond and always happy to jump into any situation. She has helped me on numerous occasions regardless of who I started working with on any given day. I highly recommend working with this office as they do not disappoint. Go in an experience first hand how their superior work ethic and bubbly personalities will change the way you do insurance!

Ga
Review №89

Paula was able to find me a cheaper rate on my auto insurance and in the process my renters insurance as well. She was extremely helpful and nice to work with! I would highly recommend using Kendras State Farm branch for anyone looking for a dedicated insurance company.

Jo
Review №90

Paula assisted me in saving money by switching to State Farm. She made the whole process fast and simple. Paula was very responsive and just a pleasure to work with. Overall, Awesome experience!!! Thanks Paula!

Ma
Review №91

This team always goes above and beyond for their clients and their community. They are honest, hardworking, and genuine in every aspect. Paula is very knowledgable, friendly, and manages your needs like she would her own. If you need anything, shes your gal. 10/10 they wont let you down!

Jo
Review №92

I have had a pleasure to have State Farm as my Car Insurance.This company has been very helpful to me for over 20 years. A very friendly atmosphere lots of positive smiling faces.Will continue to join you for a long time.Very proud and hope everything will always go well for all of you the staff.

Ri
Review №93

I definitely recommend this agency super friendly staff, Great communication, great rates!! They have great professionalism!!

De
Review №94

We absolutely love working with Kendra and Paula!! Going to their office feels like catching up with friends, we have complete confidence in the entire team and are happy that they are handling our insurance needs (from vehicle to homeowners to life). Would highly recommend!

Ro
Review №95

I received a call from my agent asking if I would like to refinance my auto loan. I agreed, but only if it would save me money and shorten the life of the loan. In short Kendra Gries office saved me almost $1500.00. Thank you so much! They went the extra mile to accommodate my crazy schedule too! Excellent communication, super awesome staff, down to earth and genuinely there to help!

Co
Review №96

I love the Kendra Gries team. We have had them as our team for years. We live across town from them and are getting ready to move even farther. It would be very convenient for us to switch to an agent closer to us but we will not be doing that. They have always been more then happy and always willing to help anytime I’ve had a problem. When I call they always give that personal touch that makes you feel like you are important to them and not just another dollar in their pocket. They truly care about their clients. That’s something you don’t come by to often. We will stick with them for years to come.

Sa
Review №97

Such a fan of this state farm office! Everybody there has been so helpful and nice. Ive worked with Paula quite a bit and she is quick to respond and has always found a way to work with me whatever my needs.

Ri
Review №98

Ashley, Britnee and Morgan are all great. They are always friendly, in a good mood and have always went out of their way to assist me in getting my best rate. They recommend services that they think are worth while but they have never given me a hard sale on anything. All of my interactions have been via phone or email, but hopefully one day i will get by to meet and greet with them in person. Would i recommend them? Without a doubt or concern that anyone i send to them wouldnt be treated in the same manner i have. So, Ladies, great job and thank you. Also, to Kendra, great job in your hiring process. Richard

Li
Review №99

Everyone in this office is so helpful and friendly. I never hesitate to call with any questions. I wouldnt trust anyone else to take care of me and my family the way they do!

Br
Review №100

Excellent insurance provider, with consistently low rates. We were previously with Geico prior to learning about the incentives, discounts, and quality service offered by State Farm.Certainly recommend them as an insurance provider.

Information
16 Photos
100 Comments
4.9 Rating
  • Address:13540 Northgate Estates Dr Ste 200, Colorado Springs, CO 80921, United States
  • Site:http://www.mycoloradospringsinsurance.com/?cmpid=k0w2_blm_0001
  • Phone:+1 719-488-4224
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Highlights
  • Women-led:Yes
Similar organizations