They keep my informed about when payments are about due and will be taken from my bank account. They are also responsive when I have questions.

Allstate has been great ,always there to assist on my needs ,nobody can beat these rates, thanks guys

Joined Allstate about a year ago, got behind on my payments due to the pandemic (like a lot of people), so when I was offered financial help with a program to pay what you can until things get back to normal, I took it. I paid $200 a couple of times (my actual payment was around $250) and tried to stay less than 2 months behind. Wednesday 10/14/20 I went online and it said I had to make a minimum payment on my car insurance of $219.xx (so I paid $220) and renters of $30.53 (which I also paid), which wiped out the rest of my paycheck. The next day I get notice that both have been cancelled, I called Ivana Herbert and get 3 different receptionists, 2 of that transfer me to her voicemail (which is Full and cannot leave messages) and the third tells me We cant reinstate, youll have to start a new policy and make a new down-payment. And itll cost more because of the lapse in coverage. By the way, the website and receptionists tell me it was cancelled back in August, but my email says it was cancelled 9/29/20. This is an office full of liars and people that have no concern in helping you, stay away.

Love this Allstate agency! They definitely take care of me and my family.

Maybe a little more personal contact

These folks have been very helpful since the first time I went there over a year ago.

Got a great quote for my skoolie here!

Ive been very pleased with Allstate and the great service I receive from Herbert Agency

Ivana has been very attentive in our auto and home owners needs. They saved us alot of money!