They make you feel like you are their only client! Excellent, fast service.

Super helpful I was able to learn a lot from one phone call

Ed is a great guy and will work tirelessly to resolve any issue once brought to his attention. All of his staff are great folks who are happy to help with anything.

I use Ed and American Family Insurance for all my insurance needs and find the staff friendly and Ed and his sales staff are very knowledge about insurance and the coverages you need which to me is priceless.! Try them you will like them!

Very helpful staff, willing to go the extra mile to help their customers.

I have had nothing but great experiences from three different members of the team at the Ed Reed branch of American Family Insurance. Very responsive in emails and returning calls. They saved me a lot of money and took the time to check all the variables that would impact the overall insurance principle. Very pleased with this branch.

If i could give this company a no stars I would. For starters we arw a military family from washington state. American family there was incredible so you can imagine our sheer disappointment with this company. Our auto withdrawal didnt go through the lady admitted to my husband it was a problem on thwir end. Then they turn around and charge us over 400 dollars and tack on 20 dollars a month. They claimed to send out emails informing us that the auto pay didnt go through. None of which was true.

Very responsive

Ed is give us your money kind of man. Well not return your calls and doesnt have time for his customers.

Great staff