I was very satisfied but recently I made two separate appointments for full service on my car including all four tires changed major maintenance to the engine and was told that will take several days I need a car to go to work I had to takeoff work two separate days they knew I needed a loaner the first time they couldn’t provide it I change the date The second time I was five minutes from my appointment and I got a call saying they did not have a Loaner car To me this is bad service especially for a customer he’s been going there for several years with two cars spent thousands of dollars if anything they should’ve paid for a loaner I am now looking for another auto service
The people who work in Matthey are life savers, their the best. The problem was found out by them in no time. I tell anyone who needs work on their car take it to Mattheys. Wonderful group of people who works there Just like to say thank you so very much.And theres one person who I say is on top is Mr Rich.
I kept hearing a noise in my front end whenever I hit a bump in the road. Chris at Matthey was able to pinpoint the issue while doing a complete digital inspection. It’s all fixed and quiet now! The digital inspection is super cool too. I now have a total picture of my vehicle’s health. They returned my car cleaned inside and out. It hasn’t looked this good since I bought it!
Initially called on March 30, spoke with Rich and explained that my truck just didnt feel right and if they could do a full and complete check (bumper to bumper) and let me know what was wrong. Dropped my truck off on April 2, received my quote on April 5. At first review it was rather alarming and took my breath away, for the estimate was more then the value of my truck. After having Rich talk me off the ledge, I took another day to determine what I was going to do. I addressed the primary deficiencies from their estimate and had the work done, picked my truck up on April 7. When I picked up Rich was there, as was Michelle, both very nice people. My truck was cleaned (inside and out) which was very cool, and nine days from picking it up its definitely riding better then it was, however Im going to give it another two weeks to see how its holding up. Should something still seem off I will be calling them back to see if theyll honor the work (I dont see why they wouldnt). My opinion, theyre astronomical in pricing (I checked around with other people in the industry), BUT good work isnt cheap and cheap work isnt good. So you can go here and get FIRST CLASS treatment from cradle to grave (they made me feel like my 2004 truck was a 2021 E Class Benz) and have the peace of mind that what was addressed was in fact fixed, or go somewhere else, pay significantly less and not have the assurance that what was supposed to be done to your vehicle was done. The way Matthey provides their quotes is absolutely exceptional, intuitive, and leaves NOTHING for interpretation. First class treatment, high quality work, very expensive. Thats my honest take, and yes, I will be back in the future for any additional needs for my truck. Thanks again to a great team of people👍🏻
Matthey Automotive is the gold standard of shops in a very competitive market. In every way they excel, from the amazing customer service and the sheer quality of their work, to all the extras you wouldnt expect as part of your service. They treat their customers and vehicles with an outstanding level of care that you just wont find anywhere else in the tri-state area. As if that wasnt enough, youll be happy to know that your vehicle comes back looking better then when it came in with a complimentary car wash and interior cleaning. Theyll vacuum it out, shine up the car doors and the dash, heck theyll even shine your tires. All of that even if you just had an oil change. If youre on the fence on where to bring your vehicle, save yourself the headache and give these guys a call. Your car or truck will thank you for it!
Was greeted with a “good morning” and smiles all around. The manager came out and introduced himself and personally took my car back to the shop. They did a great job at a fair price. I will definitely be returning the next time my car needs service. Thank you to Kevin and his staff for treating me like a valued customer even though it was my first time there.
First they are not cheap. However, I am willing to pay for the level of service I have received. This will definitely be my go to mechanic from now on. Just know, good work isnt cheap and cheap work isnt good.
My poor baby had what I thought was a brake problem-turned out to be gas line and brakes-they told me it was more to repair than the car is worth. They let me hold it there until I could get someone to pick it up for a quick sale. They didn’t charge me saying that they didn’t do anything! Thank you Rich and Melissa! I will be taking my other car their for service. A+Gina
I made a last minute call to try to get fit in for the next day and Kevin was nice enough to fit me in for an installation of my exhaust. Rich was extremely nice throughout the whole ordeal as I spoke with him a couple times. The customer service here is so good and they even cleaned the inside and outside of my car which I wasn’t expecting. 10/10
Super reliable and professional. We recommend these guys to everyone who has car issues because the quality of service.
Matthey has been my go-to car repair center for years. They never disappoint!
THIS IS A GREAT PLACE FOR ALL AUTOMOTIVE OR TRUCK REPAIRS FAIR PRICES AND FRIENDLY STAFF IF YOU HAVE A PROBLEM GIVE THEM A CALL THEY ALSO HAVE TOWING.
Excellent customer service!!! They really know what theyre doing and they will go above and beyond to assist you. Ill definitely be going back to them for all of my repair needs.
Matthey Automotive installed my supplied trailer hitch. Installation was completed in a timely fashion and looks great. Thanks guys !!! Id recommend them.fot their quality.of work and professionalism.
Great customer service goes along way. Matthey staff are knowledgeable, attentive, and just generally nice. They do good work and they show you in detail what are the needs of your car. It’s often hard to find a good mechanic place that you feel comfortable going to again and again. Matthey has proven to be a great fit for my cat needs.
Awesome people to deal with , friendly and knowledgeable .
Communication excellent, repair spot on. Highly recommended!
Very impressed with the service here! They were very descriptive over the phone and on the invoice with the issue my car was having. Did not try to sell me on anything more than what I needed, and had different quotes ready for me regarding parts. They also wiped down the interior of my car, which was a nice surprise. Loved my experience here & will continue to go back.
Great customer service and quality work. They did a great inspection of my car and quoted me out repairs for the issues. I really liked that they didn’t pressure me to get any of the work done. They just let me know the issues and the price. I brought my car in that morning and it was ready by the evening.
Very happy with my experience from scheduling through service. Not only did Matthey perform an oil change, they also texted me a detailed report of maintenance items and other issues that they categorized as routine vs urgent. They really go above and beyond with customer service. Everyone I interacted with was professional and courteous. The no-contact pickup and delivery from my house was much appreciated. They even cleaned my car before returning it to me. Highly recommend!
Totally uncommon excellence. Service as stated. Condition of car given in detail. Good price---just as stated and they washed /cleaned the car!!
The thing I liked most about Matthew Automotive is how fast they got to work on my car. They regarded my time as valuable and started to work on it immediately. I was also impressed with their communication. They sent me a detailed evaluation of my car within hours of receiving it. They broke down the repairs I needed to “get up and running safely “. The quality of their work is outstanding and everyone I encountered was extremely polite and professional. I believe this business covers all the bases including quality, value professionalism and punctuality. I am grateful to Matthey’s mechanic, ED, for stopping to lend a hand when I broke down on the Black Horse Pike and for bringing me to a place I could trust with my car.
This was my companies Two Men And A Trucks First visit to Matthey Automotive. They were able to come and pick up and deliver back our truck when it was done. They were asked to do a preventive maintenance on our Ford F650. They checked our truck and then sent me a link showing issues and non issues with the truck.They explained what needed to be done and what could wait. Which I was very thankful for. The over all service was GREAT!! The staff in the office are friendly and courteous. Thanks Jud for running a Great operation. I am now sending down my second truck for a PM
You know when you enter the front door, this shop is different. The office was clean and the staff was very pleasant and informative. They did their digital vehicle inspection report with pics. and brief explanation of whats shown in the pic. .They sent me the link to review it. ts really great to see what the tech. Sees and have a better understanding of what the report is telling you. This place is top notch.
Im new to the area and Matthey made me feel welcome here. I got my car taken care of in less than 24 hours. Theyre friendly, quick, and affordable. I was kept in the loop the whole time with online updates and didnt once feel pressured to buy anything extra like you often run into at other shops. Im glad to know theyre right down the road and I can bring my car to them any time somethings up. Thanks, Michelle and Kevin!
The mechanics performed a very thorough inspection at a very reasonable price. Service was fast and communication prompt.They even washed my big dirty pickup, which was a great surprise. Thank you! Will be sure to recommend you to others
One of the most organized and professional shops I’ve been to in a long time. From the very beginning, to the examination the vehicle, to the report on those items that may need attention, it was first class. Matthey Automotive is on the top of my list as a must refer to, and my first choice when considering quality care for my auto.
A fantastic team of office staff, mechanics,and technicians. I felt very comfortable leaving my car with them, and was extremely satisfied with the work performed. They corrected a major issue that my old mechanic had created!
My husband and I were new to the area, and based off the reviews decided to go with Matthey. Theyre very professional, service is great, they ask when you need your car back and theyll always have it done for you by then, if not before. Definitely recommend Matthey!
Brought my 2011 Ford Focus in bc my air wasn’t working. Obviously my car is older and after their inspection had quite a few things that need or should be fixed. Unfortunately at this time financially I couldn’t go ahead with all the repairs. Kevin still spent the time to go through the entire 47 point inspection with me and let me know what he deemed priority so when I did have the funds I would know where to start. The guys DID still fix my air conditioning and clean both the inside and outside of my car. They truly went above and beyond and I am very thankful. This car is the only car that works in our household so getting that air fixed was the best thing to me and they did it for a great price. I definitely recommend Matthey automotive to anyone needing car repair or maintenance.
Very Great Service!! Went for a brake job for my 96 international truck and everything came out Great!! Highly recommend this shop. If you want great service and customer service this is the place to go. The owner Jud and crew there was Excellent!
First time service here 2/25/20, terrific customer service and vehicle service! Returned my 16 year old Jeep clean inside and out! Will be honest about needed repairs and provide photos to back it up, but will not pressure you into repairs you cant afford that can wait a bit. Great experience! Highly recommend.Updated for 2nd experience: needed a tire plugged, made an appointment a day ahead and was in and out in a half hour!
I only went in for a state inspection, but from the phone call to set the appointment all the way to receiving my inspected car back (with an included total outside and inside wash!) the whole team at Matthey was just incredible. Professional and personal service all around, to include coloring books, puzzles and candy canes for my little guy while they finished up. Will absolutely bring my vehicles back.
Always great customer service
I can only echo Paige’s review from two months ago: prompt, excellent service; quotes for contingencies; and clearly communicating issues that needed addressing vs things that did not. I would absolutely recommend Mattheys to anyone in need of reliable car repairs
Matthey Automotive not only respects your property but respects your word too. I told them all I needed was an alignment and they gave me just that for a fair price too! On top of the service they provided, Matthey automotive was able to inspect my vehicle and provided a list of concerns they found. The biggest issue they found was that I was given the wrong tires by pep boys. I tow a lot with my truck and the tires pep boys had installed would have been obliterated if I drove with heavy weight. Fortunately, Matthey automotive provided clear instructions and a note on how to handle the issue with pep boys. Pep boys admitted to their mistake and fixed everything while also reimbursing me for the inconvenience. It’s safe to say that Matthey automotive prevented a serious accident for me and without them, my upcoming vacation could have taken a serious turn for the worse. I will continue to use Matthey Automotive as my primary mechanic for all of my future truck repairs.
The crew over there does exceptional work. Very knowledgeable, hard working guys and will get you out of the door safely with whatever vehicle problems you have. Thanks guys!
You were great! Every time I go there the service is awesome and everyone is very nice.
I highly recommend this business. They were especially careful with total contactless pick up and return of my car. When I called, I was prepared to ask about their Covid procedures, but they immediately stated their well thought out 100% contactless plan. They picked up my car on schedule, and returned it the same day. I totally appreciate their kindness and their going above and beyond my expectations. We’ve used their business in the past for repairs and we’re always completely satisfied with their work. Great folks; great work!
Great job on my F350 Diesel. Replaced glow plugs and did fuel system work. They were fast and kept me very informed. I would absolutely use them again
Knowledgeable staff Great automotive shop
Had a great experience at Matthey Automotive. Had two tires replaced at a very reasonable price for top quality. They even washed/cleaned my car and gave me suggestions for service based on mileage. Would 100% recommend!!
I moved to the area recently and needed to find a new reliable mechanic. Not only have the folks at Matthey been helpful on multiple occasions, but they go above and beyond. Recently they stayed well after closing hours to accommodate my schedule to ensure I got my car back thesame day I dropped it off. Great business and will exclusively go to them moving forward.
Courteous staff, quick service, competent work, and fair price. Plus the car came back cleaner than when I left it. I strongly recommend Matthey Automotive.
Performed my vehicle inspection. Very helpful and timely. Made pleasurable.
I had heard great things about Matthey on my town FB page so gave them a call when I had a slow leak in my tire and needed it patched. It was a Friday and they were able to fit me in between appointments so I wouldnt have to wait over the weekend. Turned out I needed a new tire. They actually rolled the old tire in so I could see where a big metal thing had impaled itself in the tire and explained how it could not be repaired. They gave me options for tires and the pricing so I could make a decision which tire I wanted and were able to go pick one up for me. They had it changed in no time and I was set for the weekend! Great staff, good experience. Thanks again!
Staff is extremely knowledgeable, takes care of immediate issues AND lets you know what to expect in the future to maintain your vehicle and keep your family and/or employees safe on the road. My 2010 still runs beautifully thanks to Matthey Automotive!
Really nice and helpful
Ive had my car serviced at Matthey for several issues over the years. Ive consistently had positive experiences with the staff there. They are friendly, reasonable, and reliable. They provide detailed explanations of the issues and the steps they have taken to remedy them. I would highly recommend Matthey to friends and family. Beyond being knowledgeable and highly skilled, they are also honest. I wouldnt take my car anywhere else.
Very professional, prompt service. They were extremely knowledgeable and thorough with the overall vehicle inspection. Provided me with repairs that need to be addressed. Thanks for taking care of first responders!!!!
The repair this time was a bit challenging, but the crew met the challenge capably, and confidently. And they went above and beyond as far as accommodating us and getting the Vehicle returned to us when promised. I cannot recommend them more highly
I recently purchased new tires at this location. The service was fast, the quality outstanding ( felt like it was a new car), but the best part was the customer service. All the employees were very nice and the managers in the waiting room were very knowledgable and always updated me on the process especially Kevin who helped me the entire time.
Great place, I brought my work van in to be fixed while I was off so I didnt miss work. They not only fixed it, but fixed it for less money then I had originally thought. To top it off, they even washed and detailed the van! I will definitely be bringing all of our vans here from now on. What a great experience!
I have never received better service and treatment than I have at Matthey Automotive. They helped me bring my old MR2 Spyder back to life on a no pressure timeline, and helped me sort the long list of necessary repairs. They didnt try to talk me into blowing out my budget. When we decided the plan of action, the turn around was terrific. The Car is running so much better than it has in years, and they even cleaned out the cabin for me! Kevin helped me through the whole process and was absolutely professional and understanding of my situation. He made clear suggestions and never tried to upsell anything. His frequent updates kept me informed of the progress and actually saved me money by finding reasonable solutions for repairs. I highly recommend using Matthey Automotive for all your vehicles!
They were recommended by my insurance agent. So glad. Nothing better than have a state of the art mechanic that you can depend on and very professional!!
For anyone with a vehicle finding a good Location to take your car too for maintenance is a hassle. After my last mechanic up and left New Jersey and moved to Florida (Can’t say I blame him) nevertheless finding a new spot to take my car has not been easy. After talking with Kevin Czajkowski I was extremely impressed with the care and attention he puts in when reviewing any car. Sure you get a complimentary wash with each visit but what makes this place special is the communication. They tell and show you everything that is going on with the car. You’re never surprised about what they had to fix or extra work being done that may or may not have been necessary: and that’s what I appreciate most about my visit with Kevin!!!
Prompt, Friendly, Problem Solving Staff. They had me up and running in a day.
I love how friendly and helpful the staff are. They always explain everything and the prices are reasonable. I will definitely continue to go here!
The owner and employees at the shop are fabulous people. I would recommend anyone with a vehicle to take it there. They do great work and their prices are fair. And they are not afraid of a challenge.
For anyone with a vehicle finding a good Location to take your car too for maintenance is a hassle. After my last mechanic up and left New Jersey and moved to Florida (Can’t say I blame him) nevertheless finding a new spot to take my car has not been easy. After talking with Kevin Czajkowski i was extremely impressed with the care and attention he puts in when reviewing any car. Sure you get a complimentary wash with each visit but what makes this place special is the communication. They tell and show you everything that is going on with the car. You’re never surprised about what they had to fix or extra work being done that may or may not have been necessary: and that’s what I appreciate most about my visit with Kevin!!!
I know Jud and he conducts his business with professionalism and integrity and I know you can trust him.
I had, and still am having the BEST experience ever with the entire team there at Matthey Automotive. I have my RV in there with them and they are doing a 5 Star job on her! I can say from Jud to Michelle to Brian to everybody there, they are ALL great people, very nice and very very knowledgeable. They are accommodating beyond belief on top of great at what they do! I would recommend ANYONE to use them, and even go out of your way to use them even if you are not close by. You too will rave after speaking with them and using them! Well done guys!!! Well done!
Friendly and professional.Oil change and a complete inspection with photos of every part inspected emailed to me along with recommendations and a car wash, they even provided me with a loaner car so I could get to work.The Dealership told me I needed a new motor mount at $450.00, my Matthey Automotive technician found no such problem.Thank you Matthey Automotive!
Top notch repair shop. Knowledgeable, caring mechanics here. Dont hesitate to have these folks repair your vehicles!
A great local place to have our Prius serviced! Mechanics were thorough and trustworthy.
We needed a special suspension for our 1997 minivan. Im disabled and we installed a new rack to carry my electric wheelchair. We called several auto places and NONE of them would even talk to us about a suspension. When we called Matthey Automotive they were not only willing to talk to us they looked at our van and told us theyd be happy to help us. We were thrilled! They made sure to keep us up to date at each stage of the install and even told us about some other small issues they found. They didnt try to pressure us into fixing the small issues - they just wanted us to know for our safety. We were so impressed we asked them to take care of the most pressing extra repairs. They did the suspension & the extras in 2 days time. We had the best experience weve ever had getting our car worked on. Matthey Automotive is now our family auto repair place.
These guys are top-notch. I dealt with Kevin and Michele, both incredibly amiable and informed. This is the place to go for honest and correct auto repair. Thank you Matthey auto!
All good including the people that helped me. New to area. They will be my new go to car repair. Third time there. Customer service is great. Fixed the problem as always
Very professional staff.
The Matthey team is always ensuring that my car is updated to extend the life of my car and give me peace of mind! I had to take my car to state inspection and they made sure everything was in compliance!!!
Specifically Jim helped to ease the stress by guiding me through the process. explaining once or twice what they would have to do on my car immediately and what they might have to do in the future. He went above and beyond to make sure I understood what was going to happen. He even answered my questions after hours. Thank you Jim and everyone at the shop! I appreciate your help! I have and will continue to promote the shop!
Kevin worked with me to find a replacement side mirror (original was vandalised) and installed it perfectly
Was a pleasant experience. no bs.
Always a great job. Would tell any one who needs anything fixed on their car or truck to call Matthey Auto
Jim from matthey automotive found an oil leak on my car at 99,000 oil change. I was able to get it fixed before my extended warranty expired. Thanks Jim for saving me a big future repair bill. This is my only place for maintenance from this point forward. Top level service is hard to find.
Very professional. Everyone made you feel comfortable. Will be returning for all service on my car!!!!
Kept me up to date on everything through emails and phone calls. Detailed whole car and washed. Very professional
I took my truck there for major work to the front end without much hope that it would be worth it to fix. Jud and his crew came thru and got it up and running again. Not only did he get it done, he was very thorough with every detail, explained it all to me and got it done quickly. I would recommend him to anyone. Thanks for all you did.
Super helpful and friendly. Their prices are more than fair. This is not a place that tries to nickel and dime you for everything. Will 100% be going back for any of my car needs.
Everyone is very knowledgeable courteous and professional
Vehicles ready when promised every time!
Just got my state inspection done and it was a pleasure! The staff are all cordial and make sure you are taken care of. I will return for all my automotive needs in the future. Thank you!
Excellent service on my Camry Hybrid. Installed a new battery at a reasonable price. Customer service has been exceptional. Highly recommend Matthey.
My car needed new tires and I was looking for something reliable but not overly expensive. Rich took time to give me several options and actually recommended the least expensive of the three he said would work. We love our new tires and the way they feel on the car. Thanks for always taking care of us!
This was my first visit to this location.I was pleased by the correct mannerin which this automobile repair service conducts business.
Took my car into the shop 2 days ago, knowing that I needed 2 tires and an oil change. I knew there would also be more needed but unsure as to what and/or if I could afford. The team at Matthey were awesome from start to finish. 1. While they worked on car. They took me to work. 2. After checking out the car the owner, called we went through the list of all repairs needed on car, some needing immediate attention, while others could wait alittle. He then prioritized the items in terms of order of needing to be addressed and the costs. When immediate repairs complete they cane and picked me up. All pricing was fair and overall experience was great! I highly recommend!
Today was my first time being here for an oil change. I will now have my wife bring her car in. Quick service, courteous staff, complimentary beverages while you wait.
Great work done by Matthey.We had our high reach bucket truck in for service and they saved us a lot of money by going the extra mile..also we got our truck back into service before I expected it!Great job and great to work with.
Great customer experience at Matthey. They diagnosed the problems, fixed them at the rates they quoted and even drove me back to my office and picked me up when the work was done. These guys are great and the front desk staff are friendly and helpful.
Beware, there are two auto repair shops in the same building. When dropping a vehicle ensure that you ask the clerk which company it is. My frost time here I accidentally went into their competitors door.
The place is so friendly Kevin explained everything he was doing to my car I loved that they were reasonably priced and did great work they are just are one of the few friendly places left my new automotive shop I will never go anywhere else
As a business owner service time for our vehicles is paramount! When you find a business as reliable and knowledgeable as Matthey Automotive you stick with them. 5 STARS across the board for us!
Id never come here again. They misdiagnosed a common problem (was charged $125 for that anyway), then was overcharged by several hundred dollars to complete the first repair. For the second service attempt, they said I needed an alignment and several other repairs that were not needed whatsoever (all of this was verified by a different, trustworthy, reputable mechanic who wound up doing the work). I wanted them to be my go-to shop, but they lost my confidence and my business. I would not recommend them to anyone based on my experiences with them.
Extremely thorough. Love getting trucks back clean.
Always efficient, timely, competitively-priced and really take care of my cars and myself. Jud and the guys at Matthey Automotive are always willing to answer questions and help out. Highly recommend them to any and everyone.
Great service from Kevin and Michele always!!! Loaner car was great to have also.
Always a GREAT experience when I go to Mattheys!
Matthey is always honest, prompt, friendly, and does great work. I consider them my mechanic and would recommend them to anyone.
This is a great shop and the only place I take my cars. They provide excellent service with reasonable prices, and above all, are reliable and trustworthy!
Great service both mechanically and customer! Very quick fix for myself! Would recommend to anyone in south jersey!