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Yakety Yak
3930 Glade Rd #103, Colleyville, TX 76034, United States
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La
Review №1

I had visited two times and both times I had a great care and excellent customer service.Mr Daniel is very thorough in solving the problem and straight forward to tell you is it fixable or not. He did delivered the fixed phone on time what ever he promised.I can strongly recommend this place for mobile phone issues.

Ge
Review №2

I truly thought my iPhone screen was a goner. While the screen hadn’t cracked, the LCD screen was damaged. Yakety Yak had it fixed within the hour for a reasonable price. Great customer service! I’ll be bringing any cracked screens here.

Jo
Review №3

I’ve been here twice. First time for new battery on my iPhone 6s, then last week for help retrieving my email! Honest & very reliable! Excellent service!

Be
Review №4

I had a terrific experience at Yakety Yak. Service was quick and professional. I was greeted by name why I returned for pickup. The screen replacement looks great. They checked the battery and did not recommend replacing it—I appreciate that since many places would have pushed for a replacement regardless of need.

Ry
Review №5

Daniel replaced my battery in under 10 minutes!!! Gold star service, best place in town to buy a temporary phone or get service done

Ro
Review №6

The team fixed my broken iPhone screen in under an hour and didnt charge me through the roof! My phone looks brand new and everyone was so kind to work with. I will definitely be recommending this location to all!

Ma
Review №7

When I arrived a gentleman came to the door to meet me, I went there because I cracked the back of my iPhone. He said it would cost $150 plus tax to fix it but it’s just aesthetics and don’t worry about it now because the phone is still working fine. So he save me $150 and you better believe I will go back if I ever need it and I will recommend all my friends. Who hasn’t dropped Their cell lately? Five big stars.

m
Review №8

Took it there today, 11/21/2020 around 10am, and explained the problem I was having. The guy took my phone and came back and was honest about the situation, which I thought was going to cost a lot of money, but it did not. He also gave me some good tips in order to prevent that problem from happening again.

Wi
Review №9

4:45 on a Saturday evening and my batter went out. I got it fixed by yakety yak about a month ago. I was 20 minutes away snd they closed at 5. They stayed open and fixed my battery. They went above and beyond to help me. I will continue to use their services.

Li
Review №10

Excellent experience. All was explained in detail about the repair. My phone was up and working within an hour at a reasonable price. Definitely recommend!

Da
Review №11

Daniel and his staff provided excellent customer service when I had issues with an IPhone7. They truly put the customer first and I was very satisfied with their service.

C
Review №12

Fantastic job. Apple wanted to sell me a brand new phone. But he saved me a ton of money and was able to fix my phone. They replaced the face of the phone which gave it extended life.

Da
Review №13

Turn down bc no mask

JP
Review №14

Great prices, great service! Broken iPhone screen fixed in 1 hour! I’m a very satisfied customer.

Ca
Review №15

This place is incredible. Extremely high quality repairs, completed quickly with reasonable prices. Exceptional customer service!

Al
Review №16

Horrendous customer service. Brought in an iPhone to sell, the employee which I believe was the manager or owner was obnoxious and broke my phone. Didn’t acknowledge what he did and turned my phone off, handed it to me and said yeah everything looks great I have to make sure it has a clean imei and I’ll call you back tomorrow. I brought my phone in, in perfect working condition, and I walked out with a brick. While he was “assessing” it, he took it to the back and must have dropped it or did something to it which caused my home button to no longer work, which now looking back, is why he turned off the phone and handed it to me at the end, because he knew exactly what he did and just wanted me to leave. Do not take your phone to get “repaired” here, I have no faith in this company. What a shame this is how people, profession people, treat others these days.

An
Review №17

Great service, great drinks, great food. We stopped in on a Saturday afternoon and were seated right away, ordered a few drinks and the nachos and enjoy the company of others. Im including some pictures of the draft beers and the drinks, but know that they serve some of their own craft beers and I enjoyed their Red.

Ro
Review №18

Been to them twice.First time, my iPhone 5S was run over by a car. For about $100, they got me going again, though the battery drained FAST. So I got a back up of my data and upgraded to an iPhone SE. Life’s lessons aren’t always cheap - at least I could get a back up!A year later, I dropped my iPhone SE and cracked the screen.I came back here, and while I went grocery shopping next door, they fixed me up with a new screen for about $60. Works just like new.Staff is always friendly and helpful, not selling you stuff you don’t need, and I feel very confident that they aren’t stealing all my data while they have my device in the back room. Some places seem shady - and I always wonder!

Ch
Review №19

Because I have teenagers, weve been here more than once. Each time, the staff and service has been second to none. Exceptional people, affordable and quick! Highly recommend

Ha
Review №20

I have been coming here for years and i am never dissatisfied. Peter is great, some of the other employees are not my favorite but all together a great place. Honest and just good people if your looking for a phone shop defiantly stop inn. Good price and even better craftsmanship. Defiantly my shop for life !

st
Review №21

Such a nice group of guys! Very knowledgeable and they stand behind everything they put their hands on to fix. Not to mention they are directly connected to the retail part. Meaning if it doesn’t hole up they can get it replaced per the retailers promise of their product!!! I live in Nrh and I drive all the way to them💗

Cr
Review №22

This is my go-to for all things phone. The service is always fast and friendly. They have great pricing and take good care of my precious communication devices that rule my world.

Ma
Review №23

While at the time I called, they could not help me with my Pixel 3, they were VERY professional, polite, and helpful in getting me pointed in the direction of someone who could help! The call left me wishing I could do business with them, so the next best thing is to bring a review and tell some friends. Thank you!

Ch
Review №24

Every time I have been in Yakety Yak the people have been very Helpful! They even take the time to step me thru things I don’t understand. Repairs and more are all great prices. Repairs are also done very quickly and, done well. I would recommend Yakety Yak to everyone I know.

Bi
Review №25

They always come in clutch. Iphone fix HQ - They also sponsor Trinity ! Troyanns , and local !

Do
Review №26

I was met by General Manager, Daniel Harrison in his store recently. He patiently discussed with me in great detail my cell phone options and even did a better job of explaining my AT&T account options than a seasoned AT&T agent. He never pressured me to purchase from him or give the appearance he wanted to rush me out of the store. Based upon his excellent technical understanding and apparent high level of integrity, I felt much better about making a 2-year commitment to AT&T and knew which of the iPhone options I should select. He did not make a dime off me but if ever I need a cell phone repaired, I would drive straight to the Yakety Yak Wireless location. I will also share this with my friends and family needing cell phone repairs. Thank you Daniel Harrison, you are a refreshing anomaly in the cell phone business.

de
Review №27

I am very impressed and happy with the repair. They replaced the screen on my IPhone6S plus within an hour at a very reasonable price. The phone works great now. Very happy about coming to this location

DF
Review №28

This place is a joke. They sold me a screen for $200 that was in their words the same quality as the Apple factory screen. As soon as I had a couple days with phone I could tell the screen was nowhere near the same quality. The battery was being drained, the responsiveness was horrible, I could never get the live pictures to play, or have the additional keyboard keys options come up when you apply the extra pressure to screen. Within 3 weeks this screen stopped working. I looked this screen up and down and saw no damage to it. The screen looked brand new and was. I take it back in to this location to get it fixed. The clerk looked it over and could not find anything wrong so he took it to the back. When he came back he said there was a crack in the screen. You could see it clear as day. The crack was never there until he took it to the back room. I am so upset how this whole experience went. They said the best they could do it replace it at their cost which is $150. When you could get apple to replace it for $275 to begin with. That would put me out of pocket $350 and now if I take it in to apple they might not want to do repair with not using a factory screen originally. I knew I should have not done business with them in the first place worried something like this might happen. Listen to your instinct and DO NOT take your phone to this store for repairs.

Ro
Review №29

I went in to have the glass on my iPhone 7+ replaced and they were able to do it done in about 30 minutes. This is the second device they have fixed for me and I am very pleased with their overall service and experience. If you need a cell phone or tablet repaired, I recommend giving this place you business.

Do
Review №30

I took my Samsung Galaxy S4 in to Yacky Yack last week to get help with transferring all my data to my new Galaxy S10+. Not only was Daniel, the general manager, pleasant to work with, he got the job done! In addition to that he took time to explain to me many details about how my phone works that I hadnt understood before. Thank you, Daniel. I highly recommend this business!

Ch
Review №31

Outstanding service and value! Went in with what I thought was a dead screen (went blank after my son dropped it in a cup of water). They took the phone back to diagnose and verify the failure and 10 minutes later they came out with a fully functional phone! Just a little cleaning of crud on the screen connector and viola, back up and functional! Best part, they didnt charge me a dime! Ill definitely use them in the future and refer all my friends.

Ma
Review №32

These Guys are THE BEST!!!! They had my phone issue diagnosed and fixed in less than 10 minutes. Apple couldnt figure it out if their life depended on it. 5 Stars is not enough for these Guys!!!!

Bo
Review №33

Highly recommend, I wont go anywhere else. I took my iPhone in for service to the lightning port yesterday. Upon inspection, they cleaned the debris out of the port at no charge and it works perfectly now. They earned a customer for life!

Ga
Review №34

These guys are great. I brought my sons iPhone 5 and iPhone 5c to them. They had the screen fixed and battery replaced fixed em fast.

T
Review №35

Found this place after a Google search and pretty glad I did. Ended up trading my phone in for store credit since it was closer to what I think is a fair offer than what they offered me for cash.I used the credit towards the purchase of another phone. The phone I thought to be quite over priced compared to online merchants (even with shipping) and used phone vendors. The phone was in amazing condition and they had guaranteed no water damage and a clean ESN which is I didnt have a problem purchasing from them. Customer service was top notch and had a unique sense of trust and integrity. They are also an authorized Verizon Wireless retailer so they activated my phone right away so that was a definite plus!Overall, I had a great experience would will definitely come back. Just..reconsider some of your pricing.

Ja
Review №36

Good customer service. Fast iphone replacement. And fair prices. Gonna needs battery change soon so I’ll be back

Th
Review №37

Good store to get broken phones fixed. I had a bad battery and they had me in and out in no time. A couple of my friends have used them to get their screens fixed. All and all an easy experience for a fair price.

La
Review №38

Ive taken my iPhone 6 here to be fixed multiple times. However, all that happened to my phone was further damage. The first time my cracked screen was repaired a week later the screen began lifting off the phone (Ive been an iPhone user for many, many years and never seen this happen) this in turn caused my screen to crack at the edge. When I took it back in they charged me for another screen repair because the phone had been damaged. The phone screen did this lifting THREE MORE TIMES. In addition, my home button repeatedly would slide up and under my phone screen. I spoke with the manager who assured me that his staff knew what they were doing and it was probably the phone itself that was damaged. I just took my phone to apple and upon taking it apart, they found 4 screws completely unscrewed just sitting inside the phone, as well as a plate that is housed behind the home button UNDER THE EAR PIECE AT THE TOP OF THE PHONE. Lousy service. I spent hundreds of dollars at this store. Wont ever be back.

Go
Review №39

Great people, very smart and knowledgeable folks, very fast and quality service. Just can not say how pleased I am.Great Yakety Yak, I’ll be back.

Jo
Review №40

You dont see this level of honesty everyday!I called because my charging port is getting loose and having difficulty charging by battery. I asked if this port was replaceable. Talked to DanielDaniel said he gets lots of calls about Samsung Galaxy Note 3 charger ports going bad. He said that there is a user-replaceable port sold for just this purpose. However, after numerous replacements, they have yet to see one that doesnt have problems. This port does 3 things: charges battery, powers the speaker phone and conveys audio signal like for music/videos. In every instance, 1 of these 3 doesnt work.He gave me a few recommendations, e.g. getting a new phone, charging separately, etc.Not the best of news but Id rather someone be honest and truthful so I can save time/$ and make good decisions than have someone just take my $. Impressive.Definitely will contact this company again for repairs on other family phones and a new phone for me somewhere down the road (or sooner if I cant get anything else to temporarily work).Im sure owners set the policy about responding to phone calls and turning away customers - and I read other reviews where the owner is customer focused - so this is just more evidence that this is a great shop for cell repair and probably sales.I look forward to doing business with these guys in the future but honestly, I hope its not too soon. I like upgrading my phone because I WANT TO, not because I HAVE TO. :)

An
Review №41

Very quick, friendly service and excellent craftsmanship... Came in to get my iPhone cracked screen fixed and Im really happy I did. Would definitely come to them again for service in the future!

ca
Review №42

I have seen this place open for many years but, had never needed the service. Until the one day I take my iPhone out of its case and break the screen! I searched around for the best deal in the DFW area and this was by far the cheapest. I was also going out of town the next day and they were able to get me in late and repair my phone in an hour. A great service and a great price. Just hope I dont have to come back!EDIT 12/14: Dropped my phone again and went back in for repair. Great service as usual and very informative. Gave them my phone and had it back in just over an hour and they included a screen cover.

Mi
Review №43

Wonderful experience - I wish my husband would have got the employees name, but he diagnosed and fixed the problem my husband was having with his cell phone (phone not charging) within a few minutes! We will definitely be back here and recommend to others. Before you think about replacing your phone , give this place a try - they could save you lots of $$$! Thanks so much for your knowledge and honesty in fixing the problem.

Sh
Review №44

I went in because AT&T said the speaker on my iPhone 6 was not working. The young gentleman there cleaned it, smiled and said there was no charge when I started to pay. I was in and out in less than 5 minutes. So impressed! I will go back!

Ad
Review №45

All I needed to do was get my SIM card cut into a micro SIM, and they were willing to do it for free, even when I asked about cost (its a simple task, but you know how it is). They were also very honest about prices when selling phones to them. Thats good customer service.

Je
Review №46

Honest and fair price. Very knowledgeable. Replaced screen on iPhone 5. No problems, works great. Apple refused to repair as phone showed water intrusion. Dropped phone in water for about 2 seconds over a year ago. Saved me $150.00 over purchase of another phone that would be replaced in September.

Ku
Review №47

The manager was extremely knowledgeable, nice, and quick to get my phone screen and battery replaced. Highly highly recommend

Hu
Review №48

I cleaned my iPhone charge port multiple times at home and was convinced something was wrong with it. I go to this place and turns out I just didn’t have the right tools to clean the port. The guy cleaned my phone, gave it back to me and didn’t charge me. I was in and out in less than 2 minutes. If anything happens to my phone I’m coming here for sure and telling all my friends about this place.

He
Review №49

They fixed my note5 in 1 day when samsung said it would take 14 days! They were very honest and explained the cost and how to prevent hurting the phone again. I really liked them and will definitely go back and refer friends :)

Be
Review №50

Wow, I cant say enough about my experience. I walked into the store and received prompt service only to learn that my Samsung edge may require a new screen. The store manager asked if he could take a look at my phone to see what me might be able to do. After a few shorta minutes, my phone was up and running again. I was thrilled at the excellent and personal service. These guys are awesome. Thanks David!

Mi
Review №51

Quick service with extremely high degree of integrity!

Er
Review №52

300 bucks for a cracked Samsung Galaxy s10 screen 😂😂😂 yeah ok

Be
Review №53

I’ve used them to fix several broken iPhone screens. They are quick, friendly, and I never feel like they’re trying to up-sell me. I highly recommend them!

J
Review №54

Called to see what prices were for the iPhone 6s (regular) cracked screen repair and the guy told me to hold on so he could check and came back with a $148.00 price (thats insane) The online site states $80.00 (???) when I asked him if that was the major price reduction cost (online states price cuts) he was rude and said that he didnt know that Id have to come in and check. ? RUDE AND UNPROFESSIONAL. NEXT!I can see that you guys at Yakety Yak read reviews. You should really consider having someone who answers the phones to be more polite and knowledgeable of whats going on in your stores.

DE
Review №55

They are so nice and helpful. Very quick service and friendly, smiling staff who know their products!

Da
Review №56

I broke my camera lens on my Samsung S-6 phone and went intostore to have it repaired. They informed me that it would take about 30 minutes and I went back in about 20 mins and it was ready. Thank you for a quick turnaround and my camera works great. This is also a great place for phone cases which I purchased at a earlier time. Great selection.

Br
Review №57

They carry most of the high end quality cases and offer super great service. I recommend this 10x better than Best Buy.

St
Review №58

These guys are great. I walked in during lunch and dropped off my iPad Mini to be repaired. A couple of hours later, they called to let me know that it was ready for me to pick up. The prices are reasonable and they explained the risks up front regarding the repair.

Al
Review №59

I took My nieces iPhone to get its screen fixed and they said she should get a new battery so we did. it $140ish. About a month later the screws fell out and it fell apart and they said they have no warranty to help her with it. so be careful. I was sending people here and now I will not.

Ha
Review №60

Very helpful. Daniel is knowledgeable and explains things to you.

Ci
Review №61

Been here a few times for battery and screen replacement on my iPhone 6. Always helpful, honest and quick to get the job done, plus the work is warrantied.

Na
Review №62

Knowledgeable people. Good service. 2nd time Ive used them.

pa
Review №63

Fast and efficiently repaired at a very good price, within an hour I was back with a working phone (screen was shot). This is my second time to use them .

De
Review №64

Professional and fast service... turned a teenagers shattered iPhone screen “emergency” into a palitable experience...we are all getting screen protectors here!

Ke
Review №65

Samsung Galaxy S7 screen raising on left side front and back.Informed at other places needed to replace screen with cost of over $400.00 when reviewed by Yakety Yak determined in less than 2 seconds problem was battery and cost, with tax was less than $55.00.Will never go anywhere other than this store for my Samsung or my wifes IPhones in the future.Great service, price and concern for customers.

To
Review №66

Did a great job repairing my phone

Mi
Review №67

Typical story...a cracked up screen on an iphiPh. Sixty someodd dollars layerandvan an hours time, it looks brand new. Great service at a reasonable price.

Er
Review №68

Excellent customer service and the best price I’ve found on iPhone repair!

Bi
Review №69

Excellent customer service, repair done perfectly, very fair price.

Ch
Review №70

Smashed my glass screen on my iPhone 6 and scheduled appointment with Apple Store 4 day wait to get in so I called Yakety Yak and got in right away and Tyler fixed my phone in less than 30 minutes on the same day, very impressed!! I will be recommending this company to everyone!

Mr
Review №71

Great customer service and good value.

Je
Review №72

They fixed my son’s iPad and warranted the fix for 90 days! It looks brand new!

Ma
Review №73

Thanks for the fantastic on my S6 Edge. I have lost all hope when you guys stepped in. The screen looks clearer than before. Thanks.

Je
Review №74

Great customer service, friendly, knowledgeable people working there. 5 stars without a doubt.

Er
Review №75

Very quick and accurate service and fairly priced. I used used this company many times.

En
Review №76

Great price, fast service and the employees were helpful and courteous

Re
Review №77

Great, fast service!

Ch
Review №78

Sales Person: Trevor HarrisTendered by: Peter ShirleyHorrible Customer service, Dont ever go to this place. This isnt the first time they have messed up a phone. Took my phone in to change the charging port, took it home that night and my battery was shot to hell, and not holding a charge and not charging over 60 percent, and it wasnt connecting to the network, saying I have no service. I took it back, and the person behind the counter immediately recognized me from the day before and immediately gave me attitude. He had fixed what I had came in there for him to fix. He took it into the back to look at my phone, came back out 15 mins later handed me my phone and told me that he put the old charging port back into the phone, and was going to refund me the money. Didnt offer any solution to the fact that he ruined my phone more so than what I came in there to fix. He wasnt reliable for the damages because HE didnt ask me for my passcode before walking out. Walked in with a phone that had a bad charging port and walked out with a phone that has a shot battery, a broken charging port, and probably a broken antenna or something that is causing it not to find service. I dont normally do facebook reviews but they messed up the phone more than what i came in there for and offered me little to no solutions to the problems that they caused. Never going back again.

Ne
Review №79

The guys are professional and do a great job with the repair. They also offer limited warranty.

Ky
Review №80

$30 and 30 minutes replaced the battery on my Nexus 6p (most other places only service apple/Samsung) only barely noticeable cosmetic where it was opened on the back. Very satisfied.

Al
Review №81

Friendly, fast service at a price that can’t be beat!

Ma
Review №82

Quick turnaround. Good service.

Ju
Review №83

Very quick service and the finished product of my new screen is perfect. The employees especially are very friendly and cooperative.

kl
Review №84

They did a great job fixing the cracked screen on my Galaxy Note however the best part was the customer service. I recommend this place to anyone needing cell phone repair.

Li
Review №85

So helpful & reasonable! Will always be my first stop with cell phone needs going forward!

ni
Review №86

The end of my auxiliary cord broke off inside my phone. They got it out quickly and didnt even charge me.

An
Review №87

Repaired my daughters Itouch screen at 1/2 the cost of other places. I also purchased a Otterbox to keep it safe, and it was cheaper than competitor price. They had it repaired in under 2 hours and put on the Otterbox without me even asking. Very friendly and knowledgeable. Will return here the next repair or purchase!

Fa
Review №88

I took my water damaged iphone there just two days ago. They replaced the battery and told me there is no guarantee on water damaged phones. However last night, when the battery charge was over, I tried to recharge it and it never worked! Ended up paying $54 for nothing!!

Ja
Review №89

Replaced battery in my Motorola Droid, which requires taking the phone apart. Great service, and answered questions I had about other cell phone models.

Sh
Review №90

Speedy service I was in and out in no time

Ca
Review №91

Fast, friendly and did a good job

De
Review №92

Absoulty perfect repair on the new S8

Si
Review №93

Had a new iPhone screen on in less than 45 minutes! Walk in, same day appointment!

EG
Review №94

Great customer service! Thanks Kyle!!

Ca
Review №95

Great customer service!

As
Review №96

I’ve used Yakety Yak for 4 screen replacements...it happens.

To
Review №97

Excellent service

Gr
Review №98

Great service

Wo
Review №99

They gave me tacos!

Information
21 Photos
99 Comments
4.7 Rating
  • Address:3930 Glade Rd #103, Colleyville, TX 76034, United States
  • Site:http://www.yakitupdfw.com/
  • Phone:+1 817-399-1000
Categories
  • Electronics repair shop
  • Cell phone accessory store
  • Electronic parts supplier
  • Cell phone store
  • Electronics store
Working hours
  • Monday:Closed
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:10am–5pm
  • Saturday:10am–5pm
  • Sunday:10am–5pm
Service options
  • In-store pick-up:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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