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College Place Heating & Air Conditioning
970 NE Rose St, College Place, WA 99324, United States
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Re
Review №1

The whole experience was top notch! Jairo was the technician and he was meticulous in every step of removing badly installed bathroom fans and installing new ones. He went above and beyond making sure everything was corrected from the previous work done decades ago as well as installing all the new vents and fans. He even cleaned up every area he was in when he was done! I would gladly recommend the company and him to anyone needing work done!

Ja
Review №2

Very pleased with the entire process our Tech. was Issac he was very professional, knowledgeable, and courteous, he explained the entire process so that I understood, and answered all my questions. Also Dennis and Craig were very courteous, and professional, even the receptionist, was Courtois. Would highly recommend College Place Heating and Air.

Sa
Review №3

We requested a service online last night, had a call first thing this morning letting us know a tech would be by between noon and 1:30. Adrian arrived at 11:40 assessed our situation, shared with us our options and went from there. He was very kind and patient in explaining it all to me and making sure I understood what was going on and the possible costs associated. A very pleasant experience all the way around!!!

Ca
Review №4

We have a maintenance agreement, work was completed professionally and on time. Good attention to our furnace and excellent job cleaning our gas fireplace.

Ca
Review №5

College Place Heating service techs are always on time, knowledgeable, professional and nice people . Yesterday Adrian came to check a problem with my thermostat - the first time he had been here. Not good during 110+ weather to have any kind of cooling issues. Im in my 70s and he made sure I was okay and that I knew various ways to be more comfortable. He was great. I always recommend College Place Heating.

Ch
Review №6

They were easy to get a hold of. Prompt in setting up service. Informative, helpful. I would highly recommend them.

La
Review №7

Outstanding company!! Hense ( not correct on spelling) is an absolute great tech. As a contractor my self for many years before retirement, he is the kind of individual you want to represent your company. Knowledgeable, professional, informative.

Do
Review №8

Called during the incredible heat wave. We were seen in a very responsive time. The repair person, Hector, was very competent, efficient and very friendly as he was doing the work! I highly recommend this business and Hector in particular!

M
Review №9

College Place Heating &Air recommended to me by a coworker. They installed a new Daikin HVAC system to replace an old failing one. I am impressed at their attention to all details and for making sure ducts were not leaking and were well attached. CP put in a pipe to drain condensate out from crawlspace, something the former system did not have and was instead leaving it to drain on to the dirt under house. That former company then years later sold me a plastic gizmo to capture to condensate. Installation was given final permit inspection by city and passed easily. My all electric house power bills for June and July with record heat fir days over 100 were under $60 and I kept temp under 70 inside. well done CP Heating! Meticulous install that kept house and me cool through this summer heatwave. Appreciate the care they gave to every step of this project...even to building a decent insulated door to the crawlspace. Great job!!

Ch
Review №10

These guys are great! Very professional, always on time and they do great work. They installed the HVAC system in my house 10 years ago and have been maintaining it ever since.

No
Review №11

So glad we chose CP Heating & AC to install a new furnace and heat pump. So professional, on time, knowledgeable, great communication and fair price. Even processed a rebate with our local town for us. Everyone from the owner, to the installers, to the bookkeeper were all terrific. Very highly recommended!

Wa
Review №12

The Best people the most honest company I have Ever dealt with!!! Stellar!

Bi
Review №13

Very pleased with Lance and Gary and office staff.

Bi
Review №14

Great job Issac and Kraig, you guys did a terrific job on the new duct on my project. Real craftsmanship, and great customer service 👍

Ma
Review №15

College Place Heating has been serving us for many years. They are dependable, fair, and do a great job. We are very happy with them and heartily recommend them.

Ro
Review №16

Ive used College Place Heating for 30+. I have received only the best customer service. I needed a new HVAC system put in this week.Want to especially mention the new generation of technicians Isaacs and Craig. Both were knowledgeable and ever so helpful.

Ch
Review №17

They came in a timely manner to fix our air conditioner during the historic heat wave in summer 2021, and they were very professional.

An
Review №18

This company is so fantastic I can not say enough good things about them and especially the tech they sent, Hector. First, I was able to text them last night after hours and they sent me a message and called me back at 8:00am saying they could have someone to me by 9. Then she stated that tech was vaccinated, in case I had worries about having him in my home. Hector arrived 10 minutes early, allowed my obnoxious puppy to jump all over him and then very quickly and efficiently fixed the problem. He then put back all the junk we had to move for him to work on the problem back exactly where it was without me even mentioning it. We then had a good laugh about our different skills in life , and how clearly mine was not what he does for a living, and he handed me an incredibly reasonable bill. Hector could have charged us an arm and a leg and could have left everything a mess because it wasn’t his job to do it, but he did it anyways, even when no one asked him to. As far as I am concerned, this company, and most importantly Hector, will be my first call for anything in the future.

Ke
Review №19

Of course, on the hottest day of the year my air conditioning stopped working! I left a message overnight and by the next morning, on their busiest day of the year, I was given an appointment for 2:00 p.m. At around 10 a.m. the owner stopped by to triage. He turned the unit completely off so it would not be frozen by the time the technician arrived. As a result of this excellent teamwork, by 3 p.m. the house was refreshingly cool again on the second hottest day of the year! I gave the technician a Coke bottle on the way out to thank him for his excellent work and for taking the time to explain to me how I could keep this from happening again on the hottest day of next year!

Ka
Review №20

I would recommend. They work to keep their clients satisfied.

R
Review №21

It’s rare to find a company these days that is this professional. We’ve used their services for both furnace and air-conditioning maintenance ever since we moved to town. The service techs are courteous, knowledgeable and . . . they show up on time! To top it off, the prices are very fair. I give them 5 stars plus.

An
Review №22

Professional repairmen, excellent customer service over the phone. Prompt return of phone calls and emails. Kind and understanding local business. No hesitations in recommending for HVAC and heating needs.

Su
Review №23

Once again, College Place Heating has outdone itself providing service! Randy has unfailingly given us service over the years and most recently David came to our aid and was GREAT!!! He was thoughtful, thorough, polite, friendly, and respectful.... I think you get the idea. Every interaction weve had with College Place Heating over the past 30+ years has been wonderful. Always!

Ca
Review №24

College Place Heating & AC has provided excellent service over the 36 years that we have used their services. The technicians are knowledgeable and skilled; they are respectful and careful while on the property, making sure that they do not track in dirt, etc and they make sure to thoroughly clean up after completing their work.We highly recommend CPH&AC.

Ro
Review №25

We just purchased a home with a gas fireplace. The pilot light was not lit and we did not know how to get that done, it’s an older model. Lance came out and lit our pilot light and gave us instructions on how to use the fireplace. Thank you so much!

Jo
Review №26

Excellent service. Easy to deal with and prompt responding.

Sh
Review №27

My experience with College Place Heating has always been extremely pleasant. The service is superb and always timely.

Ly
Review №28

Technician David was just a great guy. Considerate, professional... took this few extra moments to explain about the cooling system and adding coolant, micro leak possibly.Best job of cleaning fireplace completely, not just the glass...Very well done!!! Also we chatted about a new system as this one is nearly 25 years old. Led us to making an appointment with an estimater.Thanks to David

Ry
Review №29

I’m always so impressed with the staff at college place heating and conditioning. They go the extra mile to make sure that I’m taken care of. I don’t know the other heating and air conditioning companies but you can’t go wrong with College Place Heating and Conditioning.

su
Review №30

Rarely do I find that a product and service exceed the expectations presented before the purchase! But my HVAC system does, indeed! It is the perfect match for my home, so quiet I never know its running, and keeps my home so evenly heated or cooled that I dont even think about it. And my electric usage definitely reflects the improvement. Many thanks to all involved in every aspect of this fine investment!

ro
Review №31

Very professional, knew their business..reasonable priced...courteous..

Lo
Review №32

College Place Heating & Air Conditioning saved us! We were out of town and some guests were staying at our home when the AC in a 4 year young house decided to go out on a very hot day. CPH&A were able to get out immediately to help get the AC working again and made life bearable during a hot WW summer! They were respectful and easy to work with! Thanks CPH&A! I highly recommend them!

No
Review №33

Came out so quickly and fixed water heater. Always amazing service.

Ch
Review №34

Had them come out to fix our ac unit and IT worked for a couple days and then stopped working again. Came out 2 more times and couldnt get ot fixed so we had to buy a $700 wall unit and put it the wall to have ac. A year later we get a bill for $1000 for the repairs that were never completed. I called and talked to them about it and they refused to make it right so i refused to pay the bill. It got turned into collections and i disputed it but nothing was ever changed. Unfortunately i had to pay the $1000 bill plus collection fees so we could buy a house. RIDICULOUS THAT A COMPANY CAN COME OUT AND NOT FIX THE PROBLEM AND NOT SEND A BILL UNTILL A YEAR LATER AND THEN TREAT THERE CUSTOMER LIKE THEY ARE IN THE WRONG.

Ro
Review №35

Highly recommend. On time, respectful toward the customer and their property. They have been a successful business in Walla Walla for many years for good reason.

Ta
Review №36

This company was superlative in professionalism, timeliness, and knowledge about the product.

Mi
Review №37

I called College Place Heating & Air Conditioning because the previous homeowner had been using them for roughly 20 years to service the homes HVAC system. I was pleased with the customer service as well the technician that did the work. I would highly recommend them to anyone looking for quality work at a fair price.

Ph
Review №38

Did a great job installing our new HVAC system and much sooner than expected. Special thanks to Steve, Dennis, Randy & Krista!!

Jo
Review №39

College Place Heating did our family a real solid. We returned from summer vacationduring a heat wave to an AC unit with a faulty fan. I called Lance at CPH and he said that while there were no service calls possible until the following morning, he would drop by shortly to see if the problem was something simple. Long story short: the capacitor in the unit had failed. An hour and $100 later, Lance drove off and left us with AC on a hundred-degree day. Now that’s service. Thanks College Place Heating.

Mi
Review №40

Our air conditioner stopped working and it was on the first really hot day we have had this year . I called College Place Heating and Cooling at 9:30 am there were to our house by 1 PM and had the problem fixed within 20 minutes of showing up. The technician was efficient and professional got straight to the problem . We will be servicing our system this fall and I will be calling College Place Heating and Cooling again . The Davenport Family

Ro
Review №41

These guys are great. We use them several times in the past. Then we went on their automatic cleaning schedule. Let me tell you this was the best decision we made. They work hard to keep your system functioning well and Ill be there as soon as I can if it isnt. These people do a very thorough job on all my systems. They keep the area where they work clean and in the same condition when they leave. I would highly recommend them to anyone.

Br
Review №42

Great customer service, knowledgeable technicians

Ju
Review №43

Excellent service. Thoughtful and thorough at looking at the big picture and working outside of the box to service the ac and furnace.

Ga
Review №44

The guys who did the work were very professional. The work they did was very good. Would recommend to others.

Mi
Review №45

Our family is very happy with the service and response we received when our old heat pump unit quit working. After several service calls with another company through a home warranty company with temporary fixes that just didnt work we decided enough was enough. We called College Place Heating and requested a new unit. We had family coming to stay with us for several weeks and we needed air conditioning badly. Thanks to Ross, Dennis and Steve they took good care of us and installed a unit within 3 days. I understand they were extremely busy with other calls but cared enough to take care of us. I checked with another local company during this time and they didnt bother to call back or come by. College Place Heating will be our go to team for all our heating and cooling needs. Thank you. You guys are awesome.

Mi
Review №46

Dennis and his staff at College Place Heating and Air Conditioning are knowledgeable, professional, and very responsive. We hired them to replace our central air a couple of years ago and are very pleased with the quality and reliability of the products they carry, as well as their skills. Since then, we continue to use them for our annual HVAC maintenance and check up and any emergencies that arise. This weekend, our furnace needed a new circuit panel and, since they had the type I needed in stock, the repair was made on the day I placed the request. With fair prices, reliable products and service, you cannot go wrong with Dennis, Lance and their team. Thank you!

Mi
Review №47

Gary is an absolute pleasure to work with! He ended up having to come twice to get our AC working perfectly but thats because we didnt realize there was more than one issue when it broke. He fixed the problems and got us going fast, plus gave us lots of information on how long to expect it all to last and what to expect with our older unit. Hes very knowledgeable and professional while being very friendly.I would highly recommend this company and hope Gary stays with them a long time to come, hes a great asset to the business!

Ra
Review №48

Dennis was knowledgeable and honest and we feel very comfortable doing business with them.

Ry
Review №49

I have always had such a positive experience with CPH. The technicians are so professional and efficient. They walk me through what they are going to do so that we are on the same page. They have great customer service and their prices are fair! Thank you so much CPH!

Da
Review №50

A good price and excellent service!

Lu
Review №51

Trane heating and air conditioning are the best.

Da
Review №52

They are always quick when we need them and have reasonable prices!

Ca
Review №53

We recently had a new HVAC system put in by College Place Heating and Air. The tech that came out was very friendly and worked hard to get our new system in. I am VERY impressed by their service and their prices. We will be using them for all our future HVAC needs.

Ju
Review №54

Excellent service, have used them since 1979

Je
Review №55

Returned my calls quickly, friendly service, and great work. I highly recommend them.

Br
Review №56

Always dependable and got the job done timely and with courtesy and kindness at fair prices.

gl
Review №57

Be careful and get everything written down when getting design and installation on new construction.

Ti
Review №58

Helped us two years ago during extremely cold temperatures when my furnace wasnt working. Kind staff and always professional.

Ca
Review №59

Not answering calls. Not showing up when agreed.

Ch
Review №60

They have saved my bacon from being cooked so many times.

De
Review №61

Ive been using College Place for years. Dennis is always kind and fair.

Information
23 Photos
61 Comments
4.8 Rating
  • Address:970 NE Rose St, College Place, WA 99324, United States
  • Site:https://www.cpheat.com/
  • Phone:+1 509-525-8073
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Air conditioning system supplier
  • Electrician
  • Heating contractor
  • Heating equipment supplier
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–3pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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